Setup Guide
Page 8
...START COPY Black or START COPY Color. Print a document from the ADF output tray. 6. If you have not already done so, go to www.register.hp.com and register the device.... or START COPY Color. If you have more information For information about using the device and troubleshooting, see the onscreen user guide) • Product support site at www.hp.com/support 8. ...Register the device If you encounter problems, see the online help for your computer). Finding more than one HP...
...START COPY Black or START COPY Color. Print a document from the ADF output tray. 6. If you have not already done so, go to www.register.hp.com and register the device.... or START COPY Color. If you have more information For information about using the device and troubleshooting, see the onscreen user guide) • Product support site at www.hp.com/support 8. ...Register the device If you encounter problems, see the online help for your computer). Finding more than one HP...
Setup Guide
Page 22
...take some time, depending on the all-in one of these formats: Bob, BOBSPC\Bob, BOBDOMAIN\Bob • Personal Identification Number (PIN): You can enter the IP address assigned to help prevent unauthorized people from using the speed-dial. NOTE: Check troubleshooting for "Active directory". 18 Set up Direct.... • Network Path: The network path for the speeddial, such as document type and two-sided scanning options, are usually written in the ADF. 2. After you use Direct Digital Filing 1. If prompted, type the PIN for the PIN whenever the speed-dial is 123.123.123.123,...
...take some time, depending on the all-in one of these formats: Bob, BOBSPC\Bob, BOBDOMAIN\Bob • Personal Identification Number (PIN): You can enter the IP address assigned to help prevent unauthorized people from using the speed-dial. NOTE: Check troubleshooting for "Active directory". 18 Set up Direct.... • Network Path: The network path for the speeddial, such as document type and two-sided scanning options, are usually written in the ADF. 2. After you use Direct Digital Filing 1. If prompted, type the PIN for the PIN whenever the speed-dial is 123.123.123.123,...
User Guide
Page 10
...cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display... is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or ...
...cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display... is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or ...
User Guide
Page 11
...prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 ...Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199...
...prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 ...Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199...
User Guide
Page 158
Press the ADF frame release. 154 Maintain and troubleshoot Chapter 10 To clean the ADF 1. Locate the ADF frame on the underside of the ADF. 4. Lift the ADF. 3. Turn off the device. 2.
Press the ADF frame release. 154 Maintain and troubleshoot Chapter 10 To clean the ADF 1. Locate the ADF frame on the underside of the ADF. 4. Lift the ADF. 3. Turn off the device. 2.
User Guide
Page 160
...free cloth that has been sprayed with a mild glass cleaner. Slide the ADF frame under the backing for ADF to function. 8. Lift the ADF. 3. Wipe the backing with a damp cloth to loosen debris; To clean the ADF lid backing 1. Wash the backing gently to remove any residual alcohol, and ...10 b. CAUTION: ADF frame must be under the backing, and then snap it into place. Clean the white ADF lid backing by using isopropyl (rubbing) alcohol. Dry the backing with a dry, soft, lint-free cloth. 6. Close the ADF and then turn on the device. 156 Maintain and troubleshoot Turn off the ...
...free cloth that has been sprayed with a mild glass cleaner. Slide the ADF frame under the backing for ADF to function. 8. Lift the ADF. 3. Wipe the backing with a damp cloth to loosen debris; To clean the ADF lid backing 1. Wash the backing gently to remove any residual alcohol, and ...10 b. CAUTION: ADF frame must be under the backing, and then snap it into place. Clean the white ADF lid backing by using isopropyl (rubbing) alcohol. Dry the backing with a dry, soft, lint-free cloth. 6. Close the ADF and then turn on the device. 156 Maintain and troubleshoot Turn off the ...
User Guide
Page 172
...might be responsible for normal size. • The HP photo and imaging software settings might be set from the...the media correctly. See the onscreen Help for the HP photo and imaging software for more information. See Clean...device • The ADF might not be able to compensate, even if you adjust the contrast. • Colored backgrounds might cause .... • Unwanted lines The scanner glass, ADF lid backing, or ADF frame might need cleaning. Change to blend into... closed properly. • The scanner glass, ADF lid backing, or ADF window might appear in a different shade. See...
...might be responsible for normal size. • The HP photo and imaging software settings might be set from the...the media correctly. See the onscreen Help for the HP photo and imaging software for more information. See Clean...device • The ADF might not be able to compensate, even if you adjust the contrast. • Colored backgrounds might cause .... • Unwanted lines The scanner glass, ADF lid backing, or ADF frame might need cleaning. Change to blend into... closed properly. • The scanner glass, ADF lid backing, or ADF window might appear in a different shade. See...
User Guide
Page 173
...• Make sure that the ADF width adjusters are starting the scan from a computer, see the software Help for the job. Check the setting and change it to medium-gray areas The default enhancement setting might not be suitable for information about HP support. Error messages appear "Reload .... • The default enhancement setting might not be on the scanner glass or ADF lid backing. • Black dots or streaks Ink, glue, correction fluid, or an unwanted substance might be suitable for troubleshooting information. NOTE: If you are snug against the sides of ink, and the ...
...• Make sure that the ADF width adjusters are starting the scan from a computer, see the software Help for the job. Check the setting and change it to medium-gray areas The default enhancement setting might not be suitable for information about HP support. Error messages appear "Reload .... • The default enhancement setting might not be on the scanner glass or ADF lid backing. • Black dots or streaks Ink, glue, correction fluid, or an unwanted substance might be suitable for troubleshooting information. NOTE: If you are snug against the sides of ink, and the ...
