HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
... well as support for notebook PC models that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for lower power consumption on computer systems equipped with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI...
... well as support for notebook PC models that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for lower power consumption on computer systems equipped with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI...
User Guide - Windows 8
Page 5
... your hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...15 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices 17 Connecting to a wired network ...18...
... your hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...15 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices 17 Connecting to a wired network ...18...
User Guide - Windows 8
Page 8
... wireless network ...54 Backing up your software applications and information 54 Using an optional security cable lock 54 10 Using Setup Utility (BIOS) and System Diagnostics 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 60 Creating HP Recovery media 60 What you need to know 61 To create HP Recovery media 61 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 63 Remove...
... wireless network ...54 Backing up your software applications and information 54 Using an optional security cable lock 54 10 Using Setup Utility (BIOS) and System Diagnostics 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 60 Creating HP Recovery media 60 What you need to know 61 To create HP Recovery media 61 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 63 Remove...
User Guide - Windows 8
Page 13
...-Packard, POD, Via G. Safety & Comfort Guide To access this guide, select the HP Support Assistant app on the computer and locate this guide. More HP resources You have already used Setup Instructions to turn on the Start screen, select My computer, and then select User guides, or go to http://www.hp.com/ergo. To locate product details, how-to information, and more, use this computer. IMPORTANT: Do NOT...
...-Packard, POD, Via G. Safety & Comfort Guide To access this guide, select the HP Support Assistant app on the computer and locate this guide. More HP resources You have already used Setup Instructions to turn on the Start screen, select My computer, and then select User guides, or go to http://www.hp.com/ergo. To locate product details, how-to information, and more, use this computer. IMPORTANT: Do NOT...
User Guide - Windows 8
Page 25
... wireless button) ● Operating system controls Using the wireless button The computer has a wireless button, one or more information, from the Start screen, type h, and then select Help and Support. From the Start screen, type n, and then select Settings. 2. Connecting to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to turn on or turn on the model. All of hardware or software. If the wireless light is white, at the factory, so the wireless light is on (white) when you can access a wireless...
... wireless button) ● Operating system controls Using the wireless button The computer has a wireless button, one or more information, from the Start screen, type h, and then select Help and Support. From the Start screen, type n, and then select Settings. 2. Connecting to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to turn on or turn on the model. All of hardware or software. If the wireless light is white, at the factory, so the wireless light is on (white) when you can access a wireless...
User Guide - Windows 8
Page 27
... Set up unprotected signals. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that is a security-enabled WLAN, you are off , press the wireless button. A firewall checks both data and requests for and connect to a network or to a wireless network 17 For more information, from other WLAN devices can pick up a new connection or network. If the device is on, the wireless light is on . From the Windows...
... Set up unprotected signals. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that is a security-enabled WLAN, you are off , press the wireless button. A firewall checks both data and requests for and connect to a network or to a wireless network 17 For more information, from other WLAN devices can pick up a new connection or network. If the device is on, the wireless light is on . From the Windows...
User Guide - Windows 8
Page 28
.... To connect the network cable, follow these steps: 1. Plug the other end of Bluetooth devices. A LAN connection uses a network cable and is much faster than a modem, which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. 18 Chapter 3 Connecting to set up a personal area network (PAN) of the network cable into a network wall jack (2) or router. Both cables are 2 kinds of working wirelessly...
.... To connect the network cable, follow these steps: 1. Plug the other end of Bluetooth devices. A LAN connection uses a network cable and is much faster than a modem, which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. 18 Chapter 3 Connecting to set up a personal area network (PAN) of the network cable into a network wall jack (2) or router. Both cables are 2 kinds of working wirelessly...
User Guide - Windows 8
Page 31
... into the microphone and record sound in combination with HDMI TV) on your computer, follow the device manufacturer's instructions. Accessing Beats Audio Control Panel Use Beats Audio Control Panel to adjust the volume. To connect high-definition speakers to your computer. To open Beats Audio Control Panel, from the web (including radio), record audio, or mix audio and video to music, stream audio content from the Start screen, type c, select Control Panel, select Hardware and Sound and then select Beats Audio Control Panel. Using audio On...
... into the microphone and record sound in combination with HDMI TV) on your computer, follow the device manufacturer's instructions. Accessing Beats Audio Control Panel Use Beats Audio Control Panel to adjust the volume. To connect high-definition speakers to your computer. To open Beats Audio Control Panel, from the web (including radio), record audio, or mix audio and video to music, stream audio content from the Start screen, type c, select Control Panel, select Hardware and Sound and then select Beats Audio Control Panel. Using audio On...
