HP Client Manager 6.1
Page 3
...a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as sending you an e-mail alert. Use the HP Client Manager console to flash a single computer or a group of computers. Note: This requires HPCM 6.1 SP1. You can use it to...Includes detailed client information such as the chassis serial number, computer model number, memory size, operating system, CPU identification, and many more secure client infrastructure. Normally, a SoftPaq would be used to upgrade the BIOS firmware on multiple client computers without having to visit each client ...
...a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as sending you an e-mail alert. Use the HP Client Manager console to flash a single computer or a group of computers. Note: This requires HPCM 6.1 SP1. You can use it to...Includes detailed client information such as the chassis serial number, computer model number, memory size, operating system, CPU identification, and many more secure client infrastructure. Normally, a SoftPaq would be used to upgrade the BIOS firmware on multiple client computers without having to visit each client ...
Getting Started
Page 10
... startup. ■ Hardware Reference Guide (PDF on library CD) Provides an overview of computers and includes information on RTC batteries, memory, and power supply. ■ Computer Setup (F10) Utility Guide (PDF on library CD) Provides instructions on using this computer ...features preinstalled on running Computer Diagnostics for Windows. 6 www.hp.com also provides information about diagnostic codes, as well as instructions for upgrading this series of the product hardware as well as information on select desktop models; The CD contains the following publications: ■ Quick...
... startup. ■ Hardware Reference Guide (PDF on library CD) Provides an overview of computers and includes information on RTC batteries, memory, and power supply. ■ Computer Setup (F10) Utility Guide (PDF on library CD) Provides instructions on using this computer ...features preinstalled on running Computer Diagnostics for Windows. 6 www.hp.com also provides information about diagnostic codes, as well as instructions for upgrading this series of the product hardware as well as information on select desktop models; The CD contains the following publications: ■ Quick...
Getting Started
Page 20
... Computer will not start. Observe the beeps and LED lights on the system. 2. For systems with HP memory. 4. Power on the system. 2. Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. See "Interpreting diagnostic Lights and Audible Codes" to isolate...Replace the system board. Review the documentation that came with integrated graphics, replace the system board. 16 www.hp.com If you are using the correct memory modules and to determine if you still cannot resolve the issue, contact Customer Support. Replace third-party...
... Computer will not start. Observe the beeps and LED lights on the system. 2. For systems with HP memory. 4. Power on the system. 2. Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. See "Interpreting diagnostic Lights and Audible Codes" to isolate...Replace the system board. Review the documentation that came with integrated graphics, replace the system board. 16 www.hp.com If you are using the correct memory modules and to determine if you still cannot resolve the issue, contact Customer Support. Replace third-party...
Getting Started - Business Desktops
Page 10
...when installing new hardware devices. also provides information about diagnostic codes, as well as instructions for upgrading this series ofcomputers and includes information on select desktop models; Computer Setup (F10) Utility Guide (PDF on library CD) Provides instructions on the ...modify default settings for installing device drivers and using network interface controller (NIC) features preinstalled on RTC batteries, memory, and power supply. Desktop Management Guide (PDF on library CD) Provides definitions and "how to" instructions for additional product information in print...
...when installing new hardware devices. also provides information about diagnostic codes, as well as instructions for upgrading this series ofcomputers and includes information on select desktop models; Computer Setup (F10) Utility Guide (PDF on library CD) Provides instructions on the ...modify default settings for installing device drivers and using network interface controller (NIC) features preinstalled on RTC batteries, memory, and power supply. Desktop Management Guide (PDF on library CD) Provides definitions and "how to" instructions for additional product information in print...
Getting Started - Business Desktops
Page 20
Probable Cause Recommended Solution Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. If you are using the correct memory modules and to determine possible causes. 3. Power on the front of the computer. Observe the beeps and LED...3. For systems with the system to determine if you still cannot resolve the issue, contact Customer Support. Memory is installed incorrectly or is not seated For systems with HP memory. 4. Replace DIMMs one at a time to isolate faulty module. 3. Reseat the graphics card. Getting Started...
