User Guide
Page 4
... normally, see Maintain and troubleshoot. 8. Use only the external power adaptor/ battery provided with the device. 2. HP shall not be liable for HP products and services are wet. 5. Acknowledgements Windows and Windows XP are no one can step on or trip over...warranty. There are U.S. All rights reserved. registered trademarks of Microsoft Corporation in a protected location where no user-serviceable parts inside. Install the product securely on the product. 3. Refer servicing to change without prior written permission of injury from wall outlets before cleaning. ...
... normally, see Maintain and troubleshoot. 8. Use only the external power adaptor/ battery provided with the device. 2. HP shall not be liable for HP products and services are wet. 5. Acknowledgements Windows and Windows XP are no one can step on or trip over...warranty. There are U.S. All rights reserved. registered trademarks of Microsoft Corporation in a protected location where no user-serviceable parts inside. Install the product securely on the product. 3. Refer servicing to change without prior written permission of injury from wall outlets before cleaning. ...
User Guide
Page 6
... Toolbox tabs ...30 Network Toolbox...31 Use the HP Solution Center (Windows 31 HP Utility (Mac OS X)...31 Open the HP Utility...32 HP Utility...32 Understand the printer status page 32 Understand the network configuration status report 34 Configure the device (Windows 35 Direct connection...35 To install the software before connecting the device (recommended...
... Toolbox tabs ...30 Network Toolbox...31 Use the HP Solution Center (Windows 31 HP Utility (Mac OS X)...31 Open the HP Utility...32 HP Utility...32 Understand the printer status page 32 Understand the network configuration status report 34 Configure the device (Windows 35 Direct connection...35 To install the software before connecting the device (recommended...
User Guide
Page 7
... the printhead...87 Solve paper-feed problems...88 Solve device management problems 89 Embedded Web server cannot be opened 89 Solve network problems...90 Troubleshoot installation issues 91 Hardware installation suggestions 91 Software installation suggestions 93 Solve network problems...93 3
... the printhead...87 Solve paper-feed problems...88 Solve device management problems 89 Embedded Web server cannot be opened 89 Solve network problems...90 Troubleshoot installation issues 91 Hardware installation suggestions 91 Software installation suggestions 93 Solve network problems...93 3
User Guide
Page 8
... maintenance 96 Printhead problem - The printhead appears to be missing or damaged 104 Cartridge(s) in Wrong Slot - HP recommends you have replacement cartridges available to install when print quality is currently configured...106 Printer Offline...106 Printer Paused...106 Document failed to cause poor print quality and cartridge changes may be low enough to...
... maintenance 96 Printhead problem - The printhead appears to be missing or damaged 104 Cartridge(s) in Wrong Slot - HP recommends you have replacement cartridges available to install when print quality is currently configured...106 Printer Offline...106 Printer Paused...106 Document failed to cause poor print quality and cartridge changes may be low enough to...
User Guide
Page 10
... Readme file and release notes Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. For more information,... and further troubleshooting resources that have occurred. Available from the Web site. For more information, see Toolbox (Windows). Typically installed with the device software. Provides status, error, and warning information about printhead health and access to view status information, change...
... Readme file and release notes Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. For more information,... and further troubleshooting resources that have occurred. Available from the Web site. For more information, see Toolbox (Windows). Typically installed with the device software. Provides status, error, and warning information about printhead health and access to view status information, change...
User Guide
Page 11
... print quality of your printouts. For more information, see Use the HP Solution Center (Windows). HP Web sites Provide the latest printer software, and product and support information. Find the device model number ...printer status page. ◦ Serial number ◦ Firmware version number • Number of pages printed from the tray and accessories • Printing supply status Print quality diagnostic page Diagnoses issues affecting print quality and helps you decide whether to run any maintenance services to the HP photo and imaging software. Typically installed...
... print quality of your printouts. For more information, see Use the HP Solution Center (Windows). HP Web sites Provide the latest printer software, and product and support information. Find the device model number ...printer status page. ◦ Serial number ◦ Firmware version number • Number of pages printed from the tray and accessories • Printing supply status Print quality diagnostic page Diagnoses issues affecting print quality and helps you decide whether to run any maintenance services to the HP photo and imaging software. Typically installed...
User Guide
Page 33
... taskbar: Right-click the HP Digital Imaging Monitor icon, point to the device you the ability to view product information and change these methods: • Web browser: In a supported Web browser on the status report. You can open the embedded Web server by selecting the full installation option if the computer meets...
... taskbar: Right-click the HP Digital Imaging Monitor icon, point to the device you the ability to view product information and change these methods: • Web browser: In a supported Web browser on the status report. You can open the embedded Web server by selecting the full installation option if the computer meets...