User Guide - Windows 8
Page 49
... an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that you are not using. ● Before you are not using them. ● Disconnect unused external devices that are not plugged into external power, the computer runs on battery power. If Battery Check indicates that your battery should be replaced, contact support. The battery in Help and Support. Finding battery information To access battery information, select the HP Support Assistant app on the Start screen, and...
... an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that you are not using. ● Before you are not using them. ● Disconnect unused external devices that are not plugged into external power, the computer runs on battery power. If Battery Check indicates that your battery should be replaced, contact support. The battery in Help and Support. Finding battery information To access battery information, select the HP Support Assistant app on the Start screen, and...
User Guide - Windows 8
Page 52
... updates are connecting an external hardware device that does not connect to replace the battery or access components inside the computer ● When you exit Sleep. Save your work is immediately available to you as soon as you are downloaded. ▲ To enable this feature or manually adjust the settings, from external power. 42 Chapter 6 Managing power Shut down the computer with HP CoolSense on , follow these steps: ▲ From the Start screen, type...
... updates are connecting an external hardware device that does not connect to replace the battery or access components inside the computer ● When you exit Sleep. Save your work is immediately available to you as soon as you are downloaded. ▲ To enable this feature or manually adjust the settings, from external power. 42 Chapter 6 Managing power Shut down the computer with HP CoolSense on , follow these steps: ▲ From the Start screen, type...
User Guide - Windows 8
Page 58
... -screen instructions. Follow the on -screen instructions. ● Do not type on the keyboard or move a computer that you can run more efficiently. For additional information, access the Disk Defragmenter software Help. Without the latest driver, you can resolve issues and bring new features and options to clear, or properly disconnect the external hard drive. Updating programs and drivers HP recommends that is always changing, and updating programs and drivers allows your hard drive...
... -screen instructions. Follow the on -screen instructions. ● Do not type on the keyboard or move a computer that you can run more efficiently. For additional information, access the Disk Defragmenter software Help. Without the latest driver, you can resolve issues and bring new features and options to clear, or properly disconnect the external hard drive. Updating programs and drivers HP recommends that is always changing, and updating programs and drivers allows your hard drive...
User Guide - Windows 8
Page 62
... information about Windows passwords, such as it is it displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support from the list of the power-on page 37 for more information. NOTE: Your administrator password is not interchangeable with an administrator password set in Windows, nor is set , entered, changed , or deleted. 52 Chapter 9 Securing your computer to require the user password to access Setup Utility (BIOS) contents.
... information about Windows passwords, such as it is it displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support from the list of the power-on page 37 for more information. NOTE: Your administrator password is not interchangeable with an administrator password set in Windows, nor is set , entered, changed , or deleted. 52 Chapter 9 Securing your computer to require the user password to access Setup Utility (BIOS) contents.
User Guide - Windows 8
Page 63
..., from the Start screen, type h, and then select Help and Support from the list of user-defined security criteria. Installing Windows security updates Updates to the operating system and other security risks, security software must be preinstalled on your computer. To provide ongoing protection against newly discovered viruses and other software may be kept up to function abnormally. Antivirus software can disable programs, utilities, or the operating system...
..., from the Start screen, type h, and then select Help and Support from the list of user-defined security criteria. Installing Windows security updates Updates to the operating system and other security risks, security software must be preinstalled on your computer. To provide ongoing protection against newly discovered viruses and other software may be kept up to function abnormally. Antivirus software can disable programs, utilities, or the operating system...
User Guide - Windows 8
Page 64
... part of the software. At this section. Security cable locks are only one of the security cable slot on your computer, see Backing up your computer. security breaches and computer viruses, install all available updates are installed on your wireless network, always enable security features. Using an optional security cable lock A security cable lock, which is purchased separately, is designed to http://www.hp.com/support. From the Start screen, type w, and then type Windows update...
... part of the software. At this section. Security cable locks are only one of the security cable slot on your computer, see Backing up your computer. security breaches and computer viruses, install all available updates are installed on your wireless network, always enable security features. Using an optional security cable lock A security cable lock, which is purchased separately, is designed to http://www.hp.com/support. From the Start screen, type w, and then type Windows update...
User Guide - Windows 8
Page 67
... downloaded to the hard drive. If no instructions are ready to reliable external power using the AC adapter. Follow the on your hard drive where the BIOS update is downloaded. The hard drive designation is running on your hard drive that has an .exe extension (for HP updates now. From the Start screen, select HP Support Assistant. 2. At the download area, follow these steps: 3. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update...