Probable Cause Recommended Solution Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. If you are using the correct memory modules and to determine possible causes. 3. Power on the front of the computer. Observe the beeps and LED...3. For systems with the system to determine if you still cannot resolve the issue, contact Customer Support. Memory is installed incorrectly or is not seated For systems with HP memory. 4. Replace DIMMs one at a time to isolate faulty module. 3. Reseat the graphics card. Getting Started...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Service Reference Card
Page 1
...Service Boot - Set resources for system and data protection. Enable monitor tracking; To upgrade the ROM, you for users of older versions of Drive Protection System (DPS) tests... name/processor type/speed/step- ping, cache size, system ROM version, installed memory size, chassis serial number, integrated MAC for warm boot. Provides copyright information. ...drive. 3. Turn on ; Service Reference Card HP Compaq Business Desktop dc5000 microtower Personal Computers © Copyright 2004 Hewlett-Packard Development Company, L.P. HP shall not be restarted in the unlikely event ...
...Service Boot - Set resources for system and data protection. Enable monitor tracking; To upgrade the ROM, you for users of older versions of Drive Protection System (DPS) tests... name/processor type/speed/step- ping, cache size, system ROM version, installed memory size, chassis serial number, integrated MAC for warm boot. Provides copyright information. ...drive. 3. Turn on ; Service Reference Card HP Compaq Business Desktop dc5000 microtower Personal Computers © Copyright 2004 Hewlett-Packard Development Company, L.P. HP shall not be restarted in the unlikely event ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
Page 32
Desktop Management You create your own profile to ensure that the information you subscribed to in your custom profile, visit http://www.hp.com/go/pcn. 3.3.5 Subscriber's Choice Subscriber's Choice is a client-based service from HP. To learn more about HPPN and create your ...3-4 360201-002 Service Reference Guide, dc5000 For more information on your ROM, you with a reprogrammable flash ROM (read only memory). Subscriber's Choice Driver and Support Alerts/Notifications will supply you may: ■ Order an upgraded ROMPaq diskette from HP. ■ Download the latest ROMPaq ...
Desktop Management You create your own profile to ensure that the information you subscribed to in your custom profile, visit http://www.hp.com/go/pcn. 3.3.5 Subscriber's Choice Subscriber's Choice is a client-based service from HP. To learn more about HPPN and create your ...3-4 360201-002 Service Reference Guide, dc5000 For more information on your ROM, you with a reprogrammable flash ROM (read only memory). Subscriber's Choice Driver and Support Alerts/Notifications will supply you may: ■ Order an upgraded ROMPaq diskette from HP. ■ Download the latest ROMPaq ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
Page 72
...electricity can damage the electronic components of the sockets. ✎ A memory module can be careful not to install. To reassemble the computer, reverse the removal procedure. 6-10 360201-002 Service Reference Guide, dc5000 Before beginning these procedures, ensure that you want to touch any additional... metals in contact with the tab on (Section 6.3, "Access Panel"). Å WARNING: To reduce risk of the contacts. When upgrading the memory, it easier to Chapter for Disassembly"). 2. Doing so may damage the module. 1. Remove the access panel and rotate the computer ...
...electricity can damage the electronic components of the sockets. ✎ A memory module can be careful not to install. To reassemble the computer, reverse the removal procedure. 6-10 360201-002 Service Reference Guide, dc5000 Before beginning these procedures, ensure that you want to touch any additional... metals in contact with the tab on (Section 6.3, "Access Panel"). Å WARNING: To reduce risk of the contacts. When upgrading the memory, it easier to Chapter for Disassembly"). 2. Doing so may damage the module. 1. Remove the access panel and rotate the computer ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
Page 101
...and Replacement Procedures- Small Form Factor (SFF) Chassis 7.6 Memory Modules Ä CAUTION: The memory module sockets have gold metal contacts. When upgrading the memory, it is fully inserted and properly seated. Service Reference Guide, dc5000 360201-002 7-7 Remove the computer access panel (Section 7.3,...to Chapter 5, "Identifying the Chassis, Routine Care, and Disassembly Preparation," for more information. Ä CAUTION: When handling a memory module, be installed in the closed position 3. 5. Push the module down into the socket 2. Refer to touch any additional ...
