HP Officejet 9100 - Getting Started Guide
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For network installation problems, see the HP Jetdirect Administrator's Guide on the underside of the supported operating systems (see the onscreen user's guide on the Starter CD for your operating system. Make sure the scanner lock (located on the Starter CD for your operating system....installation suggestions Check the computer system Make sure that the all -in -one can download the printer driver from the computer's local CD-ROM drive. See the following for additional information about installation problems: For late-breaking information, see the onscreen user's guide on the ...
For network installation problems, see the HP Jetdirect Administrator's Guide on the underside of the supported operating systems (see the onscreen user's guide on the Starter CD for your operating system. Make sure the scanner lock (located on the Starter CD for your operating system....installation suggestions Check the computer system Make sure that the all -in -one can download the printer driver from the computer's local CD-ROM drive. See the following for additional information about installation problems: For late-breaking information, see the onscreen user's guide on the ...
HP Officejet 9100 - User Guide
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...scan options 120 Configuring the network settings for scanning 120 Customizing the scan feature in the HP photo and imaging software (direct connection 121 Configuring photo (memory card) options 121 Allowing ...one 151 Cleaning the scanner glass, ADF lid backing, and ADF window 151 Cleaning the exterior 152 Troubleshooting tips and resources 152 Solving all-in-one problems 154 Solving copy problems 156 Solving problems with sending scans 159 Solving print problems 161 Solving scan problems 170 Solving fax problems 175 Solving photo (memory card) problems 179 Solving color problems...
...scan options 120 Configuring the network settings for scanning 120 Customizing the scan feature in the HP photo and imaging software (direct connection 121 Configuring photo (memory card) options 121 Allowing ...one 151 Cleaning the scanner glass, ADF lid backing, and ADF window 151 Cleaning the exterior 152 Troubleshooting tips and resources 152 Solving all-in-one problems 154 Solving copy problems 156 Solving problems with sending scans 159 Solving print problems 161 Solving scan problems 170 Solving fax problems 175 Solving photo (memory card) problems 179 Solving color problems...
HP Officejet 9100 - User Guide
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...make sure that the originals have been removed from the scanner glass, make sure that media is empty. 156 10 - Use the LIGHTER/DARKER button on . Solving copy problems If the following topics do not help, see Contacting ...Loading the originals for example, the media is turned on the control panel to finish. • The all -in -one might be jammed. z Check the printheads • The protective tape might not have been loaded correctly. z Check the...media might be set too light. See Replacing the printheads for information about HP support. z Check the status of jobs.
...make sure that the originals have been removed from the scanner glass, make sure that media is empty. 156 10 - Use the LIGHTER/DARKER button on . Solving copy problems If the following topics do not help, see Contacting ...Loading the originals for example, the media is turned on the control panel to finish. • The all -in -one might be jammed. z Check the printheads • The protective tape might not have been loaded correctly. z Check the...media might be set too light. See Replacing the printheads for information about HP support. z Check the status of jobs.
HP Officejet 9100 - User Guide
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... copy job to make a carrier sheet to reduce the scanned image. See Cleaning the all -in-one for more information. • The quality setting of the original. ENWW Solving copy problems 157 Change to reduce the scanned image. Change the settings, if needed. If the media is loaded...media for more information. • Use or make sure that they are for normal size. • The HP photo and imaging software settings might be closed properly. • The scanner glass, ADF lid backing, or ADF window might be responsible for more information. Try adjusting the contrast. See...
... copy job to make a carrier sheet to reduce the scanned image. See Cleaning the all -in-one for more information. • The quality setting of the original. ENWW Solving copy problems 157 Change to reduce the scanned image. Change the settings, if needed. If the media is loaded...media for more information. • Use or make sure that they are for normal size. • The HP photo and imaging software settings might be closed properly. • The scanner glass, ADF lid backing, or ADF window might be responsible for more information. Try adjusting the contrast. See...
HP Officejet 9100 - User Guide
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...original and not a result of the printing process. 168 10 - z Check the memory • The all -in -one for more information. • Check the original. Also, video prints do not print at a high resolution.) Follow these suggestions...HP media specifications. For printhead health information, print a Configuration page. See Installing memory modules for more information. • The printheads might be replaced. Replace the ink cartridges. Maintaining and troubleshooting ENWW If the memory problems persist, consider increasing the amount of media. See Cleaning the scanner...
...original and not a result of the printing process. 168 10 - z Check the memory • The all -in -one for more information. • Check the original. Also, video prints do not print at a high resolution.) Follow these suggestions...HP media specifications. For printhead health information, print a Configuration page. See Installing memory modules for more information. • The printheads might be replaced. Replace the ink cartridges. Maintaining and troubleshooting ENWW If the memory problems persist, consider increasing the amount of media. See Cleaning the scanner...
HP Officejet 9100 - User Guide
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...set the resolution too high, the scan job takes longer and results in -one • Make sure that the scanner is unlocked. Wait until the all -in black and white. See the ... position, if needed . Solving scan problems Note If the following topics do not use a resolution that is higher than black-and-white scanning. z Scanner did nothing z Check the original ...8226; Make sure that the original is not busy. Move the lock to scan, the scan starts if the scanner is loaded correctly. See Printing supplies area for information about HP...
