User Guide
Page 6
... control panel to disable the Cartridge Protection feature 47 Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ..... 48 Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 49 Troubleshoot Cartridge Protection control panel error messages 50 Replace the toner cartridge ...51 Replace the staple cartridge ...55 4 Print ...57 Print...
... control panel to disable the Cartridge Protection feature 47 Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ..... 48 Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 49 Troubleshoot Cartridge Protection control panel error messages 50 Replace the toner cartridge ...51 Replace the staple cartridge ...55 4 Print ...57 Print...
User Guide
Page 8
...88 Printer security features ...90 Introduction ...90 Security statements ...90 IP Security ...90 Assign an administrator password ...90 Encryption support: HP High Performance Secure Hard Disks 91 Lock the formatter ...92 Energy-conservation settings ...93 Introduction ...93 Print with EconoMode ...93 Set...Restore factory settings from the printer control panel 100 Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) ...100 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 102 Change the "Very Low" ...
...88 Printer security features ...90 Introduction ...90 Security statements ...90 IP Security ...90 Assign an administrator password ...90 Encryption support: HP High Performance Secure Hard Disks 91 Lock the formatter ...92 Energy-conservation settings ...93 Introduction ...93 Print with EconoMode ...93 Set...Restore factory settings from the printer control panel 100 Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) ...100 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 102 Change the "Very Low" ...
User Guide
Page 9
...output bin ...124 Clear paper jams in the duplexer ...124 Clear paper jams in the envelope feeder ...125 Clear paper jams in the HP Stapling Mailbox accessory 127 Clear staple jams ...128 Improve print quality ...131 Introduction ...131 Print from a different software program ...131 Check ... 131 Check the paper type setting (OS X 132 Check toner-cartridge status ...132 Print a cleaning page ...132 Visually inspect the toner cartridge ...133 Check paper and the printing environment 133 Step one: Use paper that meets HP specifications 133 Step two: Check the environment 133 Step three: Set...
...output bin ...124 Clear paper jams in the duplexer ...124 Clear paper jams in the envelope feeder ...125 Clear paper jams in the HP Stapling Mailbox accessory 127 Clear staple jams ...128 Improve print quality ...131 Introduction ...131 Print from a different software program ...131 Check ... 131 Check the paper type setting (OS X 132 Check toner-cartridge status ...132 Print a cleaning page ...132 Visually inspect the toner cartridge ...133 Check paper and the printing environment 133 Step one: Use paper that meets HP specifications 133 Step two: Check the environment 133 Step three: Set...
User Guide
Page 12
...: Keypad control panel M608x, M609x: Color touchscreen display control panel (tilts up for easier viewing) 2 Output bin 3 Latch to release the cartridge door (access to the toner cartridge) 4 On/off button 5 Cartridge door and Tray 1 6 Tray 2 7 Easy-access USB printing port 8 Hardware integration pocket (for the other models) 2 Chapter 1 Printer overview ENWW optional...
...: Keypad control panel M608x, M609x: Color touchscreen display control panel (tilts up for easier viewing) 2 Output bin 3 Latch to release the cartridge door (access to the toner cartridge) 4 On/off button 5 Cartridge door and Tray 1 6 Tray 2 7 Easy-access USB printing port 8 Hardware integration pocket (for the other models) 2 Chapter 1 Printer overview ENWW optional...
User Guide
Page 24
... are supported. ● Wi-Fi Direct (wireless models only) ● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected) ● HP ePrint app (Available for Android, iOS, and Blackberry) ● HP All-in-One Remote app for iOS and Android devices ●...1-4 Dimensions for M6608x, M609x Printer fully closed Height 505 mm (19.9 in) Depth 466 mm (18.3 in) Width 431 mm (17 in) Weight (with toner cartridge) 26.3 kg (58 lb) Printer fully opened 581 mm (22.9 in) 1,100 mm (43.3 in) 431 mm (17 in) Table 1-5 Dimensions for the 1x550...
... are supported. ● Wi-Fi Direct (wireless models only) ● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected) ● HP ePrint app (Available for Android, iOS, and Blackberry) ● HP All-in-One Remote app for iOS and Android devices ●...1-4 Dimensions for M6608x, M609x Printer fully closed Height 505 mm (19.9 in) Depth 466 mm (18.3 in) Width 431 mm (17 in) Weight (with toner cartridge) 26.3 kg (58 lb) Printer fully opened 581 mm (22.9 in) 1,100 mm (43.3 in) 431 mm (17 in) Table 1-5 Dimensions for the 1x550...
