User Guide
Page 5
...message types 15 Status messages...16 Warning messages...16 Error messages...16 Critical error messages...16 Change device settings...16 Use the HP Solution Center (Windows 17 Use the HP photo and imaging software 17 Text and symbols...18 Type numbers and text on the control-panel keypad 19 To enter ...text...19 To enter a space, pause, or symbol 19 To erase a letter, number, or symbol 19 Available symbols for dialing fax numbers 20 Load originals...20...
...message types 15 Status messages...16 Warning messages...16 Error messages...16 Critical error messages...16 Change device settings...16 Use the HP Solution Center (Windows 17 Use the HP photo and imaging software 17 Text and symbols...18 Type numbers and text on the control-panel keypad 19 To enter ...text...19 To enter a space, pause, or symbol 19 To erase a letter, number, or symbol 19 Available symbols for dialing fax numbers 20 Load originals...20...
User Guide
Page 6
... special or custom-sized media (Windows 30 Print on special or custom-sized media (Mac OS 30 Set up speed-dial entries...31 Set up fax numbers as speed-dial entries or groups 31 Set up speed-dial entries 31 Set up a speed-dial group 31 Print and view a list of...
... special or custom-sized media (Windows 30 Print on special or custom-sized media (Mac OS 30 Set up speed-dial entries...31 Set up fax numbers as speed-dial entries or groups 31 Set up speed-dial entries 31 Set up a speed-dial group 31 Print and view a list of...
User Guide
Page 7
... a fax...47 Send a basic fax...47 Send a fax manually from a phone 48 Send a fax using monitor dialing 49 Send a fax from memory...50 Schedule a fax to send later 50 Send a fax to multiple recipients 51 Send a fax to multiple recipients from the control panel 51 Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS)...52 Send a color...
... a fax...47 Send a basic fax...47 Send a fax manually from a phone 48 Send a fax using monitor dialing 49 Send a fax from memory...50 Schedule a fax to send later 50 Send a fax to multiple recipients 51 Send a fax to multiple recipients from the control panel 51 Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS)...52 Send a color...
User Guide
Page 8
... (Windows)...70 Open the Toolbox...71 Toolbox tabs ...71 HP Printer Utility (Mac OS 71 Open the HP Printer Utility 71 HP Printer Utility panels 72 Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax setup for your home or office 73 Select your... fax setup case 75 Case A: Separate fax line (no voice calls received 76...
... (Windows)...70 Open the Toolbox...71 Toolbox tabs ...71 HP Printer Utility (Mac OS 71 Open the HP Printer Utility 71 HP Printer Utility panels 72 Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax setup for your home or office 73 Select your... fax setup case 75 Case A: Separate fax line (no voice calls received 76...
User Guide
Page 9
... is not filling the text or graphics completely 121 Output is faded or dull colored 121 Colors are printing as black and white 122 Wrong colors are printing 122 Printout shows bleeding colors 122 Colors do not line up properly 122 Lines or dots are missing from text or ... Text cannot be edited...127 Error messages appear...128 Scanned image quality is poor 128 Scan defects are apparent 129 Solve fax problems...129 The fax test failed...130 Troubleshoot installation issues 141 Hardware installation suggestions 141 Software installation suggestions 142 Clear paper jams...142 Avoid paper...
... is not filling the text or graphics completely 121 Output is faded or dull colored 121 Colors are printing as black and white 122 Wrong colors are printing 122 Printout shows bleeding colors 122 Colors do not line up properly 122 Lines or dots are missing from text or ... Text cannot be edited...127 Error messages appear...128 Scanned image quality is poor 128 Scan defects are apparent 129 Solve fax problems...129 The fax test failed...130 Troubleshoot installation issues 141 Hardware installation suggestions 141 Software installation suggestions 142 Clear paper jams...142 Avoid paper...
