HP Color LaserJet CM1312 MFP - Manage and Maintain
Page 1
HP LaserJet CM1312 MFP Series - Tray 1 NOTE: When you add new media, make sure that the print is not skewed (crooked on facing down. When loading media, adjust the media guides to match the width of new media. Do not fan the media. This reduces jams by preventing multiple sheets... 3 Use the arrow keys to be printed on the media). Manage and Maintain Fill paper trays How do I? System setup Paper setup ? ? ? © 2008 Copyright Hewlett-Packard Development Company, L.P. 1 www.hp.com Load paper and print media Steps to perform 1 Load media with the top forward and the side...
HP LaserJet CM1312 MFP Series - Tray 1 NOTE: When you add new media, make sure that the print is not skewed (crooked on facing down. When loading media, adjust the media guides to match the width of new media. Do not fan the media. This reduces jams by preventing multiple sheets... 3 Use the arrow keys to be printed on the media). Manage and Maintain Fill paper trays How do I? System setup Paper setup ? ? ? © 2008 Copyright Hewlett-Packard Development Company, L.P. 1 www.hp.com Load paper and print media Steps to perform 1 Load media with the top forward and the side...
HP Color LaserJet CM1312 MFP - Manage and Maintain
Page 5
... . sharp objects will not be covered by using both hands. © 2008 Copyright Hewlett-Packard Development Company, L.P. 1 www.hp.com HP LaserJet CM1312 MFP Series - Clear Jams Clear paper jams How do I? Clear paper jams Clear jams from the product. Pulling jammed media out of the product at an angle can damage the product. 1 Open the ADF cover. If you feel...
... . sharp objects will not be covered by using both hands. © 2008 Copyright Hewlett-Packard Development Company, L.P. 1 www.hp.com HP LaserJet CM1312 MFP Series - Clear Jams Clear paper jams How do I? Clear paper jams Clear jams from the product. Pulling jammed media out of the product at an angle can damage the product. 1 Open the ADF cover. If you feel...
HP Color LaserJet CM1312 MFP - Manage and Maintain
Page 6
HP LaserJet CM1312 MFP Series - Clear Jams How do I? Clear paper jams (continued) Steps to perform 5 When the media is free, gently pull it out in the direction shown. 6 Close the lid to the flatbed scanner. 7 Lower the green lever. 8 Close the ADF lid. © 2008 Copyright Hewlett-Packard Development Company, L.P. 2 www.hp.com
HP LaserJet CM1312 MFP Series - Clear Jams How do I? Clear paper jams (continued) Steps to perform 5 When the media is free, gently pull it out in the direction shown. 6 Close the lid to the flatbed scanner. 7 Lower the green lever. 8 Close the ADF lid. © 2008 Copyright Hewlett-Packard Development Company, L.P. 2 www.hp.com
HP Color LaserJet CM1312 MFP - Manage and Maintain
Page 7
Clear Jams How do I? Clear paper jams (continued) Clear jams from the input-tray areas Steps to perform 1 Open the rear output door. 2 With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the product. 3 Remove tray 1, and lift the jam access door. 4 With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the product. © 2008 Copyright Hewlett-Packard Development Company, L.P. 3 www.hp.com HP LaserJet CM1312 MFP Series -
Clear Jams How do I? Clear paper jams (continued) Clear jams from the input-tray areas Steps to perform 1 Open the rear output door. 2 With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the product. 3 Remove tray 1, and lift the jam access door. 4 With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the product. © 2008 Copyright Hewlett-Packard Development Company, L.P. 3 www.hp.com HP LaserJet CM1312 MFP Series -
HP Color LaserJet CM1312 MFP - Manage and Maintain
Page 8
Clear jams from the product. © 2008 Copyright Hewlett-Packard Development Company, L.P. 4 www.hp.com Clear paper jams (continued) Steps to perform 5 Reinsert tray 1. Clear Jams How do I? With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the output-bin 6 Close the rear output door. HP LaserJet CM1312 MFP Series -
Clear jams from the product. © 2008 Copyright Hewlett-Packard Development Company, L.P. 4 www.hp.com Clear paper jams (continued) Steps to perform 5 Reinsert tray 1. Clear Jams How do I? With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the output-bin 6 Close the rear output door. HP LaserJet CM1312 MFP Series -
HP Color LaserJet CM1312 MFP Series - Paper and Print Media Guide
Page 8
...might cause problems for inkjet printers. This repair is possible for laser printers or multiuse. CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might be the result of media because HP cannot control their quality. Hewlett-Packard Company cannot recommend the ...might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for paper to meet all of the guidelines in this user guide and still not...
