Getting Started Guide
Page 2
...Direct light: Indicates the on or off status of HP ePrint. The number of copies will be shown on the control panel display. Control Panel English Control panel display: Indicates number of copies, printhead priming state, media errors, wireless 1 status and signal strength, Wi-Fi... Direct status, and printhead problems. For more information about how to wirelessly connect your printer to your ...
...Direct light: Indicates the on or off status of HP ePrint. The number of copies will be shown on the control panel display. Control Panel English Control panel display: Indicates number of copies, printhead priming state, media errors, wireless 1 status and signal strength, Wi-Fi... Direct status, and printhead problems. For more information about how to wirelessly connect your printer to your ...
Getting Started Guide
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...the Electronic Help if you resume printing. OR The error icon ( ) and one or both printhead icons ( ) blinking together indicates printhead problem. Contact HP support at www.hp.com/go /support to get a replacement printhead. For more information about how to function. Safety ...the front of paper. 1. Opening the latch could damage the printhead. 3. Control Panel Display Errors English The printer control panel display indicates some common errors. The table below contains some errors by HP. Avoid contact with the power cord and power adapter (if...
...the Electronic Help if you resume printing. OR The error icon ( ) and one or both printhead icons ( ) blinking together indicates printhead problem. Contact HP support at www.hp.com/go /support to get a replacement printhead. For more information about how to function. Safety ...the front of paper. 1. Opening the latch could damage the printhead. 3. Control Panel Display Errors English The printer control panel display indicates some common errors. The table below contains some errors by HP. Avoid contact with the power cord and power adapter (if...
Getting Started Guide
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...service, may impact your eligibility to any product will be consistent with such local law. For HP printer products, the use of a non-HP ink or printheads; HP's Limited Warranty Statement is valid in addition to receive these rights. B. Limitations of limited ...may be interrupted or error free. 4. Operation outside the product's specifications; Any replacement product may visit the European Consumer Centers website(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net). 8 D. Ireland: The HP Limited Warranty benefi...
...service, may impact your eligibility to any product will be consistent with such local law. For HP printer products, the use of a non-HP ink or printheads; HP's Limited Warranty Statement is valid in addition to receive these rights. B. Limitations of limited ...may be interrupted or error free. 4. Operation outside the product's specifications; Any replacement product may visit the European Consumer Centers website(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net). 8 D. Ireland: The HP Limited Warranty benefi...
User Guide
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5 Copy and scan ...47 Copy documents ...48 Scan using the HP printer software ...49 Scan using Webscan ...53 Tips for copy and scan success ...54 6 Manage ink and printhead ...55 Ink valve ...56 Ink levels ...57 Refill Ink Tanks ...58 Order ink supplies ...61...78 Jams and paper-feed issues ...79 Printhead issues ...87 Printing issues ...93 Copy issues ...102 Scan issues ...103 Network and connection issues ...104 Printer hardware issues ...106 Control panel error codes ...107 HP support ...108 Appendix A Technical information ...110 HP Company notices ...111 Specifications ...112 Environmental ...
5 Copy and scan ...47 Copy documents ...48 Scan using the HP printer software ...49 Scan using Webscan ...53 Tips for copy and scan success ...54 6 Manage ink and printhead ...55 Ink valve ...56 Ink levels ...57 Refill Ink Tanks ...58 Order ink supplies ...61...78 Jams and paper-feed issues ...79 Printhead issues ...87 Printing issues ...93 Copy issues ...102 Scan issues ...103 Network and connection issues ...104 Printer hardware issues ...106 Control panel error codes ...107 HP support ...108 Appendix A Technical information ...110 HP Company notices ...111 Specifications ...112 Environmental ...
User Guide
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... of buttons and lights Feature 1 2 3 4 5 6 7 8 Description Control Panel Display : Indicates number of Wi-Fi Direct. Printhead Alert light: Indicates printhead problems. Resume button: Resumes a job after a disruption (for 3 seconds. Wireless button: Turns on or off . Wi-Fi Direct light... 2 Get started ENWW Wi-Fi Direct button: Turns on or off status of copies, printhead priming status, media errors, wireless status and signal strength, Wi-Fi Direct status, and printhead problems. Cancel button: Stops the current operation. NOTE: You can generate a print quality diagnostics...
