HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. The latest device driver versions address multiple known issues that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726...
Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. The latest device driver versions address multiple known issues that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726...
Regulatory, Safety and Environmental Notices User Guide
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... AC adapter to the instructions. do not disassemble, crush, or puncture; User-replaceable battery notices WARNING! It is a safe failure. Turn off the computer, disconnect it is normal for assistance. To reduce the risk of fire or burns, do not dispose of serious injury, read the Safety & Comfort Guide. Keep the battery away from its power source, and contact technical support for...
... AC adapter to the instructions. do not disassemble, crush, or puncture; User-replaceable battery notices WARNING! It is a safe failure. Turn off the computer, disconnect it is normal for assistance. To reduce the risk of fire or burns, do not dispose of serious injury, read the Safety & Comfort Guide. Keep the battery away from its power source, and contact technical support for...
Regulatory, Safety and Environmental Notices User Guide
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... together with the HP spare designated for this combination is replaced by an incorrect type. If the computer includes a headset or earphones and bears the "GS" mark, this product. Changing the default audio or equalizer settings might lead to music at high levels. Listening to higher volume and should not be done with EN 50332-1. Battery replacement notice WARNING! Contact...
... together with the HP spare designated for this combination is replaced by an incorrect type. If the computer includes a headset or earphones and bears the "GS" mark, this product. Changing the default audio or equalizer settings might lead to music at high levels. Listening to higher volume and should not be done with EN 50332-1. Battery replacement notice WARNING! Contact...
User Guide
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... features ...24 Using the webcam ...25 Using audio ...26 Connecting speakers ...26 Connecting headphones and microphones 26 Using Beats Audio (select models only 26 Accessing Beats Audio Control Panel 26 Enabling and disabling Beats Audio 26 Testing your audio features 27 Using HP Connected Music ...27 Using video ...27 Connecting video devices by using an HDMI cable 28 Setting up HDMI audio 28 Discovering and connecting to Miracast-compatible wireless displays (select models only) ...29 6 Navigating the screen ...30 Using the TouchPad and gestures ...30 Tapping ...31 Scrolling ...32...
... features ...24 Using the webcam ...25 Using audio ...26 Connecting speakers ...26 Connecting headphones and microphones 26 Using Beats Audio (select models only 26 Accessing Beats Audio Control Panel 26 Enabling and disabling Beats Audio 26 Testing your audio features 27 Using HP Connected Music ...27 Using video ...27 Connecting video devices by using an HDMI cable 28 Setting up HDMI audio 28 Discovering and connecting to Miracast-compatible wireless displays (select models only) ...29 6 Navigating the screen ...30 Using the TouchPad and gestures ...30 Tapping ...31 Scrolling ...32...
User Guide
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... Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using HP PC Hardware Diagnostics (UEFI 63 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 64 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 65 Restore and recovery ...66 Recovering using HP Recovery Manager 67 What you need to know 67 Using the HP Recovery partition (select models only 67 Using HP Recovery media to recover 68 Changing the tablet boot order 68 Removing the HP Recovery partition...
... Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using HP PC Hardware Diagnostics (UEFI 63 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 64 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 65 Restore and recovery ...66 Recovering using HP Recovery Manager 67 What you need to know 67 Using the HP Recovery partition (select models only 67 Using HP Recovery media to recover 68 Changing the tablet boot order 68 Removing the HP Recovery partition...
User Guide
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... a network Select Network and Internet, and then select Network and Sharing Center. Sharing data and drives and accessing software When your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. From the Start screen, type help , and then select Help and Support. Using operating system controls...
... a network Select Network and Internet, and then select Network and Sharing Center. Sharing data and drives and accessing software When your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. From the Start screen, type help , and then select Help and Support. Using operating system controls...
User Guide
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... and mouse The keyboard base and mouse allow you to type, select items, scroll and to perform the same functions as you to quickly return to the Start screen from operating properly. After you have different keys and keyboard functions than those discussed in Setup Utility (BIOS). TIP: The Windows key on opening Setup Utility (BIOS), and then follow the instructions at the factory. The action key feature is connected to the system. See Using Setup Utility (BIOS) and HP PC Hardware...
... and mouse The keyboard base and mouse allow you to type, select items, scroll and to perform the same functions as you to quickly return to the Start screen from operating properly. After you have different keys and keyboard functions than those discussed in Setup Utility (BIOS). TIP: The Windows key on opening Setup Utility (BIOS), and then follow the instructions at the factory. The action key feature is connected to the system. See Using Setup Utility (BIOS) and HP PC Hardware...
