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Question posted by hollisterpeev on October 27th, 2012

Printer Showing Paper Jam

my printer is showing that there is a paper jam, but there is no jam. NOthing at all. now the computer will ot work because it keeps saying that there is a paper jam. What am I to do. HELP. My office uses the computer all day long seven days per week. Lisa

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Related HP CM1312nfi Manual Pages

HP Color LaserJet CM1312 MFP - Manage and Maintain - Page 5

Clear paper jams Clear jams from the product. sharp objects will not be covered by the warranty. 3 Gently try to remove jams. Damage caused by using both hands. © 2008 Copyright Hewlett-Packard Development Company, L.P. 1 www.hp.com HP LaserJet CM1312 MFP Series - If you feel resistance, go to perform When removing jammed media, pull the jammed media straight...

HP Color LaserJet CM1312 MFP - Manage and Maintain - Page 6

Clear paper jams (continued) Steps to perform 5 When the media is free, gently pull it out in the direction shown. 6 Close the lid to the flatbed scanner. 7 Lower the green lever. 8 Close the ADF lid. © 2008 Copyright Hewlett-Packard Development Company, L.P. 2 www.hp.com Clear Jams How do I? HP LaserJet CM1312 MFP Series -

HP Color LaserJet CM1312 MFP - Manage and Maintain - Page 7

... the product. 3 Remove tray 1, and lift the jam access door. 4 With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the product. © 2008 Copyright Hewlett-Packard Development Company, L.P. 3 www.hp.com HP LaserJet CM1312 MFP Series - Clear Jams How do I?

HP Color LaserJet CM1312 MFP - Manage and Maintain - Page 8

... the media that is most visible (this includes the middle), and carefully pull it free from the output-bin 6 Close the rear output door. HP LaserJet CM1312 MFP Series - Clear jams from the product. © 2008 Copyright Hewlett-Packard Development Company, L.P. 4 www.hp.com Clear paper jams (continued) Steps to perform 5 Reinsert tray 1.

HP Color LaserJet CM1312 MFP Series - User Guide - Page 110

... save it is removed while writing, a partial file may still exist on the device when the scan occurred. However, if the memory card is MAPI-compliant. See ...supports the Messaging Application Programming Interface (MAPI) protocol. Error Conditions Scanner Failures If the paper jams in the ADF, or the paper is mispicked in order for a default 300dpi scan: ● Resolution: 300dpi ●...

HP Color LaserJet CM1312 MFP Series - User Guide - Page 200

... panel shows an error. See Control-panel messages on page 191 for a list of common messages that the product is closed ADF motor does not rotate. 1. Check the power source by plugging the product directly into the wall or into a different outlet. Does Ready appear in . See Information pages on ? Paper jams when...

HP Color LaserJet CM1312 MFP Series - User Guide - Page 201

.... 3. Press Start Fax to verify that the HP Color LaserJet CM1312 MFP Series is damaged. Perform a fax test to verify that meets HP specifications. Paper jams when printing. See Clean the scanner glass on page 179. The ADF is the only device on page 143). See Clean the paper path on page 78. If, after performing the...

HP Color LaserJet CM1312 MFP Series - User Guide - Page 206

... detected a jam in all available trays. Load paper Out of using the incorrect printer driver. Load paper in the correct orientation, then press OK to clear the memory. Load Tray 1 , Press OK to start a new job. Press OK to complete the collated copy job. Load Tray 1, / Cleaning Cleaning mode paper prompt. mode, OK to Device is...

HP Color LaserJet CM1312 MFP Series - User Guide - Page 214

The information in black only. See Print cartridge on page 179. The product is intended for color laser printers. 202 Chapter 15 Problem solve ENWW Clean the paper path. A single sheet of print media might not meet HP specifications. The manufacturing processes can cause some areas to continue printing. These examples illustrate problems ...

HP Color LaserJet CM1312 MFP Series - User Guide - Page 220

... print quality or toner adhesion Dropouts, jamming, or curl The paper is too moist, too rough, too heavy or Try another kind of paper, between 100 and too smooth, or it is of the media that is made for laser printers. paper lot. Turn on the Less paper curl setting. The paper has cutouts or perforations. Use high...

HP Color LaserJet CM1312 MFP Series - User Guide - Page 224

...too rough, too heavy Try another document. Cause Solution The paper is made for laser printers. Use high-quality paper that the quality settings are correct. The media guides might ... Poor print quality or toner adhesion Dropouts, jamming, or curl Excessive curl Jamming, damage to the width and length of cutouts or perforations. The paper varies from a 250 Sheffield, 4 to ...

HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 42

...about the product. This selection opens the HP Color LaserJet CM1312 MFP Series Printer Install Notes. ● Print Quality Optimizer Video....get the best print quality when printing on special paper such as cardstock, heavy paper, or transparencies. ● Product Support Website. ... how to properly set up your acceptance of that shows the simple steps to view troubleshooting help and useful ...

HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 48

...) color laser-class quality through a Web browser on across a wide range of smooth colors. The improvements offer trapping technologies, greater control over dot placement, and more information, see the following website: www.hp.com/go/webjetadmin The color usage job log shows color and monochrome print job statistics for a printer. These new technologies, coupled with millions of paper...

HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 50

... process (inkjet, press, or laser technology, for example) Keep these factors in mind when colors on your printed colors. Use HP ToolboxFX to print the Microsoft Office Basic Colors palette You can influence your ability to match the colors on your monitor to use an RGB (red, green, blue) color process, but printers print colors by using light pixels...

HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 81

... phone cord ● Insert a memory card ● Replacing a print cartridge ● ADF Paper jam removal ● Paper jam removal from input trays ● Paper jam removal from fuser ● Clean the glass on your device ● Manual duplex printing (printing on both sides of the paper ● Send a fax ● Replace control panel bezel Figure 2-38 HP ToolboxFX...

HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 236

... When Factory Defaults is selected, the following options are available: ● Paper source ● Staple ● Page size ● Orientation ● Print on HP PCL 5, HP PCL 6, and HP PS Emulation printer-drivers beginning with the HP Color LaserJet CM4730 MFP printer. In previous printer-drivers, the Print Task Quick Sets appeared in those default options. Like...

HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 262

... Windows Device Manager might show a conflict. USB port connections Hi-speed USB is an input/output mode that both PC and Macintosh computers support. NOTE: USB connections for this product are described in this product has both USB and network ports. The following sections contain a few guidelines for the HP Color LaserJet CM1312 MFP Series Printer...

HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 264

...LaserJet CM1312 MFP Series USB Product ● HP Color LaserJet CM1312 MFP Series Printer 240 Chapter 6 Engineering Details ENWW Installed Products Figure 6-1 Sample Device Manager window Click the View menu to see further options: ● Devices by Type ● Devices by Connection ● Resources by Type ● Resources by connection ● Hidden Devices The following table shows...

HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 280

... change measurement units, click one of an inch, depending on the current measurement units. The following table identifies the media types the HP Color LaserJet CM1312 MFP Series printer supports in the Paper Size group box. Width and height entries are in the Units group box (either Inches or Millimeters). The following table summarizes media...

HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 281

... use the default setting, Unspecified, the product uses the default paper type, which is selected, the HP Color LaserJet CM1312 MFP Series product uses the source tray that are installed through the Device Settings tab also appear here. For the other types of paper. Paper Source: The Paper source: setting specifies the source tray to 58 lb) and...