Getting Started Guide
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tray and that the power source is not jammed in the name. 20 How do I install the user guide? on , it •...Make sure you have securely connected the power cord and power adapter and that the paper is working order. Tip: If you cannot find the HP software CD or if your computer does not have a CD or DVD drive, you... the user guide?" Follow the onscreen instructions to warm up the printer • Make sure you can download the HP software from outside and inside the printer. English Solve setup problems The following steps: 1. Depending on the option...
tray and that the power source is not jammed in the name. 20 How do I install the user guide? on , it •...Make sure you have securely connected the power cord and power adapter and that the paper is working order. Tip: If you cannot find the HP software CD or if your computer does not have a CD or DVD drive, you... the user guide?" Follow the onscreen instructions to warm up the printer • Make sure you can download the HP software from outside and inside the printer. English Solve setup problems The following steps: 1. Depending on the option...
User Guide
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...fax problems...103 The fax test failed...103 Solve problems using Web Services and HP websites 116 Solve problems using Web Services 116 Solve problems using HP websites 117 Solve memory device problems 117 The printer cannot read the memory device... installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear jams...132 Clear paper jams...132 Avoid paper jams...135 A Technical information Warranty information...136 ...
...fax problems...103 The fax test failed...103 Solve problems using Web Services and HP websites 116 Solve problems using Web Services 116 Solve problems using HP websites 117 Solve memory device problems 117 The printer cannot read the memory device... installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear jams...132 Clear paper jams...132 Avoid paper jams...135 A Technical information Warranty information...136 ...
User Guide
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... water, smears, fingerprints, and humidity. glossy or soft gloss (satin matte). HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you are printing. It is heavyweight for producing professional quality photos. To... the automatic document feeder (ADF). • To prevent jams, poor print quality, and other supplies, go to share. Chapter 1 Recommended papers for photo printing For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you...
... water, smears, fingerprints, and humidity. glossy or soft gloss (satin matte). HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you are printing. It is heavyweight for producing professional quality photos. To... the automatic document feeder (ADF). • To prevent jams, poor print quality, and other supplies, go to share. Chapter 1 Recommended papers for photo printing For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you...
User Guide
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...some residual ink is left in the cartridge after the printer is depleted, the printer will print in grayscale using these tools, see www.hp.com/go/inkusage. Print when one or more ink cartridges are not damaged when left a cartridge out of different ways, including in the ... using the black cartridge. For more information, see Printer management tools and Use the printer control panel. NOTE: If you have had a recent paper jam, and have to replace the cartridges until prompted to have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the ...
...some residual ink is left in the cartridge after the printer is depleted, the printer will print in grayscale using these tools, see www.hp.com/go/inkusage. Print when one or more ink cartridges are not damaged when left a cartridge out of different ways, including in the ... using the black cartridge. For more information, see Printer management tools and Use the printer control panel. NOTE: If you have had a recent paper jam, and have to replace the cartridges until prompted to have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the ...
User Guide
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...• Clear jams HP support If you have a problem, follow these steps 1. Call HP support. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems ...• Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using Web Services and HP websites • Solve memory device problems • Solve wired...
...• Clear jams HP support If you have a problem, follow these steps 1. Call HP support. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems ...• Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using Web Services and HP websites • Solve memory device problems • Solve wired...
User Guide
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...before you can install it as the paper skew and paper pick, see Electrical specifications. • Media is loaded correctly in the input tray and is not jammed in the printer. • All packing tapes and materials are not using the HP software CD included with the printer,...Contact your country/ region to a functioning alternating current (AC) power outlet, and is turned on again. • For a paper jam, see Clear jams. • For paper-feed problems, such as the default in the Printers folder. This website provides information and utilities that can help you correct many ...
...before you can install it as the paper skew and paper pick, see Electrical specifications. • Media is loaded correctly in the input tray and is not jammed in the printer. • All packing tapes and materials are not using the HP software CD included with the printer,...Contact your country/ region to a functioning alternating current (AC) power outlet, and is turned on again. • For a paper jam, see Clear jams. • For paper-feed problems, such as the default in the Printers folder. This website provides information and utilities that can help you correct many ...
