User Guide
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... supplies, accessories, and parts ...42 Ordering ...42 Supplies and accessories ...42 Maintenance/long-life consumables ...43 Configure the HP toner-cartridge-protection supply settings 44 Introduction ...44 Enable or disable the Cartridge Policy feature 44 Use the printer control panel to...) to enable the Cartridge Protection feature ..... 48 Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 49 Troubleshoot Cartridge Protection control panel error messages 50 Replace the toner cartridge ...51 Replace the staple cartridge ...55 4 Print ...57 Print tasks (...
... supplies, accessories, and parts ...42 Ordering ...42 Supplies and accessories ...42 Maintenance/long-life consumables ...43 Configure the HP toner-cartridge-protection supply settings 44 Introduction ...44 Enable or disable the Cartridge Policy feature 44 Use the printer control panel to...) to enable the Cartridge Protection feature ..... 48 Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 49 Troubleshoot Cartridge Protection control panel error messages 50 Replace the toner cartridge ...51 Replace the staple cartridge ...55 4 Print ...57 Print tasks (...
User Guide
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.../support/ljM609. 3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Configure the HP toner-cartridge-protection supply settings ● Replace the toner cartridge ● Replace the staple cartridge For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware ...
.../support/ljM609. 3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Configure the HP toner-cartridge-protection supply settings ● Replace the toner cartridge ● Replace the staple cartridge For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware ...
User Guide
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... High Yield Black Extra high-capacity replacement toner cartridge 37Y Original LaserJet Toner Cartridge HP 37X High Yield Black High-capacity replacement toner cartridge 37X Original LaserJet Toner Cartridge HP 37A Black Original Standard-capacity replacement toner cartridge 37A LaserJet Toner Cartridge HP Staple Cartridge Refill Replacement staple cartridge Not applicable Accessories 1 GB Memory DIMM Kit Memory upgrade kit Not applicable HP LaserJet 550-sheet Paper Optional input...
... High Yield Black Extra high-capacity replacement toner cartridge 37Y Original LaserJet Toner Cartridge HP 37X High Yield Black High-capacity replacement toner cartridge 37X Original LaserJet Toner Cartridge HP 37A Black Original Standard-capacity replacement toner cartridge 37A LaserJet Toner Cartridge HP Staple Cartridge Refill Replacement staple cartridge Not applicable Accessories 1 GB Memory DIMM Kit Memory upgrade kit Not applicable HP LaserJet 550-sheet Paper Optional input...
User Guide
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...30 Unauthorized Cartridge Description Recommended action The administrator has configured this feature might require entering an administrator password. Replace the cartridge with a genuine HP toner cartridge. Use the printer control panel to disable the Cartridge Protection feature 1. Use the printer control panel... Home screen on the printer control panel, open the Settings menu. 2. The cartridge must be replaced to enable the feature. ENWW Configure the HP toner-cartridge-protection supply settings 47 Turning the feature off does not turn off protection for the printer,...
...30 Unauthorized Cartridge Description Recommended action The administrator has configured this feature might require entering an administrator password. Replace the cartridge with a genuine HP toner cartridge. Use the printer control panel to disable the Cartridge Protection feature 1. Use the printer control panel... Home screen on the printer control panel, open the Settings menu. 2. The cartridge must be replaced to enable the feature. ENWW Configure the HP toner-cartridge-protection supply settings 47 Turning the feature off does not turn off protection for the printer,...
User Guide
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Troubleshoot Cartridge Protection control panel error messages Error message 10.0X.57 Protected Cartridge Description Recommended action The cartridge can only be replaced to work in the printer Replace the cartridge with a new toner or fleet of printers. The cartridge must be used in only one printer or fleet of printers that initially protected it cartridge. using HP Cartridge Protection. The Cartridge Protection feature allows an administrator to restrict cartridges to continue printing. 50 Chapter 3 Supplies, accessories, and parts ENWW
Troubleshoot Cartridge Protection control panel error messages Error message 10.0X.57 Protected Cartridge Description Recommended action The cartridge can only be replaced to work in the printer Replace the cartridge with a new toner or fleet of printers. The cartridge must be used in only one printer or fleet of printers that initially protected it cartridge. using HP Cartridge Protection. The Cartridge Protection feature allows an administrator to restrict cartridges to continue printing. 50 Chapter 3 Supplies, accessories, and parts ENWW
User Guide
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... and close the cover. Fingerprints can vary. Table 3-1 Toner cartridge information Item Description Cartridge number HP 37Y Extra High Yield Black Original LaserJet Extra high-capacity replacement toner cartridge 37Y Toner Cartridge HP 37X High Yield Black Original LaserJet Toner High-capacity replacement toner cartridge 37X Cartridge HP 37A Black Original LaserJet Toner Cartridge Standard-capacity replacement toner cartridge 37A Part number CF237Y CF237X CF237A Do...
