HP Deskjet 9800 - Getting Started Guide
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... occur during the installation process. You can be on or blinking in the following locations: • Onscreen user's guide located on Check for diagnosing printing problems. The following conditions: • Make sure the top cover is closed. • Make sure the rear access panel or duplex unit is low on ink...
... occur during the installation process. You can be on or blinking in the following locations: • Onscreen user's guide located on Check for diagnosing printing problems. The following conditions: • Make sure the top cover is closed. • Make sure the rear access panel or duplex unit is low on ink...
HP Deskjet 9800 - Getting Started Guide
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...the Starter CD). The icon on the print cartridge should match the icon on the starter CD. Also, you might resolve some installation problems (such as trays. Restart your computer, and re-install the printer driver. Troubleshooting Printing a diagnostics page Use the diagnostics page to view... in the printer driver match the printer IP address: 1 Print a diagnostics page. 2 From the Windows desktop, click Start, point to call HP, print the diagnostics page before calling. The diagnostics page also contains a log of the following, run the Scrubber utility (located in the Utils\...
...the Starter CD). The icon on the print cartridge should match the icon on the starter CD. Also, you might resolve some installation problems (such as trays. Restart your computer, and re-install the printer driver. Troubleshooting Printing a diagnostics page Use the diagnostics page to view... in the printer driver match the printer IP address: 1 Print a diagnostics page. 2 From the Windows desktop, click Start, point to call HP, print the diagnostics page before calling. The diagnostics page also contains a log of the following, run the Scrubber utility (located in the Utils\...
HP Deskjet 9800 - Getting Started Guide
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... available from limiting the statutory rights of any product will charge its standard time and materials charges to service the printer for the product. 7 HP shall have other problems, including those defects that arise as a result of normal use of the product, and does not cover any other rights which vary from...
... available from limiting the statutory rights of any product will charge its standard time and materials charges to service the printer for the product. 7 HP shall have other problems, including those defects that arise as a result of normal use of the product, and does not cover any other rights which vary from...
HP Deskjet 9800 - User Guide
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... tab ...8. 1 Information tab ...82 HP Instant Support ...82 Security and privacy ...83 To gain access to HP Instant Support 83 myPrintMileage ...84 Printer Services tab ...85 Using the HP Inkjet Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 Troubleshooting Troubleshooting... tips and resources ...88 General troubleshooting tips ...89 Printing a demo page ...90 Printing a diagnostics page ...91 Resolving printing problems ...92 Printer shuts down ...
... tab ...8. 1 Information tab ...82 HP Instant Support ...82 Security and privacy ...83 To gain access to HP Instant Support 83 myPrintMileage ...84 Printer Services tab ...85 Using the HP Inkjet Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 Troubleshooting Troubleshooting... tips and resources ...88 General troubleshooting tips ...89 Printing a demo page ...90 Printing a diagnostics page ...91 Resolving printing problems ...92 Printer shuts down ...
HP Deskjet 9800 - User Guide
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... cartridges may need to be cleaned 103 Check the print cartridge contact pads 103 Resolving paper-feed problems ...104 Another paper feed problem is occurring 104 Media is not supported for the printer or tray 104 Media is not picked ... paper jams 109 Resolving photo printing problems ...110 Resolving borderless printing problems 111 Resolving banner printing problems 112 Resolving automatic two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP supplies and accessories Ordering printing supplies ...
... cartridges may need to be cleaned 103 Check the print cartridge contact pads 103 Resolving paper-feed problems ...104 Another paper feed problem is occurring 104 Media is not supported for the printer or tray 104 Media is not picked ... paper jams 109 Resolving photo printing problems ...110 Resolving borderless printing problems 111 Resolving banner printing problems 112 Resolving automatic two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP supplies and accessories Ordering printing supplies ...
HP Deskjet 9800 - User Guide
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... It also provides access to the myPrintMileage website, documentation, and online help for solving printer problems. ■ Panoramic printing - Print high-quality panoramic photographs with the HP Deskjet 9800d, 9803d, and 9808d. Print two-sided documents automatically. Get status and maintenance information ..., combined with a photo print cartridge. ■ Color management - Prints up to the selected color space in some countries/regions (see HP supplies and accessories). ■ Borderless printing - Use the printer software to print up to 330 x 483 mm (13 x 19 inches...