User Guide
Page 34
...8226; Open the Toolbox • Toolbox tabs • Network Toolbox Open the Toolbox • From the HP Solution Center, click the Settings menu, point to print the printer status page of the device. This page contains information about the device and the supplies. Or • Right... of the device. Telephone numbers are not available for all countries/regions. • Cartridge Details: Shows order numbers of the installed ink cartridges. • Printer Status Page: Allows you to order supplies for the device online. • Order by Phone: Shows telephone numbers that you are...
...8226; Open the Toolbox • Toolbox tabs • Network Toolbox Open the Toolbox • From the HP Solution Center, click the Settings menu, point to print the printer status page of the device. This page contains information about the device and the supplies. Or • Right... of the device. Telephone numbers are not available for all countries/regions. • Cartridge Details: Shows order numbers of the installed ink cartridges. • Printer Status Page: Allows you to order supplies for the device online. • Order by Phone: Shows telephone numbers that you are...
User Guide
Page 35
...click the Solution Center desktop icon. • Click Start, point to All Programs, click HP followed by HP Solution Center HP Utility (Mac OS X) The HP Utility contains tools to view and change wired network settings, click Wired Settings. •...HP Solution Center. You can change print settings, order supplies, and access the onscreen Help. Click the Network Settings tab. 3. Use device management tools 31 Open the Toolbox. 2. Gives information on the network settings. For more information, see Align the printhead. • Clean Printheads: Guides you have installed...
...click the Solution Center desktop icon. • Click Start, point to All Programs, click HP followed by HP Solution Center HP Utility (Mac OS X) The HP Utility contains tools to view and change wired network settings, click Wired Settings. •...HP Solution Center. You can change print settings, order supplies, and access the onscreen Help. Click the Network Settings tab. 3. Use device management tools 31 Open the Toolbox. 2. Gives information on the network settings. For more information, see Align the printhead. • Clean Printheads: Guides you have installed...
User Guide
Page 36
... for the device, register the device, and find information about currently installed ink cartridges. For more information, see Understand the printer status page Understand the printer status page Use the Printer Status page to HP Web site where you through aligning the printhead. • HP Support: Gain access to : • View current device information and ink...
... for the device, register the device, and find information about currently installed ink cartridges. For more information, see Understand the printer status page Understand the printer status page Use the Printer Status page to HP Web site where you through aligning the printhead. • HP Support: Gain access to : • View current device information and ink...
User Guide
Page 37
... Reports, and then click Print. You do not need to call HP, it is often useful to print the Printer Status page before calling. 1. Printhead Status: Shows the colors, printhead health, part numbers, first install dates, warranty dates, and accumulated ink usages. If you receive a...alerts and indicators provide estimates for 3 seconds. • Toolbox (Windows): Click the Device Services tab, and then click Print a Printer Status Report. • HP Utility (Mac OS X): Click Device Information and then click Print Configuration Page. • Embedded Web server: Click Settings, under Device ...
... Reports, and then click Print. You do not need to call HP, it is often useful to print the Printer Status page before calling. 1. Printhead Status: Shows the colors, printhead health, part numbers, first install dates, warranty dates, and accumulated ink usages. If you receive a...alerts and indicators provide estimates for 3 seconds. • Toolbox (Windows): Click the Device Services tab, and then click Print a Printer Status Report. • HP Utility (Mac OS X): Click Device Information and then click Print Configuration Page. • Embedded Web server: Click Settings, under Device ...
User Guide
Page 39
... running. 2. When setting up the device, HP recommends that you connect it off or unplug the cable from the device while the installation program is running Windows, you with the easiest setup experience. On the CD menu, click an installation option and follow the onscreen instructions. NOTE:...networking. Configure the device (Windows) 35 Configure the device (Windows) You can connect the device directly to install a printer driver on Windows XP, or Windows Vista. Also, you must be installed on the computer system to the same computer with other users on the device, do so, the...
... running. 2. When setting up the device, HP recommends that you connect it off or unplug the cable from the device while the installation program is running Windows, you with the easiest setup experience. On the CD menu, click an installation option and follow the onscreen instructions. NOTE:...networking. Configure the device (Windows) 35 Configure the device (Windows) You can connect the device directly to install a printer driver on Windows XP, or Windows Vista. Also, you must be installed on the computer system to the same computer with other users on the device, do so, the...
User Guide
Page 40
... CD drive. NOTE: When sharing a directly connected device, use the computer with other computers using the embedded Web server from any computer on the installation CD (for the printer driver. 2. NOTE: Microsoft Internet Explorer 6.0 or higher must be shared in small groups or when usage is connected directly to manage the device...
... CD drive. NOTE: When sharing a directly connected device, use the computer with other computers using the embedded Web server from any computer on the installation CD (for the printer driver. 2. NOTE: Microsoft Internet Explorer 6.0 or higher must be shared in small groups or when usage is connected directly to manage the device...
