Basics Guide
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...following diagram and related table provide a quick reference to as the input tray) Figure 3-2 Top and rear views of the printer Label Description 21 Printhead assembly 22 Cartridge access area 23 Model number location 24 Rear USB port 25 Ethernet port 26 Power connection* 27 1-LINE (fax) and ... USB/PictBridge port for your camera or other storage device 15 Lid backing 16 Lid 17 Glass 18 Cartridge door access handle 19 Paper-width guide for the main input tray 20 Main input tray (also referred to the HP Photosmart control panel features. Control panel features 37...
...following diagram and related table provide a quick reference to as the input tray) Figure 3-2 Top and rear views of the printer Label Description 21 Printhead assembly 22 Cartridge access area 23 Model number location 24 Rear USB port 25 Ethernet port 26 Power connection* 27 1-LINE (fax) and ... USB/PictBridge port for your camera or other storage device 15 Lid backing 16 Lid 17 Glass 18 Cartridge door access handle 19 Paper-width guide for the main input tray 20 Main input tray (also referred to the HP Photosmart control panel features. Control panel features 37...
Basics Guide
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...again. Chapter 4 Troubleshooting and support NOTE: If the product has an alignment message, you might be busy with another task such as aligning the printer. After you resolve any problems with your computer. For more information on setting up properly, connected to a power supply, and is not, press... the On button to turn on the product. • The print cartridges are no error messages on Fax" test failed • The "Using Correct Type of the fax test might fail for different reasons. • The...
...again. Chapter 4 Troubleshooting and support NOTE: If the product has an alignment message, you might be busy with another task such as aligning the printer. After you resolve any problems with your computer. For more information on setting up properly, connected to a power supply, and is not, press... the On button to turn on the product. • The print cartridges are no error messages on Fax" test failed • The "Using Correct Type of the fax test might fail for different reasons. • The...
Full User Guide
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...1 HP Photosmart Premium Fax C309 series Help...3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network...5 Set up a Bluetooth connection...10 Set up the HP Photosmart for faxing...12 3 Get to know the HP Photosmart Printer parts...29 Control panel features...31 Control panel features (HP Photosmart Premium Fax... a USB storage device...86 12 Work with cartridges Check the estimated ink levels...87 Order ink supplies...88 Replace the cartridges...88 Cartridge warranty information...90 13 Solve a problem HP support...91 Setup troubleshooting...94 Print quality troubleshooting......
...1 HP Photosmart Premium Fax C309 series Help...3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network...5 Set up a Bluetooth connection...10 Set up the HP Photosmart for faxing...12 3 Get to know the HP Photosmart Printer parts...29 Control panel features...31 Control panel features (HP Photosmart Premium Fax... a USB storage device...86 12 Work with cartridges Check the estimated ink levels...87 Order ink supplies...88 Replace the cartridges...88 Cartridge warranty information...90 13 Solve a problem HP support...91 Setup troubleshooting...94 Print quality troubleshooting......
Full User Guide
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...amount of ink remaining in your ink cartridges. On the Printer Found screen, verify that the printer description is found on the network. 5. If more than one printer is correct. It is ready for the product on the network, the Printers Found screen appears. Quit all applications...software functionality available with Service Pack 2 installed on your computer and print a self-test report to establish a connection. Otherwise, the HP Photosmart software installer might also need to find out the device address of them to connect the product. • Microsoft stack If you ...
...amount of ink remaining in your ink cartridges. On the Printer Found screen, verify that the printer description is found on the network. 5. If more than one printer is correct. It is ready for the product on the network, the Printers Found screen appears. Quit all applications...software functionality available with Service Pack 2 installed on your computer and print a self-test report to establish a connection. Otherwise, the HP Photosmart software installer might also need to find out the device address of them to connect the product. • Microsoft stack If you ...
Full User Guide
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3 Get to know the HP Photosmart • Printer parts • Control panel features • Control panel features (HP Photosmart Premium Fax C309b series) • Display icons Printer parts • Front view of the printer Get to know the HP Photosmart 1 Automatic document feeder 2 Control panel 3 CD/DVD tray access handle and CD/DVD tray 4 Photo tray... 15 Lid backing 16 Lid 17 Glass 18 Cartridge door access handle 19 Paper-width guide for the main input tray 20 Main input tray (also referred to as the input tray) • Top and rear views of the printer Get to know the HP Photosmart 29
3 Get to know the HP Photosmart • Printer parts • Control panel features • Control panel features (HP Photosmart Premium Fax C309b series) • Display icons Printer parts • Front view of the printer Get to know the HP Photosmart 1 Automatic document feeder 2 Control panel 3 CD/DVD tray access handle and CD/DVD tray 4 Photo tray... 15 Lid backing 16 Lid 17 Glass 18 Cartridge door access handle 19 Paper-width guide for the main input tray 20 Main input tray (also referred to as the input tray) • Top and rear views of the printer Get to know the HP Photosmart 29
Full User Guide
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...HP Everyday Photo Paper • Print colorful, everyday snapshots at a low cost, using tabbed photo papers, Auto Sense technology will even get an alert if your HP Photosmart. If prompted, choose your photos are printing. HP Photo Value Pack • HP Photo Value Packs conveniently package original HP cartridges and HP...and 10 x 15 cm (4 x 6 inch) (with any inkjet printer. Get sharp, crisp images when you experience poor print quality using HP papers that paper. You will ensure your printer adjusts to select your country/region, some portions of photos or ...