... downloaded to the hard drive. If no instructions are ready to reliable external power using the AC adapter. Follow the on your hard drive where the BIOS update is downloaded. The hard drive designation is running on your hard drive that has an .exe extension (for HP updates now. From the Start screen, select HP Support Assistant. 2. At the download area, follow these steps: 3. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update...
User Guide - Windows 8
Page 72
... another drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Windows Help and Support. For more information, see Recovering using HP Recovery Manager on page 66. 62 Chapter 11 Backing up data to restore without the requirements of Windows Refresh or a reinstallation. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you want a quick...
... another drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Windows Help and Support. For more information, see Recovering using HP Recovery Manager on page 66. 62 Chapter 11 Backing up data to restore without the requirements of Windows Refresh or a reinstallation. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you want a quick...
User Guide - Windows 8
Page 73
... Reset your files, select Get started, and follow the on - Restore and recovery 63 From the Start screen, type h, and then select Help and Support. Click Change PC settings in the bottom right corner of the screen to display charms. 2. Under Refresh your PC without affecting your PC, and follow the on -screen instructions. screen instructions. The Remove everything and reinstall Windows on the system at the factory. To remove...
... Reset your files, select Get started, and follow the on - Restore and recovery 63 From the Start screen, type h, and then select Help and Support. Click Change PC settings in the bottom right corner of the screen to display charms. 2. Under Refresh your PC without affecting your PC, and follow the on -screen instructions. screen instructions. The Remove everything and reinstall Windows on the system at the factory. To remove...
User Guide - Windows 8
Page 80
... software, using 53 audio functions, checking 22 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B back up personal files 60 backing up software and information 54 backups 59 bass settings hot key 34 battery discharging 39 low battery levels 39 battery information, finding 39 battery power 39 Beats Audio 21, 34 Beats Audio Control Panel 21 Beats Audio hot key 21 best practices 1 BIOS determining version 56 downloading an update 57 updating 56 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 65 bottom 13 buttons...
... software, using 53 audio functions, checking 22 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B back up personal files 60 backing up software and information 54 backups 59 bass settings hot key 34 battery discharging 39 low battery levels 39 battery information, finding 39 battery power 39 Beats Audio 21, 34 Beats Audio Control Panel 21 Beats Audio hot key 21 best practices 1 BIOS determining version 56 downloading an update 57 updating 56 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 65 bottom 13 buttons...
User Guide - Windows 8
Page 81
... input power 67 installing critical security updates 53 optional security cable lock 54 integrated webcam light, identifying 7, 20 internal display switch, identifying 7 internal microphones, identifying 7, 19 Internet connection setup 16 Internet security software, using 53 J jacks audio-in (microphone) 5 audio-out (headphone) 5 network 6 RJ-45 (network) 6 K keyboard hot keys, identifying 34 keys action 11 esc 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock 10 hard drive...
... input power 67 installing critical security updates 53 optional security cable lock 54 integrated webcam light, identifying 7, 20 internal display switch, identifying 7 internal microphones, identifying 7, 19 Internet connection setup 16 Internet security software, using 53 J jacks audio-in (microphone) 5 audio-out (headphone) 5 network 6 RJ-45 (network) 6 K keyboard hot keys, identifying 34 keys action 11 esc 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock 10 hard drive...
User Guide - Windows 8
Page 82
... USB ports, identifying 5, 20 using external AC power 40 using passwords 51 V vents, identifying 12 video 22 W webcam 20 webcam light, identifying 7, 19 webcam, identifying 7, 19 Windows backup 60 File History 60, 62 Refresh 62, 63 reinstall 62, 63 remove everything and reinstall option 63 reset 63 restoring files 62 system restore point 60, 62 Windows applications key, identifying 11 Windows logo key, identifying 11 Windows passwords 52 Windows security updates, installing 53 wireless button 15 wireless certification label 13 wireless controls button 15 operating...
... USB ports, identifying 5, 20 using external AC power 40 using passwords 51 V vents, identifying 12 video 22 W webcam 20 webcam light, identifying 7, 19 webcam, identifying 7, 19 Windows backup 60 File History 60, 62 Refresh 62, 63 reinstall 62, 63 remove everything and reinstall option 63 reset 63 restoring files 62 system restore point 60, 62 Windows applications key, identifying 11 Windows logo key, identifying 11 Windows passwords 52 Windows security updates, installing 53 wireless button 15 wireless certification label 13 wireless controls button 15 operating...
