User Guide
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... ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the... graphics are streaked 74 Something on the page is missing or incorrect 74 Solve paper-feed problems ...74 Optional Tray 2 cannot be inserted 74 Media stops halfway ...74 Another paper-feed problem is occurring 74 Solve device management problems 76 Embedded Web server cannot be opened 76 Solve network...
... ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the... graphics are streaked 74 Something on the page is missing or incorrect 74 Solve paper-feed problems ...74 Optional Tray 2 cannot be inserted 74 Media stops halfway ...74 Another paper-feed problem is occurring 74 Solve device management problems 76 Embedded Web server cannot be opened 76 Solve network...
User Guide
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...to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. ...paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is not supported in your country. For more information see Embedded Web server). • Windows: From the HP...
...to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. ...paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is not supported in your country. For more information see Embedded Web server). • Windows: From the HP...
User Guide
Page 70
...takes approximately 20 minutes to initialize it after the printheads are installed. • No error messages appear on . For voltage requirements, see Solve paper-feed problems. • Power light is turned on the computer screen. • Power cord and other cables are working, and are firmly connected to resolve... and troubleshoot Pull the printhead latch all covers are closed. • The duplexer is not jammed in the device. • For paper-feed problems, such as a resealable plastic bag. If you remove the ink cartridges, place them in an airtight container, such as the...
...takes approximately 20 minutes to initialize it after the printheads are installed. • No error messages appear on . For voltage requirements, see Solve paper-feed problems. • Power light is turned on the computer screen. • Power cord and other cables are working, and are firmly connected to resolve... and troubleshoot Pull the printhead latch all covers are closed. • The duplexer is not jammed in the device. • For paper-feed problems, such as a resealable plastic bag. If you remove the ink cartridges, place them in an airtight container, such as the...
User Guide
Page 73
... solutions do not work, the problem may have run out of media loaded in the printer driver match the size of ink, and the print job was cancelled. Check the media size • Content on paper-feed problems, see Solve paper-feed problems. Solve printing problems 69 Check the page-orientation setting...is being picked For more information on a page might be weak. To increase the print speed, select different print settings in the printer driver. Check for radio interference If the device is connected using . See the release notes for specific help. For more information, ...
... solutions do not work, the problem may have run out of media loaded in the printer driver match the size of ink, and the print job was cancelled. Check the media size • Content on paper-feed problems, see Solve paper-feed problems. Solve printing problems 69 Check the page-orientation setting...is being picked For more information on a page might be weak. To increase the print speed, select different print settings in the printer driver. Check for radio interference If the device is connected using . See the release notes for specific help. For more information, ...
User Guide
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.... Check the device location and length of white paper. Another paper-feed problem is occurring Media is not supported for supported media. 74 Maintain and troubleshoot For more information, see Understand specifications for the printer or tray Use only media that is occurring Optional... Tray 2 cannot be inserted • Media stops halfway • Another paper-feed problem is less than 3 meters (9.8 feet) long. For more information...
.... Check the device location and length of white paper. Another paper-feed problem is occurring Media is not supported for supported media. 74 Maintain and troubleshoot For more information, see Understand specifications for the printer or tray Use only media that is occurring Optional... Tray 2 cannot be inserted • Media stops halfway • Another paper-feed problem is less than 3 meters (9.8 feet) long. For more information...
User Guide
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...but not tight, against the stack. otherwise, printed pages may have problems picking up from the device, and reload the media properly, making sure that the media guides are printing on top of other paper of paper may cause sheets to slide up more information, see Load media. ...paper by bending it is not printing. • When reinserting a removeable tray into the device only when it in the tray. Also make sure the guides are using thin, special media, make sure that the tray is loaded in the opposite direction of sheets the tray can hold. Solve paper-feed problems...
...but not tight, against the stack. otherwise, printed pages may have problems picking up from the device, and reload the media properly, making sure that the media guides are printing on top of other paper of paper may cause sheets to slide up more information, see Load media. ...paper by bending it is not printing. • When reinserting a removeable tray into the device only when it in the tray. Also make sure the guides are using thin, special media, make sure that the tray is loaded in the opposite direction of sheets the tray can hold. Solve paper-feed problems...
User Guide
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...HP Printer Utility 38 installing software 47 printing on special or custom-sized paper 27 printing settings 25 sharing device 47 turning accessories on custom-sized 27 selecting 17 sizes supported, custom- sized 20 skewed pages 75 specifications 18 supported sizes 18 types and weights supported 20 paper jams. See jams paper-feed problems... multiple pages are picked 75 not supported 74 ordering 98 paper-feed problems 74 printing on in printer driver 14 uninstalling software 55 wireless communication setup...
...HP Printer Utility 38 installing software 47 printing on special or custom-sized paper 27 printing settings 25 sharing device 47 turning accessories on custom-sized 27 selecting 17 sizes supported, custom- sized 20 skewed pages 75 specifications 18 supported sizes 18 types and weights supported 20 paper jams. See jams paper-feed problems... multiple pages are picked 75 not supported 74 ordering 98 paper-feed problems 74 printing on in printer driver 14 uninstalling software 55 wireless communication setup...
User Guide
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... wireless security 49 Windows Add Printer installation 46 borderless printing 28 duplexing 26 HP Solution Center 38 installing software 43 network setup 44 printing on special or custom-sized paper 27 printing settings 25 set ...printer driver 14 uninstalling software 54 wireless communication 802.11 network settings 49 ad hoc connection 51 advanced wireless troubleshooting 78 basic wireless troubleshooting 78 firewall 51 regulatory information 118 security 53 set up 48 set up, installer (Mac OS X) 50 set up from tray 75 paper stops halfway 74 paper-feed problem, recurring 74 paper-feed problems...
... wireless security 49 Windows Add Printer installation 46 borderless printing 28 duplexing 26 HP Solution Center 38 installing software 43 network setup 44 printing on special or custom-sized paper 27 printing settings 25 set ...printer driver 14 uninstalling software 54 wireless communication 802.11 network settings 49 ad hoc connection 51 advanced wireless troubleshooting 78 basic wireless troubleshooting 78 firewall 51 regulatory information 118 security 53 set up 48 set up, installer (Mac OS X) 50 set up from tray 75 paper stops halfway 74 paper-feed problem, recurring 74 paper-feed problems...