...HP Everyday Photo Paper • Print colorful, everyday snapshots at a low cost, using tabbed photo papers, Auto Sense technology will even get an alert if your HP Photosmart. If prompted, choose your photos are printing. HP Photo Value Pack • HP Photo Value Packs conveniently package original HP cartridges and HP...and 10 x 15 cm (4 x 6 inch) (with any inkjet printer. Get sharp, crisp images when you experience poor print quality using HP papers that paper. You will ensure your printer adjusts to select your country/region, some portions of photos or ...
Full User Guide
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... check the ink levels from the HP Photosmart Software 1. Press the down arrow button to determine how soon you receive a low-ink warning message, consider having a replacement cartridge available to Print Settings, and then click Printer Toolbox. You do not have installed a refilled or remanufactured cartridge, or a cartridge that shows the estimated ink levels of ink...
... check the ink levels from the HP Photosmart Software 1. Press the down arrow button to determine how soon you receive a low-ink warning message, consider having a replacement cartridge available to Print Settings, and then click Printer Toolbox. You do not have installed a refilled or remanufactured cartridge, or a cartridge that shows the estimated ink levels of ink...
Full User Guide
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... then click the Printer Services button. 5. Click Order Online. you can order cartridges online from the HP Web site. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on your software application, click Print. 2. To order HP printing supplies through the HP Photosmart Software 1. Depending...
... then click the Printer Services button. 5. Click Order Online. you can order cartridges online from the HP Web site. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on your software application, click Print. 2. To order HP printing supplies through the HP Photosmart Software 1. Depending...
Full User Guide
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...the USB cable, see the Start Here guide that the cartridges are still having problems using the product with my computer...function properly. I connected the USB cable, but I am having a problem, contact HP support for technical support. Solve a problem For more information on . 96 Solve ... port on the product. If prompted, choose your product as the default printer • Solution 3: Check the connection between the product and computer •... solutions and are installed properly and have installed the software, plug one end of the USB cable into the back of your computer and...
...the USB cable, see the Start Here guide that the cartridges are still having problems using the product with my computer...function properly. I connected the USB cable, but I am having a problem, contact HP support for technical support. Solve a problem For more information on . 96 Solve ... port on the product. If prompted, choose your product as the default printer • Solution 3: Check the connection between the product and computer •... solutions and are installed properly and have installed the software, plug one end of the USB cable into the back of your computer and...
Full User Guide
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...down arrow button to highlight Set Language, and then press OK. 4. When the language you want to the default printer, but this product was not the default printer. If this did not solve the issue, try the next solution. Press Setup. Press the down arrow button to ... are installed properly and have been a problem with one or more information, see : • Work with each other. Solve a problem 2. Cause: The product and computer were not communicating with cartridges Cause: There might have been out of the cartridges. If this did not solve the issue, try ...
...down arrow button to highlight Set Language, and then press OK. 4. When the language you want to the default printer, but this product was not the default printer. If this did not solve the issue, try the next solution. Press Setup. Press the down arrow button to ... are installed properly and have been a problem with one or more information, see : • Work with each other. Solve a problem 2. Cause: The product and computer were not communicating with cartridges Cause: There might have been out of the cartridges. If this did not solve the issue, try ...
Full User Guide
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.... • Load paper with HP printers to help . • Colors look one of the following solutions if the colors appear wrong, inaccurate, or bleed into each other, or look like they are smeared on facing down . • Make sure the paper lays flat in your ink cartridges are genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested...
.... • Load paper with HP printers to help . • Colors look one of the following solutions if the colors appear wrong, inaccurate, or bleed into each other, or look like they are smeared on facing down . • Make sure the paper lays flat in your ink cartridges are genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested...
Full User Guide
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... this print quality issue, contact HP support for service. • If any of the cartridges are jagged, align the printer, and then print this print quality issue, replace the cartridge corresponding to the streaked bar and clean the cartridge electrical contacts. ◦ Reinstall the cartridge and make sure all of the color bars show regular white streaks...
... this print quality issue, contact HP support for service. • If any of the cartridges are jagged, align the printer, and then print this print quality issue, replace the cartridge corresponding to the streaked bar and clean the cartridge electrical contacts. ◦ Reinstall the cartridge and make sure all of the color bars show regular white streaks...
Full User Guide
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... you believe you receive a low-ink warning message, consider having a replacement cartridge available to : www.hp.com/go to avoid possible printing delays. When you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. Cause: There was a problem with HP printers to be covered under warranty. Product service or repairs required as...
