User Guide
Page 4
... ...46 Use single-cartridge mode ...49 Cartridge warranty information ...50 Tips for networked printers 60 9 Solve a problem ...63 Clear paper jam ...64 Clear carriage jam ...68 Clean ink smear ...69 Improve print quality ...70 Ink cartridge problem ...73 Unable to print ...75 Solve print problem ......79 Solve copy and scan problem ...80 Solve networking problem ...81 Cartridge errors (Windows software 82 HP support ...84 Appendix A Technical ...
... ...46 Use single-cartridge mode ...49 Cartridge warranty information ...50 Tips for networked printers 60 9 Solve a problem ...63 Clear paper jam ...64 Clear carriage jam ...68 Clean ink smear ...69 Improve print quality ...70 Ink cartridge problem ...73 Unable to print ...75 Solve print problem ......79 Solve copy and scan problem ...80 Solve networking problem ...81 Cartridge errors (Windows software 82 HP support ...84 Appendix A Technical ...
User Guide
Page 22
... the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. ● If you produce great results, time after time. ● Make sure the cartridges have sufficient ink. To learn more tips about working with cartridges, see Clear paper jam on page 51 for more information. ● Learn...
... the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. ● If you produce great results, time after time. ● Make sure the cartridges have sufficient ink. To learn more tips about working with cartridges, see Clear paper jam on page 51 for more information. ● Learn...
User Guide
Page 67
9 Solve a problem ● Clear paper jam ● Clear carriage jam ● Clean ink smear ● Improve print quality ● Ink cartridge problem ● Unable to print ● Solve print problem ● Solve copy and scan problem ● Solve networking problem ● Cartridge errors (Windows software) ● HP support ENWW 63
9 Solve a problem ● Clear paper jam ● Clear carriage jam ● Clean ink smear ● Improve print quality ● Ink cartridge problem ● Unable to print ● Solve print problem ● Solve copy and scan problem ● Solve networking problem ● Cartridge errors (Windows software) ● HP support ENWW 63
User Guide
Page 68
Remove the jammed paper from the paper path 1. Open the paper path cover. 3. Close the paper path cover. 64 Chapter 9 Solve a problem ENWW To clear a paper jam from the rear roller. 4. Clear paper jam Clear a paper jam from the paper path. Open the cartridge access door. 2.
Remove the jammed paper from the paper path 1. Open the paper path cover. 3. Close the paper path cover. 64 Chapter 9 Solve a problem ENWW To clear a paper jam from the rear roller. 4. Clear paper jam Clear a paper jam from the paper path. Open the cartridge access door. 2.
User Guide
Page 69
ENWW Clear paper jam 65 Remove the jammed paper. Try printing again. Close the cartridge access door. 6. To clear a paper jam from the duplexer. Press on the hole of the duplexer path cover to lift it up. Open the paper path cover. 3. 5. Clear a paper jam from the duplexer 1. Open the cartridge access door. 2.
ENWW Clear paper jam 65 Remove the jammed paper. Try printing again. Close the cartridge access door. 6. To clear a paper jam from the duplexer. Press on the hole of the duplexer path cover to lift it up. Open the paper path cover. 3. 5. Clear a paper jam from the duplexer 1. Open the cartridge access door. 2.
User Guide
Page 70
... back into place. 5. Slide out the paper tray, and then remove jammed paper from the paper tray. 2. To clear a paper jam from the paper tray. Close the cartridge access door. 6. Clear a paper jam from print zone 1. Clear a paper jam from the paper tray 1. Open the cartridge access door. 66 Chapter 9 Solve a problem ENWW To clear a paper jam from the print zone. Rotate the printer...
... back into place. 5. Slide out the paper tray, and then remove jammed paper from the paper tray. 2. To clear a paper jam from the paper tray. Close the cartridge access door. 6. Clear a paper jam from print zone 1. Clear a paper jam from the paper tray 1. Open the cartridge access door. 66 Chapter 9 Solve a problem ENWW To clear a paper jam from the print zone. Rotate the printer...
User Guide
Page 71
... the entire stack of paper in the paper tray must be the same size and type. ● Adjust the paper-width guides in the paper tray; Remove the jammed paper from the paper tray frequently. ● Ensure that paper loaded in the paper tray lays flat and the... edges are not bent or torn. ● Do not combine different paper types and paper sizes in the paper tray to continue the current job. ENWW Clear paper jam...
... the entire stack of paper in the paper tray must be the same size and type. ● Adjust the paper-width guides in the paper tray; Remove the jammed paper from the paper tray frequently. ● Ensure that paper loaded in the paper tray lays flat and the... edges are not bent or torn. ● Do not combine different paper types and paper sizes in the paper tray to continue the current job. ENWW Clear paper jam...
User Guide
Page 72
Touch the directional button to go online for more information. 68 Chapter 9 Solve a problem ENWW Click here to navigate through help from the print display, touch Help from inside the printer. NOTE: Do not use caution when removing jammed paper from the Home screen. To get help topics, touch Troubleshoot and Support, and then touch Clear Carriage Jam. Always use any objects, such as paper, that are blocking the print carriage. Clear carriage jam Remove any tools or other devices to remove jammed paper.
Touch the directional button to go online for more information. 68 Chapter 9 Solve a problem ENWW Click here to navigate through help from the print display, touch Help from inside the printer. NOTE: Do not use caution when removing jammed paper from the Home screen. To get help topics, touch Troubleshoot and Support, and then touch Clear Carriage Jam. Always use any objects, such as paper, that are blocking the print carriage. Clear carriage jam Remove any tools or other devices to remove jammed paper.