User Guide
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... work returns to the screen. Click Change Settings that are currently unavailable. 4. Manually initiating and exiting Hibernation (select models only) You can enable user-initiated Hibernation and change your user account password, and then follow these steps: 1. From the Start screen, type power options, then select Power options. 2. Click Require a password (recommended). Click Change Settings that are currently unavailable. 4. NOTE: If you need to create or change a user account password, go to the screen. Click Save changes. Initiating Sleep...
... work returns to the screen. Click Change Settings that are currently unavailable. 4. Manually initiating and exiting Hibernation (select models only) You can enable user-initiated Hibernation and change your user account password, and then follow these steps: 1. From the Start screen, type power options, then select Power options. 2. Click Require a password (recommended). Click Change Settings that are currently unavailable. 4. NOTE: If you need to create or change a user account password, go to the screen. Click Save changes. Initiating Sleep...
User Guide
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...: If the tablet is to use the preceding shutdown procedures, try the following conditions: ● When you have created offline, such as your updated information. ▲ To enable this feature or manually adjust the settings, from external power. Click Settings, click the Power icon, and then click Shut down command closes all open programs. 2. Shut down . If a network connection is lost when the tablet...
...: If the tablet is to use the preceding shutdown procedures, try the following conditions: ● When you have created offline, such as your updated information. ▲ To enable this feature or manually adjust the settings, from external power. Click Settings, click the Power icon, and then click Shut down command closes all open programs. 2. Shut down . If a network connection is lost when the tablet...
User Guide
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... on password. NOTE: Use extreme care when making changes in place of the power-on or restart the tablet, quickly press esc, and then press f10. 3. NOTE: The administrator password can prevent the tablet from operating properly. Setting Windows passwords Password User password Administrator password Function Protects access to access Setup Utility (BIOS) contents. NOTE: This password cannot be used in Windows, nor is it revealed as it is set in place of the power-on -screen instructions.
... on password. NOTE: Use extreme care when making changes in place of the power-on or restart the tablet, quickly press esc, and then press f10. 3. NOTE: The administrator password can prevent the tablet from operating properly. Setting Windows passwords Password User password Administrator password Function Protects access to access Setup Utility (BIOS) contents. NOTE: This password cannot be used in Windows, nor is it revealed as it is set in place of the power-on -screen instructions.
User Guide
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... problems and improve software performance. Installing software updates HP, Windows, and third-party software installed on your tablet should be preinstalled on your tablet and/or network, or it is monitored and compared with a set of user-defined security criteria. Using Internet security software When you use the antivirus program of your choice in order to fully protect your tablet. An antivirus program may be a combination of both hardware...
... problems and improve software performance. Installing software updates HP, Windows, and third-party software installed on your tablet should be preinstalled on your tablet and/or network, or it is monitored and compared with a set of user-defined security criteria. Using Internet security software When you use the antivirus program of your choice in order to fully protect your tablet. An antivirus program may be a combination of both hardware...
User Guide
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... no instructions are ready to the BIOS version currently installed on battery power, docked in an optional docking device, or connected to the hard drive. Complete the installation by unplugging the power cord from the tablet by following the on your hard drive. You may need to access this information to locate the update later, after the download is a Unified Extensible Firmware Interface (UEFI) that are revealed on -screen instructions. 4. Using HP PC Hardware Diagnostics...
... no instructions are ready to the BIOS version currently installed on battery power, docked in an optional docking device, or connected to the hard drive. Complete the installation by unplugging the power cord from the tablet by following the on your hard drive. You may need to access this information to locate the update later, after the download is a Unified Extensible Firmware Interface (UEFI) that are revealed on -screen instructions. 4. Using HP PC Hardware Diagnostics...
User Guide
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.... 64 Chapter 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Turn on or restart the tablet, quickly press the Windows button on page 64. There are provided in the following order: a. Provides access to let HP automatically detect your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. - Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to...
.... 64 Chapter 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Turn on or restart the tablet, quickly press the Windows button on page 64. There are provided in the following order: a. Provides access to let HP automatically detect your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. - Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to...
User Guide
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... burning the current DVD. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in the image continue to be connected to a USB port on -screen instructions. From the Start screen, type help, and then select Help and Support. ● If you have not already created recovery media, see Recovering using a minimized image, you can obtain recovery discs for your situation and level of HP Recovery Manager to reinstall the...
... burning the current DVD. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in the image continue to be connected to a USB port on -screen instructions. From the Start screen, type help, and then select Help and Support. ● If you have not already created recovery media, see Recovering using a minimized image, you can obtain recovery discs for your situation and level of HP Recovery Manager to reinstall the...
User Guide
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... all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the tablet to its original factory state by using the HP Recovery partition (select models only). Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you wish to remove the recovery partition to perform a system recovery or minimized image recovery without the need to know ● HP Recovery Manager recovers only software that was installed at the factory. For more information, see Creating HP Recovery media on...