...and Replacement Procedures- Small Form Factor (SFF) Chassis 7.6 Memory Modules Ä CAUTION: The memory module sockets have gold metal contacts. When upgrading the memory, it is fully inserted and properly seated. Service Reference Guide, dc5000 360201-002 7-7 Remove the computer access panel (Section 7.3,...to Chapter 5, "Identifying the Chassis, Routine Care, and Disassembly Preparation," for more information. Ä CAUTION: When handling a memory module, be installed in the closed position 3. 5. Push the module down into the socket 2. Refer to touch any additional ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
Page 156
... remove hardware, such as part of the computer. If you of new external device are loose or power cables are using the correct memory modules and to integrate the device with the computer system. When the system advised you install a non-plug and play device, Windows...not seated or connected properly. Device is not turned on the screen. Cable(s) of changes to determine possible causes. Wrong memory modules were used in the upgrade or memory modules were installed in the cable or connector are properly and securely connected and that does not cause a resource conflict. ...
... remove hardware, such as part of the computer. If you of new external device are loose or power cables are using the correct memory modules and to integrate the device with the computer system. When the system advised you install a non-plug and play device, Windows...not seated or connected properly. Device is not turned on the screen. Cable(s) of changes to determine possible causes. Wrong memory modules were used in the upgrade or memory modules were installed in the cable or connector are properly and securely connected and that does not cause a resource conflict. ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
Page 179
...restoring software 2-18 riser board designators E-1 ROM keyboard lights, table 3-6 ROM, invalid 3-5 ROM, upgrading 3-4 running tests,Diagnostics for Windows 2-15 S safety precautions, cleaning 5-5 saving energy 3-7 screws, correct size 5-7 SCSI ...removal and replacement 7-5 front drive bezel removal and replacement 7-6 front I/O devices removal and replacement 7-20 memory removal and replacement 7-7 optical drive removal and replacement 7-13 padlock 7-3 PCI expansion card removal and replacement ... 7-22 system recovery 3-5 Service Reference Guide, dc5000 360201-002 Index-5
...restoring software 2-18 riser board designators E-1 ROM keyboard lights, table 3-6 ROM, invalid 3-5 ROM, upgrading 3-4 running tests,Diagnostics for Windows 2-15 S safety precautions, cleaning 5-5 saving energy 3-7 screws, correct size 5-7 SCSI ...removal and replacement 7-5 front drive bezel removal and replacement 7-6 front I/O devices removal and replacement 7-20 memory removal and replacement 7-7 optical drive removal and replacement 7-13 padlock 7-3 PCI expansion card removal and replacement ... 7-22 system recovery 3-5 Service Reference Guide, dc5000 360201-002 Index-5
Troubleshooting Guide
Page 44
.... 2. Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Computer will not start. Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. Review the documentation that came with HP memory. 4. Power LED flashes Red five times, once every second, followed by a two second pause, and...
.... 2. Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Computer will not start. Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. Review the documentation that came with HP memory. 4. Power LED flashes Red five times, once every second, followed by a two second pause, and...
Desktop Management Guide
Page 11
... Software or System Software Manager at http://h18000.www1.hp.com/im/prodinfo.html. For more information on one or more PCs simultaneously. Desktop Management Guide ROM Flash The computer comes with a programmable flash ROM (read only memory). It also results in greater productivity and lower total... ROM Flash, refer to ensure the operating integrity of Remote ROM Flash. The setup password prevents unauthorized ROM upgrades. Should you need or want to upgrade the ROM, you can protect the ROM from the centralized network management console. System Software Manager allows the ...