User Guide
Page 10
...HP Korea customer support 153 Prepare the device for shipment 153 Remove the print cartridges before shipment 153 Remove the control-panel faceplate 154 Pack the device...155 C Device specifications Physical specifications...157 Product features and capacities 157 Memory specifications...158 System requirements...158 Print specifications...159 Copy specifications...159 Fax... of the Canadian telephone network 166 Notice to users in the European Economic Area 168 Australia wired fax statement 168 Warning for Germany 165 Notice to users in Japan about the power cord 165 RoHS notices...
...HP Korea customer support 153 Prepare the device for shipment 153 Remove the print cartridges before shipment 153 Remove the control-panel faceplate 154 Pack the device...155 C Device specifications Physical specifications...157 Product features and capacities 157 Memory specifications...158 System requirements...158 Print specifications...159 Copy specifications...159 Fax... of the Canadian telephone network 166 Notice to users in the European Economic Area 168 Australia wired fax statement 168 Warning for Germany 165 Notice to users in Japan about the power cord 165 RoHS notices...
User Guide
Page 13
...following resources: Resource Setup poster Fax Getting Started Guide Readme file and release notes Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated... setup information. The HP Printer Utility is typically installed with the device...
...following resources: Resource Setup poster Fax Getting Started Guide Readme file and release notes Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated... setup information. The HP Printer Utility is typically installed with the device...
User Guide
Page 15
Back view 1 Power connection 2 Rear universal serial bus (USB) port 3 Fax ports (1-LINE and 2-EXT) 4 Rear door 5 Rear door access tab Understand the device parts 11 (continued) 10 Document catcher extender 11 Handset Printing supplies area 1 Print cartridge door 2 Print cartridges NOTE: The HP Officejet J3500 supports a black print cartridge only.
Back view 1 Power connection 2 Rear universal serial bus (USB) port 3 Fax ports (1-LINE and 2-EXT) 4 Rear door 5 Rear door access tab Understand the device parts 11 (continued) 10 Document catcher extender 11 Handset Printing supplies area 1 Print cartridge door 2 Print cartridges NOTE: The HP Officejet J3500 supports a black print cartridge only.
User Guide
Page 16
..., the device automatically answers incoming phone calls, requires you select opens on your attention. Flash: Cancels a fax and brings up a dial tone. Scan To: Places the device in fax mode and presents the Fax Menu. Depending on . Press Copy Menu repeatedly to answer a call waiting. Label 1 2 3 4... indicates an error has occurred that the device is performing a task. Auto Answer: Switches among the Answer Mode settings. Fax Resolution: Adjusts the resolution for selecting a scan destination. On light: Indicates, when lighted, that requires your computer screen. Setup:...
..., the device automatically answers incoming phone calls, requires you select opens on your attention. Flash: Cancels a fax and brings up a dial tone. Scan To: Places the device in fax mode and presents the Fax Menu. Depending on . Press Copy Menu repeatedly to answer a call waiting. Label 1 2 3 4... indicates an error has occurred that the device is performing a task. Auto Answer: Switches among the Answer Mode settings. Fax Resolution: Adjusts the resolution for selecting a scan destination. On light: Indicates, when lighted, that requires your computer screen. Setup:...
User Guide
Page 17
... software features Setup instructions One computer connected with a USB cable to the device. For Windows, follow the instructions in Share the device on the display. Only print is still supplied to the rear USB 2.0 high-speed port on a locally shared network. Start Color: Starts a color copy, scan, or fax job (HP Officejet J3600 only.) Cancel: Stops...
... software features Setup instructions One computer connected with a USB cable to the device. For Windows, follow the instructions in Share the device on the display. Only print is still supplied to the rear USB 2.0 high-speed port on a locally shared network. Start Color: Starts a color copy, scan, or fax job (HP Officejet J3600 only.) Cancel: Stops...
User Guide
Page 19
... the following topics: • Use control panel menus • Control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Text and symbols • Load originals • Select print media • Load media • Print... provide a quick reference to use. • Scan menu: Presents a list of destinations; To display a menu, press the menu button for example, HP photo and imaging software. • Fax menu: Allows you want to top-level menus that appear on the control-panel display.
