User Guide
Page 10
...the print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the ... is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or ...
...the print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the ... is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or ...
User Guide
Page 97
...the embedded Web server to diagnose issues affecting the print quality of the device. Also allows you through aligning the printheads. To open the HP Printer Utility 1. Printer Settings panel • Trays Configuration: Set the default media type and size for network ...about returning and recycling used printing supplies. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays ...
...the embedded Web server to diagnose issues affecting the print quality of the device. Also allows you through aligning the printheads. To open the HP Printer Utility 1. Printer Settings panel • Trays Configuration: Set the default media type and size for network ...about returning and recycling used printing supplies. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays ...
User Guide
Page 101
... product name, model number, serial number, and firmware version number), the accessories that have occurred. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to print the self-test diagnostic page before calling. 1. To print the Self-Test Diagnostic...
... product name, model number, serial number, and firmware version number), the accessories that have occurred. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to print the self-test diagnostic page before calling. 1. To print the Self-Test Diagnostic...
User Guide
Page 147
... section. [For more information see Understand the self-test diagnostic page). • On the label of the ink cartridge you are replacing. • Windows: From the Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge... Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the ...
... section. [For more information see Understand the self-test diagnostic page). • On the label of the ink cartridge you are replacing. • Windows: From the Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge... Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the ...
User Guide
Page 149
... follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. For more information, see To print the print quality diagnostic page. 3. Replace the printheads if the problems persist after cleaning. For... more information, see To replace the printheads. Print the print quality diagnostic page on a clean sheet of the following sequence: 1. To check printhead health Use one or more information, see ...
... follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. For more information, see To print the print quality diagnostic page. 3. Replace the printheads if the problems persist after cleaning. For... more information, see To replace the printheads. Print the print quality diagnostic page on a clean sheet of the following sequence: 1. To check printhead health Use one or more information, see ...
User Guide
Page 150
...printheads. 3 Test Pattern 2: If there are misaligned, you replace a printhead, the device automatically aligns the printheads to continue. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Align Printheads...Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead... see To clean the printheads. 4 Test Pattern 3: If there are dark lines ...of your printed pages indicates that the printheads are thin white lines across any of...
...printheads. 3 Test Pattern 2: If there are misaligned, you replace a printhead, the device automatically aligns the printheads to continue. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Align Printheads...Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead... see To clean the printheads. 4 Test Pattern 3: If there are dark lines ...of your printed pages indicates that the printheads are thin white lines across any of...
User Guide
Page 154
...repeat the above for 5 seconds. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the device. Open the top cover. 2. Wait for the remaining printhead. 13. To replace the printheads NOTE: To find out which corresponds to engage ...panel message remains, repeat the cleaning procedure described above steps for the carriage to ensure that the printhead is properly engaged. If the control panel message remains, replace the printhead which printheads work with a clean, dry, soft and lint-free cloth. 9. For more information, see ...
...repeat the above for 5 seconds. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the device. Open the top cover. 2. Wait for the remaining printhead. 13. To replace the printheads NOTE: To find out which corresponds to engage ...panel message remains, repeat the cleaning procedure described above steps for the carriage to ensure that the printhead is properly engaged. If the control panel message remains, replace the printhead which printheads work with a clean, dry, soft and lint-free cloth. 9. For more information, see ...
User Guide
Page 163
... then reinstall the device software. For more information, see To Change IP settings. To resolve this process is inserted into its correct color-coded slot. Check the cable connections • Make sure both ends of the network/USB cable are not using a phone cord to...a static IP address to the device and re-enable the firewall. Re-enable the firewall. For more information, see To replace the printheads. • Remove the printhead, and check to communicate with the device, try temporarily disabling the firewall. For more information, see Configure the device (Windows),...
... then reinstall the device software. For more information, see To Change IP settings. To resolve this process is inserted into its correct color-coded slot. Check the cable connections • Make sure both ends of the network/USB cable are not using a phone cord to...a static IP address to the device and re-enable the firewall. Re-enable the firewall. For more information, see To replace the printheads. • Remove the printhead, and check to communicate with the device, try temporarily disabling the firewall. For more information, see Configure the device (Windows),...
