HP Color LaserJet CM1312 MFP Series - User Guide
Page 31
... that there is set a personal identification number (PIN). A fax test report is updated. The error correction mode allows the sending device to On, you to troubleshoot fax transmission issues. The cleaning process removes dust and excess toner from the paper path. Sets Courier font values. The fax service log prints out...
... that there is set a personal identification number (PIN). A fax test report is updated. The error correction mode allows the sending device to On, you to troubleshoot fax transmission issues. The cleaning process removes dust and excess toner from the paper path. Sets Courier font values. The fax service log prints out...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 45
... for the device in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox. Supported utilities for Windows HP ToolboxFX The HP ToolboxFX is a program that anyone who has a networkconnected computer and a standard Web browser can use for the following tasks: ● ...Checking the device status ● Checking the supplies status ● Setting up alerts ● Viewing device documentation ● Gaining access to troubleshooting and maintenance tools HP ToolboxFX is installed during the Recommended software installation from the product CD-ROM.
... for the device in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox. Supported utilities for Windows HP ToolboxFX The HP ToolboxFX is a program that anyone who has a networkconnected computer and a standard Web browser can use for the following tasks: ● ...Checking the device status ● Checking the supplies status ● Setting up alerts ● Viewing device documentation ● Gaining access to troubleshooting and maintenance tools HP ToolboxFX is installed during the Recommended software installation from the product CD-ROM.
HP Color LaserJet CM1312 MFP Series - User Guide
Page 172
... cartridge. You can use HP ToolboxFX. The most recent error is connected to use to the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up-alert messages. ● View troubleshooting information. ● View ... the current product configuration, including the amount of product errors. View the HP ToolboxFX Open HP ToolboxFX in Windows XP and Vista), click HP, click HP Color LaserJet CM1312 MFP Series, and then click HP ToolboxFX. This page indicates product conditions such as the Supplies status page. This...
... cartridge. You can use HP ToolboxFX. The most recent error is connected to use to the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up-alert messages. ● View troubleshooting information. ● View ... the current product configuration, including the amount of product errors. View the HP ToolboxFX Open HP ToolboxFX in Windows XP and Vista), click HP, click HP Color LaserJet CM1312 MFP Series, and then click HP ToolboxFX. This page indicates product conditions such as the Supplies status page. This...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 176
...or delete blocked fax numbers on the log. View troubleshooting help topics, print troubleshooting pages, clean the product, and open Microsoft Office Basic Colors. For more information about faxes, see Match colors on page 88. Fax send log The HP ToolboxFX fax send log lists all recently received faxes...can be used to the following main pages: ● Troubleshooting. Click on page 105. Open Microsoft Office Basic Colors or the full palette of paper and print media. ● Color Printing Tools. Fax receive log The HP ToolboxFX fax receive log provides a list of all numbers that...
...or delete blocked fax numbers on the log. View troubleshooting help topics, print troubleshooting pages, clean the product, and open Microsoft Office Basic Colors. For more information about faxes, see Match colors on page 88. Fax send log The HP ToolboxFX fax send log lists all recently received faxes...can be used to the following main pages: ● Troubleshooting. Click on page 105. Open Microsoft Office Basic Colors or the full palette of paper and print media. ● Color Printing Tools. Fax receive log The HP ToolboxFX fax receive log provides a list of all numbers that...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 177
The User Guide is available in both HTML and PDF format. ENWW HP ToolboxFX 165 View animated demonstrations for common troubleshooting procedures. ● User Guide. ● Animated demonstrations. View information about the product usage, warranty, specifications, and support.
The User Guide is available in both HTML and PDF format. ENWW HP ToolboxFX 165 View animated demonstrations for common troubleshooting procedures. ● User Guide. ● Animated demonstrations. View information about the product usage, warranty, specifications, and support.
HP Color LaserJet CM1312 MFP Series - User Guide
Page 184
... Explorer 6.0 for Windows or Netscape Navigator 7.1 for remotely installing, monitoring, and troubleshooting network-connected peripherals. Click Apply to select System setup, and then press OK. 3. To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that is available... and then click the System tab. 2. Use the arrow buttons to select Product security, and then press OK. 4. Use HP Web Jetadmin software HP Web Jetadmin is not supported. The intuitive browser interface simplifies cross-platform management of a wide range of the plug-in the Confirm...
