User Guide
Page 56
... the far right side of cartridges for changing. You might damage the HP Photosmart if the print cartridges are replacing the tri-color print cartridge, remove the print cartridge from the slot on . Wait until the print carriage is idle and silent, and then lightly press down on a print... cartridge to remove them. 2. Work with a tri-color cartridge. The print carriage moves to access the print cartridges, the HP Photosmart will not release the cartridges for your print job:...
... the far right side of cartridges for changing. You might damage the HP Photosmart if the print cartridges are replacing the tri-color print cartridge, remove the print cartridge from the slot on . Wait until the print carriage is idle and silent, and then lightly press down on a print... cartridge to remove them. 2. Work with a tri-color cartridge. The print carriage moves to access the print cartridges, the HP Photosmart will not release the cartridges for your print job:...
User Guide
Page 64
... distilled water, and squeeze any soft material that can damage the print cartridge or the HP Photosmart. Make sure you push the print cartridge in firmly until the print carriage is idle and silent, and then unplug the power cord from it snaps into the .... To clean the print cartridge contacts 1. Clean only the copper-colored contacts. Hold the print cartridge with print cartridges 63 Do not leave a print cartridge outside the HP Photosmart for approximately ten minutes. Maintain the HP Photosmart 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. NOTE: Do ...
... distilled water, and squeeze any soft material that can damage the print cartridge or the HP Photosmart. Make sure you push the print cartridge in firmly until the print carriage is idle and silent, and then unplug the power cord from it snaps into the .... To clean the print cartridge contacts 1. Clean only the copper-colored contacts. Hold the print cartridge with print cartridges 63 Do not leave a print cartridge outside the HP Photosmart for approximately ten minutes. Maintain the HP Photosmart 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. NOTE: Do ...
User Guide
Page 65
... streaks and smudges on your printed pages after you installed with the HP Photosmart. When debris gets on the print cartridge to the far right side of the slot. CAUTION: Do not touch the copper-colored contacts or ink nozzles. The print carriage moves to release it, and then pull it can include dust...
... streaks and smudges on your printed pages after you installed with the HP Photosmart. When debris gets on the print cartridge to the far right side of the slot. CAUTION: Do not touch the copper-colored contacts or ink nozzles. The print carriage moves to release it, and then pull it can include dust...
User Guide
Page 72
...print quality if the print cartridges have replacement print cartridges available to install. • Turn off the HP Photosmart from the print cartridge. Place the print cartridge in the HP Photosmart immediately after cartridge installation, allow half an hour for the print cartridge to air. • Clean the...store it has been removed from the control panel. NOTE: If you improperly turn off the device by turning off the HP Photosmart, the print carriage does not return to the correct position and the print cartridges can cause temporary printing problems. If print quality is still ...
...print quality if the print cartridges have replacement print cartridges available to install. • Turn off the HP Photosmart from the print cartridge. Place the print cartridge in the HP Photosmart immediately after cartridge installation, allow half an hour for the print cartridge to air. • Clean the...store it has been removed from the control panel. NOTE: If you improperly turn off the device by turning off the HP Photosmart, the print carriage does not return to the correct position and the print cartridges can cause temporary printing problems. If print quality is still ...
User Guide
Page 77
...satisfied with the quality of the HP Photosmart. 3. In the Print Properties dialog box, click the Services tab, and then click Service this device. Click the Device Services tab. 4. The print carriage moves to Print Settings, and then click Printer Toolbox. In the HP Solution Center, click Settings, ...point to the far right side of the slot. If print quality still seems poor after you out of the HP Photosmart. 2. NOTE: You can also open...
...satisfied with the quality of the HP Photosmart. 3. In the Print Properties dialog box, click the Services tab, and then click Service this device. Click the Device Services tab. 4. The print carriage moves to Print Settings, and then click Printer Toolbox. In the HP Solution Center, click Settings, ...point to the far right side of the slot. If print quality still seems poor after you out of the HP Photosmart. 2. NOTE: You can also open...
User Guide
Page 78
... you try to dry for the other print cartridge. 10. Repeat if necessary for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. The print carriage moves to access the print cartridges, the HP Photosmart will not release the cartridges for changing. 7. Allow the print cartridges to remove them. 2. Open the print...
... you try to dry for the other print cartridge. 10. Repeat if necessary for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. The print carriage moves to access the print cartridges, the HP Photosmart will not release the cartridges for changing. 7. Allow the print cartridges to remove them. 2. Open the print...
User Guide
Page 96
... produces unexpected results. For more information, see if there are blocking the print carriage (including any messages. The HP Photosmart is not responding Cause: The HP Photosmart is not communicating with the HP Photosmart. Solution: Load paper in the input tray. Solution: Turn the HP Photosmart off and open the print cartridge door. Cause: The wrong type of paper...
