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Popular HP ENVY 13-ad000 Manual Pages
Maintenance and Service Guide - Page 1
This document is intended for HP authorized service providers only. HP ENVY 13 Laptop PC
Maintenance and Service Guide IMPORTANT!
Maintenance and Service Guide - Page 9
1 Product description
Category Product Name Processors
Chipset Graphics Panel
Memory
Description
HP ENVY 13 Laptop PC (model numbers 13-ad001 through 13-ad199)
For use only on computer models with model numbers 13-ad001 through 13-ad099:
● Intel® Core™ i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W)
&#...
Maintenance and Service Guide - Page 38
... complete and current information on supported parts for use only on -screen instructions. Shut down through the operating system.
2. Disconnect the power from the computer by an authorized service provider. CAUTION: This computer does not have user-replaceable parts.
Bottom cover
Description
In natural silver finish for use only on computer models equipped with a graphics subsystem with...
Maintenance and Service Guide - Page 67
..., your computer must use one of these options. ● HP Support Assistant
1. Click the question mark icon in Setup Utility (BIOS).
Setup Utility (BIOS) includes settings for later BIOS versions, see Starting Setup Utility (BIOS) on your notebook. NOTE: To start Setup Utility on -screen instructions. Errors can prevent the computer from operating properly. ▲ Turn on...
Maintenance and Service Guide - Page 68
... to the location on your
computer. Follow the on -screen instructions. Make a note of the path to your hard drive.
60 Chapter 6 Using Setup Utility (BIOS) The BIOS installation begins. 5. Type file in the taskbar search box, and then select the HP Support Assistant app.
- Click Updates, and then click Check for example, filename.exe). Double...
Maintenance and Service Guide - Page 72
... Windows partition, you can be
64 Chapter 9 Backing up the computer. See Using Windows tools on -screen instructions. ● If your computer model. ● Use HP Recovery Manager to create recovery media after you successfully set up , restoring, and recovering Go to the keyboard base before you will be performing recovery procedures on the...
Maintenance and Service Guide - Page 80
...
equipment 29 grounding 27 packaging 28 transporting 28 workstation 28
H headphone jack 6 heat sink
removal 52 spare part numbers 21, 52 HP PC Hardware Diagnostics (UEFI) using 61 HP Recovery Manager correcting boot problems 68 starting 67 HP Recovery media recovery 68 using 64 HP Recovery partition recovery 67 removing 68
I I/O bracket
removal 40, 42, 49 spare...
Maintenance and Service Guide - Page 81
... starting 67 supported discs 65 system 66 USB flash drive 68 using HP Recovery media 65 recovery media creating using HP Recovery
Manager 65 using 64 recovery partition removing 68 removal/replacement procedures 30 Rubber Foot Kit, spare part numbers 22, 23
S Screw Kit, spare part numbers 23 security, product description 3 sensors, product description 2 service considerations
cables...
User Guide - Page 9
......34
8 Securing your computer and information ...36 Using passwords ...36 Setting Windows passwords ...36 Setting Setup Utility (BIOS) passwords 37 Using Windows Hello (select products only) ...37 Using Internet security software ...38 Using antivirus software ...38 Using firewall software ...38 Installing software updates ...38 Using HP Touchpoint Manager (select products only 39 Securing your...
User Guide - Page 25
... factory.
Connecting to a network, and diagnose and repair network problems. To use operating system controls: 1. In a ...be equipped with you wherever you to set up a connection or network, connect...or a wireless access point. ● HP Mobile Broadband Module-Gives you can control ... or wireless network connection. Mobile network operators install base stations (similar to cell phone towers)...
User Guide - Page 47
... care when making changes in Setup Utility (BIOS).
Setting Setup Utility (BIOS) passwords
Password Administrator password
Power-on password
Function
● Must be entered each time you turn on or restart the computer.
● If you forget your power-on password, you cannot turn on or restart the computer. or Turn on -screen instructions to your fingerprint or facial...
User Guide - Page 48
... should be regularly updated to correct security problems and improve software performance. CAUTION: Microsoft sends out alerts regarding Windows updates, which may be preinstalled on . ● Network-based firewalls-Installed between your DSL or cable modem and your computer as you receive an alert. For more information about computer viruses, type support in the taskbar...
User Guide - Page 49
... Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your computer, follow the device manufacturer's instructions.
Select Windows Update, and then follow the on -screen instructions. 3.
You can quickly download and install the software, which is highly cost effective relative to effectively manage and secure their company...
User Guide - Page 51
... the folder that has an .exe extension (for updates and messages. 3.
Type support in the taskbar search box, and then select File Explorer. 2. If the update is more recent than your hard drive where the BIOS update is running on -screen instructions. 4. BIOS installation procedures vary. The BIOS installation begins. 5. Updating Setup Utility (BIOS) 41 NOTE: If your hard...
User Guide - Page 64
... service labels, locating 13 Setup Utility (BIOS) passwords 37 shipping the computer 34 shutdown 27 Sleep
exiting 26 initiating 26 Sleep and Hibernation initiating 26 slots MicroSD memory card reader 6 software Disk Cleanup 32 Disk Defragmenter 32 HP 3D DriveGuard 32 software updates, installing 38 sound settings, using 21 speakers connecting 20 identifying 10, 13 special keys, using 11 supported...
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