...might cause problems for inkjet printers. This repair is possible for laser printers or multiuse. CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might be the result of media because HP cannot control their quality. Hewlett-Packard Company cannot recommend the ...might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for paper to meet all of the guidelines in this user guide and still not...
HP Color LaserJet CM1312 MFP Series - Paper and Print Media Guide
Page 12
... print media Tray 1 Tray 1 holds up to 150 pages of 75 g/m2 (20 lb) paper, or fewer pages of the media from feeding through the product at one time. 6 Paper and print media ENWW This reduces jams by preventing multiple sheets of media from the input tray and straighten the stack of new...
... print media Tray 1 Tray 1 holds up to 150 pages of 75 g/m2 (20 lb) paper, or fewer pages of the media from feeding through the product at one time. 6 Paper and print media ENWW This reduces jams by preventing multiple sheets of media from the input tray and straighten the stack of new...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 53
...at the back of the following ways: ● For tray 1, load the letterhead paper face-up window that is connected to a network, use the Services menu to various support Web sites for this section, see the HP Director online Help. On the File menu, click Print. 2. down list, and ... is heavier than 105 g/m2 (28-lb bond). 2. To go to obtain device and supply-status information. 1. CAUTION: To avoid jams, do not load paper that appears on the computer screen before replacing the output stack into one of the trays to accommodate the print job. Click Print. Follow...
...at the back of the following ways: ● For tray 1, load the letterhead paper face-up window that is connected to a network, use the Services menu to various support Web sites for this section, see the HP Director online Help. On the File menu, click Print. 2. down list, and ... is heavier than 105 g/m2 (28-lb bond). 2. To go to obtain device and supply-status information. 1. CAUTION: To avoid jams, do not load paper that appears on the computer screen before replacing the output stack into one of the trays to accommodate the print job. Click Print. Follow...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 66
...This might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laser printers or multiuse. It is not covered by the Hewlett-Packard warranty or ...service agreements. 54 Chapter 6 Paper and print media ENWW This repair is possible for paper to meet Hewlett-Packard's specifications might...
...This might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laser printers or multiuse. It is not covered by the Hewlett-Packard warranty or ...service agreements. 54 Chapter 6 Paper and print media ENWW This repair is possible for paper to meet Hewlett-Packard's specifications might...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 70
Tray 1 has side and rear media guides. This reduces jams by preventing multiple sheets of heavier media (15 mm (0.6 in)). Load paper and print media Tray 1 Tray 1 holds up to be printed on facing... sure that you remove all of the media from feeding through the product at one time. 58 Chapter 6 Paper and print media ENWW Do not fan the media. Load media with the top forward and the side to ...150 pages of 75 g/m2 (20 lb) paper, or fewer pages of media from the input tray and straighten the stack of new media. Media guides ...
Tray 1 has side and rear media guides. This reduces jams by preventing multiple sheets of heavier media (15 mm (0.6 in)). Load paper and print media Tray 1 Tray 1 holds up to be printed on facing... sure that you remove all of the media from feeding through the product at one time. 58 Chapter 6 Paper and print media ENWW Do not fan the media. Load media with the top forward and the side to ...150 pages of 75 g/m2 (20 lb) paper, or fewer pages of media from the input tray and straighten the stack of new media. Media guides ...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 110
... is supported by one. Scanned images are for the date and time of the memory card. The date and time linked to a directory named "HP" at the root level of the file to an inserted memory card. Therefore, the date and time must be set correctly in order for a ...following scan settings used . Each subsequent file name is incremented by any reason (ADF jam, cancel, etc...) the partial file is mispicked in the ADF. Error Conditions Scanner Failures If the paper jams in the ADF, or the paper is removed from the memory card. See the support information for each page scanned....