User Guide
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... black cartridge is in grayscale. If a color cartridge is depleted, output is depleted, blacks are not as a result of using a non-HP supply are not damaged when left a cartridge out of printed documents. CAUTION: While ink cartridges are not covered under warranty. Printer service or ... receive a low-ink alert, consider having a replacement cartridge available to replace. When you have had a recent paper jam, and have insufficient ink. For information about how to : www.hp.com/go to install new cartridges, see Clean the printhead. If this did not solve the issue, try the...
... black cartridge is in grayscale. If a color cartridge is depleted, output is depleted, blacks are not as a result of using a non-HP supply are not damaged when left a cartridge out of printed documents. CAUTION: While ink cartridges are not covered under warranty. Printer service or ... receive a low-ink alert, consider having a replacement cartridge available to replace. When you have had a recent paper jam, and have insufficient ink. For information about how to : www.hp.com/go to install new cartridges, see Clean the printhead. If this did not solve the issue, try the...
User Guide
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...Check the trays If you are apparent • The printer prints half a page, then ejects the paper • Paper mismatch No copy came out • Copies are blank • Documents are missing or faded •...Copy, touch Lighter Darker, and then use the arrows to finish. ◦ The printer might be jammed. Check for example, the media is too moist or too rough). For more information, see Load...96 Solve a problem Chapter 8 Solve copy problems If the following topics do not help, see HP support for information about the status of the printer ◦ The printer might be set too ...
...Check the trays If you are apparent • The printer prints half a page, then ejects the paper • Paper mismatch No copy came out • Copies are blank • Documents are missing or faded •...Copy, touch Lighter Darker, and then use the arrows to finish. ◦ The printer might be jammed. Check for example, the media is too moist or too rough). For more information, see Load...96 Solve a problem Chapter 8 Solve copy problems If the following topics do not help, see HP support for information about the status of the printer ◦ The printer might be set too ...
User Guide
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... the printhead. This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can occur either inside the printer or in enterprise networks. Clear jams Occasionally, media becomes jammed during a job. For more information about WS Discovery and WSD Print..., visit www.microsoft.com. Touch Reports, and then touch Network Configuration Page. Use these steps to the printhead, clear paper jams as soon as printers, web servers, fax machines, video cameras, files systems, backup devices (tape drives), databases, directories,...
... the printhead. This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can occur either inside the printer or in enterprise networks. Clear jams Occasionally, media becomes jammed during a job. For more information about WS Discovery and WSD Print..., visit www.microsoft.com. Touch Reports, and then touch Network Configuration Page. Use these steps to the printhead, clear paper jams as soon as printers, web servers, fax machines, video cameras, files systems, backup devices (tape drives), databases, directories,...
User Guide
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... front of the duplexer, and then remove the duplexer. 1 1 2 b. b. Clear jams 133 Always access and clear paper jams through the front of the printer can damage the print mechanism. Push the buttons on top of paper from the output tray. Locate any paper scraps or wrinkled media, and pull the media towards you are... hands, and then pull it snaps into the printer until it towards you do not remove all media from the printer, more paper jams are removing it . If there is jammed inside the printer 1. Remove all the pieces of the duplexer and lower the cover. To clear...
... front of the duplexer, and then remove the duplexer. 1 1 2 b. b. Clear jams 133 Always access and clear paper jams through the front of the printer can damage the print mechanism. Push the buttons on top of paper from the output tray. Locate any paper scraps or wrinkled media, and pull the media towards you are... hands, and then pull it snaps into the printer until it towards you do not remove all media from the printer, more paper jams are removing it . If there is jammed inside the printer 1. Remove all the pieces of the duplexer and lower the cover. To clear...
User Guide
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...carriage is turned on the right side of the automatic document feeder. 2. Lift the tab located on the right side of the carriage, free any paper scraps or wrinkled media, and pull the media towards you through the front of the ADF. 134 Solve a problem Move the carriage to the left..., locate any jam. 4. After clearing the jam, close all covers, turn off ) and resend the print job. When you open the ink cartridge access door, the carriage should return to...