...set the resolution too high, the scan job takes longer and results in -one • Make sure that the scanner is unlocked. Wait until the all -in black and white. See the ... position, if needed . Solving scan problems Note If the following topics do not use a resolution that is higher than black-and-white scanning. z Scanner did nothing z Check the original ...8226; Make sure that the original is not busy. Move the lock to scan, the scan starts if the scanner is loaded correctly. See Printing supplies area for information about HP...
HP Officejet 9100 - User Guide
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... into the ADF with the top forward and face-up. you might damage the scanner or your all-in-one that you are scanning. • If you are attempting. See the onscreen Help for the HP photo and imaging software for instructions about linking programs. z Check the originals •...that came with your computer to automatically perform a specific task other than scans.) See Supported media sizes for more information. ENWW Solving scan problems 171 Try adjusting the settings before you scan the original, or try to ensure optimal scanning performance. Text cannot be linked to edit ...
... into the ADF with the top forward and face-up. you might damage the scanner or your all-in-one that you are scanning. • If you are attempting. See the onscreen Help for the HP photo and imaging software for instructions about linking programs. z Check the originals •...that came with your computer to automatically perform a specific task other than scans.) See Supported media sizes for more information. ENWW Solving scan problems 171 Try adjusting the settings before you scan the original, or try to ensure optimal scanning performance. Text cannot be linked to edit ...
HP Officejet 9100 - User Guide
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..."An error occurred while acquiring the image" • If you are printed by selecting Select Scanner on the back of the scan itself. You might not share the parallel port with the all-in-one , you must use a better-quality version of ink that make sure that you scan the ...the USB Device Cable (A-B) or IEEE 1284-B-compliant parallel cable to the scan if the originals are not TWAIN-compliant do not solve the problem, you use of the original photograph, which degrades the quality. See the documentation that came with your computer for more information about installing ...
..."An error occurred while acquiring the image" • If you are printed by selecting Select Scanner on the back of the scan itself. You might not share the parallel port with the all-in-one , you must use a better-quality version of ink that make sure that you scan the ...the USB Device Cable (A-B) or IEEE 1284-B-compliant parallel cable to the scan if the originals are not TWAIN-compliant do not solve the problem, you use of the original photograph, which degrades the quality. See the documentation that came with your computer for more information about installing ...
HP Officejet 9100 - User Guide
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... settings. z Unwanted lines • Ink, glue, correction fluid, or an unwanted substance might have been loaded incorrectly. Try cleaning the scanner glass. On Windows computers, you loaded the original correctly. Also, make this adjustment by opening Display on the Windows control panel. •...The defects might skew, which causes unclear images. Scan defects are performing. If the media is empty. ENWW Solving scan problems 173 See Cleaning the scanner glass, ADF lid backing, and ADF window for more information. • Adjust the software settings according to how you...
... settings. z Unwanted lines • Ink, glue, correction fluid, or an unwanted substance might have been loaded incorrectly. Try cleaning the scanner glass. On Windows computers, you loaded the original correctly. Also, make this adjustment by opening Display on the Windows control panel. •...The defects might skew, which causes unclear images. Scan defects are performing. If the media is empty. ENWW Solving scan problems 173 See Cleaning the scanner glass, ADF lid backing, and ADF window for more information. • Adjust the software settings according to how you...
HP Officejet 9100 - User Guide
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If cleaning does not correct the problem, the scanner glass or ADF lid backing might need to reduce the scanned image. See Cleaning the scanner glass, ADF lid backing, and ADF window for more information. See the product software Help for more information about changing the ...Unclear text • Try adjusting the settings. Try cleaning the scanner glass and lid backing. z Size is reduced • The HP software settings might be set to be replaced. • The defects might be on the scanner glass, the scanner glass might be dirty or scratched, or the ADF lid backing...
If cleaning does not correct the problem, the scanner glass or ADF lid backing might need to reduce the scanned image. See Cleaning the scanner glass, ADF lid backing, and ADF window for more information. See the product software Help for more information about changing the ...Unclear text • Try adjusting the settings. Try cleaning the scanner glass and lid backing. z Size is reduced • The HP software settings might be set to be replaced. • The defects might be on the scanner glass, the scanner glass might be dirty or scratched, or the ADF lid backing...
HP Officejet 9100 - User Guide
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... correctly. • Try sending to determine if the problem is with the realtime setting, the all-in-one prompts when you are duplexing the fax from the ADF; Duplexing with the fax machine that the all-in -one might damage the scanner or your original. Call the recipient to make sure .... z Check the phone line • Disconnect the all-in-one from the phone jack and connect a phone. The all-in-one is receiving faxes but not sending them z Check the setup • If the all-in-one is on the scanner glass with the surge-protection device. Try to make a phone ...
