Getting Started Guide
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...for 3 seconds. 6 Power button: Turns the printer on the control panel display. HP ePrint button: Turns HP ePrint on or off. 10 HP ePrint light: Indicates the on or off status of copies, printhead priming state, media errors, wireless 1 status and signal strength, Wi-Fi Direct status...this button to print information about the icons, see the full User Guide at www.hp.com/go/support or the Electronic Help if you installed the recommended software on or off . 7 Printhead Alert light: Indicates printhead problems. Resume button: Resumes a job after a disruption (for example, after loading...
...for 3 seconds. 6 Power button: Turns the printer on the control panel display. HP ePrint button: Turns HP ePrint on or off. 10 HP ePrint light: Indicates the on or off status of copies, printhead priming state, media errors, wireless 1 status and signal strength, Wi-Fi Direct status...this button to print information about the icons, see the full User Guide at www.hp.com/go/support or the Electronic Help if you installed the recommended software on or off . 7 Printhead Alert light: Indicates printhead problems. Resume button: Resumes a job after a disruption (for example, after loading...
Getting Started Guide
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... mouth. Note: For information about control panel display errors, visit www.hp.com/go/support to get a replacement printhead. Safety Data Sheets, product safety, and environmental information are available at www.hp.com/go /support or the Electronic Help if you installed the recommended ...Electronic Help. Press the Resume button to function. The table below contains some errors by HP. OR The error icon ( ) and one or both printhead icons ( ) blinking together indicates printhead problem. If you installed the recommended software on your computer, you have turned the ink...
... mouth. Note: For information about control panel display errors, visit www.hp.com/go/support to get a replacement printhead. Safety Data Sheets, product safety, and environmental information are available at www.hp.com/go /support or the Electronic Help if you installed the recommended ...Electronic Help. Press the Resume button to function. The table below contains some errors by HP. OR The error icon ( ) and one or both printhead icons ( ) blinking together indicates printhead problem. If you installed the recommended software on your computer, you have turned the ink...
Getting Started Guide
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...legal guarantee. To the extent that the operation of any authorized HP service facility in Scotland. English HP printer limited warranty statement HP product Software Media Printer Ink bottles Printheads Accessories (excludes printheads) Duration of limited warranty 3 months 1 year or 15,000 ...with this Warranty Statement are the customer's sole and exclusive remedies. 2. HP does not warrant that this Warranty Statement is earlier. Unauthorized modification or misuse. 5. or expired ink or printheads, HP will be free from defects in performance. 11. Limitations of liability ...
...legal guarantee. To the extent that the operation of any authorized HP service facility in Scotland. English HP printer limited warranty statement HP product Software Media Printer Ink bottles Printheads Accessories (excludes printheads) Duration of limited warranty 3 months 1 year or 15,000 ...with this Warranty Statement are the customer's sole and exclusive remedies. 2. HP does not warrant that this Warranty Statement is earlier. Unauthorized modification or misuse. 5. or expired ink or printheads, HP will be free from defects in performance. 11. Limitations of liability ...
User Guide
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5 Copy and scan ...47 Copy documents ...48 Scan using the HP printer software ...49 Scan using Webscan ...53 Tips for copy and scan success ...54 6 Manage ink and printhead ...55 Ink valve ...56 Ink levels ...57 Refill Ink Tanks ...58 Order ink supplies ...61 Print with black ink only...(for networked printers 75 Tips for setting up and using a networked printer 77 8 Solve a problem ...78 Jams and paper-feed issues ...79 Printhead issues ...87 Printing issues ...93 Copy issues ...102 Scan issues ...103 Network and connection issues ...104 Printer hardware issues ...106 Control panel error codes...
5 Copy and scan ...47 Copy documents ...48 Scan using the HP printer software ...49 Scan using Webscan ...53 Tips for copy and scan success ...54 6 Manage ink and printhead ...55 Ink valve ...56 Ink levels ...57 Refill Ink Tanks ...58 Order ink supplies ...61 Print with black ink only...(for networked printers 75 Tips for setting up and using a networked printer 77 8 Solve a problem ...78 Jams and paper-feed issues ...79 Printhead issues ...87 Printing issues ...93 Copy issues ...102 Scan issues ...103 Network and connection issues ...104 Printer hardware issues ...106 Control panel error codes...