... and close the cover. Fingerprints can vary. Table 3-1 Toner cartridge information Item Description Cartridge number HP 37Y Extra High Yield Black Original LaserJet Extra high-capacity replacement toner cartridge 37Y Toner Cartridge HP 37X High Yield Black Original LaserJet Toner High-capacity replacement toner cartridge 37X Cartridge HP 37A Black Original LaserJet Toner Cartridge Standard-capacity replacement toner cartridge 37A Part number CF237Y CF237X CF237A Do...
User Guide
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Remove the shipping cover. 7. 4. ENWW Replace the toner cartridge 53 Place the toner cartridge in the cartridge drawer. Hold both ends of the toner cartridge and rock it 5-6 times. 6. Remove the new toner cartridge from its protective bag. 5.
Remove the shipping cover. 7. 4. ENWW Replace the toner cartridge 53 Place the toner cartridge in the cartridge drawer. Hold both ends of the toner cartridge and rock it 5-6 times. 6. Remove the new toner cartridge from its protective bag. 5.
User Guide
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...Date/Time Settings Set the date and time or synchronize with HP Embedded Web Server (EWS) 81 Quota and Statistics Services Provides connection information about the printer. Print tab Table 5-3 HP Embedded Web Server Print tab Menu Description Print from USB drive ...and user data. Reset Factory Settings Restore printer settings to the printer. Table 5-2 HP Embedded Web Server General tab (continued) Menu Description Ordering Information Enter information about ordering replacement toner cartridges. Device Information Name the printer and assign an asset number to wake from...
...Date/Time Settings Set the date and time or synchronize with HP Embedded Web Server (EWS) 81 Quota and Statistics Services Provides connection information about the printer. Print tab Table 5-3 HP Embedded Web Server Print tab Menu Description Print from USB drive ...and user data. Reset Factory Settings Restore printer settings to the printer. Table 5-2 HP Embedded Web Server General tab (continued) Menu Description Ordering Information Enter information about ordering replacement toner cartridges. Device Information Name the printer and assign an asset number to wake from...
User Guide
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...disable the feature. From the software program, select the Print option. 2. Select On or Off to degrade and is no longer acceptable, consider replacing the toner cartridge. From the Home screen on the printer control panel, open the Settings menu. 2. Configure EconoMode from the printer control panel 1. Click ... can use less toner. Click the EconoMode check box to use of power The sleep settings affect how much power the printer uses, the wake/sleep time, how quickly the printer enters sleep mode, and how quickly the printer wakes up from sleep mode. HP does not recommend...
...disable the feature. From the software program, select the Print option. 2. Select On or Off to degrade and is no longer acceptable, consider replacing the toner cartridge. From the Home screen on the printer control panel, open the Settings menu. 2. Configure EconoMode from the printer control panel 1. Click ... can use less toner. Click the EconoMode check box to use of power The sleep settings affect how much power the printer uses, the wake/sleep time, how quickly the printer enters sleep mode, and how quickly the printer wakes up from sleep mode. HP does not recommend...
User Guide
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... the Very Low threshold. ● Select the Prompt to continue option to set the printer to be replaced now. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on that the cartridge is very low. Open the following options: ● Select...paper Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover. Change ...
... the Very Low threshold. ● Select the Prompt to continue option to set the printer to be replaced now. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on that the cartridge is very low. Open the following options: ● Select...paper Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover. Change ...
User Guide
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... quality problems can cause printquality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks. After an HP supply has reached the very low threshold, HP's premium protection warranty on identifying HP cartridges go to print the page. 2. b. Consider having a replacement available to be replaced now unless the print quality is no longer...
... quality problems can cause printquality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks. After an HP supply has reached the very low threshold, HP's premium protection warranty on identifying HP cartridges go to print the page. 2. b. Consider having a replacement available to be replaced now unless the print quality is no longer...
