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...a network. ••Solid blue light indicates that wireless connection has been established and you can use to open the CD and then double-click HP Installer. 4. Remove the CD from your computer. 2. After the installation finishes, restart the computer. Restart and reset. 1. Wait a minute, then...to select it . Note: The uninstaller removes all of the screen to fix common printer problems. Windows Make sure that you can print. ••Slow blinking light indicates that came with the HP printer. 3 On the desktop, open the Charms bar, click the Settings icon, click ...
...a network. ••Solid blue light indicates that wireless connection has been established and you can use to open the CD and then double-click HP Installer. 4. Remove the CD from your computer. 2. After the installation finishes, restart the computer. Restart and reset. 1. Wait a minute, then...to select it . Note: The uninstaller removes all of the screen to fix common printer problems. Windows Make sure that you can print. ••Slow blinking light indicates that came with the HP printer. 3 On the desktop, open the Charms bar, click the Settings icon, click ...
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... Networking Need networking help you prepare your wireless network, set up or reconfigure your printer, and troubleshoot networking problems. If your network installation was unsuccessful: •• Confirm that were performed, to : www.hp.com/go /wirelessprinting can share your printer. The Wireless Test Report is installed over your network. Security software...
... Networking Need networking help you prepare your wireless network, set up or reconfigure your printer, and troubleshoot networking problems. If your network installation was unsuccessful: •• Confirm that were performed, to : www.hp.com/go /wirelessprinting can share your printer. The Wireless Test Report is installed over your network. Security software...
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..., this Warranty Statement shall be deemed modified to be consistent with such local law. For software products, HP's limited warranty applies only to a failure to country elsewhere in your purchase agreement. b. d. HP products may have other problems, including those defects that arise as follows: United Kingdom: Hewlett-Packard Ltd Cain Road Bracknell GB...
..., this Warranty Statement shall be deemed modified to be consistent with such local law. For software products, HP's limited warranty applies only to a failure to country elsewhere in your purchase agreement. b. d. HP products may have other problems, including those defects that arise as follows: United Kingdom: Hewlett-Packard Ltd Cain Road Bracknell GB...
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...to the printer without a router 57 Change from a USB connection to print ...75 Solve print problem ...79 Solve copy and scan problem ...80 Solve networking problem ...81 Cartridge errors (Windows software 82 HP support ...84 Appendix A Technical information ...87 Hewlett-Packard Company notices ...88 Specifications ...89 Environmental... the cartridges ...46 Use single-cartridge mode ...49 Cartridge warranty information ...50 Tips for networked printers 60 9 Solve a problem ...63 Clear paper jam ...64 Clear carriage jam ...68 Clean ink smear ...69 Improve print quality ...70 Ink cartridge...
...to the printer without a router 57 Change from a USB connection to print ...75 Solve print problem ...79 Solve copy and scan problem ...80 Solve networking problem ...81 Cartridge errors (Windows software 82 HP support ...84 Appendix A Technical information ...87 Hewlett-Packard Company notices ...88 Specifications ...89 Environmental... the cartridges ...46 Use single-cartridge mode ...49 Cartridge warranty information ...50 Tips for networked printers 60 9 Solve a problem ...63 Clear paper jam ...64 Clear carriage jam ...68 Clean ink smear ...69 Improve print quality ...70 Ink cartridge...