User Guide
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1 HP DeskJet GT 5820 series Help Learn how to use your HP DeskJet GT 5820 series. ● Get started on page 2 ● Print on page 29 ● Use Web Services on page 40 ● Copy and scan on page 47 ● Manage ink and printhead on page 55 ● Connect your printer on page 64 ● Solve a problem on page 78 ● Technical information on page 110 ENWW 1
1 HP DeskJet GT 5820 series Help Learn how to use your HP DeskJet GT 5820 series. ● Get started on page 2 ● Print on page 29 ● Use Web Services on page 40 ● Copy and scan on page 47 ● Manage ink and printhead on page 55 ● Connect your printer on page 64 ● Solve a problem on page 78 ● Technical information on page 110 ENWW 1
User Guide
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Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Output tray extender (also referred to as the tray extender) 7 Output tray 8 Front door 9 Ink valve 10 Ink tank 11 Ink tank caps 12 Ink tank lid 13 Control panel 14 Printhead access door ENWW Printer parts 3
Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Output tray extender (also referred to as the tray extender) 7 Output tray 8 Front door 9 Ink valve 10 Ink tank 11 Ink tank caps 12 Ink tank lid 13 Control panel 14 Printhead access door ENWW Printer parts 3
User Guide
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15 Printheads 16 Printhead latch 17 Power connection 18 USB port 4 Chapter 2 Get started ENWW
15 Printheads 16 Printhead latch 17 Power connection 18 USB port 4 Chapter 2 Get started ENWW
User Guide
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...magenta, and yellow. Get to know the ink tank system Get to know the ink tank system 5 Once the printheads are rubber plugs that apply ink to know the HP DeskJet GT 5820 series ink tank system. Ink tanks Ink tanks are the components in the carriage. ENWW Get to the paper. ...For more information about priming, see Printhead priming and alignment icons on page 56 Priming is a process of filling ...
...magenta, and yellow. Get to know the ink tank system Get to know the ink tank system 5 Once the printheads are rubber plugs that apply ink to know the HP DeskJet GT 5820 series ink tank system. Ink tanks Ink tanks are the components in the carriage. ENWW Get to the paper. ...For more information about priming, see Printhead priming and alignment icons on page 56 Priming is a process of filling ...
User Guide
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...a print quality diagnostics report by pressing and holding the Start Copy Color button for example, after the last button press. Printhead Alert light: Indicates printhead problems. Resume button: Resumes a job after a disruption (for 3 seconds. Resume light: Indicates the printer is connected... 2 3 4 5 6 7 8 Description Control Panel Display : Indicates number of copies, printhead priming status, media errors, wireless status and signal strength, Wi-Fi Direct status, and printhead problems. Cancel button: Stops the current operation. Wireless light: Indicates whether the printer is in...
...a print quality diagnostics report by pressing and holding the Start Copy Color button for example, after the last button press. Printhead Alert light: Indicates printhead problems. Resume button: Resumes a job after a disruption (for 3 seconds. Resume light: Indicates the printer is connected... 2 3 4 5 6 7 8 Description Control Panel Display : Indicates number of copies, printhead priming status, media errors, wireless status and signal strength, Wi-Fi Direct status, and printhead problems. Cancel button: Stops the current operation. Wireless light: Indicates whether the printer is in...
User Guide
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... page. A blinking light indicates a problem with the Wireless button, the Wi-Fi Direct button, or the HP ePrint button to get more specific help pages tied to the black printhead ENWW Control panel features 7 Start Copy Black button: Starts a black-and-white copy job. Wireless status icons...of black-and-white copies, press the button multiple times. Error icon: Indicates an error. Printhead icons: The left printhead icon flashing shows an error related to the tri-color printhead, and the right icon flashing shows an error related to each of being connected. Press the ...