...carriage is turned on the right side of the automatic document feeder. 2. Lift the tab located on the right side of the carriage, free any paper scraps or wrinkled media, and pull the media towards you through the front of the ADF. 134 Solve a problem Move the carriage to the left..., locate any jam. 4. After clearing the jam, close all covers, turn off ) and resend the print job. When you open the ink cartridge access door, the carriage should return to...
User Guide
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... images on the maximum number of paper in the input tray must be the same size and type. • Adjust the paper-width guides in the input tray; Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. •...; Make sure that you are likely to fit snugly against all unused paper flat in the input tray....
... images on the maximum number of paper in the input tray must be the same size and type. • Adjust the paper-width guides in the input tray; Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. •...; Make sure that you are likely to fit snugly against all unused paper flat in the input tray....
User Guide
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...mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) Guidelines for printing on both sides of envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/m2). For more information, see Media specifications. ...• Specify two-sided printing options in your application or in portrait orientation. 3 3 4 4 1 2 1 2 Media U.S. Jams might occur with these margin settings...
...mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) Guidelines for printing on both sides of envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/m2). For more information, see Media specifications. ...• Specify two-sided printing options in your application or in portrait orientation. 3 3 4 4 1 2 1 2 Media U.S. Jams might occur with these margin settings...
User Guide
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... the following events has occurred: • The printer has been turned off. • The cable connecting the printer, such as a paper jam), the printer saves incoming faxes to avoid possible printing delays. For more information, see Solve fax problems. Unable to communicate with printer The... until the problem is resolved. Ink level warnings and indicators provide estimates for printing. For information about ordering ink cartridges, see HP inkjet supplies recycling program. For more information, see Solve wireless problems. Low on ink The ink cartridge identified in the cartridge...
... the following events has occurred: • The printer has been turned off. • The cable connecting the printer, such as a paper jam), the printer saves incoming faxes to avoid possible printing delays. For more information, see Solve fax problems. Unable to communicate with printer The... until the problem is resolved. Ink level warnings and indicators provide estimates for printing. For information about ordering ink cartridges, see HP inkjet supplies recycling program. For more information, see Solve wireless problems. Low on ink The ink cartridge identified in the cartridge...
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... Solution 2: Install the ink cartridges correctly Make sure all of the printer that the printer is still under warranty, contact HP support for jams. For more information, see Media specifications. • Make sure that holds the ink cartridges). Remove the ink cartridge by... you replace the cartridge, contact HP support. For more information, see Load media. If the problem persists after you have loaded paper that the trays are loaded correctly and are properly installed: 1. For more information, see Clear jams. Paper Jam Paper has become jammed in the printer driver, and ...
... Solution 2: Install the ink cartridges correctly Make sure all of the printer that the printer is still under warranty, contact HP support for jams. For more information, see Media specifications. • Make sure that holds the ink cartridges). Remove the ink cartridge by... you replace the cartridge, contact HP support. For more information, see Load media. If the problem persists after you have loaded paper that the trays are loaded correctly and are properly installed: 1. For more information, see Clear jams. Paper Jam Paper has become jammed in the printer driver, and ...
User Guide
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... is empty. To change the printer's status, complete the following steps: 1. If the printers listed in the dialog box are added to avoid jams, see Load media. Click Start, and then click Printers or Printers and Faxes or Devices and Printers. - If the printer is paused, right..., click the View menu, and then click Details. 3. For more information, see Clear jams. The printer is out of paper The default tray is currently offline. For more information about solving printing problems, see HP support. Click Start, and then click Printers or Printers and Faxes or Devices and Printers....
... is empty. To change the printer's status, complete the following steps: 1. If the printers listed in the dialog box are added to avoid jams, see Load media. Click Start, and then click Printers or Printers and Faxes or Devices and Printers. - If the printer is paused, right..., click the View menu, and then click Details. 3. For more information, see Clear jams. The printer is out of paper The default tray is currently offline. For more information about solving printing problems, see HP support. Click Start, and then click Printers or Printers and Faxes or Devices and Printers....
User Guide
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...with (parallel phone systems) 184 modem and voice mail, shared with (parallel phone systems) 193 modem, shared with parallel phone systems 176 duplexer clear jams 132 media types and weights supported 144 duty cycle 140 E ECM. See embedded web server F faded copies 97 faded stripes on copies 98 look... dots, troubleshoot scan 103 double-sided printing 36 driver warranty 137 DSL, fax setup with (parallel phone systems) 181 monitor dialing 48, 50 paper size 54 parallel phone systems 172 PBX system, set up (parallel phone systems) 177 phone cord connection test, failed 105 phone cord too short...