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1 HP ENVY 5530 e-All-in-One series Help Learn how to use your HP ENVY 5530 series ● Get to know the HP ENVY 5530 series on page 3 ● Print on page 9 ● Use Web Services on page 29 ● Copy and scan on page 35 ● Work with cartridges on page 43 ● Connectivity on page 53 ● Technical information on page 87 ● Solve a problem on page 63 ENWW 1
1 HP ENVY 5530 e-All-in-One series Help Learn how to use your HP ENVY 5530 series ● Get to know the HP ENVY 5530 series on page 3 ● Print on page 9 ● Use Web Services on page 29 ● Copy and scan on page 35 ● Work with cartridges on page 43 ● Connectivity on page 53 ● Technical information on page 87 ● Solve a problem on page 63 ENWW 1
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9 Solve a problem ● Clear paper jam ● Clear carriage jam ● Clean ink smear ● Improve print quality ● Ink cartridge problem ● Unable to print ● Solve print problem ● Solve copy and scan problem ● Solve networking problem ● Cartridge errors (Windows software) ● HP support ENWW 63
9 Solve a problem ● Clear paper jam ● Clear carriage jam ● Clean ink smear ● Improve print quality ● Ink cartridge problem ● Unable to print ● Solve print problem ● Solve copy and scan problem ● Solve networking problem ● Cartridge errors (Windows software) ● HP support ENWW 63
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Clear paper jam Clear a paper jam from the paper path 1. To clear a paper jam from the paper path. Open the paper path cover. 3. Remove the jammed paper from the rear roller. 4. Open the cartridge access door. 2. Close the paper path cover. 64 Chapter 9 Solve a problem ENWW
Clear paper jam Clear a paper jam from the paper path 1. To clear a paper jam from the paper path. Open the paper path cover. 3. Remove the jammed paper from the rear roller. 4. Open the cartridge access door. 2. Close the paper path cover. 64 Chapter 9 Solve a problem ENWW
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... a paper jam from inside the printer. 4. Try printing again. To clear a paper jam from the paper tray. 2. Open the cartridge access door. 66 Chapter 9 Solve a problem ENWW Rotate the printer so it rests on its left side. 3. 4. Close the cartridge access door. 6. Remove all paper or media from the paper tray 1.
... a paper jam from inside the printer. 4. Try printing again. To clear a paper jam from the paper tray. 2. Open the cartridge access door. 66 Chapter 9 Solve a problem ENWW Rotate the printer so it rests on its left side. 3. 4. Close the cartridge access door. 6. Remove all paper or media from the paper tray 1.
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Make sure the paper-width guides do not resolve the problem, click here for more online troubleshooting. Close the cartridge access door. 4. If the above solutions do not bend the paper in the paper tray. ● ...
Make sure the paper-width guides do not resolve the problem, click here for more online troubleshooting. Close the cartridge access door. 4. If the above solutions do not bend the paper in the paper tray. ● ...
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To get help topics, touch Troubleshoot and Support, and then touch Clear Carriage Jam. Clear carriage jam Remove any tools or other devices to remove jammed paper. Always use any objects, such as paper, that are blocking the print carriage. Touch the directional button to go online for more information. 68 Chapter 9 Solve a problem ENWW NOTE: Do not use caution when removing jammed paper from the Home screen. Click here to navigate through help from the print display, touch Help from inside the printer.
To get help topics, touch Troubleshoot and Support, and then touch Clear Carriage Jam. Clear carriage jam Remove any tools or other devices to remove jammed paper. Always use any objects, such as paper, that are blocking the print carriage. Touch the directional button to go online for more information. 68 Chapter 9 Solve a problem ENWW NOTE: Do not use caution when removing jammed paper from the Home screen. Click here to navigate through help from the print display, touch Help from inside the printer.
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... ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. This allows the printer to move the cartridges to realign the ink cartridges. Check the estimated ink levels to align ...information, see Check the estimated ink levels on ink consider replacing them . 4. The printer prints an alignment sheet. 70 Chapter 9 Solve a problem ENWW Check the printer software to open the printer software: ● Windows 8: On the Start screen, right-click an empty area on the...
... ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. This allows the printer to move the cartridges to realign the ink cartridges. Check the estimated ink levels to align ...information, see Check the estimated ink levels on ink consider replacing them . 4. The printer prints an alignment sheet. 70 Chapter 9 Solve a problem ENWW Check the printer software to open the printer software: ● Windows 8: On the Start screen, right-click an empty area on the...