User Guide
Page 25
... a 1x550-sheet paper feeder Printer fully closed Height 505 mm (19.9 in) Depth 466 mm (18.3 in) Width 431 mm (17 in) Weight (with toner cartridge) 26.3 kg (58 lb) Printer fully opened 581 mm (22.9 in) 1,100 mm (43.3 in) 431 mm (17 in) Table 1-7 Dimensions for the 2,100-sheet...-sheet HCI with stand Printer fully closed Height 698 mm (27.5 in) Depth 466 mm (18.3 in) Width 431 mm (17 in) Weight (with toner cartridge) 30.6 kg (67.4 lb) Printer fully opened 773 mm (30.4 in) 1,180 mm (46.5 in) 431 mm (17 in) Table 1-9 Dimensions for the envelope feeder...
... a 1x550-sheet paper feeder Printer fully closed Height 505 mm (19.9 in) Depth 466 mm (18.3 in) Width 431 mm (17 in) Weight (with toner cartridge) 26.3 kg (58 lb) Printer fully opened 581 mm (22.9 in) 1,100 mm (43.3 in) 431 mm (17 in) Table 1-7 Dimensions for the 2,100-sheet...-sheet HCI with stand Printer fully closed Height 698 mm (27.5 in) Depth 466 mm (18.3 in) Width 431 mm (17 in) Weight (with toner cartridge) 30.6 kg (67.4 lb) Printer fully opened 773 mm (30.4 in) 1,180 mm (46.5 in) 431 mm (17 in) Table 1-9 Dimensions for the envelope feeder...
User Guide
Page 26
.../ljM609 for the printer with an HP Stapling Mailbox Printer fully closed Printer fully opened Height 775 mm (30.5 in) 775 mm (30.5 in) Depth 466 mm (18.3 in) 1,100 mm (43.3 in) Width 472 mm (18.6 in) 608 mm (23.9 in) Weight (with toner cartridge) 26.4 kg (58.2 lb) Table 1-11... Dimensions for the HP Stapling Mailbox Accessory fully closed Printer fully opened Width 431 mm (17 in) 431 mm (17 in ) Table 1-12 Dimensions for...
.../ljM609 for the printer with an HP Stapling Mailbox Printer fully closed Printer fully opened Height 775 mm (30.5 in) 775 mm (30.5 in) Depth 466 mm (18.3 in) 1,100 mm (43.3 in) Width 472 mm (18.6 in) 608 mm (23.9 in) Weight (with toner cartridge) 26.4 kg (58.2 lb) Table 1-11... Dimensions for the HP Stapling Mailbox Accessory fully closed Printer fully opened Width 431 mm (17 in) 431 mm (17 in ) Table 1-12 Dimensions for...
User Guide
Page 51
... correct at the time of publication. 3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Configure the HP toner-cartridge-protection supply settings ● Replace the toner cartridge ● Replace the staple cartridge For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download...
... correct at the time of publication. 3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Configure the HP toner-cartridge-protection supply settings ● Replace the toner cartridge ● Replace the staple cartridge For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download...
User Guide
Page 52
... ENWW Supplies and accessories Item Description Cartridge number Supplies HP 37Y Extra High Yield Black Extra high-capacity replacement toner cartridge 37Y Original LaserJet Toner Cartridge HP 37X High Yield Black High-capacity replacement toner cartridge 37X Original LaserJet Toner Cartridge HP 37A Black Original Standard-capacity replacement toner cartridge 37A LaserJet Toner Cartridge HP Staple Cartridge Refill Replacement staple cartridge Not applicable Accessories 1 GB Memory...
... ENWW Supplies and accessories Item Description Cartridge number Supplies HP 37Y Extra High Yield Black Extra high-capacity replacement toner cartridge 37Y Original LaserJet Toner Cartridge HP 37X High Yield Black High-capacity replacement toner cartridge 37X Original LaserJet Toner Cartridge HP 37A Black Original Standard-capacity replacement toner cartridge 37A LaserJet Toner Cartridge HP Staple Cartridge Refill Replacement staple cartridge Not applicable Accessories 1 GB Memory...