... the following topics: • Use control panel menus • Control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Text and symbols • Load originals • Select print media • Load media • Print... provide a quick reference to use. • Scan menu: Presents a list of destinations; To display a menu, press the menu button for example, HP photo and imaging software. • Fax menu: Allows you want to top-level menus that appear on the control-panel display.
User Guide
Page 21
...the selected device. To change print settings, start the Fax Setup Wizard, order supplies, and access the onscreen Help. NOTE: Mac OS is the entry point for that you have occurred during setup. If the HP Solution Center on your computer does not contain any icons,... feature does not appear in Windows to the HP photo and imaging software differs by HP Officejet J3600 only. Use the HP Solution Center (Windows) On a Windows computer, the HP Solution Center is supported by operating system (OS). The software is the HP Photosmart Software window. Select the device in the...
...the selected device. To change print settings, start the Fax Setup Wizard, order supplies, and access the onscreen Help. NOTE: Mac OS is the entry point for that you have occurred during setup. If the HP Solution Center on your computer does not contain any icons,... feature does not appear in Windows to the HP photo and imaging software differs by HP Officejet J3600 only. Use the HP Solution Center (Windows) On a Windows computer, the HP Solution Center is supported by operating system (OS). The software is the HP Photosmart Software window. Select the device in the...
User Guide
Page 22
... the taskbar, click Start, point to the Dock menu shortcuts by HP Officejet J3600 only. 2. To open the HP Photosmart Software on the devices you dial a fax or phone number. For example, if you can use the Control Panel in the HP Photosmart Software vary depending on a Windows computer 1. then reinstall the... to show icons that are associated with a particular feature, then the icon for that feature does not appear in the Dock. Do one HP device installed, select the tab with your device from the keypad when you have occurred during the software installation. If you can also ...
... the taskbar, click Start, point to the Dock menu shortcuts by HP Officejet J3600 only. 2. To open the HP Photosmart Software on the devices you dial a fax or phone number. For example, if you can use the Control Panel in the HP Photosmart Software vary depending on a Windows computer 1. then reinstall the... to show icons that are associated with a particular feature, then the icon for that feature does not appear in the Dock. Do one HP device installed, select the tab with your device from the keypad when you have occurred during the software installation. If you can also ...
User Guide
Page 23
... apostrophe ('), equals (=), number sign (#), at (@), underscore (_), plus (+), exclamation (!), semicolon (;), question (?), comma (,), colon (:), percent (%), and approximation (~). A dash appears in your fax number, such as shown on the control panel. To erase a letter, number, or symbol ▲ If you are done entering text, press OK to store...by using the keypad on the button below. Press the keypad numbers that corresponds to the next letter in addition to the ones shown on the keypad. 2. For example, the letters a, b, and c correspond to the number 2, as a dash...
... apostrophe ('), equals (=), number sign (#), at (@), underscore (_), plus (+), exclamation (!), semicolon (;), question (?), comma (,), colon (:), percent (%), and approximation (~). A dash appears in your fax number, such as shown on the control panel. To erase a letter, number, or symbol ▲ If you are done entering text, press OK to store...by using the keypad on the button below. Press the keypad numbers that corresponds to the next letter in addition to the ones shown on the keypad. 2. For example, the letters a, b, and c correspond to the number 2, as a dash...
User Guide
Page 24
... symbol, such as *, press Symbols repeatedly to scroll through the automatic document feeder. During auto-dialing, the R functions the Speed-dial numbers and fax or same as area codes, for dialing. phone numbers Displays a plus symbol. CAUTION: In areas of symbols. TIP: To avoid scratches or other ...in the automatic document feeder (ADF) You can load an original for a dial tone before loading. Load an original in a fax or phone number sequence, fax header information, and speed-dial entries. The document feeder tray holds a maximum of 20 sheets of letter or A4-size paper ...