... produces unexpected results. For more information, see if there are blocking the print carriage (including any messages. The HP Photosmart is not responding Cause: The HP Photosmart is not communicating with the HP Photosmart. Solution: Load paper in the input tray. Solution: Turn the HP Photosmart off and open the print cartridge door. Cause: The wrong type of paper...
User Guide
Page 99
... carriage has stalled. 98 Troubleshooting Troubleshooting For more information, see : "Communication problems over a USB connection" on page 71 Cause: The HP Photosmart is out of your different software applications. Make sure the USB cable is not properly connected to the HP Photosmart and the computer as the default printer to the HP Photosmart, check the status of the HP Photosmart...
... carriage has stalled. 98 Troubleshooting Troubleshooting For more information, see : "Communication problems over a USB connection" on page 71 Cause: The HP Photosmart is out of your different software applications. Make sure the USB cable is not properly connected to the HP Photosmart and the computer as the default printer to the HP Photosmart, check the status of the HP Photosmart...
User Guide
Page 100
...do not exceed the printable area of your software application. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on the left. Make sure the margin settings for your software application, as long as expected Cause... in my document came out in the input tray. Solution: Check the printer margins. Solution: Turn the HP Photosmart off and open the print cartridge door. The HP Photosmart uses the margins you have set to the HP Photosmart. 2. Solution: Remove all paper from the input tray, reload the paper...
...do not exceed the printable area of your software application. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on the left. Make sure the margin settings for your software application, as long as expected Cause... in my document came out in the input tray. Solution: Check the printer margins. Solution: Turn the HP Photosmart off and open the print cartridge door. The HP Photosmart uses the margins you have set to the HP Photosmart. 2. Solution: Remove all paper from the input tray, reload the paper...
User Guide
Page 110
... with a CD/DVD that is blocked. Errors This section contains the following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open • CD/DVD tray misaligned • ...• CD/DVD not found • Two-sided printing accessory is missing Carriage blocked Cause: The print carriage is the same size as possible, until you started the print job from the computer. The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/...
... with a CD/DVD that is blocked. Errors This section contains the following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open • CD/DVD tray misaligned • ...• CD/DVD not found • Two-sided printing accessory is missing Carriage blocked Cause: The print carriage is the same size as possible, until you started the print job from the computer. The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/...
User Guide
Page 111
... Close the CD/DVD tray. Solution: Turn the HP Photosmart off and open . Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on again. Carriage stall Cause: The print carriage is blocked. Cause: The CD/DVD tray is ...open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on again. Troubleshooting Follow the prompts on the display to continue. Follow...
... Close the CD/DVD tray. Solution: Turn the HP Photosmart off and open . Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on again. Carriage stall Cause: The print carriage is blocked. Cause: The CD/DVD tray is ...open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on again. Troubleshooting Follow the prompts on the display to continue. Follow...
User Guide
Page 112
... revision number of the software. Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Solution: Clear the paper jam. For more information, see: "Clear paper jams" on the...
... revision number of the software. Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Solution: Clear the paper jam. For more information, see: "Clear paper jams" on the...
User Guide
Page 120
... If the HP Photosmart is drying • Out of the CD/DVD currently loaded on the CD/DVD holder does not match the size you specified when you will delete any photos you have lost. CD/DVD size mismatch Cause: The size of paper • Paper jam, misfeed or blocked carriage Errors 119... Troubleshooting Paper messages The following is a list of the HP Photosmart is the same size as specified in the print job, or cancel the print job and start again to specify...
... If the HP Photosmart is drying • Out of the CD/DVD currently loaded on the CD/DVD holder does not match the size you specified when you will delete any photos you have lost. CD/DVD size mismatch Cause: The size of paper • Paper jam, misfeed or blocked carriage Errors 119... Troubleshooting Paper messages The following is a list of the HP Photosmart is the same size as specified in the print job, or cancel the print job and start again to specify...
User Guide
Page 121
Solution: If the HP Photosmart is out of paper or there are only a few sheets remaining, load more paper in the output tray ... the prompts on page 18 Cause: The Two-sided printing accessory is off the HP Photosmart. Out of paper against a flat surface, and reload the paper into the input tray. Solution: If the HP Photosmart is longer than normal. For more information, see : "Load full-size paper... there is paper in the input tray. Follow the prompts on page 71 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP Photosmart. 120 Troubleshooting Troubleshooting
Solution: If the HP Photosmart is out of paper or there are only a few sheets remaining, load more paper in the output tray ... the prompts on page 18 Cause: The Two-sided printing accessory is off the HP Photosmart. Out of paper against a flat surface, and reload the paper into the input tray. Solution: If the HP Photosmart is longer than normal. For more information, see : "Load full-size paper... there is paper in the input tray. Follow the prompts on page 71 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP Photosmart. 120 Troubleshooting Troubleshooting
User Guide
Page 122
...input tray. Follow the prompts on the display to access the print carriage area. Solution: Clear the jam. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on page 17 Errors 121 Troubleshooting For more information, see: "Change... the print settings for the current job" on page 28 "Information on paper" on page 71 Cause: The print carriage is blocked. Solution: Turn the HP Photosmart off and open the print cartridge door to continue. Solution: Change the print setting or load the appropriate paper in the...
