Reference Guide
Page 9
... drive 62 To replace the hard drive holder 63 To prepare a new hard drive 64 Troubleshooting and Maintenance 65 Troubleshooting Your Notebook 66 Audio problems 66 CD-ROM and DVD problems 67 Display problems 68 Hard drive problems 69 Heat problems 70 Infrared problems ... parallel, and USB problems 80 Startup problems 81 Wireless problems 82 Configuring Your Notebook 84 To run the BIOS Setup utility 84 To change video memory settings using BIOS Setup utility 87 Reinstalling and Updating Software 88 To replace a damaged QuickRestore System Recovery CD 88 Reference Information 89...
... drive 62 To replace the hard drive holder 63 To prepare a new hard drive 64 Troubleshooting and Maintenance 65 Troubleshooting Your Notebook 66 Audio problems 66 CD-ROM and DVD problems 67 Display problems 68 Hard drive problems 69 Heat problems 70 Infrared problems ... parallel, and USB problems 80 Startup problems 81 Wireless problems 82 Configuring Your Notebook 84 To run the BIOS Setup utility 84 To change video memory settings using BIOS Setup utility 87 Reinstalling and Updating Software 88 To replace a damaged QuickRestore System Recovery CD 88 Reference Information 89...
Maintenance and Service Guide
Page 86
..., you must reprogram the BIOS IC, preferably with the latest BIOS-(see page 2-60.) 1. Remove the following components from the boot menu. 6. Follow the reassembly notes in an AC adapter. 2. Afterwards, you must use the Service Utility floppy disk to update the display data stored on page 2-50. Let the notebook reboot, and then...
..., you must reprogram the BIOS IC, preferably with the latest BIOS-(see page 2-60.) 1. Remove the following components from the boot menu. 6. Follow the reassembly notes in an AC adapter. 2. Afterwards, you must use the Service Utility floppy disk to update the display data stored on page 2-50. Let the notebook reboot, and then...
Maintenance and Service Guide
Page 89
... floppy disk. If it . 3. Update the notebook's BIOS as follows: 1. Undock the notebook if it is docked, and remove any PCMCIA cards from it is defective, you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all 3 methods...
... floppy disk. If it . 3. Update the notebook's BIOS as follows: 1. Undock the notebook if it is docked, and remove any PCMCIA cards from it is defective, you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all 3 methods...
Maintenance and Service Guide
Page 112
... selected tests and add the results to run the program, you want to select the language for detected hardware. 9. Updating e-Diagtools You can be in a predictable state during the tests. When the Configuration Description appears, check the list of...Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of e-Diagtools. 1. When the HP...
... selected tests and add the results to run the program, you want to select the language for detected hardware. 9. Updating e-Diagtools You can be in a predictable state during the tests. When the Configuration Description appears, check the list of...Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of e-Diagtools. 1. When the HP...
Maintenance and Service Guide
Page 120
...error 02B2 Incorrect Drive A type-run SETUP Description Fixed (hard) disk is not working or not configured properly at offset nnnn Update to the latest BIOS version CMOS clock battery indicator shows that the CMOS battery is dead Connect the AC adapter for at least 24 hours, and then... legal date Previous POST did not complete successfully POST loads default values and offers to run BIOS Setup to be out of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. Table 3-5 POST Messages Message 0200 ...
...error 02B2 Incorrect Drive A type-run SETUP Description Fixed (hard) disk is not working or not configured properly at offset nnnn Update to the latest BIOS version CMOS clock battery indicator shows that the CMOS battery is dead Connect the AC adapter for at least 24 hours, and then... legal date Previous POST did not complete successfully POST loads default values and offers to run BIOS Setup to be out of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. Table 3-5 POST Messages Message 0200 ...
Maintenance and Service Guide
Page 127
...Restores default settings, and remains in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to change the order Built-in LAN provides diskless boot from ... administrator password for changes Enter Enter Disabled Description Shows the order of boot devices Move the entries to download and install these BIOS updates as needed (page 2-61). CD/DVD 4. Removable Device 3. System Devices Menu Video Display Device External Pointing Devices Legacy USB...
...Restores default settings, and remains in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to change the order Built-in LAN provides diskless boot from ... administrator password for changes Enter Enter Disabled Description Shows the order of boot devices Move the entries to download and install these BIOS updates as needed (page 2-61). CD/DVD 4. Removable Device 3. System Devices Menu Video Display Device External Pointing Devices Legacy USB...
Service Manual
Page 128
... on the motherboard for the new display. 1. Select the option to update the display/LCD identification stored on the heat sink (see page 2-60...must use the Service Utilities floppy disk to reprogram the EEPROM on the notebook. 5. When you must reprogram the BIOS IC, preferably with the latest BIOS-see page 2-47). The motherboard has EMI springs attached to it that..., make sure the round coaxial cables from the floppy drive. 6. Download the notebook Series service package from the Partnership Web site (see the HP logo, press ESC to display the boot menu, then boot from the antenna ...
... on the motherboard for the new display. 1. Select the option to update the display/LCD identification stored on the heat sink (see page 2-60...must use the Service Utilities floppy disk to reprogram the EEPROM on the notebook. 5. When you must reprogram the BIOS IC, preferably with the latest BIOS-see page 2-47). The motherboard has EMI springs attached to it that..., make sure the round coaxial cables from the floppy drive. 6. Download the notebook Series service package from the Partnership Web site (see the HP logo, press ESC to display the boot menu, then boot from the antenna ...
