Reference Guide
Page 2
The Paper Selection lights indicate the currently selected paper size and type. Control panel English 1 On: Turns the HP All-in-One on or off the HP All-in -One with a USB cable. Press this button multiple times to fit within the margins of paper. 9 Ink Level lights: Show ... out of the selected paper size for copying to the HP All-in -One, then unplug the power cord. 2 Cancel: Stops the current operation. To scan wirelessly in Windows, click the HP Solution Center icon on the Mac, open HP Scan, and then click Scan. 4 Paper Selection: Changes the paper type setting for ...
The Paper Selection lights indicate the currently selected paper size and type. Control panel English 1 On: Turns the HP All-in-One on or off the HP All-in -One with a USB cable. Press this button multiple times to fit within the margins of paper. 9 Ink Level lights: Show ... out of the selected paper size for copying to the HP All-in -One, then unplug the power cord. 2 Cancel: Stops the current operation. To scan wirelessly in Windows, click the HP Solution Center icon on the Mac, open HP Scan, and then click Scan. 4 Paper Selection: Changes the paper type setting for ...
Reference Guide
Page 6
...the product Software CD in Step 1 that will attempt to connect to the network. When you are not found during software installation If the HP software is only available in English. • You may have picked the wrong network or typed in the box. The product will use... If the connection fails, follow the onscreen instructions during software installation, try again. 3. To run the Wireless Network Test Press and hold the Scan button to initiate the wireless test and print the wireless network test and network configuration pages. 2: If you will need to follow the prompts to...
...the product Software CD in Step 1 that will attempt to connect to the network. When you are not found during software installation If the HP software is only available in English. • You may have picked the wrong network or typed in the box. The product will use... If the connection fails, follow the onscreen instructions during software installation, try again. 3. To run the Wireless Network Test Press and hold the Scan button to initiate the wireless test and print the wireless network test and network configuration pages. 2: If you will need to follow the prompts to...
Reference Guide
Page 7
...try the following files are experiencing problems such as the PC and router. 3. An HP diagnostic runs automatically during software installation, then click on Search by the firewall. Press and hold the Scan button to a Virtual Private Network (VPN). Temporarily disable the VPN before proceeding with...first, then the product, and finally the computer. Sometimes, cycling the power will need to disconnect the VPN to which the HP Deskjet is like being able to your computer may be blocking communication between the product and the computer. Check to allow communication over ...
...try the following files are experiencing problems such as the PC and router. 3. An HP diagnostic runs automatically during software installation, then click on Search by the firewall. Press and hold the Scan button to a Virtual Private Network (VPN). Temporarily disable the VPN before proceeding with...first, then the product, and finally the computer. Sometimes, cycling the power will need to disconnect the VPN to which the HP Deskjet is like being able to your computer may be blocking communication between the product and the computer. Check to allow communication over ...
User Guide
Page 3
... network connection 8 3 Get to know the HP All-in-One Printer parts...11 Control panel features...12 4 Print Print documents...13 Print photos...14 Print envelopes...16 Print on specialty media...17 Print a Web page...23 6 Scan Scan to a computer...33 7 Copy Copy text ... clean print cartridges 41 Replace the cartridges...41 Cartridge warranty information 43 9 Solve a problem HP support...45 Setup troubleshooting...46 Print troubleshooting...50 Scan troubleshooting...54 Copy troubleshooting...56 Errors...58 11 Technical information Notice...65 Specifications...65 Environmental product ...
... network connection 8 3 Get to know the HP All-in-One Printer parts...11 Control panel features...12 4 Print Print documents...13 Print photos...14 Print envelopes...16 Print on specialty media...17 Print a Web page...23 6 Scan Scan to a computer...33 7 Copy Copy text ... clean print cartridges 41 Replace the cartridges...41 Cartridge warranty information 43 9 Solve a problem HP support...45 Setup troubleshooting...46 Print troubleshooting...50 Scan troubleshooting...54 Copy troubleshooting...56 Errors...58 11 Technical information Notice...65 Specifications...65 Environmental product ...
User Guide
Page 5
1 How Do I ? 3 How Do I ? Learn how to use your HP All-in-One • Wireless Connection using a WPS enabled router • Copy text or mixed documents • Scan to a computer • Load media • Replace the cartridges How Do I?
1 How Do I ? 3 How Do I ? Learn how to use your HP All-in-One • Wireless Connection using a WPS enabled router • Copy text or mixed documents • Scan to a computer • Load media • Replace the cartridges How Do I?