... It also provides access to the myPrintMileage website, documentation, and online help for solving printer problems. ■ Panoramic printing - Print high-quality panoramic photographs with the HP Deskjet 9800d, 9803d, and 9808d. Print two-sided documents automatically. Get status and maintenance information ..., combined with a photo print cartridge. ■ Color management - Prints up to the selected color space in some countries/regions (see HP supplies and accessories). ■ Borderless printing - Use the printer software to print up to 330 x 483 mm (13 x 19 inches...
HP Deskjet 9800 - User Guide
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... through the Toolbox. ■ Troubleshooting - Also explains how to use the print cartridges and how to troubleshooting instructions), HP Instant Support, and the myPrintMileage website (which enhances the print quality of printer usage information). Contains an FCC statement and...to connect to obtain assistance for your printer. ■ Printer specifications and Declaration of the Toolbox (such as borderless or photo printing problems. ■ Printer lights reference - Lists support services to an external print server. ■ Using print cartridges and accessories - ...
... through the Toolbox. ■ Troubleshooting - Also explains how to use the print cartridges and how to troubleshooting instructions), HP Instant Support, and the myPrintMileage website (which enhances the print quality of printer usage information). Contains an FCC statement and...to connect to obtain assistance for your printer. ■ Printer specifications and Declaration of the Toolbox (such as borderless or photo printing problems. ■ Printer lights reference - Lists support services to an external print server. ■ Using print cartridges and accessories - ...
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...Available if you choose an installation option that lets you quickly identify, diagnose, and resolve printing problems. See HP Instant Support for more information. ■ HP Instant Support - Helps you create customized installation packages, an electronic copy of this user's ...explanation of charge. Provides the latest printer software, product and support information. See Using the HP Inkjet Toolbox (Macintosh) for more information. See HP Telephone Support. 4 1 Welcome Provides illustrated setup information. Provides late-breaking information and troubleshooting tips...
...Available if you choose an installation option that lets you quickly identify, diagnose, and resolve printing problems. See HP Instant Support for more information. ■ HP Instant Support - Helps you create customized installation packages, an electronic copy of this user's ...explanation of charge. Provides the latest printer software, product and support information. See Using the HP Inkjet Toolbox (Macintosh) for more information. See HP Telephone Support. 4 1 Welcome Provides illustrated setup information. Provides late-breaking information and troubleshooting tips...
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... USB cable or an IEEE 1284-compliant bidirectional parallel cable. Installing printer software and sharing the printer When setting up the printer, HP recommends that you connect the printer after you install the software because the installation program is recommended that you install the Toolbox, which ...provides access to a computer running applications. 2 Insert the Starter CD into the CD drive. Browse to the CDROM drive for solving printer problems. If you do not install the Toolbox you install the printer software and connect a printer to documentation and online help tools for the ...
... USB cable or an IEEE 1284-compliant bidirectional parallel cable. Installing printer software and sharing the printer When setting up the printer, HP recommends that you connect the printer after you install the software because the installation program is recommended that you install the Toolbox, which ...provides access to a computer running applications. 2 Insert the Starter CD into the CD drive. Browse to the CDROM drive for solving printer problems. If you do not install the Toolbox you install the printer software and connect a printer to documentation and online help tools for the ...
HP Deskjet 9800 - User Guide
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...media in the input tray.) 2 Open the HP Inkjet Toolbox. 3 Open the Clean panel. 4 Click Clean. 5 If you still find a problem in the printout, repeat this cleaning process. 6 If there is out of warranty or contact HP customer service. Clean the print cartridges if the ...print cartridges automatically The print cartridges have microscopic nozzles that the cartridge is still a problem in the input tray). 2 Open the Toolbox: Click Start, point to Programs, HP Deskjet 9800 series, and then click HP Deskjet 9800 series Toolbox. -or- Replace the cartridge if it is out of the print...