... page. A blinking light indicates a problem with the Wireless button, the Wi-Fi Direct button, or the HP ePrint button to get more specific help pages tied to the black printhead ENWW Control panel features 7 Start Copy Black button: Starts a black-and-white copy job. Wireless status icons...of black-and-white copies, press the button multiple times. Error icon: Indicates an error. Printhead icons: The left printhead icon flashing shows an error related to the tri-color printhead, and the right icon flashing shows an error related to each of being connected. Press the ...
User Guide
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...until after 5 minutes of Sleep mode, the printer automatically turns off . To cancel the job, press the Cancel button ( ). If the printhead access door is completed during initial setup. 8 Chapter 2 Get started ENWW The printer is processing a job. The printer is powered off ... ● Power button light ● Wireless light and icons ● Wi-Fi Direct light and icon ● HP ePrint light ● Printhead icons and Printhead Alert light ● Printhead priming and alignment icons ● Error icon, Paper Error icon, and Resume light ● Number of a wireless ...
...until after 5 minutes of Sleep mode, the printer automatically turns off . To cancel the job, press the Cancel button ( ). If the printhead access door is completed during initial setup. 8 Chapter 2 Get started ENWW The printer is processing a job. The printer is powered off ... ● Power button light ● Wireless light and icons ● Wi-Fi Direct light and icon ● HP ePrint light ● Printhead icons and Printhead Alert light ● Printhead priming and alignment icons ● Error icon, Paper Error icon, and Resume light ● Number of a wireless ...
User Guide
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...the same time to print a diagnostic page, and then follow the instructions on the page. The corresponding printhead is installed incorrectly. The corresponding printhead is missing. - Press the HP ePrint button ( ) and the Information button ( ) at the same time to print a diagnostic page,... and then follow the instructions on the page. If both Printhead icons, and the Printhead Alert light are blinking. Status The HP ePrint light is off. The HP ePrint light keeps blinking. Printhead icons and Printhead Alert light ● The Error icon, one of the following...
...the same time to print a diagnostic page, and then follow the instructions on the page. The corresponding printhead is installed incorrectly. The corresponding printhead is missing. - Press the HP ePrint button ( ) and the Information button ( ) at the same time to print a diagnostic page,... and then follow the instructions on the page. If both Printhead icons, and the Printhead Alert light are blinking. Status The HP ePrint light is off. The HP ePrint light keeps blinking. Printhead icons and Printhead Alert light ● The Error icon, one of the following...
User Guide
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... plastic tape on them . - If both printheads are using the correct HP printheads for 3 seconds to start ink priming. Opening the latch can cause permanent damage to a blinking P during initial printer setup. If the error persists, contact HP Support for priming. Cause During initial setup, ...the printer detects that you are installed in the printer, install the printheads. - Both printheads still have orange plastic tapes or plugs on the control panel display ...
... plastic tape on them . - If both printheads are using the correct HP printheads for 3 seconds to start ink priming. Opening the latch can cause permanent damage to a blinking P during initial printer setup. If the error persists, contact HP Support for priming. Cause During initial setup, ...the printer detects that you are installed in the printer, install the printheads. - Both printheads still have orange plastic tapes or plugs on the control panel display ...
User Guide
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...light is alternating between the letter E and the number 3. See Jams and paper-feed issues on . Move the carriage to the right, close the printhead access door, and then press the Resume button ( ) to continue printing. Cause There is not obstructed. To continue printing the remaining pages, press the... Resume button ( ). To cancel the printing job, press the Cancel button ( ). TIP: You can cause permanent damage to the printheads. ● The Number of copies icon is on page 79 for the printing job does not match the length of the loaded paper, and then...
...light is alternating between the letter E and the number 3. See Jams and paper-feed issues on . Move the carriage to the right, close the printhead access door, and then press the Resume button ( ) to continue printing. Cause There is not obstructed. To continue printing the remaining pages, press the... Resume button ( ). To cancel the printing job, press the Cancel button ( ). TIP: You can cause permanent damage to the printheads. ● The Number of copies icon is on page 79 for the printing job does not match the length of the loaded paper, and then...