User Guide
Page 8
... such as the IP address, communication mode, and network name (SSID). Finish setting up wireless connection. ❑ Press and hold the Scan button for approximately two minutes in which the corresponding button on successful configuration of the wireless network. You can print a network configuration page... the Network Configuration and Network Test pages. 6 Finish setting up the HP All-in -One b. You can print the wireless network test at edge of diagnostic tests to be pressed. Set up the HP All-in -One Chapter 2 Use PIN method if your WPS enabled router does not have...
... such as the IP address, communication mode, and network name (SSID). Finish setting up wireless connection. ❑ Press and hold the Scan button for approximately two minutes in which the corresponding button on successful configuration of the wireless network. You can print a network configuration page... the Network Configuration and Network Test pages. 6 Finish setting up the HP All-in -One b. You can print the wireless network test at edge of diagnostic tests to be pressed. Set up the HP All-in -One Chapter 2 Use PIN method if your WPS enabled router does not have...
User Guide
Page 14
... power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Scan: Starts a scan of an original placed on or off. 12 Get to know the HP All-in-One Get to know the HP All-in-One Chapter 3 Control panel features Wireless 1 On: Turns the product on or off , a minimal amount...
... power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Scan: Starts a scan of an original placed on or off. 12 Get to know the HP All-in-One Get to know the HP All-in-One Chapter 3 Control panel features Wireless 1 On: Turns the product on or off , a minimal amount...
User Guide
Page 35
Scan Scan to a computer 1. Do the following: Single page scan a. 6 Scan • Scan to a computer Scan to a computer 33 Load original. ❑ Lift lid on product. ❑ Load original print side down on right front corner of glass.
Scan Scan to a computer 1. Do the following: Single page scan a. 6 Scan • Scan to a computer Scan to a computer 33 Load original. ❑ Lift lid on product. ❑ Load original print side down on right front corner of glass.
User Guide
Page 36
b. Related topics Stop the current job Scan 34 Scan c. View the animation for this topic. Preview and accept. ❑ Preview the scanned image and accept. 2. Start scan. ❑ Press Scan. Chapter 6 ❑ Close lid.
b. Related topics Stop the current job Scan 34 Scan c. View the animation for this topic. Preview and accept. ❑ Preview the scanned image and accept. 2. Start scan. ❑ Press Scan. Chapter 6 ❑ Close lid.
User Guide
Page 47
... section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by product, country/region, and language. HP online support is available in Europe, the... period • Placing a call • Support phone numbers • After the phone support period Phone support period One year of phone support in North America, Asia Pacific, and Latin America (including Mexico). Standard phone company charges apply....
... section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by product, country/region, and language. HP online support is available in Europe, the... period • Placing a call • Support phone numbers • After the phone support period Phone support period One year of phone support in North America, Asia Pacific, and Latin America (including Mexico). Standard phone company charges apply....
User Guide
Page 54
... the next solution. 52 Solve a problem For more information, see Automatically clean print cartridges Cause: The print cartridge nozzles needed to scan the page. Load unused plain white paper into the paper tray. 2. Solve a problem Chapter 9 Check product Try the following solutions...print cartridges Solution: Aligning the print cartridges can also open the Printer Toolbox from the HP Photosmart Software 1. NOTE: You can help ensure high-quality output. In the Print Settings area, click Printer Toolbox. The Printer Toolbox appears. 4. In the Print Properties dialog box, click...
... the next solution. 52 Solve a problem For more information, see Automatically clean print cartridges Cause: The print cartridge nozzles needed to scan the page. Load unused plain white paper into the paper tray. 2. Solve a problem Chapter 9 Check product Try the following solutions...print cartridges Solution: Aligning the print cartridges can also open the Printer Toolbox from the HP Photosmart Software 1. NOTE: You can help ensure high-quality output. In the Print Settings area, click Printer Toolbox. The Printer Toolbox appears. 4. In the Print Properties dialog box, click...
User Guide
Page 56
..., click the File menu, and then click Print Preview. 2. Reset the product Solution: Turn off autocropping in the HP Solution Center software and crop the scanned image manually, or not at all. Plug the power cord back in your software application, see the documentation that came...that case, turn on the product. Check the margins. In that is incorrectly cropped Solution: The autocropping feature in your software application. Scanned image shows dotted lines instead of text Solution: Make a black-and-white copy of the product. For more information about setting margins...
