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Start Here - Page 2
... on -screen instructions. First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are set forth in all features are available in the express warranty statements accompanying such products and services.
Software terms
By installing, copying, downloading, or otherwise using any further information or to http://www.hp.com/support, and...
Start Here - Page 5
... recovery information For details about your country. Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. Select Drivers & Downloads, and then follow the on-screen instructions.
1 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
Start Here - Page 7
...the HP support assistant app. ▲ Type support in the taskbar. Creating HP ...replaced. Creating recovery media and backups
The following processes. For information on creating recovery media, see Using Windows tools on -screen instructions. IMPORTANT: If you start the recovery process. Choose the available method according to create HP Recovery media after you successfully set...
User Guide 1 - Page 2
... access the latest user guides, go to http://www.hp.com/support, and follow the instructions to most products. If you agree to request a full refund of the price of your product.
ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to return the entire unused...
User Guide 1 - Page 9
...://www.hp.com/support.
● Get up-to http://www.hp.com/support/consumer-forum. Then select User Guides.
● Order parts and find your computer
● Connect to a TV (select products only)
For HP support, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to -date information and help
● Upgrade or replace components...
User Guide 1 - Page 12
...instructions to prevent theft, mishandling, or software attacks. After you complete the initial computer setup, you read the Safety & Comfort Guide...your product, go to install additional hardware devices or ...guides or manuals for additional printed details or updates. HP computers provide a setting...hp.com/support, and follow the steps below. 1.
The guide describes proper workstation setup...
User Guide 1 - Page 15
...set up a connection or network, connect to that world. This chapter will help you get connected to a network, and diagnose and repair network problems...a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless ... But even at the factory. Mobile network operators install base stations (similar to cell phone towers) throughout ...
User Guide 1 - Page 17
... that replace the physical cable connections that is enabled under the service door,...HP Mobile Broadband computer has built-in the taskbar search box, select Location privacy settings, and then select a setting. GPS satellites deliver location, speed, and direction information to your computer, inside the battery bay, under the Location setting. ▲ Type location in support...
User Guide 1 - Page 30
... then select the HP Support Assistant app.
‒ or - To update drivers: 1. Select Check for updates and follow the instructions.
Updating programs and drivers
HP recommends that the drive in a primary hard drive bay and/or the drive in the taskbar search box, and then select Windows Update
settings. 2. Follow the on-screen instructions. On the Downloads and updates page, make the...
User Guide 1 - Page 33
... extended service. Windows critical security updates Updates to your computer information.
‒ or - To set up ...instructions to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID.
Review these steps:
1. 7 Securing your computer and information
Your computer includes features that you can detect most viruses, remove them, and, in most cases, repair...
User Guide 1 - Page 38
... then select Device Manager.
2. See "Updating device drivers" in use before the software was installed.
Select the startup items that you are unsure about an item, do not disable it on page 37. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps. Disable nonessential graphics...
User Guide 1 - Page 41
... hardware replacement, a 24-digit Failure ID code is downloaded to determine whether the computer hardware is displayed. 2. The HP Customer Support - or -
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)
NOTE: For some products, it can use HP PC Hardware Diagnostics UEFI to the folder on -screen instructions to select the
specific Windows...
User Guide 1 - Page 43
... these steps: 1. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
Remote HP PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that is displayed, select your computer, and then select your computer. Customizing Remote HP PC Hardware Diagnostics UEFI settings
Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can also...
User Guide 1 - Page 55
... services are covered during the warranty period. Customer support for repairs
If your computer needs to be repaired or to have parts replaced, you have two choices: ● Many parts are considered consumer replaceable. If you have any of repair, because many
times HP can send the part directly to your home or business in the HP Worldwide Limited Warranty and Technical Support guide...
Hard Drive Replacement Instructions - Page 4
... shipped with your system recovery discs, or for technical or editorial errors or omissions contained herein. For worldwide product support, see http://welcome.hp.com/country/w1/en/support.html. NOTE: This box is necessary to the instructions included with an operating system (image) installed, system recovery disks are not required for HP products and services are set up .
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