... Explorer 6.0 for Windows or Netscape Navigator 7.1 for remotely installing, monitoring, and troubleshooting network-connected peripherals. Click Apply to select System setup, and then press OK. 3. To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that is available... and then click the System tab. 2. Use the arrow buttons to select Product security, and then press OK. 4. Use HP Web Jetadmin software HP Web Jetadmin is not supported. The intuitive browser interface simplifies cross-platform management of a wide range of the plug-in the Confirm...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 237
...is connected correctly. ● Check that you are using the appropriate high-speed USB cable. ● Ensure that you requested. Hardware troubleshooting ● Check that your Macintosh supports USB. ● Verify that the product is turned on the chain. Disconnect all of the ...from Apple. You may occur when several product languages are connected in Courier (the product's default typeface) instead of the font. Software troubleshooting ● Check that your Macintosh operating system is a PS job. Solve PostScript (PS) errors The following situations are PS language ...
...is connected correctly. ● Check that you are using the appropriate high-speed USB cable. ● Ensure that you requested. Hardware troubleshooting ● Check that your Macintosh supports USB. ● Verify that the product is turned on the chain. Disconnect all of the ...from Apple. You may occur when several product languages are connected in Courier (the product's default typeface) instead of the font. Software troubleshooting ● Check that your Macintosh operating system is a PS job. Solve PostScript (PS) errors The following situations are PS language ...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 240
.../support/ CM1312series. To order supplies worldwide, go to make product configuration, monitoring, supplies ordering, troubleshooting, and updating as simple and efficient as possible. For more information about HP ToolboxFX software, see HP ToolboxFX on page 33. 228 Appendix A Supplies and accessories ENWW Order directly through service or support providers To order a part or...
.../support/ CM1312series. To order supplies worldwide, go to make product configuration, monitoring, supplies ordering, troubleshooting, and updating as simple and efficient as possible. For more information about HP ToolboxFX software, see HP ToolboxFX on page 33. 228 Appendix A Supplies and accessories ENWW Order directly through service or support providers To order a part or...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 265
...settings 153 characters, troubleshooting 204 cleaning automatic document feeder 181 exterior 185 glass 185 lid backing 183 paper path 179 scanner glass 78, 184 scanner strip 183, 185 collating copies 76 color adjusting 86 calibrating 167 Edge Control 87 halftone options 86 HP ImageREt 3600 90 ...managing 86 matching 88 Microsoft Office Basic Colors palette 88 Neutral Grays 87 print in grayscale 86 printed vs. monitor 88 scanning settings 101 sRGB 87, 90 troubleshooting 206 color themes 87 ...
...settings 153 characters, troubleshooting 204 cleaning automatic document feeder 181 exterior 185 glass 185 lid backing 183 paper path 179 scanner glass 78, 184 scanner strip 183, 185 collating copies 76 color adjusting 86 calibrating 167 Edge Control 87 halftone options 86 HP ImageREt 3600 90 ...managing 86 matching 88 Microsoft Office Basic Colors palette 88 Neutral Grays 87 print in grayscale 86 printed vs. monitor 88 scanning settings 101 sRGB 87, 90 troubleshooting 206 color themes 87 ...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 266
color, scanning settings 100 colored text print as black 68 comparison, product models 1 configuration page printing 158 contrast print density 167 contrast settings copy 78 fax 117 control panel cleaning page, printing 179 HP ToolboxFX system settings 169 menus 10 messages, troubleshooting 191 settings 31, 36 supplies status, checking from 174 copies, number of Windows...
color, scanning settings 100 colored text print as black 68 comparison, product models 1 configuration page printing 158 contrast print density 167 contrast settings copy 78 fax 117 control panel cleaning page, printing 179 HP ToolboxFX system settings 169 menus 10 messages, troubleshooting 191 settings 31, 36 supplies status, checking from 174 copies, number of Windows...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 267
...ports, locating 6 fax reports, printing 24 Fax tab, HP ToolboxFX 162 fax time, setup use control panel 109 faxing from a computer (Macintosh) 42 features product 3 feeding problems, troubleshooting 209 file, scanning to Macintosh 42 Finnish laser safety statement 250 firmware updates 185 first page use different...to 132 H Help tab, HP ToolboxFX 164 HP Customer Care 234 HP Director scanning from (Macintosh) 41 HP fraud hotline 175 HP ImageREt 3600 90 HP Toolbox FX Status tab 160 HP ToolboxFX density settings 167 Fax tab 162 Help tab 164 Microsoft Office Basic Colors palette, printing 88 Network ...
