Getting Started Guide
Page 3
... you install the software). 8. There are no one can step on a stable surface. 6. Install the printer in a protected location where no user-serviceable parts inside...printer. 3. Unplug this printer near water, or when you are wet. 5. Install the printer securely on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. English Contents Use the printer...2 HP...using this printer to qualified service personnel. 9. Use only the external power adapter provided with the printer. 2. Observe all instructions in ...
... you install the software). 8. There are no one can step on a stable surface. 6. Install the printer in a protected location where no user-serviceable parts inside...printer. 3. Unplug this printer near water, or when you are wet. 5. Install the printer securely on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. English Contents Use the printer...2 HP...using this printer to qualified service personnel. 9. Use only the external power adapter provided with the printer. 2. Observe all instructions in ...
Getting Started Guide
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... turned on your computer after you are using a sure that you install the software). also download the HP software from home screen and that the power cord and (8.5x11 inch) paper. plain, white, unused A4- When the printer is available on , it takes approximately 45 are closed properly. Problems installing the software • Before...
... turned on your computer after you are using a sure that you install the software). also download the HP software from home screen and that the power cord and (8.5x11 inch) paper. plain, white, unused A4- When the printer is available on , it takes approximately 45 are closed properly. Problems installing the software • Before...
User Guide
Page 10
... Physical specifications...170 Printer features and capacities 170 Processor and memory specifications 171 System requirements...171 Network protocol specifications 171 Embedded Web server specifications 172 Media specifications...172......179 HP Web site specifications 179 Operating environment...179 Electrical requirements...180 Acoustic emission specification 180 Memory card specifications 180 Regulatory information...181 FCC statement...182 Notice to users in Korea 182 VCCI (Class B) compliance statement for users in Japan 182 Notice to users in Japan about the power cord 183 ...
... Physical specifications...170 Printer features and capacities 170 Processor and memory specifications 171 System requirements...171 Network protocol specifications 171 Embedded Web server specifications 172 Media specifications...172......179 HP Web site specifications 179 Operating environment...179 Electrical requirements...180 Acoustic emission specification 180 Memory card specifications 180 Regulatory information...181 FCC statement...182 Notice to users in Korea 182 VCCI (Class B) compliance statement for users in Japan 182 Notice to users in Japan about the power cord 183 ...
User Guide
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... a mild glass cleaner. CAUTION: Do not spray the glass cleaner directly on the glass. 3. Close the scanner lid, and turn off the power and unplug the power cord from the printer control panel. Clean the automatic document feeder (ADF) If the automatic document feeder picks up plain paper, you can leave streaks on the...
... a mild glass cleaner. CAUTION: Do not spray the glass cleaner directly on the glass. 3. Close the scanner lid, and turn off the power and unplug the power cord from the printer control panel. Clean the automatic document feeder (ADF) If the automatic document feeder picks up plain paper, you can leave streaks on the...
User Guide
Page 33
Turn off the printer. Lift the cover of the automatic document feeder until it stops, and then gently pry the cover to reset the date and time later, when you plug the power cord back in. 2. NOTE: Depending how long the printer is unplugged, the date and time might need to release the catch. For more information, see Turn off the printer and unplug the power cord. You might be erased. Maintain the printer 29 To clean the plastic strip inside the automatic document feeder Use these instructions to clean the plastic strip inside the ADF. 1.
Turn off the printer. Lift the cover of the automatic document feeder until it stops, and then gently pry the cover to reset the date and time later, when you plug the power cord back in. 2. NOTE: Depending how long the printer is unplugged, the date and time might need to release the catch. For more information, see Turn off the printer and unplug the power cord. You might be erased. Maintain the printer 29 To clean the plastic strip inside the automatic document feeder Use these instructions to clean the plastic strip inside the ADF. 1.
User Guide
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... see www.hp.com/ support. For more information, see dust or lines on scans after cleaning the plastic strip, you turn on the printer. Turn off a power strip. Plug in the power cord, and then turn the printer off by pressing the (power) button located on the printer. Wait until the power light turns off before unplugging the power cord or...
... see www.hp.com/ support. For more information, see dust or lines on scans after cleaning the plastic strip, you turn on the printer. Turn off a power strip. Plug in the power cord, and then turn the printer off by pressing the (power) button located on the printer. Wait until the power light turns off before unplugging the power cord or...
User Guide
Page 89
...minutes to initialize it using the HP software CD included with the printer, or you can install it after the ink cartridges are installed. • Power cord and other cables are working, and are removed. • The printer is set it as the default in the Printers folder. For Windows, set it... as the default in the printer. • All packing tapes and materials are firmly ...