User Guide
Page 54
... 3. When someone attempts to enable or disable them. Turning the feature off does not turn off by allowing only genuine HP cartridges to proceed. ● Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of printers, so they cannot be used in the printer are currently installed. Use the printer...
... 3. When someone attempts to enable or disable them. Turning the feature off does not turn off by allowing only genuine HP cartridges to proceed. ● Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of printers, so they cannot be used in the printer are currently installed. Use the printer...
User Guide
Page 55
... Web Server (EWS): a. ENWW Configure the HP toner-cartridge-protection supply settings 45 Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature NOTE: The steps vary according to display the IP ... opens. Open the Print tab. 3. Press the Enter key on the printer control panel. ● Manage Supplies ● Cartridge Policy 3. b. Press the OK button to select the Ethernet menu. From the left navigation pane, select Manage Supplies. 4....the computer keyboard. In the Supply Settings area, select Authorized HP from the Cartridge Policy drop-down list. 5.
... Web Server (EWS): a. ENWW Configure the HP toner-cartridge-protection supply settings 45 Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature NOTE: The steps vary according to display the IP ... opens. Open the Print tab. 3. Press the Enter key on the printer control panel. ● Manage Supplies ● Cartridge Policy 3. b. Press the OK button to select the Ethernet menu. From the left navigation pane, select Manage Supplies. 4....the computer keyboard. In the Supply Settings area, select Authorized HP from the Cartridge Policy drop-down list. 5.
User Guide
Page 56
The EWS opens. Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature NOTE: The steps vary according to select the Ethernet menu. Keypad control panels: On the printer control panel, press the button, and then ... or host name. Press the Enter key on the printer control panel. Open the Print tab. 3. In the Supply Settings area, select Off from the Cartridge Policy drop-down list. 5. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the...
The EWS opens. Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature NOTE: The steps vary according to select the Ethernet menu. Keypad control panels: On the printer control panel, press the button, and then ... or host name. Press the Enter key on the printer control panel. Open the Print tab. 3. In the Supply Settings area, select Off from the Cartridge Policy drop-down list. 5. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the...
User Guide
Page 57
If you believe you purchased a genuine HP supply, visit www.hp.com/go/anticounterfeit to determine if the toner cartridge is a genuine HP cartridge, and learn what to disable the Cartridge Protection feature 1. Select Protect Cartridges. 4. Open the following menus: ● Manage Supplies ● Cartridge Protection 3. Select Off. From the Home screen on the printer control panel, open the...
If you believe you purchased a genuine HP supply, visit www.hp.com/go/anticounterfeit to determine if the toner cartridge is a genuine HP cartridge, and learn what to disable the Cartridge Protection feature 1. Select Protect Cartridges. 4. Open the following menus: ● Manage Supplies ● Cartridge Protection 3. Select Off. From the Home screen on the printer control panel, open the...
User Guide
Page 58
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature NOTE: The steps vary according to...host name. Open the HP Embedded Web Server (EWS): a. b. Press the OK button to save the changes. From the left navigation pane, select Manage Supplies. 4. CAUTION: After enabling cartridge protection for cartridges that accessing the website...continue to select the Ethernet menu. The EWS opens. In the Supply Settings area, select Protect cartridges from the Cartridge Protection drop-down list. 5. Keypad control panels: On the printer control panel, press the button...
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature NOTE: The steps vary according to...host name. Open the HP Embedded Web Server (EWS): a. b. Press the OK button to save the changes. From the left navigation pane, select Manage Supplies. 4. CAUTION: After enabling cartridge protection for cartridges that accessing the website...continue to select the Ethernet menu. The EWS opens. In the Supply Settings area, select Protect cartridges from the Cartridge Protection drop-down list. 5. Keypad control panels: On the printer control panel, press the button...
User Guide
Page 59
Accessing this website will not harm the computer. 2. Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature NOTE: The steps vary according to open the menu and display the IP address or host name. Press the OK button... to the type of control panel. 1 2 1 Keypad control panel 2 Touchscreen control panel 1. ENWW Configure the HP toner-cartridge-protection supply settings 49 From the left navigation pane, select Manage Supplies. 4. Open the HP Embedded Web Server (EWS): a. Open a web browser, and in the address line, type the IP address or ...
