Getting Started Guide
Page 1
... HP software from HP's support website (www.hp.com/support). Also, the Declaration of Conformity is subject to change without notice. © 2013 Hewlett-Packard Development Company, L.P. Scan...called "Help") will be available in the poster provided. This guide includes usage and troubleshooting information, specifications, notices, and environmental, regulatory, and support information, as well as ...your mobile device. Note: If you cannot find out more! HP Officejet 7610 www.hp.com/support www.register.hp.com Finding more information Setup Poster To set up and using ...
... HP software from HP's support website (www.hp.com/support). Also, the Declaration of Conformity is subject to change without notice. © 2013 Hewlett-Packard Development Company, L.P. Scan...called "Help") will be available in the poster provided. This guide includes usage and troubleshooting information, specifications, notices, and environmental, regulatory, and support information, as well as ...your mobile device. Note: If you cannot find out more! HP Officejet 7610 www.hp.com/support www.register.hp.com Finding more information Setup Poster To set up and using ...
User Guide
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...printer prints half a page, then ejects the paper...78 Paper mismatch...78 Solve scan problems...78 Scanner did nothing...78 Scan takes too long...79 Part of the document did not scan or text is missing...79 Text cannot be edited...79 Error messages appear...80...to work with the printer...99 Solve printer management problems...99 Embedded web server cannot be opened...100 Troubleshoot installation issues...100 Hardware installation suggestions...100 HP software installation suggestions...101 Understand the Printer Status Report...101 Understand the network configuration page...102 Printhead ...
...printer prints half a page, then ejects the paper...78 Paper mismatch...78 Solve scan problems...78 Scanner did nothing...78 Scan takes too long...79 Part of the document did not scan or text is missing...79 Text cannot be edited...79 Error messages appear...80...to work with the printer...99 Solve printer management problems...99 Embedded web server cannot be opened...100 Troubleshoot installation issues...100 Hardware installation suggestions...100 HP software installation suggestions...101 Understand the Printer Status Report...101 Understand the network configuration page...102 Printhead ...
User Guide
Page 16
...Setup screen for planning purposes only. For more information, see Basic wireless troubleshooting. For more information, see information about the ink cartridges, including fill levels. Displays a screen where you can see HP ePrint. Displays a screen where you can configure settings for some features ... menu. For more information about printer features that HP ePrint is off . Touch Auto Answer to select menu options. Shows that appear on or off . Displays a screen where you can make a scan, or change scan settings. Control panel display: Touch the screen to...
...Setup screen for planning purposes only. For more information, see Basic wireless troubleshooting. For more information, see information about the ink cartridges, including fill levels. Displays a screen where you can see HP ePrint. Displays a screen where you can configure settings for some features ... menu. For more information about printer features that HP ePrint is off . Touch Auto Answer to select menu options. Shows that appear on or off . Displays a screen where you can make a scan, or change scan settings. Control panel display: Touch the screen to...
User Guide
Page 68
... more information, see Obtain electronic support. 3. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following...
... more information, see Obtain electronic support. 3. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following...
User Guide
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... to maintain the health of the printheads. Close programs that can download the HP software from HP at the HP online support Web site: www.hp.com/support. These are not using or restart the computer before you begin troubleshooting: • Try turning the printer off and then on and is not ..., see Electrical specifications. • Media is loaded correctly in the input tray and is not jammed in the Print & Fax or Print & Scan section of the text or graphics is wrong The printer shuts down unexpectedly • The printer is turned on for more about support options. Solve...
... to maintain the health of the printheads. Close programs that can download the HP software from HP at the HP online support Web site: www.hp.com/support. These are not using or restart the computer before you begin troubleshooting: • Try turning the printer off and then on and is not ..., see Electrical specifications. • Media is loaded correctly in the input tray and is not jammed in the Print & Fax or Print & Scan section of the text or graphics is wrong The printer shuts down unexpectedly • The printer is turned on for more about support options. Solve...
User Guide
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...paper is loaded incorrectly, it on the scanner glass as indicated by the icon on the scan bed. For more information, see Paper specifications. • Check the settings ◦ ...specifications. ◦ Use or make sure that they are for normal size. • The HP software settings might need cleaning. For more information, see Paper specifications. • Too light or...faded documents. Change to resolve poor quality copy problems. For more information, see Print quality troubleshooting. Change the settings, if needed. For more information, see Maintain the printer. • ...
...paper is loaded incorrectly, it on the scanner glass as indicated by the icon on the scan bed. For more information, see Paper specifications. • Check the settings ◦ ...specifications. ◦ Use or make sure that they are for normal size. • The HP software settings might need cleaning. For more information, see Paper specifications. • Too light or...faded documents. Change to resolve poor quality copy problems. For more information, see Print quality troubleshooting. Change the settings, if needed. For more information, see Maintain the printer. • ...