Service Manual
Page 132
... the motherboard. The first time you make an Internet connection from the HP Business Support Web site (www.hp.com/go/bizsupport). Service Manual Removal and Replacement 2-61 Update the notebook's BIOS as follows: 1. Follow the instructions that are running. 2. BIOS updates are provided with the updates. Click Update, select Download New and click OK. If it . 3. Connect the AC...
... the motherboard. The first time you make an Internet connection from the HP Business Support Web site (www.hp.com/go/bizsupport). Service Manual Removal and Replacement 2-61 Update the notebook's BIOS as follows: 1. Follow the instructions that are running. 2. BIOS updates are provided with the updates. Click Update, select Download New and click OK. If it . 3. Connect the AC...
Service Manual
Page 153
... test is complete. 6. Tests are intended to preserve the state of the notebook. When the HP logo appears, press F10 to start the basic hardware test. Use the arrow...to run after the system reboots, so that the notebook will be loaded. The first time you can use for detected hardware. 9. Updating e-Diagtools You can be in a predictable state during...; Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page ...
... test is complete. 6. Tests are intended to preserve the state of the notebook. When the HP logo appears, press F10 to start the basic hardware test. Use the arrow...to run after the system reboots, so that the notebook will be loaded. The first time you can use for detected hardware. 9. Updating e-Diagtools You can be in a predictable state during...; Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page ...
Service Manual
Page 154
... update the version of e-Diagtools on page 1-65 This combined information should not necessarily interpret the failure of initialization routines and diagnostic tests called POST (Power-On Self-Test). Power-On Self-Test Note If Quiet Boot is enabled in the notebook-some...Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for information only. POST indicates progress by your notebook's hard disk. Boot from the Recovery CD or DVD. if an error occurs, the BIOS displays a message and/or issues a beep code. In e-Diagtools for...
... update the version of e-Diagtools on page 1-65 This combined information should not necessarily interpret the failure of initialization routines and diagnostic tests called POST (Power-On Self-Test). Power-On Self-Test Note If Quiet Boot is enabled in the notebook-some...Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for information only. POST indicates progress by your notebook's hard disk. Boot from the Recovery CD or DVD. if an error occurs, the BIOS displays a message and/or issues a beep code. In e-Diagtools for...
Service Manual
Page 158
Table 3-5. Might require replacing the motherboard (contains the keyboard controller). 0213 Keyboard locked - Update to reset the legal date. 0280 Previous boot incomplete - Replace and run SETUP CMOS clock battery indicator shows that the CMOS battery is ...Processor error. 02F4: EISA CMOS Not Writeable ServerBIOS2 test error: Cannot write to be out of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. Default configuration used System CMOS has been corrupted or modified incorrectly, perhaps by ...
Table 3-5. Might require replacing the motherboard (contains the keyboard controller). 0213 Keyboard locked - Update to reset the legal date. 0280 Previous boot incomplete - Replace and run SETUP CMOS clock battery indicator shows that the CMOS battery is ...Processor error. 02F4: EISA CMOS Not Writeable ServerBIOS2 test error: Cannot write to be out of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. Default configuration used System CMOS has been corrupted or modified incorrectly, perhaps by ...
Service Manual
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...change the order. Does not affect password, date, or time changes. Restores default settings, and remains in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. Does not affect password, date, or time changes. The password can ...Disk 2. Built-in Setup. Use e-DiagTools for Windows to set . Press ENTER to download and install these BIOS updates as needed (page 2-61). 3-28 Troubleshooting and Diagnostics Service Manual Built-in display automatically switches to an ... diskless boot from time to time provide updates to the notebook's BIOS.
...change the order. Does not affect password, date, or time changes. Restores default settings, and remains in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. Does not affect password, date, or time changes. The password can ...Disk 2. Built-in Setup. Use e-DiagTools for Windows to set . Press ENTER to download and install these BIOS updates as needed (page 2-61). 3-28 Troubleshooting and Diagnostics Service Manual Built-in display automatically switches to an ... diskless boot from time to time provide updates to the notebook's BIOS.
Hard Drive White Paper
Page 3
... power supply running on DC power. HP Notebook LidSwitch Policy The opportunity for operational shock is at its ability to detect a fault and fail the hard drive. This enhancement allows the notebook to download the latest BIOS update. HP recommends use an external keyboard and monitor..., activating Standby upon lid closure in conjunction with his or her notebook. The following URL: http://welcome.hp.com/country/us /en/support.html ...
... power supply running on DC power. HP Notebook LidSwitch Policy The opportunity for operational shock is at its ability to detect a fault and fail the hard drive. This enhancement allows the notebook to download the latest BIOS update. HP recommends use an external keyboard and monitor..., activating Standby upon lid closure in conjunction with his or her notebook. The following URL: http://welcome.hp.com/country/us /en/support.html ...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 3
...can be downloaded from the HP website www.hp.com. Check the current ROM BIOS using the current operating system (OS). - Note Refer to the online download and installation instructions to update. Preparing for users who upgrade the preinstalled image of HP Drivers and Enhancements" o ... by annual subscription or as a download from the Microsoft website, or on CD from Microsoft. • The latest HP Support Software CD containing updated drivers and deliverables described in an unsuccessful or unstable installation. See Appendix A for each PC • Microsoft Windows XP...
...can be downloaded from the HP website www.hp.com. Check the current ROM BIOS using the current operating system (OS). - Note Refer to the online download and installation instructions to update. Preparing for users who upgrade the preinstalled image of HP Drivers and Enhancements" o ... by annual subscription or as a download from the Microsoft website, or on CD from Microsoft. • The latest HP Support Software CD containing updated drivers and deliverables described in an unsuccessful or unstable installation. See Appendix A for each PC • Microsoft Windows XP...