Accessing this website will not harm the computer. 2. Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature NOTE: The steps vary according to open the menu and display the IP address or host name. Press the OK button... to the type of control panel. 1 2 1 Keypad control panel 2 Touchscreen control panel 1. ENWW Configure the HP toner-cartridge-protection supply settings 49 From the left navigation pane, select Manage Supplies. 4. Open the HP Embedded Web Server (EWS): a. Open a web browser, and in the address line, type the IP address or ...
User Guide
Page 60
using HP Cartridge Protection. The Cartridge Protection feature allows an administrator to restrict cartridges to continue printing. 50 Chapter 3 Supplies, accessories, and parts ENWW Troubleshoot Cartridge Protection control panel error messages Error message 10.0X.57 Protected Cartridge Description Recommended action The cartridge can only be replaced to work in the printer Replace the cartridge with a new toner or fleet of printers. The cartridge must be used in only one printer or fleet of printers that initially protected it cartridge.
using HP Cartridge Protection. The Cartridge Protection feature allows an administrator to restrict cartridges to continue printing. 50 Chapter 3 Supplies, accessories, and parts ENWW Troubleshoot Cartridge Protection control panel error messages Error message 10.0X.57 Protected Cartridge Description Recommended action The cartridge can only be replaced to work in the printer Replace the cartridge with a new toner or fleet of printers. The cartridge must be used in only one printer or fleet of printers that initially protected it cartridge.
User Guide
Page 61
... problems. ENWW Replace the toner cartridge 51 Table 3-1 Toner cartridge information Item Description Cartridge number HP 37Y Extra High Yield Black Original LaserJet Extra high-capacity replacement toner cartridge 37Y Toner Cartridge HP 37X High Yield Black Original LaserJet Toner High-capacity replacement toner cartridge 37X Cartridge HP 37A Black Original LaserJet Toner Cartridge Standard-capacity replacement toner cartridge 37A Part number CF237Y CF237X CF237A...
... problems. ENWW Replace the toner cartridge 51 Table 3-1 Toner cartridge information Item Description Cartridge number HP 37Y Extra High Yield Black Original LaserJet Extra high-capacity replacement toner cartridge 37Y Toner Cartridge HP 37X High Yield Black Original LaserJet Toner High-capacity replacement toner cartridge 37X Cartridge HP 37A Black Original LaserJet Toner Cartridge Standard-capacity replacement toner cartridge 37A Part number CF237Y CF237X CF237A...
User Guide
Page 62
Hot water sets toner into fabric. Grasp the handle or indentation on the used toner cartridges is on clothing, wipe it . 52 Chapter 3 Supplies, accessories, and parts ENWW Press the cartridge door release button to remove it off by using a dry cloth and wash the clothes in cold water. CAUTION: If toner gets on the toner cartridge box. 1. NOTE: Information about recycling used toner cartridge and pull up to open the door. 2. Pull out the cartridge drawer. 3.
Hot water sets toner into fabric. Grasp the handle or indentation on the used toner cartridges is on clothing, wipe it . 52 Chapter 3 Supplies, accessories, and parts ENWW Press the cartridge door release button to remove it off by using a dry cloth and wash the clothes in cold water. CAUTION: If toner gets on the toner cartridge box. 1. NOTE: Information about recycling used toner cartridge and pull up to open the door. 2. Pull out the cartridge drawer. 3.
User Guide
Page 63
Remove the new toner cartridge from its protective bag. 5. 4. ENWW Replace the toner cartridge 53 Place the toner cartridge in the cartridge drawer. Remove the shipping cover. 7. Hold both ends of the toner cartridge and rock it 5-6 times. 6.
Remove the new toner cartridge from its protective bag. 5. 4. ENWW Replace the toner cartridge 53 Place the toner cartridge in the cartridge drawer. Remove the shipping cover. 7. Hold both ends of the toner cartridge and rock it 5-6 times. 6.
User Guide
Page 64
Close the cartridge door. 10. Adhere the prepaid shipping label to HP for recycling. 54 Chapter 3 Supplies, accessories, and parts ENWW 8. Pack the used cartridge to the box, and return the used toner cartridge into the box that the new cartridge came in. Close the toner cartridge drawer. 9.
Close the cartridge door. 10. Adhere the prepaid shipping label to HP for recycling. 54 Chapter 3 Supplies, accessories, and parts ENWW 8. Pack the used cartridge to the box, and return the used toner cartridge into the box that the new cartridge came in. Close the toner cartridge drawer. 9.