...ports, locating 6 fax reports, printing 24 Fax tab, HP ToolboxFX 162 fax time, setup use control panel 109 faxing from a computer (Macintosh) 42 features product 3 feeding problems, troubleshooting 209 file, scanning to Macintosh 42 Finnish laser safety statement 250 firmware updates 185 first page use different...to 132 H Help tab, HP ToolboxFX 164 HP Customer Care 234 HP Director scanning from (Macintosh) 41 HP fraud hotline 175 HP ImageREt 3600 90 HP Toolbox FX Status tab 160 HP ToolboxFX density settings 167 Fax tab 162 Help tab 164 Microsoft Office Basic Colors palette, printing 88 Network ...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 268
..., HP Web 33, 172 K Korean EMI statement 250 L landscape orientation setting, Windows 68 laser safety statements 250 letterhead paper, loading 68 lid, cleaning 183 light copying 212 light print, troubleshooting 202 lightness copy contrast 78 faded print, troubleshooting 202 fax contrast 117 lines, troubleshooting copies... file 42 support 234 supported operating systems 36 USB card, troubleshooting 224 Macintosh driver settings custom-size paper 39 Services tab 41 watermarks 40 manual dialing 129 manual redial 131 matching colors 88 material restrictions 244 Material Safety Data Sheet (MSDS) 245...
..., HP Web 33, 172 K Korean EMI statement 250 L landscape orientation setting, Windows 68 laser safety statements 250 letterhead paper, loading 68 lid, cleaning 183 light copying 212 light print, troubleshooting 202 lightness copy contrast 78 faded print, troubleshooting 202 fax contrast 117 lines, troubleshooting copies... file 42 support 234 supported operating systems 36 USB card, troubleshooting 224 Macintosh driver settings custom-size paper 39 Services tab 41 watermarks 40 manual dialing 129 manual redial 131 matching colors 88 material restrictions 244 Material Safety Data Sheet (MSDS) 245...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 269
...Colors palette, printing 88 Microsoft Word, faxing from 134 model comparison 1 modems, connecting 107 multiple pages per sheet Windows 68 N n-up printing Windows 68 network configuring 20, 45 device polling 169 IP address configuration 50 link speed settings 51 operating systems supported 46 product discovery 47 protocols supported 47 troubleshooting..., Windows 68 output bins locating 4, 5 output quality copy, troubleshooting 211 HP ImageREt 3600 90 HP ToolboxFX settings 167 print, troubleshooting 202, 219 scans, troubleshooting 215, 217 outside lines dial prefixes 115 pauses, inserting 112 ...
...Colors palette, printing 88 Microsoft Word, faxing from 134 model comparison 1 modems, connecting 107 multiple pages per sheet Windows 68 N n-up printing Windows 68 network configuring 20, 45 device polling 169 IP address configuration 50 link speed settings 51 operating systems supported 46 product discovery 47 protocols supported 47 troubleshooting..., Windows 68 output bins locating 4, 5 output quality copy, troubleshooting 211 HP ImageREt 3600 90 HP ToolboxFX settings 167 print, troubleshooting 202, 219 scans, troubleshooting 215, 217 outside lines dial prefixes 115 pauses, inserting 112 ...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 270
... faxes 114 polling, device 169 portrait orientation setting, Windows 68 ports cables, ordering 229 locating 6 troubleshooting Macintosh 224 types included 3 PostScript settings, HP ToolboxFX 170 PostScript, errors 225 power requirements 238 power consumption 238 PPDs, Macintosh 223 ppi (pixels per... print media supported 55 print on both sides Windows 68 print quality HP ImageREt 3600 90 HP ToolboxFX settings 167 troubleshooting 202, 219 Print Settings tab, HP ToolboxFX 169 printer drivers Macintosh, troubleshooting 223 specifications 3 printing configuration page 158 connect to a network 48...
