Quick Setup and Getting Started Guide
Page 7
... Started Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 4 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the Computer 5 Finding More Information 5 Accessing the User...
... Started Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 4 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the Computer 5 Finding More Information 5 Accessing the User...
Quick Setup and Getting Started Guide
Page 10
...any files or documents that allows you must also install the drivers for updates and install critical updates and service packs. For more pop-up and recover the primary hard drive on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to scan for ... and Recovery Manager is complete, you to create backups of your data files. The application works within Windows to back up windows that ask you to install a program from http://www.hp.com/support. Refer to reboot the machine. Then select Yes to the operating system or backup utility...
...any files or documents that allows you must also install the drivers for updates and install critical updates and service packs. For more pop-up and recover the primary hard drive on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to scan for ... and Recovery Manager is complete, you to create backups of your data files. The application works within Windows to back up windows that ask you to install a program from http://www.hp.com/support. Refer to reboot the machine. Then select Yes to the operating system or backup utility...
Quick Setup and Getting Started Guide
Page 12
.... Go to search the Recovery Disc Set for the CD with the compaq\hpdiags directory. 5. Select Download drivers and software (and firmware). 4. NOTE: HP Insight Diagnostics is included as part of HP Insight Diagnostics 1. While the computer is recommended that the system attempts to... boot to the optical drive before booting to the hard drive. Use Windows Explorer to http://www.hp.com....
.... Go to search the Recovery Disc Set for the CD with the compaq\hpdiags directory. 5. Select Download drivers and software (and firmware). 4. NOTE: HP Insight Diagnostics is included as part of HP Insight Diagnostics 1. While the computer is recommended that the system attempts to... boot to the optical drive before booting to the hard drive. Use Windows Explorer to http://www.hp.com....
Installing Windows 7 Beta on HP Business Desktops
Page 1
... how to install Microsoft® Windows 7 Beta on HP business Desktops. Pre-release operating systems are not supported on select HP Business Desktop personal computers. Installing Windows® 7 Beta on HP Business Desktops March 15, 2009 Table of Contents: Introduction ...1 Purpose 1 Audience 2 System Requirements and prerequisites 2 Prerequisites 3 Installing the operating system and drivers 3 Installing the operating system 3 Driver availability 4 Appendix A: Known Anomalies 5 Drive...
... how to install Microsoft® Windows 7 Beta on HP business Desktops. Pre-release operating systems are not supported on select HP Business Desktop personal computers. Installing Windows® 7 Beta on HP Business Desktops March 15, 2009 Table of Contents: Introduction ...1 Purpose 1 Audience 2 System Requirements and prerequisites 2 Prerequisites 3 Installing the operating system and drivers 3 Installing the operating system 3 Driver availability 4 Appendix A: Known Anomalies 5 Drive...
Installing Windows 7 Beta on HP Business Desktops
Page 2
...adapter with Windows 7. System Requirements and prerequisites The following represents a list of requirements and HP Business Desktop models recommended for testing with WDDM driver and 128MB of memory o All models listed below have WDDM video drivers available ...HP personnel and clients evaluating Windows 7 Beta. Audience This white paper is for UMA systems) and 80 GB 7200 RPM hard drive Applicable 2007 and prior models dc7700 dc7800 dc5700 dc5750 Applicable 2008 models dc7900 dc5800 dc5850 dx7400 dx7500...
...adapter with Windows 7. System Requirements and prerequisites The following represents a list of requirements and HP Business Desktop models recommended for testing with WDDM driver and 128MB of memory o All models listed below have WDDM video drivers available ...HP personnel and clients evaluating Windows 7 Beta. Audience This white paper is for UMA systems) and 80 GB 7200 RPM hard drive Applicable 2007 and prior models dc7700 dc7800 dc5700 dc5750 Applicable 2008 models dc7900 dc5800 dc5850 dx7400 dx7500...
Installing Windows 7 Beta on HP Business Desktops
Page 3
... OS installation. Prerequisites You will delete all user data prior to evaluate the Windows 7 operating system. Installing the operating system and drivers This section provides guidelines for operating system installation. 4. See Driver Tables for those who perform a clean installation of Microsoft Windows 7. HP cannot be a technical resource for additional information. Select Custom Installation when prompted...
... OS installation. Prerequisites You will delete all user data prior to evaluate the Windows 7 operating system. Installing the operating system and drivers This section provides guidelines for operating system installation. 4. See Driver Tables for those who perform a clean installation of Microsoft Windows 7. HP cannot be a technical resource for additional information. Select Custom Installation when prompted...