..., click the File menu, and then click Print Preview. 2. Reset the product Solution: Turn off autocropping in the HP Solution Center software and crop the scanned image manually, or not at all. Plug the power cord back in your software application, see the documentation that came...that case, turn on the product. Check the margins. In that is incorrectly cropped Solution: The autocropping feature in your software application. Scanned image shows dotted lines instead of text Solution: Make a black-and-white copy of the product. For more information about setting margins...
User Guide
Page 57
.... Solutions are retained. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is one of the scan document settings in the software, and then rescan the original. In the software, select the correct format so that has graphics or... artwork surrounding the text, the scanner might not have recognized color text. This can cause poor-quality scans. Framed text is resolved. • Solution 1: Adjust the brightness in the software • Solution 2: Clean the glass and lid • ...
.... Solutions are retained. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is one of the scan document settings in the software, and then rescan the original. In the software, select the correct format so that has graphics or... artwork surrounding the text, the scanner might not have recognized color text. This can cause poor-quality scans. Framed text is resolved. • Solution 1: Adjust the brightness in the software • Solution 2: Clean the glass and lid • ...
User Guide
Page 58
To install the OCR software, you are listed in the original, the scanned text might not be incomprehensible. Solve a problem Cause: The original was ...must re-insert the software disk and select Install More Software, then choose the OCR option. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on your original print side down on ...software how to the correct optical character recognition (OCR) language. Cause: The scan document settings were not set to interpret the characters it sees in the original image.
To install the OCR software, you are listed in the original, the scanned text might not be incomprehensible. Solve a problem Cause: The original was ...must re-insert the software disk and select Install More Software, then choose the OCR option. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on your original print side down on ...software how to the correct optical character recognition (OCR) language. Cause: The scan document settings were not set to interpret the characters it sees in the original image.
User Guide
Page 61
...color print cartridge, or print in ink-backup mode. Both fast blinking The product has a fatal error. 1. If the problem persists, contact HP Support. Replace the black print cartridge when print quality is getting low on the product. Wait a minute, then plug the power cord back in... Attention light Fast Blinking Off Off Off Fast Blinking Ink level indicator light Description Solution Current ink The print carriage is processing print, scan, copy or maintenance job such as alignment. Press any button except the On button. Wait for product to complete job. Open the...
...color print cartridge, or print in ink-backup mode. Both fast blinking The product has a fatal error. 1. If the problem persists, contact HP Support. Replace the black print cartridge when print quality is getting low on the product. Wait a minute, then plug the power cord back in... Attention light Fast Blinking Off Off Off Fast Blinking Ink level indicator light Description Solution Current ink The print carriage is processing print, scan, copy or maintenance job such as alignment. Press any button except the On button. Wait for product to complete job. Open the...
User Guide
Page 68
...and reliability. The number of gray) • Maximum scan size from the HP Web site. High priority parts have been designed to 4800 x 4800 ppi optical (depends on model); 19200 ppi enhanced (software) For more information, see the printer software. Acoustic information If you have been designed to... : www.hp.com/support. Go to separate easily. Chapter 11 Paper size For a complete list of the document and model...
...and reliability. The number of gray) • Maximum scan size from the HP Web site. High priority parts have been designed to 4800 x 4800 ppi optical (depends on model); 19200 ppi enhanced (software) For more information, see the printer software. Acoustic information If you have been designed to... : www.hp.com/support. Go to separate easily. Chapter 11 Paper size For a complete list of the document and model...
User Guide
Page 79
...HP All-in-One will not turn on 47 copy blank 57 missing information 56 paper types, recommended 38 specifications 66 troubleshooting 56 customer support warranty 46 E environment Environmental product stewardship program 66 environmental specifications 65 error messages 58 I interface card 5, 7 M missing information from copy 56 text from scan...phone support period period for support 45 print specifications 66 troubleshooting 50 printer found screen, Windows 8 problems copy 56 error messages 58 print 50 scan 54 R recycle ink cartridges 67 regulatory notices regulatory model identification number...
...HP All-in-One will not turn on 47 copy blank 57 missing information 56 paper types, recommended 38 specifications 66 troubleshooting 56 customer support warranty 46 E environment Environmental product stewardship program 66 environmental specifications 65 error messages 58 I interface card 5, 7 M missing information from copy 56 text from scan...phone support period period for support 45 print specifications 66 troubleshooting 50 printer found screen, Windows 8 problems copy 56 error messages 58 print 50 scan 54 R recycle ink cartridges 67 regulatory notices regulatory model identification number...