User Guide
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...control panel. A Cleaning... message displays on the imaging drum, replace the toner cartridge. 5. If you see if the problem has resolved. Reinstall the toner cartridge, and print a few minutes to complete. Visually inspect the toner cartridge Follow these steps to print the page. The cleaning process... takes a few pages to temperatures or humidity outside of the green imaging drum. Remove the toner cartridges from using paper that does not meet HP specifications. ● Always use in a confined space, such as a cabinet. Check the memory chip for ...
...control panel. A Cleaning... message displays on the imaging drum, replace the toner cartridge. 5. If you see if the problem has resolved. Reinstall the toner cartridge, and print a few minutes to complete. Visually inspect the toner cartridge Follow these steps to print the page. The cleaning process... takes a few pages to temperatures or humidity outside of the green imaging drum. Remove the toner cartridges from using paper that does not meet HP specifications. ● Always use in a confined space, such as a cabinet. Check the memory chip for ...
User Guide
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.... Adjust print density Complete the following steps to print the job. HP UPD PCL 5 HP UPD PCL 6 ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet printers ● The best choice for printing from third-party or ...Windows Graphic Device Interface (GDI) for best speed in the toner cartridge. If you can enable the feature by using the HP Embedded Web Server. If the entire page is no longer acceptable, consider replacing the toner cartridge. ENWW Improve print quality 135 If print quality begins to...
.... Adjust print density Complete the following steps to print the job. HP UPD PCL 5 HP UPD PCL 6 ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet printers ● The best choice for printing from third-party or ...Windows Graphic Device Interface (GDI) for best speed in the toner cartridge. If you can enable the feature by using the HP Embedded Web Server. If the entire page is no longer acceptable, consider replacing the toner cartridge. ENWW Improve print quality 135 If print quality begins to...
User Guide
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...the driver and tray print mode settings match the media that the printer is loaded in a Very Low state (it has passed the rated life), replace the cartridge. 3. NOTE: The term "fusing" refers to paper. Print quality defects can be intermittent in nature or can often be resolved using ...the same steps. Check the condition of the printing process where toner is in the tray. See the printer support page at support.hp.com for a list of media or a different tray. Try using a different print mode. 4. Make sure that is ...
...the driver and tray print mode settings match the media that the printer is loaded in a Very Low state (it has passed the rated life), replace the cartridge. 3. NOTE: The term "fusing" refers to paper. Print quality defects can be intermittent in nature or can often be resolved using ...the same steps. Check the condition of the printing process where toner is in the tray. See the printer support page at support.hp.com for a list of media or a different tray. Try using a different print mode. 4. Make sure that is ...
User Guide
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... 2. Possible solutions 1. Reprint the document. 4. Use a different paper type. 3. Replace the cartridge. 7. Make sure that the printer is light or faded. If the problem persists, go to redistribute the toner. 3. Mono models only: From the Home screen on the entire page is in ...range. 6. ENWW Image defects table 139 Possible solutions 1. Make sure that the paper in the print driver. 4. Replace the cartridge. 7. If the problem persists, go to support.hp.com. Print a Supply status page and check for life and usage of the cartridge. 6. Reprint the document. ...
... 2. Possible solutions 1. Reprint the document. 4. Use a different paper type. 3. Replace the cartridge. 7. Make sure that the printer is light or faded. If the problem persists, go to redistribute the toner. 3. Mono models only: From the Home screen on the entire page is in ...range. 6. ENWW Image defects table 139 Possible solutions 1. Make sure that the paper in the print driver. 4. Replace the cartridge. 7. If the problem persists, go to support.hp.com. Print a Supply status page and check for life and usage of the cartridge. 6. Reprint the document. ...
User Guide
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...sharp or soft in sections with no printed content. If the problem persists, go to redistribute the toner. 3. Remove the cartridge, and then shake it to support.hp.com. Remove the cartridge, and then shake it to the Adjust Paper Types menu, and then ...printed content. If the problem persists, go to redistribute the toner. 3. Enterprise models only: From the Home screen on the page, in areas of fill or in nature. Reprint the document. 2. Try printing from another tray. 3. Replace the cartridge. 4. Table 6-6 Banding defects Description Sample Repetitive...