...with (parallel phone systems) 184 modem and voice mail, shared with (parallel phone systems) 193 modem, shared with parallel phone systems 176 duplexer clear jams 132 media types and weights supported 144 duty cycle 140 E ECM. See embedded web server F faded copies 97 faded stripes on copies 98 look... dots, troubleshoot scan 103 double-sided printing 36 driver warranty 137 DSL, fax setup with (parallel phone systems) 181 monitor dialing 48, 50 paper size 54 parallel phone systems 172 PBX system, set up (parallel phone systems) 177 phone cord connection test, failed 105 phone cord too short...
User Guide
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...access door, locating 12 input tray capacity 144 media sizes supported 142 media types and weights supported 144 installation hardware installation suggestions 127 HP software installation suggestions 128 troubleshooting issues 127 Internet Protocol fax, using 64 IP address checking for printer 127 IP settings 202 ISDN line..., set up with fax parallel phone systems 177 J jams clear 132 media to avoid 18 paper 132, 135 junk fax mode 54 L language, printer 139, 140 light images, troubleshoot copies 98 scans 102 lights, control ...
...access door, locating 12 input tray capacity 144 media sizes supported 142 media types and weights supported 144 installation hardware installation suggestions 127 HP software installation suggestions 128 troubleshooting issues 127 Internet Protocol fax, using 64 IP address checking for printer 127 IP settings 202 ISDN line..., set up with fax parallel phone systems 177 J jams clear 132 media to avoid 18 paper 132, 135 junk fax mode 54 L language, printer 139, 140 light images, troubleshoot copies 98 scans 102 lights, control ...
User Guide
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... supported 140 originals scan 38 output tray locating 11 media supported 144 P pages per month (duty cycle) 140 paper jams 132, 135 size, set for fax 54 paper-feed problems, troubleshoot 94 parallel phone systems answering machine setup 188 countries/regions with 172 distinctive ringing setup 178 DSL... Q quality, troubleshoot copy 97 scan 101 R radio interference reducing 201 regulatory information 155 radio, turn off 201 rear access panel clear jams 132 illustration 12 receive faxes auto answer mode 60 automatically 51 blocking numbers 54 forwarding 53 manually 51 polling 53 rings to answer 60...
... supported 140 originals scan 38 output tray locating 11 media supported 144 P pages per month (duty cycle) 140 paper jams 132, 135 size, set for fax 54 paper-feed problems, troubleshoot 94 parallel phone systems answering machine setup 188 countries/regions with 172 distinctive ringing setup 178 DSL... Q quality, troubleshoot copy 97 scan 101 R radio interference reducing 201 regulatory information 155 radio, turn off 201 rear access panel clear jams 132 illustration 12 receive faxes auto answer mode 60 automatically 51 blocking numbers 54 forwarding 53 manually 51 polling 53 rings to answer 60...
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... connection test failed 105 fax phone cord type test failed 106 fax tests 103 fax wall jack test, failed 105 firewalls 84 jams, paper 135 media not picked up from tray 94 memory devices 117 missing or incorrect information 86 multiple pages are picked 95 network configuration...send faxes 110, 112, 114 skewed copies 98 skewed pages 95 tips 82 troubleshooting general network troubleshooting 118 hardware installation suggestions 127 HP software installation suggestions 128 installation issues 127 solve network problems 128 wired network 118 wireless problems 119 TWAIN unable to activate source 101...
... connection test failed 105 fax phone cord type test failed 106 fax tests 103 fax wall jack test, failed 105 firewalls 84 jams, paper 135 media not picked up from tray 94 memory devices 117 missing or incorrect information 86 multiple pages are picked 95 network configuration...send faxes 110, 112, 114 skewed copies 98 skewed pages 95 tips 82 troubleshooting general network troubleshooting 118 hardware installation suggestions 127 HP software installation suggestions 128 installation issues 127 solve network problems 128 wired network 118 wireless problems 119 TWAIN unable to activate source 101...