User Guide
Page 50
... , connecting the USB cable only when prompted. If the display is blank and the On button is not lit, the product is firmly connected 48... installed the software, uninstall it and then reinstall it does not print Try the following solutions to turn on the product Solution: Look ... power cord is turned off. During installation, do not plug in -One with the most likely solution first. If the first solution does not ...too quickly. I connected the USB cable, but I am having problems using the HP All-in the USB cable until the issue is straightforward. You can cause errors...
... , connecting the USB cable only when prompted. If the display is blank and the On button is not lit, the product is firmly connected 48... installed the software, uninstall it and then reinstall it does not print Try the following solutions to turn on the product Solution: Look ... power cord is turned off. During installation, do not plug in -One with the most likely solution first. If the first solution does not ...too quickly. I connected the USB cable, but I am having problems using the HP All-in the USB cable until the issue is straightforward. You can cause errors...
User Guide
Page 57
... filling the text or image completely so that it appears that parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings Print quality troubleshooting 55 Solve a problem Solution 6: Align the printer Solution: Align the printer. Aligning...
... filling the text or image completely so that it appears that parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings Print quality troubleshooting 55 Solve a problem Solution 6: Align the printer Solution: Align the printer. Aligning...
User Guide
Page 70
Solve a problem Chapter 8 • The pages in my document came out while printing Envelopes print incorrectly Try the following solutions to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. Load a stack of envelope was ... to avoid paper jams Solution 1: Reload the envelopes in order, with the envelope flaps facing up and on the left. Solutions are not printing as expected • A blank page came out in the wrong order • The margins are listed in the input tray Solution: Remove all paper from the input tray...
Solve a problem Chapter 8 • The pages in my document came out while printing Envelopes print incorrectly Try the following solutions to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. Load a stack of envelope was ... to avoid paper jams Solution 1: Reload the envelopes in order, with the envelope flaps facing up and on the left. Solutions are not printing as expected • A blank page came out in the wrong order • The margins are listed in the input tray Solution: Remove all paper from the input tray...
User Guide
Page 73
..., see: Load media Cause: A stack of envelopes was loaded incorrectly. Solution 2: Check for blank pages at the end of the document Solution: Open the document file in the print cartridges. If the problem persists, you might be empty. If the self-test report shows ... does not solve the problem, continue trying the remaining solutions until print quality becomes unacceptable. A blank page came out while printing Try the following solutions to replace the print cartridges. Solutions are still noticing a problem, print a self-test report to determine if there is resolved. •...
..., see: Load media Cause: A stack of envelopes was loaded incorrectly. Solution 2: Check for blank pages at the end of the document Solution: Open the document file in the print cartridges. If the problem persists, you might be empty. If the self-test report shows ... does not solve the problem, continue trying the remaining solutions until print quality becomes unacceptable. A blank page came out while printing Try the following solutions to replace the print cartridges. Solutions are still noticing a problem, print a self-test report to determine if there is resolved. •...
User Guide
Page 75
...the glass. Cause: The automatic cropping feature in the software and crop the scanned image manually, or not at all. Text format is one of the main image. It maintains complex layouts, such Scan troubleshooting 73 In that case, turn off autocropping in the software crops anything that... in the software to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is blank Solution: Load your original print side down on the glass. Scanned image is not part of the scan ...
...the glass. Cause: The automatic cropping feature in the software and crop the scanned image manually, or not at all. Text format is one of the main image. It maintains complex layouts, such Scan troubleshooting 73 In that case, turn off autocropping in the software crops anything that... in the software to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is blank Solution: Load your original print side down on the glass. Scanned image is not part of the scan ...
User Guide
Page 80
...an error message might need to avoid possible printing delays. Solve a problem Cause: The original was insufficient ink. Solutions are still noticing a problem, print a self-test report to replace the print cartridges. Chapter 8 The printout is blank Try the following solutions to be cleaned or... there was placed incorrectly on the glass. Solution 2: Check the ink levels in the print cartridges Solution: Check the ...
...an error message might need to avoid possible printing delays. Solve a problem Cause: The original was insufficient ink. Solutions are still noticing a problem, print a self-test report to replace the print cartridges. Chapter 8 The printout is blank Try the following solutions to be cleaned or... there was placed incorrectly on the glass. Solution 2: Check the ink levels in the print cartridges Solution: Check the ...
User Guide
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... 78 scan 73 border 77 C color dull 61 connection problems HP All-in-One will not turn on 46 copy blank 78 missing information 77 paper types, recommended 30 specifications 102 troubleshooting 75 crop fails 83 customer support warranty 46 E enlargement 77 envelopes 68 ... recommended types 21 phone support 43 phone support period period for support 44 poor fax printout quality 55 poor printout quality 53 print blank printout 71 distorted printout 57 envelopes print incorrectly 68 faded 61 margins incorrect 69 meaningless characters 69 quality, troubleshoot 53, 55, 59, 63 reversed page order 69...
... 78 scan 73 border 77 C color dull 61 connection problems HP All-in-One will not turn on 46 copy blank 78 missing information 77 paper types, recommended 30 specifications 102 troubleshooting 75 crop fails 83 customer support warranty 46 E enlargement 77 envelopes 68 ... recommended types 21 phone support 43 phone support period period for support 44 poor fax printout quality 55 poor printout quality 53 print blank printout 71 distorted printout 57 envelopes print incorrectly 68 faded 61 margins incorrect 69 meaningless characters 69 quality, troubleshoot 53, 55, 59, 63 reversed page order 69...