... of buttons and lights Feature 1 2 3 4 5 6 7 8 Description Control Panel Display : Indicates number of Wi-Fi Direct. Printhead Alert light: Indicates printhead problems. Resume button: Resumes a job after a disruption (for 3 seconds. Wireless button: Turns on or off . Wi-Fi Direct light... 2 Get started ENWW Wi-Fi Direct button: Turns on or off status of copies, printhead priming status, media errors, wireless status and signal strength, Wi-Fi Direct status, and printhead problems. Cancel button: Stops the current operation. NOTE: You can generate a print quality diagnostics...
User Guide
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... when you are copying documents, changes to each of HP ePrint. Paper Error icon: Indicates a paper-related error. Press the button in combination with the connection to the black printhead ENWW Control panel features 7 HP ePrint button: Turns HP ePrint on or off . Start Copy Black button:...white copies, press the button multiple times. Printhead icons: The left printhead icon flashing shows an error related to the tri-color printhead, and the right icon flashing shows an error related to Web Services. Error icon: Indicates an error. HP ePrint light: Indicates the on or off status...
... when you are copying documents, changes to each of HP ePrint. Paper Error icon: Indicates a paper-related error. Press the button in combination with the connection to the black printhead ENWW Control panel features 7 HP ePrint button: Turns HP ePrint on or off . Start Copy Black button:...white copies, press the button multiple times. Printhead icons: The left printhead icon flashing shows an error related to the tri-color printhead, and the right icon flashing shows an error related to Web Services. Error icon: Indicates an error. HP ePrint light: Indicates the on or off status...
User Guide
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... of inactivity. If you can resolve by following the on the control panel display work together to generate an on . If the printhead access door is closed and the light is fast blinking, the printer is in Sleep mode. Control panel lights and display icons status... light ● Wireless light and icons ● Wi-Fi Direct light and icon ● HP ePrint light ● Printhead icons and Printhead Alert light ● Printhead priming and alignment icons ● Error icon, Paper Error icon, and Resume light ● Number of copies icon ● Ink system maintenance icon Power...
... of inactivity. If you can resolve by following the on the control panel display work together to generate an on . If the printhead access door is closed and the light is fast blinking, the printer is in Sleep mode. Control panel lights and display icons status... light ● Wireless light and icons ● Wi-Fi Direct light and icon ● HP ePrint light ● Printhead icons and Printhead Alert light ● Printhead priming and alignment icons ● Error icon, Paper Error icon, and Resume light ● Number of copies icon ● Ink system maintenance icon Power...
User Guide
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... instructions on page 43. Printhead icons and Printhead Alert light ● The Error icon, one of the Printhead icons, and the Printhead Alert light are installed in the printer, remove the corresponding printhead, make sure there is on the page. The HP ePrint feature is on HP ePrint, press the HP ePrint button ( ). The HP ePrint light keeps blinking. corresponding...
... instructions on page 43. Printhead icons and Printhead Alert light ● The Error icon, one of the Printhead icons, and the Printhead Alert light are installed in the printer, remove the corresponding printhead, make sure there is on the page. The HP ePrint feature is on HP ePrint, press the HP ePrint button ( ). The HP ePrint light keeps blinking. corresponding...
User Guide
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.... - NOTE: Priming will not block printing or copying. If there are turned off. CAUTION: These instructions only apply when you must not open the printhead latch. If the printheads have occurred. - If the error persists, contact HP Support for your printer. - At the same time all ink tanks are incompatible or damaged. If both...
.... - NOTE: Priming will not block printing or copying. If there are turned off. CAUTION: These instructions only apply when you must not open the printhead latch. If the printheads have occurred. - If the error persists, contact HP Support for your printer. - At the same time all ink tanks are incompatible or damaged. If both...
User Guide
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...the Resume button ( ) to continue printing. Control panel lights and display icons status 15 CAUTION: You must not open the printhead latch during this process if printheads have the same errors as the first page. Cause The carriage inside the printer has stalled. See Jams and paper-feed issues on page 79...paper, and then prints out the first page of the job with ink. At the same time, the Error icon, the Paper Error icon, and the Resume light are blinking. Solution Open the printhead access door and make sure the carriage is a paper jam. Opening the latch can change the default ...
