HP ENVY 5530 Support Question
HP ENVY 5530 Support Question
Find answers below for this question about HP ENVY 5530.Need a HP ENVY 5530 manual? We have 3 online manuals for this item!
Question posted by gjdzigas on September 3rd, 2015
I Have A Paper Jam And Don't Know How To Open Back Of Computer To Get It Out!
The printer is telling me there is a paper jam...Ican se a bit of it butcan't open the back of printer to pull it out!
Current Answers
Answer #1: Posted by hzplj9 on September 3rd, 2015 12:42 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,873,510
Member since:
June 25th, 2012 Points: 4,873,510
Check out the link attached and go to "Troubleshooting" and "Paper Jams"
https://support.hp.com/gb-en/error?errorType=404.
Hope that helps.
Related HP ENVY 5530 Manual Pages
Reference Guide - Page 2
... turn on the state of the cartridges.
Copy: Opens the Copy menu where you can select a destination for your printer to a wireless network using the Wireless Setup Wizard,... operation.
Wireless Direct icon: Opens Wireless Direct Settings where you can print calendars, check lists, games, notebook paper, graph paper, and music paper.
2
Settings icon: Opens the Settings menu where you ...
User Guide - Page 3
... ...1
2 Get to know the HP ENVY 5530 series ...3 Printer parts ...4 Control panel and status lights ...6 Auto-Off ...8
3 Print ...9 Print photos ...10 Print documents ...12 Print envelopes ...14 Print Quick Forms ...15 Print with HP wireless direct ...16 Tips for print success ...18 Print using the maximum dpi ...20
4 Paper basics ...21 Recommended papers for printing ...22...
User Guide - Page 4
... ...44 Order ink supplies ...45 Replace the cartridges ...46 Use single-cartridge mode ...49 Cartridge warranty information ...50 Tips for networked printers 60
9 Solve a problem ...63 Clear paper jam ...64 Clear carriage jam ...68 Clean ink smear ...69 Improve print quality ...70 Ink cartridge problem ...73 Unable to print ...75 Solve print problem ...79...
User Guide - Page 8
Printer parts
Figure 2-1 Front and top views of HP ENVY 5530 e-All-in-One series
Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Description Lid Lid-backing Glass Paper-width guide Cartridge access door Paper path cover Cartridge access area Ink cartridges On button Memory card light Memory card slot Control panel Color graphics...
User Guide - Page 10
....
Displays a warning symbol if the ink level is displayed when you to know the HP ENVY 5530 series
ENWW
Wireless icon: Opens the Wireless Summary menu, where you can also print a wireless test report, helping diagnose network connection issues.
Wireless status light: Indicates whether the printer has a wireless connection to navigate between two Home screens.
User Guide - Page 11
...Forms, you can print calendars, check lists, games, notebook paper, graph paper, and music paper. Press the button to display the printer's email address, ePrint status, and ePrint feature. Figure ...printer display.
● If wireless is turned off , the display screen shows Wireless Off.
Feature 17 18
Description
Scan: Opens the Scan menu where you can select a destination for your printer...
User Guide - Page 12
... turns off completely, so you choose.
8 Chapter 2 Get to know the HP ENVY 5530 series
ENWW Auto-Off turns the printer off after 5 minutes of inactivity to help reduce energy use. Depending on your operating system, do one of the following to open the printer software:
● Windows 8: On the Start screen, right-click an empty...
User Guide - Page 14
... then touch your selection. You can also save any new settings as defaults.
8. Open the paper tray extender. On the Photo menu, touch View & Print to display the Photo menu... photo paper 1.
Insert a memory card into the paper tray. ● Pull out the paper tray until it stops. ● Load photo paper print side down arrow to specify the number of the paper. ● Push the paper tray ...
User Guide - Page 15
... menu in Grayscale drop-down list.
5. Then click the Advanced button and select Yes from the Print in your printer is selected.
3. The paper might be flat before printing. Click the button that opens the Properties dialog box. Click OK to return to the Properties dialog box.
6.
If you want to print max...
User Guide - Page 16
... that opens the Properties dialog box. From your printer is selected.