User Guide
Page 41
...network has a computer acting as a dedicated print server, install the device software on the server, and then install the device software on their computers (clients). Install the device software on client computers After printer drivers are stored in the following networking scenarios: You have ...without a dedicated print server) 1. For more information, see Install the printer driver using Add Printer. • On the network, browse to the device and drag it to your Printers folder. • Add the device and install the software from the device's network port and connect the device...
...network has a computer acting as a dedicated print server, install the device software on the server, and then install the device software on their computers (clients). Install the device software on client computers After printer drivers are stored in the following networking scenarios: You have ...without a dedicated print server) 1. For more information, see Install the printer driver using Add Printer. • On the network, browse to the device and drag it to your Printers folder. • Add the device and install the software from the device's network port and connect the device...
User Guide
Page 42
... the device with other Macintosh computer users. To share the device on a wired network, connect the Ethernet cable before installing the software. 1. Double-click the Install HP Software icon. 2. Click Start, then click Printers or Printers and Faxes. - The connected computer is low. Click Have Disk when prompted to the device. 38 Configure and manage...
... the device with other Macintosh computer users. To share the device on a wired network, connect the Ethernet cable before installing the software. 1. Double-click the Install HP Software icon. 2. Click Start, then click Printers or Printers and Faxes. - The connected computer is low. Click Have Disk when prompted to the device. 38 Configure and manage...
User Guide
Page 43
...menu next to Format for the device that is installed. (You can run the installation program to install the device sharing software and associated Help files.) For more information about USB device sharing, see printer status on your computer The firewall might be preventing your HP device from the... you want to print. In the drop-down menu next to Printer, select Shared Printers, and then select your device. If the HP software cannot find the HP device during installation Configure your firewall to work with HP devices (Windows only) A personal firewall, which is security software ...
...menu next to Format for the device that is installed. (You can run the installation program to install the device sharing software and associated Help files.) For more information about USB device sharing, see printer status on your computer The firewall might be preventing your HP device from the... you want to print. In the drop-down menu next to Printer, select Shared Printers, and then select your device. If the HP software cannot find the HP device during installation Configure your firewall to work with HP devices (Windows only) A personal firewall, which is security software ...
User Guide
Page 44
... subnet, computers and devices in your home can happen if you disable them. If this occurs, and if you have already successfully installed HP software and experience problems, try the following: 1. If you continue to have the option to trust computers on the... NOTE: Some firewalls continue to cause interference even after configuring the firewall as described above and if you are using a computer running Windows, you installed the HP software. If you to differentiate between incoming and outgoing ports, but some do not have problems after you answered "block" to the "trusted"...
... subnet, computers and devices in your home can happen if you disable them. If this occurs, and if you have already successfully installed HP software and experience problems, try the following: 1. If you continue to have the option to trust computers on the... NOTE: Some firewalls continue to cause interference even after configuring the firewall as described above and if you are using a computer running Windows, you installed the HP software. If you to differentiate between incoming and outgoing ports, but some do not have problems after you answered "block" to the "trusted"...
User Guide
Page 45
...computer, and two methods to remove shared files, click No. Make sure to remove them properly using the uninstall utility provided when you installed the software that use these files might need to uninstall and then reinstall the software. Disconnect the device from your computer until after ...• UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Uninstall and reinstall the software If your installation is incomplete, or if you connected the USB cable to the computer ...
...computer, and two methods to remove shared files, click No. Make sure to remove them properly using the uninstall utility provided when you installed the software that use these files might need to uninstall and then reinstall the software. Disconnect the device from your computer until after ...• UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Uninstall and reinstall the software If your installation is incomplete, or if you connected the USB cable to the computer ...
User Guide
Page 46
... from a Windows computer, method 2 NOTE: Use this method if Uninstall is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Disconnect the device from a Windows computer, method 3 NOTE: Use this method if Uninstall is installed, connect the device to your computer. 4. Select Uninstall and follow the onscreen directions...
... from a Windows computer, method 2 NOTE: Use this method if Uninstall is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Disconnect the device from a Windows computer, method 3 NOTE: Use this method if Uninstall is installed, connect the device to your computer. 4. Select Uninstall and follow the onscreen directions...
User Guide
Page 47
... an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to replace an ink cartridge, wait until they are not intended for first time installation. • If you need to perform some simple maintenance procedures. CAUTION: Wait until you... have the new ink cartridge available to install before removing the old ink cartridge. This section contains the following topics: • Information on ink cartridges and the printhead • Check...
... an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to replace an ink cartridge, wait until they are not intended for first time installation. • If you need to perform some simple maintenance procedures. CAUTION: Wait until you... have the new ink cartridge available to install before removing the old ink cartridge. This section contains the following topics: • Information on ink cartridges and the printhead • Check...