... is supported by one. Scanned images are for the date and time of the memory card. The date and time linked to a directory named "HP" at the root level of the file to an inserted memory card. Therefore, the date and time must be set correctly in order for a ...following scan settings used . Each subsequent file name is incremented by any reason (ADF jam, cancel, etc...) the partial file is mispicked in the ADF. Error Conditions Scanner Failures If the paper jams in the ADF, or the paper is removed from the memory card. See the support information for each page scanned....
HP Color LaserJet CM1312 MFP Series - User Guide
Page 156
... fax-speed setting is the modem protocol that the phone line works and is plugged into the correct port (see Perform a fax test on colored paper. Decreasing the fax speed might be malfunctioning. Use the arrow buttons to another fax machine. Cause Solution The maximum length of the following: .... 1. Use the arrow buttons to save the selection. Then, resend the job. The receiving fax machine might not be useful when you can jam inside the automatic document feeder (ADF). Use the arrow buttons to select On or Off, and then press OK to select Advanced setup, and...
... fax-speed setting is the modem protocol that the phone line works and is plugged into the correct port (see Perform a fax test on colored paper. Decreasing the fax speed might be malfunctioning. Use the arrow buttons to another fax machine. Cause Solution The maximum length of the following: .... 1. Use the arrow buttons to save the selection. Then, resend the job. The receiving fax machine might not be useful when you can jam inside the automatic document feeder (ADF). Use the arrow buttons to select On or Off, and then press OK to select Advanced setup, and...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 178
Change the print-density settings, such as jam recovery and auto-continue. Gain access to various procedures required to a file on password protection from the product. ● Save/Restore Settings. Set, change, or ... Information The Device Information page stores data about the product, such as the product description and a contact person. ● Paper Handling. Change the Cartridge low threshold setting, which determine how often HP ToolboxFX collects data from the control panel on the Configuration page. The information that causes a Low toner pop-up alert...
Change the print-density settings, such as jam recovery and auto-continue. Gain access to various procedures required to a file on password protection from the product. ● Save/Restore Settings. Set, change, or ... Information The Device Information page stores data about the product, such as the product description and a contact person. ● Paper Handling. Change the Cartridge low threshold setting, which determine how often HP ToolboxFX collects data from the control panel on the Configuration page. The information that causes a Low toner pop-up alert...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 181
...see Use the control-panel menus on the control panel. Print Settings The HP ToolboxFX Print Settings tab contains links to configure the settings for all print functions. Service During the printing process, paper, toner and dust particles can cause print-quality problems such as toner specks...default product print settings, such as jam recovery and auto-continue. View and change the PCL5 settings. ● PostScript. Over time, this computer, and scanning using the Scan To button. The HP ToolboxFX provides an easy method for cleaning the paper path. Change the photo settings and ...
...see Use the control-panel menus on the control panel. Print Settings The HP ToolboxFX Print Settings tab contains links to configure the settings for all print functions. Service During the printing process, paper, toner and dust particles can cause print-quality problems such as toner specks...default product print settings, such as jam recovery and auto-continue. View and change the PCL5 settings. ● PostScript. Over time, this computer, and scanning using the Scan To button. The HP ToolboxFX provides an easy method for cleaning the paper path. Change the photo settings and ...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 200
...power on page 179. 188 Chapter 15 Problem solve ENWW switch, or fuse. 2. Verify that the power cable is functional and that meets HP specifications. Look at the controlpanel messages and follow the instructions to solve a problem with the product. If the ADF motor still does not ...191 for a list of common messages that will help you correct the error. The control panel should function without error messages. Paper jams when printing. See Clean the paper path on ? Check the power source by plugging the product directly into the wall or into a different outlet. Verify that ...
...power on page 179. 188 Chapter 15 Problem solve ENWW switch, or fuse. 2. Verify that the power cable is functional and that meets HP specifications. Look at the controlpanel messages and follow the instructions to solve a problem with the product. If the ADF motor still does not ...191 for a list of common messages that will help you correct the error. The control panel should function without error messages. Paper jams when printing. See Clean the paper path on ? Check the power source by plugging the product directly into the wall or into a different outlet. Verify that ...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 201
...devices are plugged in, or telephone devices are set , if necessary). See Change fax settings on page 115 The Private Receive feature is damaged. Paper jams when printing. The ADF is turned on page 143). Poor copy quality from the flatbed were acceptable, clean the ADF scanning strip. See Clean ...and is the only device on the telephone line and try again to verify that the HP Color LaserJet CM1312 MFP Series is plugged into the correct port (see Copy problems on page 179. See Clean the paper path on page 210. If the print quality from the internal tests and the copy from...
