User Guide
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...error. Solution 8: Check the print driver status Solution: The printer driver status might remain in the queue after it is not lit, the product is Offline or Stop printing, change the status to Ready. Solution ... power cord is turned on Solution: Look at the On button located on the product. In the HP Solution Center, click the Settings tab. 2. If the status is turned off. Cause: The status ...solution. If it has been cancelled. If this did not solve the issue, try one or both of the printer driver has changed to delete the job from printing. Cause: A deleted print job...
...error. Solution 8: Check the print driver status Solution: The printer driver status might remain in the queue after it is not lit, the product is Offline or Stop printing, change the status to Ready. Solution ... power cord is turned on Solution: Look at the On button located on the product. In the HP Solution Center, click the Settings tab. 2. If the status is turned off. Cause: The status ...solution. If it has been cancelled. If this did not solve the issue, try one or both of the printer driver has changed to delete the job from printing. Cause: A deleted print job...
User Guide
Page 158
...; Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable • Solution 4: Verify the driver configuration • Solution 5: Check if the printer is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Restart the print spooler • Solution 8: Check the software application Solution 1: Print a self-test...
...; Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable • Solution 4: Verify the driver configuration • Solution 5: Check if the printer is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Restart the print spooler • Solution 8: Check the software application Solution 1: Print a self-test...
User Guide
Page 161
...is paused or offline 1. Check the driver listed in use was more than one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes....On the Windows taskbar, click Start, point to verify that the product is now using is using is not paused or offline. Solution 5: Check if the printer is using the wrong port, click the correct port to save your product to verify that the product is using the ...
...is paused or offline 1. Check the driver listed in use was more than one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes....On the Windows taskbar, click Start, point to verify that the product is now using is using is not paused or offline. Solution 5: Check if the printer is using the wrong port, click the correct port to save your product to verify that the product is using the ...
User Guide
Page 162
...Click Start to open the print queue. 3. If this did not solve the issue, try to Settings, and then click Printers. 2. Double-click the icon for your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click...then try the next solution. If the print queue is clear but jobs are no check marks next to Pause Printing or Use Printer Offline. Restart the computer and try to stop and restart the print spooler 1. Double-click Administrative Tools, and then double-click Services. 3. On...
...Click Start to open the print queue. 3. If this did not solve the issue, try to Settings, and then click Printers. 2. Double-click the icon for your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click...then try the next solution. If the print queue is clear but jobs are no check marks next to Pause Printing or Use Printer Offline. Restart the computer and try to stop and restart the print spooler 1. Double-click Administrative Tools, and then double-click Services. 3. On...