User Guide
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...the top-left corner of the document located in the lower-right corner of the printer. Solve fax problems This section contains fax setup troubleshooting information for faxing. If the paper is placed incorrectly on the screen is not always an accurate representation of the quality of the.... Solve fax problems 81 The image that the resolution and color settings are correct. • Size is reduced ◦ The HP software settings might be set to reduce the scanned image. Make sure that appears on the scanner glass, it can print a fax test report to check the status of the...
...the top-left corner of the document located in the lower-right corner of the printer. Solve fax problems This section contains fax setup troubleshooting information for faxing. If the paper is placed incorrectly on the screen is not always an accurate representation of the quality of the.... Solve fax problems 81 The image that the resolution and color settings are correct. • Size is reduced ◦ The HP software settings might be set to reduce the scanned image. Make sure that appears on the scanner glass, it can print a fax test report to check the status of the...
User Guide
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..., follow the suggestions provided in the "Advanced wireless troubleshooting" section. • Basic wireless troubleshooting • Advanced wireless troubleshooting • After resolving the problems TIP: For more information, see Uninstall and reinstall the HP software. Sometimes, turning off the printer wireless capabilities... many common printer problems. Solve wireless problems This section provides information about troubleshooting wireless problems, go to www.hp.com/go /wirelessprinting), and then click Print and Scan Doctor in the Quick Links section. If you still are using a ...
..., follow the suggestions provided in the "Advanced wireless troubleshooting" section. • Basic wireless troubleshooting • Advanced wireless troubleshooting • After resolving the problems TIP: For more information, see Uninstall and reinstall the HP software. Sometimes, turning off the printer wireless capabilities... many common printer problems. Solve wireless problems This section provides information about troubleshooting wireless problems, go to www.hp.com/go /wirelessprinting), and then click Print and Scan Doctor in the Quick Links section. If you still are using a ...
User Guide
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... or you have print or scan communication issues, try the following table. The wireless capabilities are turned off . Step 2 - Run the Wireless Network Test • For wireless networking issues, run the Wireless Network Test. Advanced wireless troubleshooting If you have tried the ...steps provided in the order presented: • Step 1: Make sure your computer is connected to your computer is not connected over a Virtual Private Network (VPN) • Step 4: Make sure the printer is online and ready • Step 5: Make sure the HP...
... or you have print or scan communication issues, try the following table. The wireless capabilities are turned off . Step 2 - Run the Wireless Network Test • For wireless networking issues, run the Wireless Network Test. Advanced wireless troubleshooting If you have tried the ...steps provided in the order presented: • Step 1: Make sure your computer is connected to your computer is not connected over a Virtual Private Network (VPN) • Step 4: Make sure the printer is online and ready • Step 5: Make sure the HP...
User Guide
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... View menu, and then click Details. 3. To check the printer's status, follow the instructions for additional troubleshooting help Solve network problems 97 Step 4: Make sure the printer is online and ready If you have the HP software installed, you can check the printer's status from the VPN. If you can access the... still cannot use the printer over the network (such as you from using a proxy server in the Dock, and then click Print & Fax or Print & Scan. 2.
... View menu, and then click Details. 3. To check the printer's status, follow the instructions for additional troubleshooting help Solve network problems 97 Step 4: Make sure the printer is online and ready If you have the HP software installed, you can check the printer's status from the VPN. If you can access the... still cannot use the printer over the network (such as you from using a proxy server in the Dock, and then click Print & Fax or Print & Scan. 2.
User Guide
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...Solve a problem NOTE: If there is more information, see HP Utility (Mac OS X). 2. Mac OS X 1. For more information, visit the HP Wireless Printing Center www.hp.com/go / wirelessprinting, and then click Print and Scan Doctor in the Wireless Network Help section. On the printer ...in your printer name, and then click Printer Setup & Software. - Alternatively, the Firewall Help also provides the detailed information about firewall troubleshooting. For more information, see Set up the printer using the Wireless Setup Wizard. Or On the Start screen, click Printer Setup & ...
...Solve a problem NOTE: If there is more information, see HP Utility (Mac OS X). 2. Mac OS X 1. For more information, visit the HP Wireless Printing Center www.hp.com/go / wirelessprinting, and then click Print and Scan Doctor in the Wireless Network Help section. On the printer ...in your printer name, and then click Printer Setup & Software. - Alternatively, the Firewall Help also provides the detailed information about firewall troubleshooting. For more information, see Set up the printer using the Wireless Setup Wizard. Or On the Start screen, click Printer Setup & ...