User Guide
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... The printer is required. Ink system maintenance icon The Number of copies icon is not working . otherwise, the printer may require new printheads to function. 16 Chapter 2 Get started ENWW Solution Turn off the printer. 2. The printer still prints even if the scanner is ...alternating between the letter E and the number 6. If the problem persists, contact HP. Solution Open the printhead access door completely, and then close it immediately. Cause The scanner is alternating between the letter E and the number 5. Solution Reset...
... The printer is required. Ink system maintenance icon The Number of copies icon is not working . otherwise, the printer may require new printheads to function. 16 Chapter 2 Get started ENWW Solution Turn off the printer. 2. The printer still prints even if the scanner is ...alternating between the letter E and the number 6. If the problem persists, contact HP. Solution Open the printhead access door completely, and then close it immediately. Cause The scanner is alternating between the letter E and the number 5. Solution Reset...
User Guide
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...17. Paper loading tips ● Load a stack of pages to open the Advanced Options dialog box. Printhead and ink tips ● Use original HP printheads. ● Install both the black and tri-color printheads correctly. For more information. For more information, see Load media on page 93 for print success 37... the paper in the stack should be in the same size and type to open the HP printer software, click Print & Scan , and then click Set Preferences. ENWW Tips for more information, see Fix printhead problems on page 87. ● Check the ink levels on page 25. ● ...
...17. Paper loading tips ● Load a stack of pages to open the Advanced Options dialog box. Printhead and ink tips ● Use original HP printheads. ● Install both the black and tri-color printheads correctly. For more information. For more information, see Load media on page 93 for print success 37... the paper in the stack should be in the same size and type to open the HP printer software, click Print & Scan , and then click Set Preferences. ENWW Tips for more information, see Fix printhead problems on page 87. ● Check the ink levels on page 25. ● ...
User Guide
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Notes ● Original HP printheads and ink are designed and tested with HP printers and papers to help you easily produce great results, time after time. ENWW Tips for print success 39 Product service or repairs required as a result of non-HP supplies. NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty.
Notes ● Original HP printheads and ink are designed and tested with HP printers and papers to help you easily produce great results, time after time. ENWW Tips for print success 39 Product service or repairs required as a result of non-HP supplies. NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty.
User Guide
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6 Manage ink and printhead This section contains the following topics: ● Ink valve ● Ink levels ● Refill Ink Tanks ● Order ink supplies ● Print with black ink only ● Tips for working with ink and printhead ENWW 55
6 Manage ink and printhead This section contains the following topics: ● Ink valve ● Ink levels ● Refill Ink Tanks ● Order ink supplies ● Print with black ink only ● Tips for working with ink and printhead ENWW 55
User Guide
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Turn the valve completely to the right (horizontal position) to unlock. 56 Chapter 6 Manage ink and printhead ENWW After moving the product and before you print, make sure the ink valve is locked before you attempt to move or tilt the printer. Turn the valve completely to the left (vertical position) to lock. Ink valve To prevent ink leakage, make sure the ink valve is unlocked, allowing the printer to function properly.
Turn the valve completely to the right (horizontal position) to unlock. 56 Chapter 6 Manage ink and printhead ENWW After moving the product and before you print, make sure the ink valve is locked before you attempt to move or tilt the printer. Turn the valve completely to the left (vertical position) to lock. Ink valve To prevent ink leakage, make sure the ink valve is unlocked, allowing the printer to function properly.
User Guide
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Remove the cap of the ink tank you plan to remove the cap of the ink bottle, remove the seal from the bottle, install the cap back onto the bottle, and then pull open the top part of the cap. 58 Chapter 6 Manage ink and printhead ENWW Twist to refill. 3. Refill Ink Tanks To refill the ink tanks 1. Lift the ink tank lid. 2.
Remove the cap of the ink tank you plan to remove the cap of the ink bottle, remove the seal from the bottle, install the cap back onto the bottle, and then pull open the top part of the cap. 58 Chapter 6 Manage ink and printhead ENWW Twist to refill. 3. Refill Ink Tanks To refill the ink tanks 1. Lift the ink tank lid. 2.