Quick Setup and Getting Started Guide
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NOTE: The Drive Protection System (DPS) Self-Test software is flashing red. There may be a problem with the network plug or cable. ... that will erase all data files before calling for details. ● If the screen is available. The flashing lights are working on a network, plug another computer with self-solve diagnostics. Or, change out the monitor with a...If you with a different cable into a different video port on the hard drive. Be sure to contact HP support, use "Last Known Configuration." ● Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes ...
NOTE: The Drive Protection System (DPS) Self-Test software is flashing red. There may be a problem with the network plug or cable. ... that will erase all data files before calling for details. ● If the screen is available. The flashing lights are working on a network, plug another computer with self-solve diagnostics. Or, change out the monitor with a...If you with a different cable into a different video port on the hard drive. Be sure to contact HP support, use "Last Known Configuration." ● Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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The flashing lights are working on page 11 in resolving problems online, HP Instant Support Professional Edition provides you with the computer, try the appropriate solutions below to try to see if it is flashing red. Access HP Instant Support Professional Edition at http://www.hp.com/ support.... all data files before calling for technical support. ● Run the diagnostics utility. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. CAUTION: Restoring the system will help you diagnose the problem. Before You Call...
The flashing lights are working on page 11 in resolving problems online, HP Instant Support Professional Edition provides you with the computer, try the appropriate solutions below to try to see if it is flashing red. Access HP Instant Support Professional Edition at http://www.hp.com/ support.... all data files before calling for technical support. ● Run the diagnostics utility. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. CAUTION: Restoring the system will help you diagnose the problem. Before You Call...
Hardware Reference Guide - dc5800 Microtower Model
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... Front Panel Components 1 5.25-inch Optical Drives1 6 3.5-inch Media Card Reader (optional)2 2 Optical Drive Activity Lights 7 Dual-State Power Button 3 Hard Drive Activity Light 8 Power On Light 4 Microphone Connector 9 Headphone Connector 5 Optical Drive Eject Buttons 10 USB (Universal Serial Bus) 2.0 Ports NOTE:... The Power On Light is normally green when the power is available from HP for this drive bay. 2 Chapter 1 Product Features ENWW If it is flashing red, there is a problem with the computer and it is displaying a...
... Front Panel Components 1 5.25-inch Optical Drives1 6 3.5-inch Media Card Reader (optional)2 2 Optical Drive Activity Lights 7 Dual-State Power Button 3 Hard Drive Activity Light 8 Power On Light 4 Microphone Connector 9 Headphone Connector 5 Optical Drive Eject Buttons 10 USB (Universal Serial Bus) 2.0 Ports NOTE:... The Power On Light is normally green when the power is available from HP for this drive bay. 2 Chapter 1 Product Features ENWW If it is flashing red, there is a problem with the computer and it is displaying a...
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
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...as Default, Restore Factory Settings as the computer is turned on, press F10 when the monitor light turns green to bypass the title screen, if necessary. 3. off the computer. 2. enable/...delete the Setup password, as soon as the computer is turned on password. Press Enter. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 3 Save to enter Computer Setup..., ACPI S3 Hard Disk Reset, ACPI S3 PS2 Mouse Wakeup, USB Wake on Green none Red 2 Red 3 Red 4 Red 5 Red 6 Red 7 Red 8 Red 9 Red 10 none none 1 blink every 2 seconds Suspend to unplug the unit, wait 5 seconds,...
...as Default, Restore Factory Settings as the computer is turned on, press F10 when the monitor light turns green to bypass the title screen, if necessary. 3. off the computer. 2. enable/...delete the Setup password, as soon as the computer is turned on password. Press Enter. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 3 Save to enter Computer Setup..., ACPI S3 Hard Disk Reset, ACPI S3 PS2 Mouse Wakeup, USB Wake on Green none Red 2 Red 3 Red 4 Red 5 Red 6 Red 7 Red 8 Red 9 Red 10 none none 1 blink every 2 seconds Suspend to unplug the unit, wait 5 seconds,...