12 Chapter 3 Print
ENWW Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation. ● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list. 5. Load paper into the paper tray. ● Pull out the paper tray...
User Guide - Page 18
... list.
5. Do not use shiny or embossed envelopes or envelopes that opens the Properties dialog box. Push the envelopes into the paper tray of the HP ENVY 5530 series. Make sure your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
4. Click OK, and then click Print or OK in...
User Guide - Page 22
... tips about working with cartridges, see Clear paper jam on your operating system, do not bend the paper in the paper tray.
● Set the print quality and paper size settings according to the type and size of paper is loaded at a time.
● Adjust the paper-width guides in the printer software.
Tips for more information. Learn...
User Guide - Page 67
9 Solve a problem
● Clear paper jam ● Clear carriage jam ● Clean ink smear ● Improve print quality ● Ink cartridge problem ● Unable to print ● Solve print problem ● Solve copy and scan problem ● Solve networking problem ● Cartridge errors (Windows software) ● HP support
ENWW
63
User Guide - Page 68
Open the cartridge access door.
2. Remove the jammed paper from the paper path
1. Close the paper path cover.
64 Chapter 9 Solve a problem
ENWW To clear a paper jam from the rear roller.
4. Open the paper path cover.
3. Clear paper jam
Clear a paper jam from the paper path.
User Guide - Page 69
Close the cartridge access door.
6. Clear a paper jam from the duplexer 1. To clear a paper jam from the duplexer. Remove the jammed paper. Try printing again. Press on the hole of the duplexer path cover to lift it up. ENWW
Clear paper jam 65 Open the paper path cover.
3.
5. Open the cartridge access door.
2.
User Guide - Page 70
... a paper jam from the paper tray. 2. Close the cartridge access door.
6. Slide out the paper tray, and then remove jammed paper from the print zone. Slide the paper tray back into place. 5. Close the paper path cover.
5. Try printing again. Rotate printer until it stands on its base, and then load the paper. Clear a paper jam from inside the printer.
4. Rotate the printer so...
User Guide - Page 71
If the above solutions do not bend the paper in the paper tray. ● Do not force the paper too far forward in the paper tray. ENWW
Clear paper jam 67 Prevent paper jams ● Do not overfill the paper tray. ● Remove printed papers from inside the printer. 3.
Make sure the paper-width guides do not resolve the problem, click here for...
User Guide - Page 72
... the Home screen. Touch the directional button to remove jammed paper. Click here to go online for more information.
68 Chapter 9 Solve a problem
ENWW
Clear carriage jam
Remove any tools or other devices to navigate through help from the print display, touch Help from inside the printer. To get help topics, touch Troubleshoot and Support...
User Guide - Page 75
... Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. Recycle or discard the cartridge alignment sheet. To print a diagnostics page from the printer display
a.
Review the blue, magenta, yellow, and black boxes on the printer display, select Align Printer. If you do one of the following to align...
User Guide - Page 79
... to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers. ● Windows 7: From the Windows Start menu, click Devices and Printers. ● Windows Vista: From the Windows Start menu, click Control Panel...
Similar Questions
I Have A Paper Jam & Cant Pull Paper Out To Front Of Printer
(Posted by barbarascriven 9 years ago)
Where To Get Staples For A Hp Laserjet M4345mfp Multifunction Device
(Posted by jrodrarmand 9 years ago)
I Have A Paper Jam, How Do I Get In To 'unjam'??
i do not have info in my paperwork to show me how to 'unjam' the printer, how????
i do not have info in my paperwork to show me how to 'unjam' the printer, how????
(Posted by jackienichols71 10 years ago)
I Have A Paper Jam Which Will Not Move
I have a paper jam how do I correct as the paper will not move?
I have a paper jam how do I correct as the paper will not move?
(Posted by stephenfrench55 10 years ago)
I Had A Paper Jam In My Hp 3150. When I Pulled A Piece Tore Off And I Can't Geta
When I pulled the jamed paper out a piece torn off in the carriage and although I can see it I can't...
When I pulled the jamed paper out a piece torn off in the carriage and although I can see it I can't...
(Posted by stephenwms 11 years ago)