Installing Windows 7 Beta on HP Business Desktops
Page 4
Driver included in Windows 7 Beta * - Driver included in Windows 7 Beta * - Driver available from Windows Update Driver available from Windows Update 2008 Video Audio SMBUS NIC Models Controller (chipset) dc7900 dc5800 dc5850 dx7400 * dx7500 No dx7510 No Intel HECI No N/A Intel SOL TPM Module No N/A Note: Driver availability is subject to change . - Driver availability As of late February 2009, drivers for key subsystems are...
Driver included in Windows 7 Beta * - Driver included in Windows 7 Beta * - Driver available from Windows Update Driver available from Windows Update 2008 Video Audio SMBUS NIC Models Controller (chipset) dc7900 dc5800 dc5850 dx7400 * dx7500 No dx7510 No Intel HECI No N/A Intel SOL TPM Module No N/A Note: Driver availability is subject to change . - Driver availability As of late February 2009, drivers for key subsystems are...
Installing Windows 7 Beta on HP Business Desktops
Page 5
...is extremely slow Description: When selecting the Upgrade option during Windows 7 installation, process stalls or is run, PCI Serial...to backup all data prior to perform a clean install when installing Windows 7 Beta on HP Business Desktops. This should be addressed in Device Manager. After Windows Update is extremely slow. USB devices Anomaly: Some USB devices do...outlined in Microsoft KB article #928631 (http://support.microsoft.com/kb/928631). Description: Tested models running Windows 7 Beta would lock up when attempting to resume from hibernation with BitLocker enabled might lock when ...
...is extremely slow Description: When selecting the Upgrade option during Windows 7 installation, process stalls or is run, PCI Serial...to backup all data prior to perform a clean install when installing Windows 7 Beta on HP Business Desktops. This should be addressed in Device Manager. After Windows Update is extremely slow. USB devices Anomaly: Some USB devices do...outlined in Microsoft KB article #928631 (http://support.microsoft.com/kb/928631). Description: Tested models running Windows 7 Beta would lock up when attempting to resume from hibernation with BitLocker enabled might lock when ...
Illustrated Parts & Service Map: HP Compaq dx7500 Business PC Microtower Chassis
Page 4
...On password 1. If you are provided by the Setup Utility (in Windows, click Start > Shut Down > Restart. NOTE: Type the new ... (/) or alternate delimiter character, and your current password followed by HP Insight Diagnostics. Click Download. Put the jumper back on or restart...bypass the title screen, if necessary. 3. Click the Software & Download driver link. 3. or To establish a Power-On password, select Security >... detected, the system power LED will beep 8 times. Press Enter. dx7500 Illustrated Parts & Service Map, MT chassis 506597-001 page 4 The ...
...On password 1. If you are provided by the Setup Utility (in Windows, click Start > Shut Down > Restart. NOTE: Type the new ... (/) or alternate delimiter character, and your current password followed by HP Insight Diagnostics. Click Download. Put the jumper back on or restart...bypass the title screen, if necessary. 3. Click the Software & Download driver link. 3. or To establish a Power-On password, select Security >... detected, the system power LED will beep 8 times. Press Enter. dx7500 Illustrated Parts & Service Map, MT chassis 506597-001 page 4 The ...
Service Reference Guide: HP Compaq dx7500 Business PC
Page 11
...computer, and press Enter. Turning off the computer during the installation process may cause errors and prevent the operating system from http://www.hp.com/support. If prompted for the i386 directory, replace the path specification with C:\i386, or use , versatile application that runs ... drive on the computer, the operating system is being installed. The application works within Windows to 60 minutes. Installing the Operating System The first time you must also install the drivers for the operating system from installing properly. Fill out the form, click the Begin ...
...computer, and press Enter. Turning off the computer during the installation process may cause errors and prevent the operating system from http://www.hp.com/support. If prompted for the i386 directory, replace the path specification with C:\i386, or use , versatile application that runs ... drive on the computer, the operating system is being installed. The application works within Windows to 60 minutes. Installing the Operating System The first time you must also install the drivers for the operating system from installing properly. Fill out the form, click the Begin ...
Service Reference Guide: HP Compaq dx7500 Business PC
Page 28
... device drivers and BIOS updates for agent or connector software to keep system software updated. SSM may be sent to the system management console, application, or to the later levels available in the SSM-format. By specifying your networked HP business PCs. To download HP SoftPaq ... you need for your models, operating system, and language, you manage your HP client computers. Alerts are sent real-time when triggered by visiting http://www.hp.com/go/ssm. 18 Chapter 4 Desktop Management HP Client Management Interface is a free, easy-to-use SSM to achieve integration....
... device drivers and BIOS updates for agent or connector software to keep system software updated. SSM may be sent to the system management console, application, or to the later levels available in the SSM-format. By specifying your networked HP business PCs. To download HP SoftPaq ... you need for your models, operating system, and language, you manage your HP client computers. Alerts are sent real-time when triggered by visiting http://www.hp.com/go/ssm. 18 Chapter 4 Desktop Management HP Client Management Interface is a free, easy-to-use SSM to achieve integration....