User Guide
Page 164
... If the device is connected using wireless communication and is inserted into its correct color-coded slot. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Replace the ink cartridges. Clean the printhead Complete the printhead cleaning procedure. Check the device software settings Print speed is slower when Best...
... If the device is connected using wireless communication and is inserted into its correct color-coded slot. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Replace the ink cartridges. Clean the printhead Complete the printhead cleaning procedure. Check the device software settings Print speed is slower when Best...
User Guide
Page 166
...more information, see Replace the ink cartridges. Also, it is recommended that you use a USB cable that is faded or dull colored • Colors are printing as ...those generated by the inability of the application to interpret print settings properly. For more information, see To print the print quality diagnostic page. Make sure the media meets HP...colors • Colors do not work, the problem may have run out of ink, and the print job was cancelled. Move the device away from text or graphics Poor quality printouts Check the printheads...
...more information, see Replace the ink cartridges. Also, it is recommended that you use a USB cable that is faded or dull colored • Colors are printing as ...those generated by the inability of the application to interpret print settings properly. For more information, see To print the print quality diagnostic page. Make sure the media meets HP...colors • Colors do not work, the problem may have run out of ink, and the print job was cancelled. Move the device away from text or graphics Poor quality printouts Check the printheads...
User Guide
Page 202
... wired external print server Bluetooth compatible USB adapter *Only supports print functionality. Supplies • • • Ink cartridges Printheads HP media Ink cartridges Use only the replacement cartridges that have the same cartridge number as the ink cartridge you are replacing. The information is subject to 350 pages of the ink cartridge you are...
... wired external print server Bluetooth compatible USB adapter *Only supports print functionality. Supplies • • • Ink cartridges Printheads HP media Ink cartridges Use only the replacement cartridges that have the same cartridge number as the ink cartridge you are replacing. The information is subject to 350 pages of the ink cartridge you are...
User Guide
Page 203
... left pane. • Toolbox (Windows): Click the Estimated Ink Level tab, and then click the Cartridge Details button to locate information on HP ink cartridges. Supplies 199 Choose your country/region, and then select Buy or Shopping. • Embedded Web server: Click the Information tab,...go to www.hp.com. Printheads HP 88 Black and Yellow HP 88 Magenta and Cyan C9381A C9382A HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to www.hp.com/eu/hard-to-find-supplies to view information about replacement ink cartridges. • HP Printer Utility (...
... left pane. • Toolbox (Windows): Click the Estimated Ink Level tab, and then click the Cartridge Details button to locate information on HP ink cartridges. Supplies 199 Choose your country/region, and then select Buy or Shopping. • Embedded Web server: Click the Information tab,...go to www.hp.com. Printheads HP 88 Black and Yellow HP 88 Magenta and Cyan C9381A C9382A HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to www.hp.com/eu/hard-to-find-supplies to view information about replacement ink cartridges. • HP Printer Utility (...
User Guide
Page 209
...for shipment 205 CAUTION: The replacement device will not be unplugged before shipment 1. 3. Do not send them aside. Do not return the power cord with the device unless the HP customer support call agent instructs you have removed the ink cartridges and printheads. Remove the ink cartridges ...from the device. Place the printheads in an airtight plastic container so they will not dry out...
...for shipment 205 CAUTION: The replacement device will not be unplugged before shipment 1. 3. Do not send them aside. Do not return the power cord with the device unless the HP customer support call agent instructs you have removed the ink cartridges and printheads. Remove the ink cartridges ...from the device. Place the printheads in an airtight plastic container so they will not dry out...
User Guide
Page 239
...14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP Instant... 16 regulatory information 214, 219 regulatory model number 219 release notes 10 remove ink cartridges and printheads 204 replace ink cartridges 144 printheads 150 reports confirmation, fax 84 error, fax 84 fax test failed 174 reprint faxes from memory... memory 74 photos to a program 54 settings for 57 slow 170 Start Color Photo button 17 235
...14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP Instant... 16 regulatory information 214, 219 regulatory model number 219 release notes 10 remove ink cartridges and printheads 204 replace ink cartridges 144 printheads 150 reports confirmation, fax 84 error, fax 84 fax test failed 174 reprint faxes from memory... memory 74 photos to a program 54 settings for 57 slow 170 Start Color Photo button 17 235