... faxes 114 polling, device 169 portrait orientation setting, Windows 68 ports cables, ordering 229 locating 6 troubleshooting Macintosh 224 types included 3 PostScript settings, HP ToolboxFX 170 PostScript, errors 225 power requirements 238 power consumption 238 PPDs, Macintosh 223 ppi (pixels per... print media supported 55 print on both sides Windows 68 print quality HP ImageREt 3600 90 HP ToolboxFX settings 167 troubleshooting 202, 219 Print Settings tab, HP ToolboxFX 169 printer drivers Macintosh, troubleshooting 223 specifications 3 printing configuration page 158 connect to a network 48...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 271
...loading for scanning 95 strip, cleaning 185 scanning black and white 101 blank pages, troubleshooting 217 books 102 color 100 file formats 100 from control panel 96 from the computer 96 grayscale 101 HP Director (Macintosh) 41 loading ADF 94 loading flatbed scanner 95 methods 95 page-by...133 group-dial entries 132 log, HP ToolboxFX 164 manual dialing 129 speed dial 131 troubleshooting 144 separation pad, ordering 229 service part numbers 229 repacking device 235 Service menu 19 Service tab HP ToolboxFX settings 169 Services tab Macintosh 41 settings color 90 configuration page 49 driver presets...
...loading for scanning 95 strip, cleaning 185 scanning black and white 101 blank pages, troubleshooting 217 books 102 color 100 file formats 100 from control panel 96 from the computer 96 grayscale 101 HP Director (Macintosh) 41 loading ADF 94 loading flatbed scanner 95 methods 95 page-by...133 group-dial entries 132 log, HP ToolboxFX 164 manual dialing 129 speed dial 131 troubleshooting 144 separation pad, ordering 229 service part numbers 229 repacking device 235 Service menu 19 Service tab HP ToolboxFX settings 169 Services tab Macintosh 41 settings color 90 configuration page 49 driver presets...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 272
...HP ToolboxFX transfer unit warranty 233 trapping 87 tray default media size 59 tray 1 jams, clearing 199 locating 4, 5 tray 2 jams, clearing 199 tray 3 jams, clearing 199 trays double-sided printing 41 feeding problems, troubleshooting 209 jams, clearing 199 locating 4, 5 settings 167 troubleshooting blank pages 209 blank scans 217 checklist 188 color... tab 41 supplies, checking 174 viewing with HP Toolbox FX 160 Status tab, HP Toolbox FX 160 storing environmental specifications 239 print cartridges 175 streaks, troubleshooting 203 supplies HP fraud hotline 175 ordering 227, 228 recycling 175...
...HP ToolboxFX transfer unit warranty 233 trapping 87 tray default media size 59 tray 1 jams, clearing 199 locating 4, 5 tray 2 jams, clearing 199 tray 3 jams, clearing 199 trays double-sided printing 41 feeding problems, troubleshooting 209 jams, clearing 199 locating 4, 5 settings 167 troubleshooting blank pages 209 blank scans 217 checklist 188 color... tab 41 supplies, checking 174 viewing with HP Toolbox FX 160 Status tab, HP Toolbox FX 160 storing environmental specifications 239 print cartridges 175 streaks, troubleshooting 203 supplies HP fraud hotline 175 ordering 227, 228 recycling 175...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 273
...warranty Customer self repair 232 print cartridge 233 product 231 transfer unit and fuser 233 watermarks Windows 67 wavy paper, troubleshooting 205 Web sites customer support 234 HP Web Jetadmin, downloading 172 Macintosh customer support 234 Material Safety Data Sheet (MSDS) 245 ordering supplies 227, 228... universal print driver 28 weight 238 white or faded stripes, troubleshooting 211 Windows add scan-to destinations 97 driver settings...