...media in the input tray.) 2 Open the HP Inkjet Toolbox. 3 Open the Clean panel. 4 Click Clean. 5 If you still find a problem in the printout, repeat this cleaning process. 6 If there is out of warranty or contact HP customer service. Clean the print cartridges if the ...print cartridges automatically The print cartridges have microscopic nozzles that the cartridge is still a problem in the input tray). 2 Open the Toolbox: Click Start, point to Programs, HP Deskjet 9800 series, and then click HP Deskjet 9800 series Toolbox. -or- Replace the cartridge if it is out of the print...
HP Deskjet 9800 - User Guide
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It also provides access to Programs, HP Deskjet 9800 series, and then clicking HP Deskjet 9800 series Toolbox. Toolbox overview The Toolbox provides status and maintenance information about your printer. After installing the printer software, you can open the Toolbox by clicking Start, pointing to documentation and online help tools for solving printer problems. NOTE The Toolbox is available for Windows only. For Macintosh, see Using the HP Inkjet Toolbox (Macintosh). Or, in the status area of the Windows taskbar (near the clock), click the Toolbox icon. 80 5 Using the Toolbox
It also provides access to Programs, HP Deskjet 9800 series, and then clicking HP Deskjet 9800 series Toolbox. Toolbox overview The Toolbox provides status and maintenance information about your printer. After installing the printer software, you can open the Toolbox by clicking Start, pointing to documentation and online help tools for solving printer problems. NOTE The Toolbox is available for Windows only. For Macintosh, see Using the HP Inkjet Toolbox (Macintosh). Or, in the status area of the Windows taskbar (near the clock), click the Toolbox icon. 80 5 Using the Toolbox
HP Deskjet 9800 - User Guide
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... level information for the print cartridges compatible with the Toolbox. Click this happens. You can select the types of your computer screen when problems occur. Display the order numbers for each print cartridge and also printer status. Open a dialog box where you can choose to enable myPrintMileage... AutoSend, which will appear on HP supplies, as well as Printing job, Top cover open, and Print cartridge empty. It lists printers that will provide you wish to ...
... level information for the print cartridges compatible with the Toolbox. Click this happens. You can select the types of your computer screen when problems occur. Display the order numbers for each print cartridge and also printer status. Open a dialog box where you can choose to enable myPrintMileage... AutoSend, which will appear on HP supplies, as well as Printing job, Top cover open, and Print cartridge empty. It lists printers that will provide you wish to ...
HP Deskjet 9800 - User Guide
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...I... You must have Internet access to perform this button... You must have Internet access to contact HP. View help you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device. To see a list of past device errors... list of specific device errors Provides immediate access to information that are available for solving or preventing the problem, click the link within the message. HP Instant Support helps you resolve error messages specific to troubleshooting tips Provides tips that are customized for your ...
...I... You must have Internet access to perform this button... You must have Internet access to contact HP. View help you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device. To see a list of past device errors... list of specific device errors Provides immediate access to information that are available for solving or preventing the problem, click the link within the message. HP Instant Support helps you resolve error messages specific to troubleshooting tips Provides tips that are customized for your ...
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...Helps you manage and forecast printer supplies usage. ■ Self diagnostic testing for Netscape) from an HP support expert over the Web at any time. If any errors are outlined in your problem. HP Instant Support checks the computer, and a list of the data that is sent to the guidelines that... you have the latest device driver available and gaining access to describe the problem again. Select Printer on the Self Help menu ...
...Helps you manage and forecast printer supplies usage. ■ Self diagnostic testing for Netscape) from an HP support expert over the Web at any time. If any errors are outlined in your problem. HP Instant Support checks the computer, and a list of the data that is sent to the guidelines that... you have the latest device driver available and gaining access to describe the problem again. Select Printer on the Self Help menu ...
HP Deskjet 9800 - User Guide
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... a configuration page. ■ Clean: Cleans the print cartridges. ■ Calibrate: Aligns the print cartridges. ■ Calibrate Color: Adjusts color to correct problems with tint. Using the HP Inkjet Toolbox (Macintosh) The HP Inkjet Toolbox contains tools to calibrate the printer, clean the print cartridges, print a test page, print a configuration page for the printer...