User Guide
Page 174
...For more information, see Load the originals. • If you scanned the document from the ADF, try enhancing the image after a period of the document did nothing • Check the ...for the TWAIN program for instructions about changing the properties. 170 Maintain and troubleshoot See the onscreen Help for the HP photo and imaging software for information. • Check the status of PowerSave ...the one that you scan the original, or try scanning the document directly from the scanner glass. For more information, see Load an original on the scanner glass. • Colored backgrounds...
...For more information, see Load the originals. • If you scanned the document from the ADF, try enhancing the image after a period of the document did nothing • Check the ...for the TWAIN program for instructions about changing the properties. 170 Maintain and troubleshoot See the onscreen Help for the HP photo and imaging software for information. • Check the status of PowerSave ...the one that you scan the original, or try scanning the document directly from the scanner glass. For more information, see Load an original on the scanner glass. • Colored backgrounds...
User Guide
Page 176
...graphics settings might not be on the Windows control panel. • Try adjusting the resolution and color settings. • The scanned image is skewed (crooked) The original might have optimum clarity. ... a carrier sheet to protect your computer monitor settings to use more information. 172 Maintain and troubleshoot For more information, see Load the originals. • Adjust the software settings according to how...incorrectly. Be sure to use the media guides when you load the originals into the ADF. If the media is loaded incorrectly, it might skew, which causes unclear images. ...
...graphics settings might not be on the Windows control panel. • Try adjusting the resolution and color settings. • The scanned image is skewed (crooked) The original might have optimum clarity. ... a carrier sheet to protect your computer monitor settings to use more information. 172 Maintain and troubleshoot For more information, see Load the originals. • Adjust the software settings according to how...incorrectly. Be sure to use the media guides when you load the originals into the ADF. If the media is loaded incorrectly, it might skew, which causes unclear images. ...
User Guide
Page 200
... the part snaps into place. Open the ADF and gently loosen the media by inserting it . If you feel resistance, continue with the next step. 6. When the media is not replaced correctly, future jamming might occur. 196 Maintain and troubleshoot Chapter 10 4. Gently try to remove the... page without tearing it as shown. Close the ADF. 9. Reinstall the jam cleanout part by using both hands. 7. Push down on the two tabs...
... the part snaps into place. Open the ADF and gently loosen the media by inserting it . If you feel resistance, continue with the next step. 6. When the media is not replaced correctly, future jamming might occur. 196 Maintain and troubleshoot Chapter 10 4. Gently try to remove the... page without tearing it as shown. Close the ADF. 9. Reinstall the jam cleanout part by using both hands. 7. Push down on the two tabs...
User Guide
Page 234
... 230 See ink cartridges chlorofluorocarbons (CFCs) 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text, and OCR 56 colors bleeding 165 faded or dull 164 print black and white, troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot,... black dots or streaks, troubleshoot copies 169 scan 173 blank pages, troubleshoot copy 167 print 160 scan 173 blocked fax numbers control panel button 16 set up 77 view list 78 Bluetooth color display icon 18 connect devices 136 dongle, order online 198 features available 20 ...
... 230 See ink cartridges chlorofluorocarbons (CFCs) 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text, and OCR 56 colors bleeding 165 faded or dull 164 print black and white, troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot,... black dots or streaks, troubleshoot copies 169 scan 173 blank pages, troubleshoot copy 167 print 160 scan 173 blocked fax numbers control panel button 16 set up 77 view list 78 Bluetooth color display icon 18 connect devices 136 dongle, order online 198 features available 20 ...
User Guide
Page 237
... scans, troubleshoot 172, 173 link speed, setting 100 load originals in ADF (automatic document feeder) 30 tray 1 38 tray 2 39 locking trays 40 log, clear fax 76 log, fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP Printer Utility 93 ... data sheets (MSDSs) 229 media ADF capacity 30 borderless printing 42 clear jams 192 duplexing 48 HP, order 199 load tray 1 37 load tray 2 39 locking trays 40 print on custom-sized 41 selecting 32 skewed pages 166 specifications 33 supported sizes 33 troubleshoot feeding 166 types and weights supported...
... scans, troubleshoot 172, 173 link speed, setting 100 load originals in ADF (automatic document feeder) 30 tray 1 38 tray 2 39 locking trays 40 log, clear fax 76 log, fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP Printer Utility 93 ... data sheets (MSDSs) 229 media ADF capacity 30 borderless printing 42 clear jams 192 duplexing 48 HP, order 199 load tray 1 37 load tray 2 39 locking trays 40 print on custom-sized 41 selecting 32 skewed pages 166 specifications 33 supported sizes 33 troubleshoot feeding 166 types and weights supported...
User Guide
Page 238
...Printer Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 Mac OS setup 128 operating systems supported 210 protocols supported 210 self-test ... OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit scans 56 load ADF (automatic document feeder) 30 scan 52 output tray locating 13 media supported 36 ozone-depleting chemicals 228 P packing...
...Printer Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 Mac OS setup 128 operating systems supported 210 protocols supported 210 self-test ... OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit scans 56 load ADF (automatic document feeder) 30 scan 52 output tray locating 13 media supported 36 ozone-depleting chemicals 228 P packing...