HP ENVY 13-d100 Support and Manuals
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Start Here - Page 5
Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your country. Select Drivers & Downloads, and then follow the on-screen instructions.
1 These new features include the following: ● Enhanced Start menu ● Shut down from...
Maintenance and Service Guide - Page 1
HP ENVY Notebook PC (model numbers 13d000 through 13-d099 and 13-d100 through 13-d199)
Maintenance and Service Guide
Maintenance and Service Guide - Page 22
... information, provide the computer serial number and model number provided on the service tag. The part number helps a service technician to the front of the computer. Item (1) (2) (3)
Description Product name Serial number (s/n) Part number/Product number (p/n)
Function
This is unique to each product.
This number provides specific information about the product's hardware components. This...
Maintenance and Service Guide - Page 41
... 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter
Spare part number 793840-005 792608-005
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use ... drive/WLAN module bracket to restore device functionality, and then contact technical support. Remove the solid-state drive/WLAN module bracket (2).
3.
Flip the WLAN module ...
Maintenance and Service Guide - Page 60
... with model numbers 13-d100 through 13-d199
● 830567-001 - 13.3-in, FHD, WLED, AntiGlare (1920×1080), ultraslim-flat (2.6-mm), UWVA display panel for use only on computers with model numbers 13-d000 through 13-d099
7. Remove the display bezel. Detach the webcam/microphone module (3) from the webcam/microphone module. If it is necessary to replace the...
Maintenance and Service Guide - Page 61
c. f. The display hinges are available using spare part numbers 848176-001 (for use only on computers with model numbers 13-d100 through 13-d199) and 829303-001 (for use only on computers with model numbers 13-d000 through 13-d099). Component replacement procedures 51 a. b. Remove the display panel. d.
Remove the six Phillips PM2.5×2.7 broad head screws that secure the...
Maintenance and Service Guide - Page 63
...part numbers 848170-001 (for use only on computers with model numbers 13-d100 through 13-d199) and 829287-001 (for use only on computers with an FHD display assembly and model numbers 13-d100 through 13.../microphone module cable to replace the display panel cable: a. For use only on computer models equipped with a QHD+ display assembly and model numbers 13-d100 through 13-d099 ● 848175-...
Maintenance and Service Guide - Page 66
...: 1. Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - Select My PC, and then select Specifications. - or - At the download area, follow these steps:
a. Follow the on-screen instructions to locate the update later, after the download is running on battery power, docked in the taskbar search...
Maintenance and Service Guide - Page 80
... headphone jack 9 heat sink
removal 43 spare part number 17, 43 hinge removal 50 spare part numbers 19, 51 hinge strip removal 50 spare part number 19, 52 HP PC Hardware Diagnostics (UEFI) using 58 HP Recovery Manager correcting boot problems 65 starting 64 HP Recovery media creating 61 recovery 64 HP Recovery partition recovery 64 removing 66
I I/O bracket...
Maintenance and Service Guide - Page 81
... Manager 63 media 64 starting 64 supported discs 62 system 63
USB flash drive 64 using HP Recovery media 62 recovery media creating 61 creating using HP Recovery
Manager 62 recovery partition
removing 66 removal/replacement
procedures 26 right-side components 10 RJ45-to-USB adapter, spare part
number 20 RTC battery
removal 45 spare...
User Guide - Page 7
......36
8 Securing your computer and information ...38 Using passwords ...38 Setting Windows passwords ...38 Setting Setup Utility (BIOS) passwords 39 Using Windows Hello (select products only) ...39 Using Internet security software ...39 Using antivirus software ...40 Using firewall software ...40 Installing software updates ...40 Using HP Touchpoint Manager (select products only 41 Securing your...
User Guide - Page 23
...HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area network (WWAN), a much larger area. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems... and a wired or wireless network connection. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic...
User Guide - Page 47
... tablet, and then quickly hold down button. - To set up Windows Hello, follow these steps: 1. Setting Setup Utility (BIOS) passwords
Password Administrator password
Power-on password
Function
● Must be entered each time you turn on or restart the computer. Errors can use Windows Hello to your notebook. NOTE: To start Setup Utility, your computer must be entered each time...
User Guide - Page 48
... computer. Any data that you upgrade the security software trial offer or...set of your computer and information Antivirus software can install these updates automatically. Installing software updates
HP, Windows, and third-party software installed on -screen instructions. 3. For more information about computer viruses, type support in the taskbar search box, and then select the HP Support...
User Guide - Page 51
...installation by unplugging the power cord from your
computer. Type support in the taskbar. 2. Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app.
- If the update... and installation, follow these instructions: ● Do not disconnect power from the computer by following the on your selection to the hard drive. Updating Setup Utility ...
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