... a configuration page. ■ Clean: Cleans the print cartridges. ■ Calibrate: Aligns the print cartridges. ■ Calibrate Color: Adjusts color to correct problems with tint. Using the HP Inkjet Toolbox (Macintosh) The HP Inkjet Toolbox contains tools to calibrate the printer, clean the print cartridges, print a test page, print a configuration page for the printer...
HP Deskjet 9800 - User Guide
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...; General troubleshooting tips ● Printing a demo page ● Printing a diagnostics page ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Troubleshooting installation issues ● Clearing jams ● Resolving photo printing problems ● Resolving borderless printing problems ● Resolving banner printing problems ● Resolving automatic two-sided printing...
...; General troubleshooting tips ● Printing a demo page ● Printing a diagnostics page ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Troubleshooting installation issues ● Clearing jams ● Resolving photo printing problems ● Resolving borderless printing problems ● Resolving banner printing problems ● Resolving automatic two-sided printing...
HP Deskjet 9800 - User Guide
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To reset the printer 1 Press the POWER button to turn off the printer. 2 Disconnect the power cord from the printer. 3 Wait about 20 seconds, and then reconnect the power cord. 4 Press the POWER button to turn on the printer. 88 6 Troubleshooting Troubleshooting tips and resources ■ For a paper jam problem, see Clearing jams. ■ For paper-feed problems, such as the paper skew, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer.
To reset the printer 1 Press the POWER button to turn off the printer. 2 Disconnect the power cord from the printer. 3 Wait about 20 seconds, and then reconnect the power cord. 4 Press the POWER button to turn on the printer. 88 6 Troubleshooting Troubleshooting tips and resources ■ For a paper jam problem, see Clearing jams. ■ For paper-feed problems, such as the paper skew, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer.
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Select Printing Preferences. In the Services tab, click Configuration Page. Printing a diagnostics page 91 Right-click the printer icon. NOTE You can also print a diagnostics page using the printer driver. The printer prints a diagnostic page. Printing a diagnostics page This page is useful to HP Technical Support if you have a printer problem. 1 Make sure the printer is turned on. 2 Press and hold the POWER button, press the RESUME button four times, and then release the POWER button.
Select Printing Preferences. In the Services tab, click Configuration Page. Printing a diagnostics page 91 Right-click the printer icon. NOTE You can also print a diagnostics page using the printer driver. The printer prints a diagnostic page. Printing a diagnostics page This page is useful to HP Technical Support if you have a printer problem. 1 Make sure the printer is turned on. 2 Press and hold the POWER button, press the RESUME button four times, and then release the POWER button.
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...■ The network hub, switch, or router is on and working properly. 92 6 Troubleshooting Reset the printer. If the problem persists, contact HP. Check the print cartridge initialization When print cartridges are not covered and the printer is in a cool, dry location. Check the...the required operating environment for voltage requirements. Check cable connections Make sure both ends of Conformity for the printer. Resolving printing problems Printer shuts down unexpectedly Check power and power connections Make sure the printer is connected firmly to a functioning alternating current (...
...■ The network hub, switch, or router is on and working properly. 92 6 Troubleshooting Reset the printer. If the problem persists, contact HP. Check the print cartridge initialization When print cartridges are not covered and the printer is in a cool, dry location. Check the...the required operating environment for voltage requirements. Check cable connections Make sure both ends of Conformity for the printer. Resolving printing problems Printer shuts down unexpectedly Check power and power connections Make sure the printer is connected firmly to a functioning alternating current (...
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...not accept a print cartridge Print cartridge does not fit the printer Verify that the print cartridge is not the source of the communication problem. Printer does not recognize the print cartridge Verify that the nozzle protective tape has been removed from the cartridge and that protects a ...computer from intrusion. After the printer has restarted, reinsert the print cartridge. If the problem persists, the firewall is in the correct print cartridge cradle. See Installing or replacing the print cartridges. Turn off , and then turn ...
...not accept a print cartridge Print cartridge does not fit the printer Verify that the print cartridge is not the source of the communication problem. Printer does not recognize the print cartridge Verify that the nozzle protective tape has been removed from the cartridge and that protects a ...computer from intrusion. After the printer has restarted, reinsert the print cartridge. If the problem persists, the firewall is in the correct print cartridge cradle. See Installing or replacing the print cartridges. Turn off , and then turn ...