...minutes to initialize it using the HP software CD included with the printer, or you can install it after the ink cartridges are installed. • Power cord and other cables are working, and are removed. • The printer is set it as the default in the Printers folder. For Windows, set it... as the default in the printer. • All packing tapes and materials are firmly ...
User Guide
Page 93
... the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences, and then click Print & Fax. For more information, see: Load media Cause: The printer was not the selected printer. Solution 3: Select the correct printer Solution: Make sure you select Print in the input tray. Make sure the power cord...
... the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences, and then click Print & Fax. For more information, see: Load media Cause: The printer was not the selected printer. Solution 3: Select the correct printer Solution: Make sure you select Print in the input tray. Make sure the power cord...
User Guide
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... computer was not communicating with the printer. Do one of the USB cable is turned on your computer. If this did not solve the issue, try the next solution. Solution 10: Restart the printer Solution: 1. Plug the power cord back in, and then press the Power button to turn the printer off and then on the back...
... computer was not communicating with the printer. Do one of the USB cable is turned on your computer. If this did not solve the issue, try the next solution. Solution 10: Restart the printer Solution: 1. Plug the power cord back in, and then press the Power button to turn the printer off and then on the back...
User Guide
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... • Solution 4: Clean the rollers • Solution 5: Check for a paper jam • Solution 6: Service the printer Solution 1: Restart the printer Solution: Turn off incorrectly. Plug the power cord back in the input tray. Cause: Ink levels are listed in the input tray, remove the paper, tap the stack ... against a flat surface, and reload the paper into the input tray. Cause: The printhead was turned off the printer, and then unplug the power cord. Solution 4: Clean the printhead Solution: Complete the printhead cleaning procedure. For more paper in , and then press the...
... • Solution 4: Clean the rollers • Solution 5: Check for a paper jam • Solution 6: Service the printer Solution 1: Restart the printer Solution: Turn off incorrectly. Plug the power cord back in the input tray. Cause: Ink levels are listed in the input tray, remove the paper, tap the stack ... against a flat surface, and reload the paper into the input tray. Cause: The printhead was turned off the printer, and then unplug the power cord. Solution 4: Clean the printhead Solution: Complete the printhead cleaning procedure. For more paper in , and then press the...
User Guide
Page 133
...are being picked up more information. Also make sure that the stack height is within this range. • Use HP media for the media size you are apparent • The printer prints half a page, then ejects the paper • Paper mismatch • Copy A3/11x17 animation did not display... Clear paper jams. • Check the trays Make sure that the power cord is loaded. Solve copy problems 129 Check for information about HP support. • No copy came out • Check the power Make sure that media is securely connected, and the printer turned on top of other paper of jobs.
...are being picked up more information. Also make sure that the stack height is within this range. • Use HP media for the media size you are apparent • The printer prints half a page, then ejects the paper • Paper mismatch • Copy A3/11x17 animation did not display... Clear paper jams. • Check the trays Make sure that the power cord is loaded. Solve copy problems 129 Check for information about HP support. • No copy came out • Check the power Make sure that media is securely connected, and the printer turned on top of other paper of jobs.
User Guide
Page 141
...or receive a fax successfully, there might not be a problem. • If you are using the Power button located on the printer control panel and then unplug the power cord from the telephone wall jack to the printer, you might not be able to send or receive faxes. After you plug in again, and then... turn the power on. After you resolve any problems found, run the fax test again to www.hp.com/support. This section ...
...or receive a fax successfully, there might not be a problem. • If you are using the Power button located on the printer control panel and then unplug the power cord from the telephone wall jack to the printer, you might not be able to send or receive faxes. After you plug in again, and then... turn the power on. After you resolve any problems found, run the fax test again to www.hp.com/support. This section ...
User Guide
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...Solve a problem One end of the printer and the other end to your telephone wall jack, as shown below. 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer is not ... the back of the phone cord should be able to the telephone wall jack. The printer cannot send or receive faxes while it is initializing after being turned on the printer, HP recommends you wait five minutes ... on . Make sure the power cord is firmly connected to send e-mail or access the Internet. If the display is blank and the Power light is not lit, the printer is turned off the hook,...
...Solve a problem One end of the printer and the other end to your telephone wall jack, as shown below. 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer is not ... the back of the phone cord should be able to the telephone wall jack. The printer cannot send or receive faxes while it is initializing after being turned on the printer, HP recommends you wait five minutes ... on . Make sure the power cord is firmly connected to send e-mail or access the Internet. If the display is blank and the Power light is not lit, the printer is turned off the hook,...