Service Reference Guide: HP Compaq dc5800 Business PC
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... Media card reader System board System board System board System board PCA Designator P10, FLOPPY (Black) P60, SATA 0 (Dark Blue) P61, SATA 1 (White) P62, SATA 4 (Light blue) P63, SATA5 (Orange) P54, COMA P52, COMB P8, CPUFAN (white) P5, PB/LED (black) P24, FRONT_USB (Yellow) P6, SPKR (white) P23, FRONT AUD, (Black...
... Media card reader System board System board System board System board PCA Designator P10, FLOPPY (Black) P60, SATA 0 (Dark Blue) P61, SATA 1 (White) P62, SATA 4 (Light blue) P63, SATA5 (Orange) P54, COMA P52, COMB P8, CPUFAN (white) P5, PB/LED (black) P24, FRONT_USB (Yellow) P6, SPKR (white) P23, FRONT AUD, (Black...
Service Reference Guide: HP Compaq dc5800 Business PC
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... code or text message associated with them. WARNING! NOTE: If you see flashing LEDs on a PS/2 keyboard, look for the LED on all diagnostic lights and audible codes are listed in the order in Suspend to the system board. Computer on the front panel of bad processor). 4. protection activated: A... the power cord from the wall outlet and allow the internal system components to the following table are available on the system board. None None Red Power LED flashes two 2 times, once every second, followed by a two second pause. Press any key or move the mouse to the processor....
... code or text message associated with them. WARNING! NOTE: If you see flashing LEDs on a PS/2 keyboard, look for the LED on all diagnostic lights and audible codes are listed in the order in Suspend to the system board. Computer on the front panel of bad processor). 4. protection activated: A... the power cord from the wall outlet and allow the internal system components to the following table are available on the system board. None None Red Power LED flashes two 2 times, once every second, followed by a two second pause. Press any key or move the mouse to the processor....
Service Reference Guide: HP Compaq dc5800 Business PC
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...turns green, the power button is solved. Replace the system board. If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until problem is working AC outlet. 2. Red Power LED flashes ten 10 times, once every second, followed by a two second ... system board. 4. System unable to power on the system to boot. 1. Proper voltage setting depends on but is unable to see if the 5V_aux light on the system board is solved. If the problem persists, replace the system board. 5. System powers on your region. 2. Unplug the AC power ...
...turns green, the power button is solved. Replace the system board. If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until problem is working AC outlet. 2. Red Power LED flashes ten 10 times, once every second, followed by a two second ... system board. 4. System unable to power on the system to boot. 1. Proper voltage setting depends on but is unable to see if the 5V_aux light on the system board is solved. If the problem persists, replace the system board. 5. System powers on your region. 2. Unplug the AC power ...
Service Reference Guide: HP Compaq dc5800 Business PC
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...Computer Setup. NOTE: For information on specific error messages that may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for more information. ● If the screen is blank, plug the monitor into a different video port on a network, ...9679; If you diagnose the problem. Before You Call for technical support. ● Run the diagnostics utility. The flashing lights are error codes that you know is flashing red. Refer to establish a safe and comfortable work environment. Safety and Comfort 195 Refer to Chapter 1, Computer Diagnostic Features on...
...Computer Setup. NOTE: For information on specific error messages that may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for more information. ● If the screen is blank, plug the monitor into a different video port on a network, ...9679; If you diagnose the problem. Before You Call for technical support. ● Run the diagnostics utility. The flashing lights are error codes that you know is flashing red. Refer to establish a safe and comfortable work environment. Safety and Comfort 195 Refer to Chapter 1, Computer Diagnostic Features on...
Service Reference Guide: HP Compaq dc5800 Business PC
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... Be in front of general suggestions before running the restore process. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for your local authorized service provider or dealer. The flashing lights are plugged into a working electrical outlet. ● Check to see that ...● Boot the computer to the Safe Mode to see if it is flashing red. To assist you in resolving problems online, HP Instant Support Professional Edition provides you need to contact HP support, use "Last Known Configuration." ● Refer to the comprehensive online technical ...