... you believe you receive a low-ink warning message, consider having a replacement cartridge available to : www.hp.com/go to avoid possible printing delays. When you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. Cause: There was a problem with HP printers to be covered under warranty. Product service or repairs required as...
Full User Guide
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..., align the printer, and then print this print quality issue, contact HP support for service. 3. Sample text area - The lines should be straight and sharp. NOTE: If replacing the cartridge does not solve this diagnostic page again. Sample text area - expected result 110 Solve a problem The type should be sharp and clear. color mixing...
..., align the printer, and then print this print quality issue, contact HP support for service. 3. Sample text area - The lines should be straight and sharp. NOTE: If replacing the cartridge does not solve this diagnostic page again. Sample text area - expected result 110 Solve a problem The type should be sharp and clear. color mixing...
Full User Guide
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... blurry band or line on a flat surface in the input tray. Always make sure the paper you are jagged, align the printer, and then print this diagnostic page again. Store photo media in its original packaging inside a resealable plastic bag on the bottom ...loaded in a cool, dry place. Alignment pattern - Cause: The printhead needed to : www.hp.com/support. Solution 6: Contact HP support Solution: Contact HP support for service. Go to be cleaned. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution ...
... blurry band or line on a flat surface in the input tray. Always make sure the paper you are jagged, align the printer, and then print this diagnostic page again. Store photo media in its original packaging inside a resealable plastic bag on the bottom ...loaded in a cool, dry place. Alignment pattern - Cause: The printhead needed to : www.hp.com/support. Solution 6: Contact HP support Solution: Contact HP support for service. Go to be cleaned. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution ...
Full User Guide
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... the image Solution: If the problem persists, use genuine HP ink cartridges. Genuine HP ink cartridges are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Make sure the paper is loaded correctly • Solution 4: Use a higher print quality setting • Solution 5: Align the printer • Solution 6: Clean the printhead • Solution 7: Contact...
... the image Solution: If the problem persists, use genuine HP ink cartridges. Genuine HP ink cartridges are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Make sure the paper is loaded correctly • Solution 4: Use a higher print quality setting • Solution 5: Align the printer • Solution 6: Clean the printhead • Solution 7: Contact...
Full User Guide
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...troubleshooting 113 Solve a problem Depending on the paper type and print quality settings you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If you believe you selected, click Resolution. NOTE: To find out what... dpi the product will not be called Properties, Options, Printer Setup, Printer, or Preferences. 5. For more information, see : • Load media Cause: The paper ...
...troubleshooting 113 Solve a problem Depending on the paper type and print quality settings you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If you believe you selected, click Resolution. NOTE: To find out what... dpi the product will not be called Properties, Options, Printer Setup, Printer, or Preferences. 5. For more information, see : • Load media Cause: The paper ...
Full User Guide
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... sharp and clear. jagged text • If the text is jagged, align the printer, and then print this print quality issue, contact HP support for service. • If any of the cartridges are properly installed. ◦ Clean the printhead, and then print this diagnostic page again... page again. uneven ink distribution Sample text area - Alignment pattern - color mixing (yellow bar contains magenta streaks) Solve a problem ◦ Check the estimated ink levels in the cartridges. ◦ Remove the cartridge corresponding to the streaked bar. NOTE: If cleaning the printhead does not...
... sharp and clear. jagged text • If the text is jagged, align the printer, and then print this print quality issue, contact HP support for service. • If any of the cartridges are properly installed. ◦ Clean the printhead, and then print this diagnostic page again... page again. uneven ink distribution Sample text area - Alignment pattern - color mixing (yellow bar contains magenta streaks) Solve a problem ◦ Check the estimated ink levels in the cartridges. ◦ Remove the cartridge corresponding to the streaked bar. NOTE: If cleaning the printhead does not...
Full User Guide
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... page again. Cause: There was a problem with HP printers to see if your country/region, and then click Contact HP for information on calling for technical support. If this print quality issue, contact HP support for service. Go to be covered under warranty. Genuine HP ink cartridges are genuine HP ink cartridges. Cause: The printhead needed to : www...
... page again. Cause: There was a problem with HP printers to see if your country/region, and then click Contact HP for information on calling for technical support. If this print quality issue, contact HP support for service. Go to be covered under warranty. Genuine HP ink cartridges are genuine HP ink cartridges. Cause: The printhead needed to : www...
Full User Guide
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...above the color bars. jagged text • If the text is jagged, align the printer, and then print this diagnostic page again. NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for service. • If any of the cartridges are properly ... then print this print quality issue, replace the cartridge corresponding to the streaked bar and clean the cartridge electrical contacts. ◦ Reinstall the cartridge and make sure all of the color bars show regular white streaks, align the printer. Look at the alignment pattern above the alignment ...
...above the color bars. jagged text • If the text is jagged, align the printer, and then print this diagnostic page again. NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for service. • If any of the cartridges are properly ... then print this print quality issue, replace the cartridge corresponding to the streaked bar and clean the cartridge electrical contacts. ◦ Reinstall the cartridge and make sure all of the color bars show regular white streaks, align the printer. Look at the alignment pattern above the alignment ...