User Guide
Page 188
...paper sizes supported 115 custom-sized paper Mac OS 29 print on 29 customer support electronic 65 cut-off pages, troubleshoot 70 D dark images, troubleshoot copies 77 scans 81 default settings copy 37 diagnostic page 73 184 dial tone test, failure 84 dial type, setting 51 dial-up... with fax and voice mail (parallel phone systems) 162 distinctive ringing change 50 parallel phone systems 150 dots or streaks, troubleshoot copies 77 dots, troubleshoot scan 81 double-sided printing 31 driver accessories settings 20 warranty 110 DSL, fax setup with parallel phone systems 148 duplexer clear jams...
...paper sizes supported 115 custom-sized paper Mac OS 29 print on 29 customer support electronic 65 cut-off pages, troubleshoot 70 D dark images, troubleshoot copies 77 scans 81 default settings copy 37 diagnostic page 73 184 dial tone test, failure 84 dial type, setting 51 dial-up... with fax and voice mail (parallel phone systems) 162 distinctive ringing change 50 parallel phone systems 150 dots or streaks, troubleshoot copies 77 dots, troubleshoot scan 81 double-sided printing 31 driver accessories settings 20 warranty 110 DSL, fax setup with parallel phone systems 148 duplexer clear jams...
User Guide
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...paper 106, 108 paper to avoid 16 junk fax mode 45 L language, printer 112 light images, troubleshoot copies 77 scans 81 lights, control panel 11 line condition test, fax 85 lines copies, troubleshoot 77 scans, troubleshoot 81 link speed, setting 170 log, fax print 54 M Mac OS custom-sized paper 29 Print... borderless 30 Print photos 28 print settings 26 turn accessories on and off in driver 20 Mac OS X HP Utility 174 maintain printhead 104 maintenance ...
...paper 106, 108 paper to avoid 16 junk fax mode 45 L language, printer 112 light images, troubleshoot copies 77 scans 81 lights, control panel 11 line condition test, fax 85 lines copies, troubleshoot 77 scans, troubleshoot 81 link speed, setting 170 log, fax print 54 M Mac OS custom-sized paper 29 Print... borderless 30 Print photos 28 print settings 26 turn accessories on and off in driver 20 Mac OS X HP Utility 174 maintain printhead 104 maintenance ...
User Guide
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... 34 troubleshoot 79 operating environment specifications 119 operating systems supported 113 originals scan 32 output tray locating 10 paper supported 116 P pages per month (duty cycle) 112 paper clear jams 106 HP, order 144 jams 106, 108 load tray 17 selecting 15 size, set for fax 45 skewed pages 75 ...specifications 113 supported sizes 113 paper-feed problems, troubleshoot 75 parallel...
... 34 troubleshoot 79 operating environment specifications 119 operating systems supported 113 originals scan 32 output tray locating 10 paper supported 116 P pages per month (duty cycle) 112 paper clear jams 106 HP, order 144 jams 106, 108 load tray 17 selecting 15 size, set for fax 45 skewed pages 75 ...specifications 113 supported sizes 113 paper-feed problems, troubleshoot 75 parallel...
User Guide
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... (parallel phone systems) 152 voice mail and computer modem (parallel phone systems) 162 size scans, troubleshoot 81 troubleshoot copy 77 skew, troubleshoot copy 77 print 75 scan 80 software accessories settings 20 OCR 34 warranty 110 Webscan 34 sound pressure 119 specifications acoustic emissions...report 102 status icons 12 storage devices USB flash drives supported 119 storage environment specifications 119 streaks, troubleshoot copies 77 scan 81 stripes on scans, troubleshoot 81 subscriber identification code 49 supplies ordering online 143 printer status report 102 yields 112 support 64 ...
... (parallel phone systems) 152 voice mail and computer modem (parallel phone systems) 162 size scans, troubleshoot 81 troubleshoot copy 77 skew, troubleshoot copy 77 print 75 scan 80 software accessories settings 20 OCR 34 warranty 110 Webscan 34 sound pressure 119 specifications acoustic emissions...report 102 status icons 12 storage devices USB flash drives supported 119 storage environment specifications 119 streaks, troubleshoot copies 77 scan 81 stripes on scans, troubleshoot 81 subscriber identification code 49 supplies ordering online 143 printer status report 102 yields 112 support 64 ...
User Guide
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print 67 printer status report 101 receive faxes 86, 88 scan 78 scan quality 80 send faxes 86, 87, 89 skewed copies 77 skewed pages 75 tips 67 troubleshooting Ethernet network 92 hardware installation suggestions 100 HP software installation suggestions 101 installation issues 100 solve network problems 92 wireless problems 93 TWAIN unable to activate...
print 67 printer status report 101 receive faxes 86, 88 scan 78 scan quality 80 send faxes 86, 87, 89 skewed copies 77 skewed pages 75 tips 67 troubleshooting Ethernet network 92 hardware installation suggestions 100 HP software installation suggestions 101 installation issues 100 solve network problems 92 wireless problems 93 TWAIN unable to activate...