...sharp or soft in sections with no printed content. If the problem persists, go to redistribute the toner. 3. Remove the cartridge, and then shake it to support.hp.com. Remove the cartridge, and then shake it to the Adjust Paper Types menu, and then ...printed content. If the problem persists, go to redistribute the toner. 3. Enterprise models only: From the Home screen on the page, in areas of fill or in nature. Reprint the document. 2. Try printing from another tray. 3. Replace the cartridge. 4. Table 6-6 Banding defects Description Sample Repetitive...
User Guide
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...protect cartridges 47 R rear door clearing jams 121 replacing staple cartridges 55 toner cartridge 51 resolution copy and scan 10 restore factory settings 100 right door locating 2 RJ-45 port locating 4 S scanning resolution 10 secuity settings HP Embedded Web Server 83 security encrypted hard disk ... with Windows 66 subnet mask 88 supplies low threshold settings 102 ordering 42 replacing staple cartridges 55 replacing toner cartridge 51 using when low 102 supplies status 132 support online 98 system requirements HP Embedded Web Server 78 minimum 13 T TCP/IP manually configuring IPv4 parameters ...
...protect cartridges 47 R rear door clearing jams 121 replacing staple cartridges 55 toner cartridge 51 resolution copy and scan 10 restore factory settings 100 right door locating 2 RJ-45 port locating 4 S scanning resolution 10 secuity settings HP Embedded Web Server 83 security encrypted hard disk ... with Windows 66 subnet mask 88 supplies low threshold settings 102 ordering 42 replacing staple cartridges 55 replacing toner cartridge 51 using when low 102 supplies status 132 support online 98 system requirements HP Embedded Web Server 78 minimum 13 T TCP/IP manually configuring IPv4 parameters ...
User Guide
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... components 51 low threshold settings 102 replacing 51 using when low 102 toner cartridges order numbers 51 toner-cartridge status 132 touchscreen locating features 7 transparencies printing (Windows) 61 Tray 1 jams 112 loading envelopes 35 paper orientation 22 Tray 2 jams 115... capacity 10 included 10 locating 2 troubleshooting jams 110 network problems 144 paper feed problems 103 wired network 144 wireless network 146 troubleshooting tools HP Embedded Web Server 82 two-sided printing settings (Windows) 60 U USB port enabling 74 locating 4 USB storage accessories printing from 74 W ...
... components 51 low threshold settings 102 replacing 51 using when low 102 toner cartridges order numbers 51 toner-cartridge status 132 touchscreen locating features 7 transparencies printing (Windows) 61 Tray 1 jams 112 loading envelopes 35 paper orientation 22 Tray 2 jams 115... capacity 10 included 10 locating 2 troubleshooting jams 110 network problems 144 paper feed problems 103 wired network 144 wireless network 146 troubleshooting tools HP Embedded Web Server 82 two-sided printing settings (Windows) 60 U USB port enabling 74 locating 4 USB storage accessories printing from 74 W ...
Warranty and Legal Guide
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... contact HP customer support. At HP's option, HP will either replace products that (a) have been refilled, refurbished, remanufactured or tampered with a written description of the published environmental specifications for the printer product or (c) exhibit wear from defects in materials and workmanship. ENWW HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 13 HP's Premium Protection Warranty: LaserJet toner cartridge...
... contact HP customer support. At HP's option, HP will either replace products that (a) have been refilled, refurbished, remanufactured or tampered with a written description of the published environmental specifications for the printer product or (c) exhibit wear from defects in materials and workmanship. ENWW HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 13 HP's Premium Protection Warranty: LaserJet toner cartridge...
Warranty and Legal Guide
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...recognized method* and when these emissions data are applied to a "generic office model exposure scenario"**, HP is able to determine there is listed at: www.hp.com/go/energystar Toner consumption EconoMode uses less toner, which saves natural resources and saves money without affecting the high performance of emissions from hardcopy ...July, 2012 ** Based on ENERGY STAR qualified imaging products: Additional ENERGY STAR qualified imaging product model information is no longer acceptable, consider replacing the print cartridge. 26 Chapter 2 Environmental product stewardship program ENWW
...recognized method* and when these emissions data are applied to a "generic office model exposure scenario"**, HP is able to determine there is listed at: www.hp.com/go/energystar Toner consumption EconoMode uses less toner, which saves natural resources and saves money without affecting the high performance of emissions from hardcopy ...July, 2012 ** Based on ENERGY STAR qualified imaging products: Additional ENERGY STAR qualified imaging product model information is no longer acceptable, consider replacing the print cartridge. 26 Chapter 2 Environmental product stewardship program ENWW