...input tray. Follow the prompts on the display to access the print carriage area. Solution: Clear the jam. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on page 17 Errors 121 Troubleshooting For more information, see: "Change... the print settings for the current job" on page 28 "Information on paper" on page 71 Cause: The print carriage is blocked. Solution: Turn the HP Photosmart off and open the print cartridge door to continue. Solution: Change the print setting or load the appropriate paper in the...
User Guide
Page 136
... shipment 1. Turn on the left side). Close the print cartridge door and wait a few minutes for the print carriage to move back to its home position (on the HP Photosmart and wait until the replacement HP Photosmart arrives. • Any paper loaded in for shipment by using the original packing materials or the packaging materials...
... shipment 1. Turn on the left side). Close the print cartridge door and wait a few minutes for the print carriage to move back to its home position (on the HP Photosmart and wait until the replacement HP Photosmart arrives. • Any paper loaded in for shipment by using the original packing materials or the packaging materials...
User Guide
Page 146
...Area 143 United States 143 default printer, set as 28 device no response 95 not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 ... cartridge ink nozzle area 64 print cartridges 62 color dull 92 smeared 90 color graphics display 6 color tone, change in -One does not turn on 80 connection types supported printer sharing 11 control panel buttons 6 features 6 crop...mismatch 111 G greeting cards, load 22 H Hagaki, load 20 HP Photosmart send images 51 I improper shutdown 123 index cards, load 20 ink drying time 120 low 101, 124...
...Area 143 United States 143 default printer, set as 28 device no response 95 not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 ... cartridge ink nozzle area 64 print cartridges 62 color dull 92 smeared 90 color graphics display 6 color tone, change in -One does not turn on 80 connection types supported printer sharing 11 control panel buttons 6 features 6 crop...mismatch 111 G greeting cards, load 22 H Hagaki, load 20 HP Photosmart send images 51 I improper shutdown 123 index cards, load 20 ink drying time 120 low 101, 124...
Basics Guide
Page 12
...is idle and silent, and then lightly press down on the left. 10 HP Photosmart overview You might damage the HP Photosmart if the print cartridges are not docked safely when you are replacing the tri-color print cartridge, remove the print cartridge from the slot on a print cartridge to... (up to remove them by using the Printer Toolbox available through the HP Photosmart Software on your computer or through the photos on the display. HP Photosmart overview 3. If you try to 3 per page). Wait until the print carriage is located in the HP folder in the Select Format screen: •...
...is idle and silent, and then lightly press down on the left. 10 HP Photosmart overview You might damage the HP Photosmart if the print cartridges are not docked safely when you are replacing the tri-color print cartridge, remove the print cartridge from the slot on a print cartridge to... (up to remove them by using the Printer Toolbox available through the HP Photosmart Software on your computer or through the photos on the display. HP Photosmart overview 3. If you try to 3 per page). Wait until the print carriage is located in the HP folder in the Select Format screen: •...
Basics Guide
Page 18
... cartridge door to see the documentation that came with the operating system installed on the back of the HP Photosmart. If you have a paper jam. • Check that the print carriage is securely plugged into the USB port on your computer. • Check the USB cable. Try...8226; Make sure you are blocking the print carriage, including any packing materials. Make sure the power cord is firmly connected to your computer. • Check other printers or scanners. If you are not communicating with each other end of the HP Photosmart. Make sure the other , try connecting ...
... cartridge door to see the documentation that came with the operating system installed on the back of the HP Photosmart. If you have a paper jam. • Check that the print carriage is securely plugged into the USB port on your computer. • Check the USB cable. Try...8226; Make sure you are blocking the print carriage, including any packing materials. Make sure the power cord is firmly connected to your computer. • Check other printers or scanners. If you are not communicating with each other end of the HP Photosmart. Make sure the other , try connecting ...
Basics Guide
Page 23
... with one of the storage slot and push down on the blue ring. If you improperly turn off the device by turning off the HP Photosmart, the print carriage does not return to the correct position and the print cartridges can dry out. • Do not open for a long period of the... a problem with a CD/ DVD loaded and the blue ring flipped over the disc. If this guide. • Keep all print cartridges in the software. Inkjet printable discs normally have a white printing surface. (Some discs also have a silver printing surface.) Cause: You might have already burned your content onto the CD...
... with one of the storage slot and push down on the blue ring. If you improperly turn off the device by turning off the HP Photosmart, the print carriage does not return to the correct position and the print cartridges can dry out. • Do not open for a long period of the... a problem with a CD/ DVD loaded and the blue ring flipped over the disc. If this guide. • Keep all print cartridges in the software. Inkjet printable discs normally have a white printing surface. (Some discs also have a silver printing surface.) Cause: You might have already burned your content onto the CD...