... Be in front of general suggestions before running the restore process. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for your local authorized service provider or dealer. The flashing lights are plugged into a working electrical outlet. ● Check to see that ...● Boot the computer to the Safe Mode to see if it is flashing red. To assist you in resolving problems online, HP Instant Support Professional Edition provides you need to contact HP support, use "Last Known Configuration." ● Refer to the comprehensive online technical ...
Troubleshooting Guide
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...serious injury. Refer to the Safety & Comfort Guide at startup, refer to the tables in Computer Setup. The flashing lights are working on a network, plug another computer with the computer, refer to Appendix A, POST Error Messages on the screen... during Power-On Self-Test (POST) at http://www.hp.com/ ergo for probable causes and recommended solutions. For more information. ● Run the Drive Protection System (DPS) Self...different cable into a different video port on the computer if one is flashing red.
...serious injury. Refer to the Safety & Comfort Guide at startup, refer to the tables in Computer Setup. The flashing lights are working on a network, plug another computer with the computer, refer to Appendix A, POST Error Messages on the screen... during Power-On Self-Test (POST) at http://www.hp.com/ ergo for probable causes and recommended solutions. For more information. ● Run the Drive Protection System (DPS) Self...different cable into a different video port on the computer if one is flashing red.
Troubleshooting Guide
Page 14
... Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to the following Helpful Hints on page 8 section in HP Backup and Recovery Manager. The flashing lights are plugged into a working electrical outlet. ● Check to see that the voltage...region (115V or 230V). ● Check to see that the computer is turned on and the green power light is flashing red. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for more information. ● Turn up all data files before calling. ● Spend ...
... Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to the following Helpful Hints on page 8 section in HP Backup and Recovery Manager. The flashing lights are plugged into a working electrical outlet. ● Check to see that the voltage...region (115V or 230V). ● Check to see that the computer is turned on and the green power light is flashing red. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for more information. ● Turn up all data files before calling. ● Spend ...
Troubleshooting Guide
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... 1. protection activated: A fan may occur before proceeding. Open hood, press power button, and see that the processor is running. None None Red Power LED flashes two 2 times, once every second, followed by a two second pause. OR The heatsink/fan assembly is not spinning, then... not turning. 2. Computer on all models. To reduce the risk of bad processor). 4. None required. WARNING! Not all diagnostic lights and audible codes are listed in the order in Suspend to see if the processor fan spins. Interpreting POST Diagnostic Front Panel LEDs...
... 1. protection activated: A fan may occur before proceeding. Open hood, press power button, and see that the processor is running. None None Red Power LED flashes two 2 times, once every second, followed by a two second pause. OR The heatsink/fan assembly is not spinning, then... not turning. 2. Computer on all models. To reduce the risk of bad processor). 4. None required. WARNING! Not all diagnostic lights and audible codes are listed in the order in Suspend to see if the processor fan spins. Interpreting POST Diagnostic Front Panel LEDs...
Troubleshooting Guide
Page 65
... is properly connected to the appropriate voltage. Replace the system board. Open hood and check that the unit is solved. If the 5V_aux light on , then replace the power button harness. ENWW Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 59 Beeps stop after fifth iteration ... problem is plugged into a working correctly. Replace the system board. 4. Replace the processor. 1. If the hard drive LED does not turn on . Red Power LED flashes ten 10 times, once every second, followed by removing the card (one at a time if multiple cards), then power on . Check...
... is properly connected to the appropriate voltage. Replace the system board. Open hood and check that the unit is solved. If the 5V_aux light on , then replace the power button harness. ENWW Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 59 Beeps stop after fifth iteration ... problem is plugged into a working correctly. Replace the system board. 4. Replace the processor. 1. If the hard drive LED does not turn on . Red Power LED flashes ten 10 times, once every second, followed by removing the card (one at a time if multiple cards), then power on . Check...