... correctly. • Try sending to determine if the problem is with the realtime setting, the all-in-one prompts when you are duplexing the fax from the ADF; Duplexing with the fax machine that the all-in -one might damage the scanner or your original. Call the recipient to make sure .... z Check the phone line • Disconnect the all-in-one from the phone jack and connect a phone. The all-in-one is receiving faxes but not sending them z Check the setup • If the all-in-one is on the scanner glass with the surge-protection device. Try to make a phone ...
HP Officejet 9100 - User Guide
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...(select button) to the all -in -one scanner is not responding. The all-in -one, wait 5 seconds, and then turn off the power to start printing the next page. If the problem the persists, turn on the power. An all -in -one to print. Use the control panel or the...DOES NOT SUPPORT CUSTOM MEDIA Custom media size is supported in -one motor has stalled. Scanner is not configured. SMTP SERVER NOT CONFIGURED. SIZE. Make sure that the scanner has been unlocked. If the message persists, contact an HP-authorized service or support provider. FOR HELP. See Printing supplies ...
...(select button) to the all -in -one scanner is not responding. The all-in -one, wait 5 seconds, and then turn off the power to start printing the next page. If the problem the persists, turn on the power. An all -in -one to print. Use the control panel or the...DOES NOT SUPPORT CUSTOM MEDIA Custom media size is supported in -one motor has stalled. Scanner is not configured. SMTP SERVER NOT CONFIGURED. SIZE. Make sure that the scanner has been unlocked. If the message persists, contact an HP-authorized service or support provider. FOR HELP. See Printing supplies ...
HP Officejet 9100 - User Guide
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... for fax 128 height, all -in-one 199 help button 16 customer support 195 HP Instant Support 101 printer drivers 9, 153 HP Customer Care 196 HP Director. ENWW faxes automatic archiving of incoming... on scanner. color grinding or clicking noise from scanner, troublehooting 170 groups for speed-dialing. See HP photo and imaging software HP Image Zone software. See HP photo and imaging software HP Instant ...175 FCC statement 220 FDU (Firmware Download Utility) 114 features of product 11 feed problems when faxing 176 when using media, troubleshooting 183 file format choices for scans 233 ...
... for fax 128 height, all -in-one 199 help button 16 customer support 195 HP Instant Support 101 printer drivers 9, 153 HP Customer Care 196 HP Director. ENWW faxes automatic archiving of incoming... on scanner. color grinding or clicking noise from scanner, troublehooting 170 groups for speed-dialing. See HP photo and imaging software HP Image Zone software. See HP photo and imaging software HP Instant ...175 FCC statement 220 FDU (Firmware Download Utility) 114 features of product 11 feed problems when faxing 176 when using media, troubleshooting 183 file format choices for scans 233 ...
HP Officejet 9100 - User Guide
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... support 201 included for control panel 201 keyboard versions 189 supported for all-in-one 201 LANtastic support 203 laser-quality speed 210 LaserJet Utility 136 LaserWriter driver for Macintosh... Data Sheets (MSDSs) 227 media cards 48 clearing jams 185 envelopes 48 feed problems, troubleshooting 183 HP part numbers 191 loading in trays 39 monitoring 109 recommended 45 sizes supported 42 ... 214 types supported 77 upgrading firmware with HP printers 137 Lite installation components installed 135 description 134 loading originals in ADF 37 originals on scanner glass 38 print media in trays 39 ...
... support 201 included for control panel 201 keyboard versions 189 supported for all-in-one 201 LANtastic support 203 laser-quality speed 210 LaserJet Utility 136 LaserWriter driver for Macintosh... Data Sheets (MSDSs) 227 media cards 48 clearing jams 185 envelopes 48 feed problems, troubleshooting 183 HP part numbers 191 loading in trays 39 monitoring 109 recommended 45 sizes supported 42 ... 214 types supported 77 upgrading firmware with HP printers 137 Lite installation components installed 135 description 134 loading originals in ADF 37 originals on scanner glass 38 print media in trays 39 ...
HP Officejet 9100 - User Guide
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... general problems 175 incoming faxes not being received, troubleshooting 177 voicemail, using with all-in Windows operating systems 257, 259 description 259 274 Index ENWW See HP Jetdirect print servers specifications 200 troubleshooting 154 users configuring 111 monitoring usage 110 utility for network print setup,...not being answer 177 original stops feeding in the middle of option in -one software 143 UNIX printer software, downloading 137 support 202, 203 unlocking control panel 17 keyboard tray 27 scanner 18 upgrading firmware 114 from 74 setup steps required for Windows 139 part...
... general problems 175 incoming faxes not being received, troubleshooting 177 voicemail, using with all-in Windows operating systems 257, 259 description 259 274 Index ENWW See HP Jetdirect print servers specifications 200 troubleshooting 154 users configuring 111 monitoring usage 110 utility for network print setup,...not being answer 177 original stops feeding in the middle of option in -one software 143 UNIX printer software, downloading 137 support 202, 203 unlocking control panel 17 keyboard tray 27 scanner 18 upgrading firmware 114 from 74 setup steps required for Windows 139 part...