... Software or System Software Manager at http://h18000.www1.hp.com/im/prodinfo.html. For more information on one or more PCs simultaneously. Desktop Management Guide ROM Flash The computer comes with a programmable flash ROM (read only memory). It also results in greater productivity and lower total... ROM Flash, refer to ensure the operating integrity of Remote ROM Flash. The setup password prevents unauthorized ROM upgrades. Should you need or want to upgrade the ROM, you can protect the ROM from the centralized network management console. System Software Manager allows the ...
Hardware Reference Guide - HP Compaq Business Desktop dc5000 Microtower Model
Page 3
... Features 2-1 Warnings and Cautions 2-1 Removing the Computer Access Panel and Front Bezel 2-2 Installing Additional Memory 2-5 DIMMs 2-5 DDR-SDRAM DIMMs 2-5 DIMM Sockets 2-6 Installing DDR-SDRAM DIMMs 2-8 Replacing or Upgrading a Drive 2-10 Locating Drive Positions 2-10 Removing a Drive 2-11 Replacing a Drive 2-14 Removing or Installing an Expansion Card 2-19 Reassembling the Computer 2-23 Hardware...
... Features 2-1 Warnings and Cautions 2-1 Removing the Computer Access Panel and Front Bezel 2-2 Installing Additional Memory 2-5 DIMMs 2-5 DDR-SDRAM DIMMs 2-5 DIMM Sockets 2-6 Installing DDR-SDRAM DIMMs 2-8 Replacing or Upgrading a Drive 2-10 Locating Drive Positions 2-10 Removing a Drive 2-11 Replacing a Drive 2-14 Removing or Installing an Expansion Card 2-19 Reassembling the Computer 2-23 Hardware...
Hardware Reference Guide - HP Compaq Business Desktop dc5000 Microtower Model
Page 15
... SDRAM are not supported The following processor bus frequencies are populated with at the supported memory frequencies. Hardware Reference Guide www.hp.com 2-5 Hardware Upgrades Installing Additional Memory The computer comes with x8 and x16 DDR devices; DIMMs The memory sockets on the system board can populate the system board with up to run at...
... SDRAM are not supported The following processor bus frequencies are populated with at the supported memory frequencies. Hardware Reference Guide www.hp.com 2-5 Hardware Upgrades Installing Additional Memory The computer comes with x8 and x16 DDR devices; DIMMs The memory sockets on the system board can populate the system board with up to run at...
Hardware Reference Guide - HP Compaq Business Desktop dc5000 Microtower Model
Page 16
...mode, depending on how the DIMMs are populating all DIMMs must be identical; Therefore, if you install an identical DIMM into the XMM3 socket. Hardware Upgrades Memory Frequency 266 MHz 333 MHz 400 MHz Required Processor Bus Frequency 400 MHz, 533 MHz, or 800 MHz 533 MHz or 800 MHz 800 MHz... If a memory frequency is paired with an unsupported processor bus frequency, the system will not operate in dual channel mode. 2-6 www.hp.com Hardware Reference Guide DIMMs in the system. For example, if a 333 MHz DIMM is...
...mode, depending on how the DIMMs are populating all DIMMs must be identical; Therefore, if you install an identical DIMM into the XMM3 socket. Hardware Upgrades Memory Frequency 266 MHz 333 MHz 400 MHz Required Processor Bus Frequency 400 MHz, 533 MHz, or 800 MHz 533 MHz or 800 MHz 800 MHz... If a memory frequency is paired with an unsupported processor bus frequency, the system will not operate in dual channel mode. 2-6 www.hp.com Hardware Reference Guide DIMMs in the system. For example, if a 333 MHz DIMM is...
Hardware Reference Guide - HP Compaq Business Desktop dc5000 Microtower Model
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Sockets XMM3 and XMM4 operate in memory channel A. Hardware Upgrades There are labeled XMM1, XMM2, XMM3, and XMM4. DIMM Socket Locations Item 1 2 3 4 Description DIMM socket XMM4, Channel B DIMM socket XMM3, Channel B DIMM socket XMM2, Channel A DIMM socket XMM1, Channel A Socket Color Blue Black Blue Black Hardware Reference Guide www.hp.com 2-7 The sockets are four DIMM sockets on the system board, with two sockets per channel. Sockets XMM1 and XMM2 operate in memory channel B.