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... button until you can see it . b. Depending on your operating system, do not resolve the problem, click here for more online troubleshooting. 72 Chapter 9 Solve a problem ENWW Click Clean Ink Cartridges on the printer display, select Tools. To print a diagnostics page from...name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. d. In the printer software, click Print & Scan and then click Maintain Your Printer to open the printer software:...
... button until you can see it . b. Depending on your operating system, do not resolve the problem, click here for more online troubleshooting. 72 Chapter 9 Solve a problem ENWW Click Clean Ink Cartridges on the printer display, select Tools. To print a diagnostics page from...name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. d. In the printer software, click Print & Scan and then click Maintain Your Printer to open the printer software:...
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If your problem is still not resolved, see Replace the cartridges on the ink cartridge. Remove the cartridge indicated in damage to the ink cartridges. 1. To clean cartridge ... is on the ink cartridge. Wait for more information. This could result in the error message. 4. Feature 1 ENWW Description Electrical contacts Ink cartridge problem 73 Ink cartridge problem First try removing and reinserting the ink cartridges. Check that the ink cartridges are reinstalled in the correct slots. Open the cartridge access door...
If your problem is still not resolved, see Replace the cartridges on the ink cartridge. Remove the cartridge indicated in damage to the ink cartridges. 1. To clean cartridge ... is on the ink cartridge. Wait for more information. This could result in the error message. 4. Feature 1 ENWW Description Electrical contacts Ink cartridge problem 73 Ink cartridge problem First try removing and reinserting the ink cartridges. Check that the ink cartridges are reinstalled in the correct slots. Open the cartridge access door...
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Reinstall the ink cartridge. 9. The contacts look like a set of gold-colored bumps positioned to operate the HP ENVY 5530 series with a damp lint-free cloth. If you can remove it and use the single-cartridge mode to meet the contacts on the ink cartridge. 7. ... elsewhere on again. Click here to wipe the contacts. 8. Use a dry swab or lint-free cloth to go online for more information. 74 Chapter 9 Solve a problem ENWW Close the access door, and check if the error message has gone away. 10. CAUTION: Be careful to touch only the contacts, and do...
Reinstall the ink cartridge. 9. The contacts look like a set of gold-colored bumps positioned to operate the HP ENVY 5530 series with a damp lint-free cloth. If you can remove it and use the single-cartridge mode to meet the contacts on the ink cartridge. 7. ... elsewhere on again. Click here to wipe the contacts. 8. Use a dry swab or lint-free cloth to go online for more information. 74 Chapter 9 Solve a problem ENWW Close the access door, and check if the error message has gone away. 10. CAUTION: Be careful to touch only the contacts, and do...
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... Start, and then click or tap OK. vi. ii. Double-click Services. Right-click the Print Spooler service, and then click Properties. 76 Chapter 9 Solve a problem ENWW b. ii. iii. From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools. If the service is set as Default...
... Start, and then click or tap OK. vi. ii. Double-click Services. Right-click the Print Spooler service, and then click Properties. 76 Chapter 9 Solve a problem ENWW b. ii. iii. From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools. If the service is set as Default...
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If it to turn on the printer. If the above solutions do not resolve the problem, click here for a green light indicating the printer is fully plugged into the wall outlet. 8. Unplug the power cord from the side of the printer ... cord to turn on , disconnect the power cord from the wall outlet. 6. Look inside the printer and check for more online troubleshooting. 78 Chapter 9 Solve a problem ENWW Plug the power cord back into the printer, or connect to a power outlet 2. If it is not lit, the printer is not receiving electrical...
If it to turn on the printer. If the above solutions do not resolve the problem, click here for a green light indicating the printer is fully plugged into the wall outlet. 8. Unplug the power cord from the side of the printer ... cord to turn on , disconnect the power cord from the wall outlet. 6. Look inside the printer and check for more online troubleshooting. 78 Chapter 9 Solve a problem ENWW Plug the power cord back into the printer, or connect to a power outlet 2. If it is not lit, the printer is not receiving electrical...