...the Resume button ( ) to continue printing. Control panel lights and display icons status 15 CAUTION: You must not open the printhead latch during this process if printheads have the same errors as the first page. Cause The carriage inside the printer has stalled. See Jams and paper-feed issues on page 79...paper, and then prints out the first page of the job with ink. At the same time, the Error icon, the Paper Error icon, and the Resume light are blinking. Solution Open the printhead access door and make sure the carriage is a paper jam. Opening the latch can change the default ...
User Guide
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At the same time, all lights on the printer. If the problem persists, contact HP. Turn on the control panel are blinking. Solution Open the printhead access door completely, and then close it immediately. This process helps remove ink buildup and maintains the best print quality throughout the life ... printer. Turn off and turn on the printer. Unplug the power cord. 3. Wait a minute, and then plug the power cord back in an error state. Cause The printer detects that ink system maintenance is alternating between the letter E and the number 6. CAUTION: Do not open the blue...
At the same time, all lights on the printer. If the problem persists, contact HP. Turn on the control panel are blinking. Solution Open the printhead access door completely, and then close it immediately. This process helps remove ink buildup and maintains the best print quality throughout the life ... printer. Turn off and turn on the printer. Unplug the power cord. 3. Wait a minute, and then plug the power cord back in an error state. Cause The printer detects that ink system maintenance is alternating between the letter E and the number 6. CAUTION: Do not open the blue...
User Guide
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8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Printhead issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● Control panel error codes ● HP support 78 Chapter 8 Solve a problem ENWW
8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Printhead issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● Control panel error codes ● HP support 78 Chapter 8 Solve a problem ENWW
User Guide
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... and plug have been primed with ink, you install printheads during initial printer setup. Make sure the ink valve is still not resolved, contact HP Support for assistance. ENWW Printhead issues 87 Fix printhead problems CAUTION: The instructions in the printer. 3. If...clockwise to the printheads. Remove and reinsert the printhead. To verify the printhead installed properly 1. If an error occurs after a printhead is on page 8. If the problem is at the unlocked position. 4. If printheads have been removed from each printhead and then reinserting the printhead. Open the front...
... and plug have been primed with ink, you install printheads during initial printer setup. Make sure the ink valve is still not resolved, contact HP Support for assistance. ENWW Printhead issues 87 Fix printhead problems CAUTION: The instructions in the printer. 3. If...clockwise to the printheads. Remove and reinsert the printhead. To verify the printhead installed properly 1. If an error occurs after a printhead is on page 8. If the problem is at the unlocked position. 4. If printheads have been removed from each printhead and then reinserting the printhead. Open the front...
User Guide
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... contacts. CAUTION: The instructions in the error message. 8. Push down to open the printhead latch. ENWW Printhead issues 91 Open the printhead access door and wait for the print carriage to move to the printheads. 6. If printheads have been primed with ink, you install printheads during initial printer setup. Remove the printhead indicated in the following steps apply...
... contacts. CAUTION: The instructions in the error message. 8. Push down to open the printhead latch. ENWW Printhead issues 91 Open the printhead access door and wait for the print carriage to move to the printheads. 6. If printheads have been primed with ink, you install printheads during initial printer setup. Remove the printhead indicated in the following steps apply...
User Guide
Page 98
...the inside of the ink or other debris elsewhere on the printhead. If you still receive the error message, turn the printer off, and then on the carriage. 11. CAUTION: Be careful to meet the contacts on the printhead. d. Reinstall the printhead. 10. Close the latch on . 92 Chapter 8 ...Solve a problem ENWW b. Check if the error message has gone away. Hold the printhead by its sides with a dry swab or lint-free cloth. c. The...
...the inside of the ink or other debris elsewhere on the printhead. If you still receive the error message, turn the printer off, and then on the carriage. 11. CAUTION: Be careful to meet the contacts on the printhead. d. Reinstall the printhead. 10. Close the latch on . 92 Chapter 8 ...Solve a problem ENWW b. Check if the error message has gone away. Hold the printhead by its sides with a dry swab or lint-free cloth. c. The...