... symbol, such as *, press Symbols repeatedly to scroll through the automatic document feeder. During auto-dialing, the R functions the Speed-dial numbers and fax or same as area codes, for dialing. phone numbers Displays a plus symbol. CAUTION: In areas of symbols. TIP: To avoid scratches or other ...in the automatic document feeder (ADF) You can load an original for a dial tone before loading. Load an original in a fax or phone number sequence, fax header information, and speed-dial entries. The document feeder tray holds a maximum of 20 sheets of letter or A4-size paper ...
User Guide
Page 28
... loading different types and sizes of paper into the input tray of letter, A4, or legal paper into the device for your copies, printouts, or faxes. Slide the paper-width guide to its outermost position. 24 Use the device TIP: To help prevent rips, wrinkles, and curled or bent edges, store...
... loading different types and sizes of paper into the input tray of letter, A4, or legal paper into the device for your copies, printouts, or faxes. Slide the paper-width guide to its outermost position. 24 Use the device TIP: To help prevent rips, wrinkles, and curled or bent edges, store...
User Guide
Page 32
...guide. Do not use shiny or embossed envelopes or envelopes that are only available for copying or faxing. NOTE: For specific details on how to format text for the return address on envelopes. TIP...of envelopes fits within the input tray and is not higher than the top of paper (HP Officejet J3600 only) The following papers require extra attention to the diagram engraved in the base of ... application are indicated as such. 28 Use the device Papers that have clasps or windows. Insert one or more envelopes into the input tray of envelopes forward until it stops. NOTE: Not all ...
...guide. Do not use shiny or embossed envelopes or envelopes that are only available for copying or faxing. NOTE: For specific details on how to format text for the return address on envelopes. TIP...of envelopes fits within the input tray and is not higher than the top of paper (HP Officejet J3600 only) The following papers require extra attention to the diagram engraved in the base of ... application are indicated as such. 28 Use the device Papers that have clasps or windows. Insert one or more envelopes into the input tray of envelopes forward until it stops. NOTE: Not all ...
User Guide
Page 35
... 1 through 5 are set up speed-dial entries 31 Type the fax number, and then press OK. Include any pauses or other required numbers, such as speed-dial entries. Type the name, and then press OK. • To delete one entry or all entries: Select Delete Speed Dial, press the arrow ...-dial entries that you can set up a speed-dial entry for a group in the onscreen Help. • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings from the drop-down list. • Control panel: Press Setup, and then select the Speed...
... 1 through 5 are set up speed-dial entries 31 Type the fax number, and then press OK. Include any pauses or other required numbers, such as speed-dial entries. Type the name, and then press OK. • To delete one entry or all entries: Select Delete Speed Dial, press the arrow ...-dial entries that you can set up a speed-dial entry for a group in the onscreen Help. • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings from the drop-down list. • Control panel: Press Setup, and then select the Speed...
User Guide
Page 36
... of speed-dial entries You can add up . You can print or view a list of all of the fax numbers for each fax number). • HP Photosmart Software (Windows): Open the HP Photosmart Software and follow the instructions in the onscreen Help. 32 Use the device When finished, select the Done ... option, and then press OK. Repeat this group. Each entry in the onscreen Help. • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings from this step to add additional speed-dial entries to change , and then press...
... of speed-dial entries You can add up . You can print or view a list of all of the fax numbers for each fax number). • HP Photosmart Software (Windows): Open the HP Photosmart Software and follow the instructions in the onscreen Help. 32 Use the device When finished, select the Done ... option, and then press OK. Repeat this group. Each entry in the onscreen Help. • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings from this step to add additional speed-dial entries to change , and then press...
User Guide
Page 37
... configured in the printer driver. Print 33 However, after the application is closed, the settings return to Settings, and then click Printers or Printers and Faxes. - 3 Print This section contains the following topics: • Change print settings • Print on both sides (duplexing) • Cancel a print job Change print settings You...
... configured in the printer driver. Print 33 However, after the application is closed, the settings return to Settings, and then click Printers or Printers and Faxes. - 3 Print This section contains the following topics: • Change print settings • Print on both sides (duplexing) • Cancel a print job Change print settings You...