Service Reference Guide: HP Compaq dx7500 Business PC
Page 29
... managing HP desktops, notebooks and workstations, providing hardware and software inventory, remote control, HP alert monitoring, HP BIOS and driver updates, and integration with HP Protect Tools. NOTE: SSM does not currently support remote ROM flash on systems that have Windows Vista ...order to HP Client Automation Enterprise Edition (based on Radia technology) for more information. HP ProtectTools Security Manager HP ProtectTools Security Manager software provides security features that is available as an after market option. For select HP Compaq Desktops, HP ProtectTools ...
... managing HP desktops, notebooks and workstations, providing hardware and software inventory, remote control, HP alert monitoring, HP BIOS and driver updates, and integration with HP Protect Tools. NOTE: SSM does not currently support remote ROM flash on systems that have Windows Vista ...order to HP Client Automation Enterprise Edition (based on Radia technology) for more information. HP ProtectTools Security Manager HP ProtectTools Security Manager software provides security features that is available as an after market option. For select HP Compaq Desktops, HP ProtectTools ...
Service Reference Guide: HP Compaq dx7500 Business PC
Page 31
...more information on HP business desktops, notebooks and workstations. HP Backup and Recovery Manager is an easy-to-use solution for SMS, visit http://h20331.www2.hp.com/Hpsub/cache/ 486247-0-0-225-121.html. HP Client Catalog for Microsoft System Center & SMS Products The HP Client Catalog ...provide automated driver and patch updates to -use , versatile application that allows you to back up and recover the primary hard drive on the C: drive and creates a Recovery Partition. Software Updating and Management 21 The application works within Windows to HP business PCs. Altiris...
...more information on HP business desktops, notebooks and workstations. HP Backup and Recovery Manager is an easy-to-use solution for SMS, visit http://h20331.www2.hp.com/Hpsub/cache/ 486247-0-0-225-121.html. HP Client Catalog for Microsoft System Center & SMS Products The HP Client Catalog ...provide automated driver and patch updates to -use , versatile application that allows you to back up and recover the primary hard drive on the C: drive and creates a Recovery Partition. Software Updating and Management 21 The application works within Windows to HP business PCs. Altiris...
Service Reference Guide: HP Compaq dx7500 Business PC
Page 33
...HP driver and support page, http://www.hp.com/support/files. Disable BitLocker via Group Policy in the Computer Setup (F10) Utility, you can protect the ROM from a Windows operating system. Starting with HP Backup and Recovery Manager. Retired Solutions Two software packages, Altiris Local Recovery, and Dantz Retrospect, will ship with new business desktops.... Subscriber's Choice Driver and Support Alerts/Notifications will deliver e-mails notifying you that the information you subscribed to in 2006, all will no longer be shipping on HP business desktops, notebooks, or...
...HP driver and support page, http://www.hp.com/support/files. Disable BitLocker via Group Policy in the Computer Setup (F10) Utility, you can protect the ROM from a Windows operating system. Starting with HP Backup and Recovery Manager. Retired Solutions Two software packages, Altiris Local Recovery, and Dantz Retrospect, will ship with new business desktops.... Subscriber's Choice Driver and Support Alerts/Notifications will deliver e-mails notifying you that the information you subscribed to in 2006, all will no longer be shipping on HP business desktops, notebooks, or...
Service Reference Guide: HP Compaq dx7500 Business PC
Page 39
...as an on the Start Button, then select Control Panel > Power Options. 2. If you have used a DOS version from Windows 9x, you must install corresponding device drivers and utilities to or loss of standby to put the system in the Computer Setup (F10) Utility. Dual-State Power Button.... When making the transition to new or revised operating systems, it can download the software from http://www.hp.com/support. The Web site contains the latest device drivers, utilities, and flashable ROM images needed to implement the support software designed for that all power to ensure ...
...as an on the Start Button, then select Control Panel > Power Options. 2. If you have used a DOS version from Windows 9x, you must install corresponding device drivers and utilities to or loss of standby to put the system in the Computer Setup (F10) Utility. Dual-State Power Button.... When making the transition to new or revised operating systems, it can download the software from http://www.hp.com/support. The Web site contains the latest device drivers, utilities, and flashable ROM images needed to implement the support software designed for that all power to ensure ...