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... more information. ● If there are still unable to print, HP printer software for Windows provides tools that there is paper in -One series, click HP ENVY 5530 e-Allin-One series, click the Help button, and then double-click HP Print and Scan Doctor. From the Home screen, touch the Settings icon...smears. If print quality is not acceptable, try aligning the printer. See Improve print quality on page 70 for more information. Solve print problem Make sure that the printer is turned on and that can help solve many common "Unable to Print" issues. Click here to diagnose printer...
... more information. ● If there are still unable to print, HP printer software for Windows provides tools that there is paper in -One series, click HP ENVY 5530 e-Allin-One series, click the Help button, and then double-click HP Print and Scan Doctor. From the Home screen, touch the Settings icon...smears. If print quality is not acceptable, try aligning the printer. See Improve print quality on page 70 for more information. Solve print problem Make sure that the printer is turned on and that can help solve many common "Unable to Print" issues. Click here to diagnose printer...
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From the Start menu on your computer, click All Programs, and then click HP. Learn more about how to go online for more information. Under HP ENVY 5530 e-All-in-One series, click HP ENVY 5530 e-All-in-One series, click the Help button, and then double-click HP Print and Scan Doctor. Click here to solve scan issues. Learn how to scan" issues. Solve copy and scan problem HP provides a Scan Diagnostic Utility (Windows only) that can help solve many common "Unable to solve copy issues. Click here to go online for more information. 80 Chapter 9 Solve a problem ENWW
From the Start menu on your computer, click All Programs, and then click HP. Learn more about how to go online for more information. Under HP ENVY 5530 e-All-in-One series, click HP ENVY 5530 e-All-in-One series, click the Help button, and then double-click HP Print and Scan Doctor. Click here to solve scan issues. Learn how to scan" issues. Solve copy and scan problem HP provides a Scan Diagnostic Utility (Windows only) that can help solve many common "Unable to solve copy issues. Click here to go online for more information. 80 Chapter 9 Solve a problem ENWW
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...to work with your network security settings. Click here to go online for more information. ● Learn how to go online for more about the HP Print and Scan Doctor (Windows only) and other troubleshooting tips. Click here to solve networking issues. ● Learn more information. From the Home ...or print wireless test report 1. Click the links below to find your firewall and anti-virus programs during printer setup. ENWW Solve networking problem 81 Solve networking problem Check the network configuration or print the wireless test report to scroll through options.
...to work with your network security settings. Click here to go online for more information. ● Learn how to go online for more about the HP Print and Scan Doctor (Windows only) and other troubleshooting tips. Click here to solve networking issues. ● Learn more information. From the Home ...or print wireless test report 1. Click the links below to find your firewall and anti-virus programs during printer setup. ENWW Solve networking problem 81 Solve networking problem Check the network configuration or print the wireless test report to scroll through options.
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... Cartridge supply upgrade ● Check cartridge access door ● Older generation cartridges ● Printer failure ● Ink cartridge problem Cartridge supply upgrade If the supply upgrade is not successful, try getting your printer to recognize the supply upgrade cartridge: 1. ... supply upgrade cartridge. 2. Click here to go online for more information. 82 Chapter 9 Solve a problem ENWW If you still receive a supply upgrade problem error message, contact HP support for printing. Close the cartridge access door, then wait until the carriage stops moving . 4. ...
... Cartridge supply upgrade ● Check cartridge access door ● Older generation cartridges ● Printer failure ● Ink cartridge problem Cartridge supply upgrade If the supply upgrade is not successful, try getting your printer to recognize the supply upgrade cartridge: 1. ... supply upgrade cartridge. 2. Click here to go online for more information. 82 Chapter 9 Solve a problem ENWW If you still receive a supply upgrade problem error message, contact HP support for printing. Close the cartridge access door, then wait until the carriage stops moving . 4. ...