... all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the tablet to its original factory state by using the HP Recovery partition (select models only). Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you wish to remove the recovery partition to perform a system recovery or minimized image recovery without the need to know ● HP Recovery Manager recovers only software that was installed at the factory. For more information, see Creating HP Recovery media on...
User Guide
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..., restoring, and recovering See Changing the tablet boot order on page 65. You can use the Windows Refresh option or the Windows option to start HP Recovery Manager from the HP Recovery partition: IMPORTANT: Connect an optional USB keyboard (purchased separately) to remove the HP Recovery partition: 1. Using HP Recovery media to recover the original system. Select the optical drive or USB flash drive you created, and then restart the tablet. From the Start screen, type recovery, and then select HP Recovery Manager. 2. The keyboard base that you want to free up hard drive...
..., restoring, and recovering See Changing the tablet boot order on page 65. You can use the Windows Refresh option or the Windows option to start HP Recovery Manager from the HP Recovery partition: IMPORTANT: Connect an optional USB keyboard (purchased separately) to remove the HP Recovery partition: 1. Using HP Recovery media to recover the original system. Select the optical drive or USB flash drive you created, and then restart the tablet. From the Start screen, type recovery, and then select HP Recovery Manager. 2. The keyboard base that you want to free up hard drive...
User Guide
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... low battery levels 51 battery information, finding 50 battery power 50 Beats Audio 26 Beats Audio Control Panel 26 Beats Audio hot key 26 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 23 Bluetooth label 11 boot order changing HP Recovery Manager 68 bottom 11 brightness adjusting 13 buttons volume 7, 25 C caps lock light, identifying 15 caring for your tablet 55 cleaning your tablet 55 components bottom 10 display 8 front 9 keyboard base 14 left side 7 rear 9 right side 6 connecting to...
... low battery levels 51 battery information, finding 50 battery power 50 Beats Audio 26 Beats Audio Control Panel 26 Beats Audio hot key 26 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 23 Bluetooth label 11 boot order changing HP Recovery Manager 68 bottom 11 brightness adjusting 13 buttons volume 7, 25 C caps lock light, identifying 15 caring for your tablet 55 cleaning your tablet 55 components bottom 10 display 8 front 9 keyboard base 14 left side 7 rear 9 right side 6 connecting to...
User Guide
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... recovery partition removing 68 regulatory information regulatory label 11 wireless certification labels 11 restore Windows File History 66 right-edge swipe 40 S scrolling TouchPad gesture 32 security, wireless 22 serial number 11 serial number, tablet 11 service labels locating 11 setting password protection on wakeup 49 settings autorotate lock 13 brightness 13 changing 13 landscape view 13 portrait view 13 tablet orientation 13 setup of WLAN 21 Setup Utility (BIOS) passwords 59 shipping the tablet 56 shutdown 53 Sleep exiting 49 initiating 49 slots memory card reader 6 software Disk...
... recovery partition removing 68 regulatory information regulatory label 11 wireless certification labels 11 restore Windows File History 66 right-edge swipe 40 S scrolling TouchPad gesture 32 security, wireless 22 serial number 11 serial number, tablet 11 service labels locating 11 setting password protection on wakeup 49 settings autorotate lock 13 brightness 13 changing 13 landscape view 13 portrait view 13 tablet orientation 13 setup of WLAN 21 Setup Utility (BIOS) passwords 59 shipping the tablet 56 shutdown 53 Sleep exiting 49 initiating 49 slots memory card reader 6 software Disk...
HP ENVY x2 (model numbers 13- j000 through 13-j099) Maintenance and Service Guide
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... a warning message, remove the module to restore device functionality, and then contact technical support. Disconnect all external devices connected to install the docking port board. Remove the WLAN module: Component replacement procedures 29 Reverse this procedure to the computer. 3. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down the computer. Disconnect the battery cable from the...
... a warning message, remove the module to restore device functionality, and then contact technical support. Disconnect all external devices connected to install the docking port board. Remove the WLAN module: Component replacement procedures 29 Reverse this procedure to the computer. 3. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down the computer. Disconnect the battery cable from the...
HP ENVY x2 (model numbers 13- j000 through 13-j099) Maintenance and Service Guide
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... 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) From the Start screen, type file, and then select File Explorer. 2. Using the hard drive path you can delete the downloaded file from the AC outlet. NOTE: After a message on your hard drive designation. Click Updates and tune-ups, and then click Check for example, filename.exe). You will need this path when you connect your selection to a network...
... 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) From the Start screen, type file, and then select File Explorer. 2. Using the hard drive path you can delete the downloaded file from the AC outlet. NOTE: After a message on your hard drive designation. Click Updates and tune-ups, and then click Check for example, filename.exe). You will need this path when you connect your selection to a network...