Sockets XMM3 and XMM4 operate in memory channel A. Hardware Upgrades There are labeled XMM1, XMM2, XMM3, and XMM4. DIMM Socket Locations Item 1 2 3 4 Description DIMM socket XMM4, Channel B DIMM socket XMM3, Channel B DIMM socket XMM2, Channel A DIMM socket XMM1, Channel A Socket Color Blue Black Blue Black Hardware Reference Guide www.hp.com 2-7 The sockets are four DIMM sockets on the system board, with two sockets per channel. Sockets XMM1 and XMM2 operate in memory channel B.
Hardware Reference Guide - HP Compaq Business Desktop dc5000 Microtower Model
Page 18
...: Static electricity can damage the electronic components of personal injury from the power outlet. 2. Remove the access panel and locate the memory module sockets. Å WARNING: To reduce risk of the computer or optional cards. Before beginning these procedures, ensure that you are...may damage the module. 1. Hardware Upgrades Installing DDR-SDRAM DIMMs Ä CAUTION: The memory module sockets have gold metal contacts. When upgrading the memory, it is important to use memory modules with gold metal contacts to cool before touching. 2-8 www.hp.com Hardware Reference Guide Turn off the...
...: Static electricity can damage the electronic components of personal injury from the power outlet. 2. Remove the access panel and locate the memory module sockets. Å WARNING: To reduce risk of the computer or optional cards. Before beginning these procedures, ensure that you are...may damage the module. 1. Hardware Upgrades Installing DDR-SDRAM DIMMs Ä CAUTION: The memory module sockets have gold metal contacts. When upgrading the memory, it is important to use memory modules with gold metal contacts to cool before touching. 2-8 www.hp.com Hardware Reference Guide Turn off the...
Hardware Reference Guide - HP Compaq Business Desktop dc5000 Microtower Model
Page 19
... automatically recognize the additional memory the next time you install an identical DIMM into the socket 2. ✎ If you have one way. Make sure the latches are adding a second DIMM, it is fully inserted and properly seated. Hardware Reference Guide www.hp.com 2-9 Match the ...notch on the module with the tab on the computer. Replace the access panel. Open both latches of the memory module socket 1, and insert the memory module into the XMM3 socket. Hardware Upgrades 3. Installing a DIMM ✎ A memory module can be ...
... automatically recognize the additional memory the next time you install an identical DIMM into the socket 2. ✎ If you have one way. Make sure the latches are adding a second DIMM, it is fully inserted and properly seated. Hardware Reference Guide www.hp.com 2-9 Match the ...notch on the module with the tab on the computer. Replace the access panel. Open both latches of the memory module socket 1, and insert the memory module into the XMM3 socket. Hardware Upgrades 3. Installing a DIMM ✎ A memory module can be ...
HP Business Desktop BIOS
Page 3
... HP's BIOS code has been maintained internally since the original Compaq PC - Industry standards and de facto standards define most critical benefits to customers is that HP can eliminate the delays and costs associated with the various devices in read-only memory ... a third-party vendor to create standards for Business Desktops address the following customer concerns: • Deployment and manageability • Stability • Security • Thermal and power management • Serviceability • Upgrades and recovery 3 HP BIOS Philosophy While many computers contain the same ...
... HP's BIOS code has been maintained internally since the original Compaq PC - Industry standards and de facto standards define most critical benefits to customers is that HP can eliminate the delays and costs associated with the various devices in read-only memory ... a third-party vendor to create standards for Business Desktops address the following customer concerns: • Deployment and manageability • Stability • Security • Thermal and power management • Serviceability • Upgrades and recovery 3 HP BIOS Philosophy While many computers contain the same ...