User Guide
Page 147
.... Check the display or your phone line is digital, connect a regular analog phone to solve it can cause faxing problems. (A splitter is a two-cord connector that plugs into the telephone wall jack and listening for static or other noise. Phone lines with poor sound quality (noise) can check the... that is set up for digital phones. • If you hear noise, turn off your DSL modem and completely remove power for at least 15 minutes. If the printer stops sending and receiving faxes, repeat this can create noise on turning your DSL modem off, contact your DSL provider for ...
.... Check the display or your phone line is digital, connect a regular analog phone to solve it can cause faxing problems. (A splitter is a two-cord connector that plugs into the telephone wall jack and listening for static or other noise. Phone lines with poor sound quality (noise) can check the... that is set up for digital phones. • If you hear noise, turn off your DSL modem and completely remove power for at least 15 minutes. If the printer stops sending and receiving faxes, repeat this can create noise on turning your DSL modem off, contact your DSL provider for ...
User Guide
Page 156
... For more information, see lights, there might be a problem with your computer.) 2. Disconnect the power cord from the router connects to your computer. Windows a. To check a wireless connection 1. Usually there are... computer should change to see if the indicator lights are two indicator lights, one that is on and another that your computer's wireless has been turned on ...; Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) ...
... For more information, see lights, there might be a problem with your computer.) 2. Disconnect the power cord from the router connects to your computer. Windows a. To check a wireless connection 1. Usually there are... computer should change to see if the indicator lights are two indicator lights, one that is on and another that your computer's wireless has been turned on ...; Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) ...
User Guide
Page 163
... appears, the IP address is incorrect. For example, if the IP address is blinking, check for information about HP support. • Hardware installation suggestions • HP software installation suggestions • Solve network problems Hardware installation suggestions This section contains the following topics: • Hardware...you are using the IP address from outside and inside the printer. • Make sure that the printer is connected securely to both the printer and to a working order. • Make sure that the power cord is loaded with paper. • Make sure that no ...
... appears, the IP address is incorrect. For example, if the IP address is blinking, check for information about HP support. • Hardware installation suggestions • HP software installation suggestions • Solve network problems Hardware installation suggestions This section contains the following topics: • Hardware...you are using the IP address from outside and inside the printer. • Make sure that the printer is connected securely to both the printer and to a working order. • Make sure that the power cord is loaded with paper. • Make sure that no ...
User Guide
Page 185
...8226; Declaration of the U.S. telephone network: FCC requirements • Notice to users of the Canadian telephone network • Notice to users in Japan about the power cord • Noise emission statement for Germany • LED indicator statement • Gloss of housing of peripheral devices for Germany • Notice to users of the...users in Japan • Notice to users in the European Economic Area • Notice to users of conformity Regulatory information 181 Regulatory information The printer meets product requirements from regulatory agencies in your country/region.
...8226; Declaration of the U.S. telephone network: FCC requirements • Notice to users of the Canadian telephone network • Notice to users in Japan about the power cord • Noise emission statement for Germany • LED indicator statement • Gloss of housing of peripheral devices for Germany • Notice to users of the...users in Japan • Notice to users in the European Economic Area • Notice to users of conformity Regulatory information 181 Regulatory information The printer meets product requirements from regulatory agencies in your country/region.
User Guide
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Gloss of housing of peripheral devices for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 LED indicator statement LED indicator statement The display LEDs meet the requirements of EN 60825-1. Notice to users in Japan about the power cord Noise emission statement for Germany Regulatory information 183
Gloss of housing of peripheral devices for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 LED indicator statement LED indicator statement The display LEDs meet the requirements of EN 60825-1. Notice to users in Japan about the power cord Noise emission statement for Germany Regulatory information 183
User Guide
Page 238
... one of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Door or cover open • Previously used ink cartridge installed Fax Memory Full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to the computer. ...Make sure the product is turned on . • Make sure the power cord and other cables are working and are firmly connected to the printer. • Make sure the power cord is connected firmly to a functioning, alternating current (AC) power outlet. • If the product is connected to a network, make ...
... one of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Door or cover open • Previously used ink cartridge installed Fax Memory Full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to the computer. ...Make sure the product is turned on . • Make sure the power cord and other cables are working and are firmly connected to the printer. • Make sure the power cord is connected firmly to a functioning, alternating current (AC) power outlet. • If the product is connected to a network, make ...
User Guide
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... click Resume Printing. 4. For information about storing ink cartridges, see www.hp.com/ go/inkusage. Try using the printer again. If this problem persists, write down the error code provided in the power cord again. 3. Door or cover open Before the printer can resolve such problems by completing the following steps: 1. Previously used ink cartridge...
... click Resume Printing. 4. For information about storing ink cartridges, see www.hp.com/ go/inkusage. Try using the printer again. If this problem persists, write down the error code provided in the power cord again. 3. Door or cover open Before the printer can resolve such problems by completing the following steps: 1. Previously used ink cartridge...