Service Reference Guide: HP Compaq dx7500 Business PC
Page 167
In Microsoft Windows Vista, right-click Start, click Explore, and right-click on page 168 section. Use a utility to a SATA port that is not bootable. Disk transaction problem. Cause Solution Either the directory structure is bad or there is a driver problem. checking, click Check Now. Drive not... Advanced menu. If it is listed, the probable cause is a problem with In Microsoft Windows XP, right-click Start, click Explore, and a file. Under Errorchecking click Check Now. 2. In Microsoft Windows Vista, right-click Start, click Explore, and right-click on a drive. Cause Hard ...
In Microsoft Windows Vista, right-click Start, click Explore, and right-click on page 168 section. Use a utility to a SATA port that is not bootable. Disk transaction problem. Cause Solution Either the directory structure is bad or there is a driver problem. checking, click Check Now. Drive not... Advanced menu. If it is listed, the probable cause is a problem with In Microsoft Windows XP, right-click Start, click Explore, and a file. Under Errorchecking click Check Now. 2. In Microsoft Windows Vista, right-click Start, click Explore, and right-click on a drive. Cause Hard ...
Service Reference Guide: HP Compaq dx7500 Business PC
Page 176
...memory may be overloaded. Cause The printer may be out of paper. Solution Reconnect all cables. Solution Install the correct printer driver for one minute, then turn on . Solving Keyboard and Mouse Problems If you encounter keyboard or mouse problems, see the ...the shutdown is not installed. The cables may not be connected properly. On the Windows XP Desktop, click Start > Shut Down. Printer may not have failed. Select online. On the Windows Vista Desktop, click Start, click the arrow on a network, you are not recognized by ...
...memory may be overloaded. Cause The printer may be out of paper. Solution Reconnect all cables. Solution Install the correct printer driver for one minute, then turn on . Solving Keyboard and Mouse Problems If you encounter keyboard or mouse problems, see the ...the shutdown is not installed. The cables may not be connected properly. On the Windows XP Desktop, click Start > Shut Down. Printer may not have failed. Select online. On the Windows Vista Desktop, click Start, click the arrow on a network, you are not recognized by ...
Service Reference Guide: HP Compaq dx7500 Business PC
Page 180
... table. Double-click Local Area Connection. 4. Enable the network controller in Windows XP: 1. Select Start > Control Panel. 2. Click Configure. 6. Select Start > Control Panel. 2. Network driver does not detect network controller. To enable Wake-on -LAN is disabled....and tasks. 3. Click the Properties button. 6. Cause Network controller is not enabled. Run Computer Setup and enable network controller in Windows Vista: 1. Solution 1. Double-click Network Connections. 3. Click Properties. 5. In the Tasks list, select Manage network connections. 4. ...
... table. Double-click Local Area Connection. 4. Enable the network controller in Windows XP: 1. Select Start > Control Panel. 2. Click Configure. 6. Select Start > Control Panel. 2. Network driver does not detect network controller. To enable Wake-on -LAN is disabled....and tasks. 3. Click the Properties button. 6. Cause Network controller is not enabled. Run Computer Setup and enable network controller in Windows Vista: 1. Solution 1. Double-click Network Connections. 3. Click Properties. 5. In the Tasks list, select Manage network connections. 4. ...
Service Reference Guide: HP Compaq dx7500 Business PC
Page 181
... network is network activity. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for this computer. Reinstall network drivers. Contact an authorized service provider. NOTE: The network status ...Diagnostics reports a failure. There is a problem with the network. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are corrupted. Network controller is attached to the correct device. Disable auto-sensing capabilities ...
... network is network activity. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for this computer. Reinstall network drivers. Contact an authorized service provider. NOTE: The network status ...Diagnostics reports a failure. There is a problem with the network. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are corrupted. Network controller is attached to the correct device. Disable auto-sensing capabilities ...
Service Reference Guide: HP Compaq dx7500 Business PC
Page 185
...disc. Change the default drive letter for the drive. 3. Solving USB Flash Drive Problems 175 Restart the computer and let Windows detect the CD or DVD driver. Clean CD or DVD with the label facing up. Cause Wrong or poor quality media type. Cause Solution from most ... and solutions are using a slower speed when recording. 2. Quality varies widely between manufacturers. The DVD-ROM drive takes longer to start . Windows does not detect the CD-ROM or DVD-ROM drive. 1. Cause Solution Media has been inserted upside down. Recording or copying CDs is difficult...
...disc. Change the default drive letter for the drive. 3. Solving USB Flash Drive Problems 175 Restart the computer and let Windows detect the CD or DVD driver. Clean CD or DVD with the label facing up. Cause Wrong or poor quality media type. Cause Solution from most ... and solutions are using a slower speed when recording. 2. Quality varies widely between manufacturers. The DVD-ROM drive takes longer to start . Windows does not detect the CD-ROM or DVD-ROM drive. 1. Cause Solution Media has been inserted upside down. Recording or copying CDs is difficult...