...devices are plugged in, or telephone devices are set , if necessary). See Change fax settings on page 115 The Private Receive feature is damaged. Paper jams when printing. The ADF is turned on page 143). Poor copy quality from the flatbed were acceptable, clean the ADF scanning strip. See Clean ...and is the only device on the telephone line and try again to verify that the HP Color LaserJet CM1312 MFP Series is plugged into the correct port (see Copy problems on page 179. See Clean the paper path on page 210. If the print quality from the internal tests and the copy from...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 205
... power and wait for another phone line. Use the power switch to initialize. Try a different phone cord. If the error persists, contact HP. Clear the jam. Doc feeder jam Clear, Reload A piece of media is a warning message only. Document feeder mispick. If the error persists, contact...Allow the product to finish the current job. Open the document release door, clear the jam, close the document release door, and reload the paper into a jack for the product to retry sending the fax. See www.hp.com/support/CM1312series or the support flyer that came in a telephone, and try making a...
... power and wait for another phone line. Use the power switch to initialize. Try a different phone cord. If the error persists, contact HP. Clear the jam. Doc feeder jam Clear, Reload A piece of media is a warning message only. Document feeder mispick. If the error persists, contact...Allow the product to finish the current job. Open the document release door, clear the jam, close the document release door, and reload the paper into a jack for the product to retry sending the fax. See www.hp.com/support/CM1312series or the support flyer that came in a telephone, and try making a...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 206
...Service or repairs that is not made by HP. Install [color] cartridge One of paper in trays. Load paper Out of the color cartridges is not installed with Install the indicated color cartridge. Press OK to clear the memory. Load paper in the correct orientation. Turn the product off...195. starting a new job. Verify that contain to clear the memory. Jam in (area), Open door and clear jam There is a paper jam in the input tray. mode, OK to start a new job. Reload paper. Table 15-1 Control-panel messages (continued) Control panel message Description Recommended ...
...Service or repairs that is not made by HP. Install [color] cartridge One of paper in trays. Load paper Out of the color cartridges is not installed with Install the indicated color cartridge. Press OK to clear the memory. Load paper in the correct orientation. Turn the product off...195. starting a new job. Verify that contain to clear the memory. Jam in (area), Open door and clear jam There is a paper jam in the input tray. mode, OK to start a new job. Reload paper. Table 15-1 Control-panel messages (continued) Control panel message Description Recommended ...
HP Color LaserJet CM1312 MFP Series - User Guide
Page 207
... a print job. Plug the product directly into the wall socket. or damaged. A color print cartridge is being used does not meet HP specifications. The product could not print the current page because of jams Occasionally, paper or other print media can become jammed during a print job. ● Too many sheets have accumulated in which the...
... a print job. Plug the product directly into the wall socket. or damaged. A color print cartridge is being used does not meet HP specifications. The product could not print the current page because of jams Occasionally, paper or other print media can become jammed during a print job. ● Too many sheets have accumulated in which the...
HP Color LaserJet CM1312 MFP Series - Software Technical Reference
Page 81
... ● Replacing a print cartridge ● ADF Paper jam removal ● Paper jam removal from input trays ● Paper jam removal from fuser ● Clean the glass on your device ● Manual duplex printing (printing on both sides of the paper ● Send a fax ● Replace control panel bezel Figure 2-38 HP ToolboxFX Help folder -Animated Demonstrations pane ENWW...
... ● Replacing a print cartridge ● ADF Paper jam removal ● Paper jam removal from input trays ● Paper jam removal from fuser ● Clean the glass on your device ● Manual duplex printing (printing on both sides of the paper ● Send a fax ● Replace control panel bezel Figure 2-38 HP ToolboxFX Help folder -Animated Demonstrations pane ENWW...