...warranty Customer self repair 232 print cartridge 233 product 231 transfer unit and fuser 233 watermarks Windows 67 wavy paper, troubleshooting 205 Web sites customer support 234 HP Web Jetadmin, downloading 172 Macintosh customer support 234 Material Safety Data Sheet (MSDS) 245 ordering supplies 227, 228... universal print driver 28 weight 238 white or faded stripes, troubleshooting 211 Windows add scan-to destinations 97 driver settings...
HP Color LaserJet CM1312 MFP Series - Software Technical Reference
Page 7
Help folder ...52 Troubleshooting 54 Paper and Print Media 56 Color Printing Tools 56 Animated Demonstrations 57 User Guide 58 System Settings folder 58 Device Information 59 Paper Handling 60 Print Quality 60 Print Density 61 ... IPv4 Configuration 81 IPv6 Configuration 81 Network Identification 82 Advanced 82 SNMP 83 Other screens ...84 About HP ToolboxFX dialog box 85 HP Instant Support 85 Support and Troubleshooting 85 Product Registration 85 Shop for Supplies 85 HP Solution Center ...87 Recycle button ...87 Home page ...88 Utilities button ...88 Help page ...88 Shopping...
Help folder ...52 Troubleshooting 54 Paper and Print Media 56 Color Printing Tools 56 Animated Demonstrations 57 User Guide 58 System Settings folder 58 Device Information 59 Paper Handling 60 Print Quality 60 Print Density 61 ... IPv4 Configuration 81 IPv6 Configuration 81 Network Identification 82 Advanced 82 SNMP 83 Other screens ...84 About HP ToolboxFX dialog box 85 HP Instant Support 85 Support and Troubleshooting 85 Product Registration 85 Shop for Supplies 85 HP Solution Center ...87 Recycle button ...87 Home page ...88 Utilities button ...88 Help page ...88 Shopping...
HP Color LaserJet CM1312 MFP Series - Software Technical Reference
Page 13
...Macintosh install instructions ...226 Installation overview ...226 Installation options ...226 Installation instructions for the HP Color LaserJet CM1312 MFP Series Printer 243 Windows Software 243 Product Communication 243 Hardware/Firmware 245 Miscellaneous 246 IP discovery and rediscovery ......network connections 228 Installation dialog-box options for Macintosh 228 Macintosh uninstall instructions ...235 6 Engineering Details Introduction ...237 Troubleshooting ...238 Port communication ...238 Overview ...238 USB port connections 238 Product conflicts in Windows 238 Opening the Windows...
...Macintosh install instructions ...226 Installation overview ...226 Installation options ...226 Installation instructions for the HP Color LaserJet CM1312 MFP Series Printer 243 Windows Software 243 Product Communication 243 Hardware/Firmware 245 Miscellaneous 246 IP discovery and rediscovery ......network connections 228 Installation dialog-box options for Macintosh 228 Macintosh uninstall instructions ...235 6 Engineering Details Introduction ...237 Troubleshooting ...238 Port communication ...238 Overview ...238 USB port connections 238 Product conflicts in Windows 238 Opening the Windows...
HP Color LaserJet CM1312 MFP Series - Software Technical Reference
Page 19
... E-mail Alerts pane (2 of figures Figure 2-1 HP Color LaserJet CM1312 MFP Series Animated Getting Started Guide - Troubleshooting pane (1 of 3 37 Figure 2-15 HP ToolboxFX Status folder - Demonstration Pages pane 46 Figure 2-26 HP ToolboxFX Fax folder ...47 Figure 2-27 HP ToolboxFX Fax folder - Set up Status Alerts pane 41 Figure 2-21 HP ToolboxFX Alerts folder - Network Summary pane (3 of...
... E-mail Alerts pane (2 of figures Figure 2-1 HP Color LaserJet CM1312 MFP Series Animated Getting Started Guide - Troubleshooting pane (1 of 3 37 Figure 2-15 HP ToolboxFX Status folder - Demonstration Pages pane 46 Figure 2-26 HP ToolboxFX Fax folder ...47 Figure 2-27 HP ToolboxFX Fax folder - Set up Status Alerts pane 41 Figure 2-21 HP ToolboxFX Alerts folder - Network Summary pane (3 of...