User Guide
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... (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 Understand the self-test diagnostic page 40 Understand the network configuration or wireless (some models only) status...
... (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 Understand the self-test diagnostic page 40 Understand the network configuration or wireless (some models only) status...
User Guide
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... tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints...quality troubleshooting 70 Meaningless characters print 71 Ink is smearing ...71 Ink is not filling the text or graphics completely 72 Output is faded or dull colored 72 Colors are printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors 72 The printout has a horizontal ...
... tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints...quality troubleshooting 70 Meaningless characters print 71 Ink is smearing ...71 Ink is not filling the text or graphics completely 72 Output is faded or dull colored 72 Colors are printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors 72 The printout has a horizontal ...
User Guide
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... Placing a call ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device specifications Physical specifications...in Japan 117 Notice to users in Japan about the power cord 117 Toxic and hazardous substance table 117 Regulatory information for wireless products 118 Exposure to radio frequency radiation 118 Notice to users in Brazil 118 Notice to users in Canada 118 Notice to...
... Placing a call ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device specifications Physical specifications...in Japan 117 Notice to users in Japan about the power cord 117 Toxic and hazardous substance table 117 Regulatory information for wireless products 118 Exposure to radio frequency radiation 118 Notice to users in Brazil 118 Notice to users in Canada 118 Notice to...
User Guide
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... technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. For users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. Visual The device software is printed on the control panel have simple... Mobility For users with mobility impairments, the device software functions can be executed through the use of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/ accessibility. For accessibility information for Mac OS X, visit the Apple Web site ...
... technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. For users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. Visual The device software is printed on the control panel have simple... Mobility For users with mobility impairments, the device software functions can be executed through the use of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/ accessibility. For accessibility information for Mac OS X, visit the Apple Web site ...
User Guide
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Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
User Guide
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... reports and newsletters. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with any inkjet printer. It is acid-free for longer lasting documents HP Multipurpose Paper HP Multipurpose Paper is acid.... HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this time, some of the HP Web site are glossy-coated or matte-coated on standard multipurpose or copy paper. HP Brochure Paper HP Superior Inkjet Paper...
... reports and newsletters. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with any inkjet printer. It is acid-free for longer lasting documents HP Multipurpose Paper HP Multipurpose Paper is acid.... HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this time, some of the HP Web site are glossy-coated or matte-coated on standard multipurpose or copy paper. HP Brochure Paper HP Superior Inkjet Paper...
User Guide
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... creased. • Load envelopes with the flaps facing up with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is designed to the right or the back of media at a time into a tray. For more information, see Accessories. ...• Tray 2 is too lightweight or stretches easily Cards and envelopes • Avoid envelopes that have been designed to work together so your HP printer. Tips for supported media. • Load only one type of the device. Center the media in the input tray, and adjust the paper-width...
... creased. • Load envelopes with the flaps facing up with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is designed to the right or the back of media at a time into a tray. For more information, see Accessories. ...• Tray 2 is too lightweight or stretches easily Cards and envelopes • Avoid envelopes that have been designed to work together so your HP printer. Tips for supported media. • Load only one type of the device. Center the media in the input tray, and adjust the paper-width...
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... dropped onto the output tray. Select the Two-sided Printing option. 26 Use the device When you print from a computer using the correct printer and page size in the printer driver. • Do not print on both sides of a page and Load media. 2. When you print from the drop-down . .... Load the appropriate media. With a document open, click Print on one side of the media, the device holds the media and pauses while the ink dries. Chapter 3 Guidelines for printing on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks and prepunched holes. Load...
... dropped onto the output tray. Select the Two-sided Printing option. 26 Use the device When you print from a computer using the correct printer and page size in the printer driver. • Do not print on both sides of a page and Load media. 2. When you print from the drop-down . .... Load the appropriate media. With a document open, click Print on one side of the media, the device holds the media and pauses while the ink dries. Chapter 3 Guidelines for printing on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks and prepunched holes. Load...
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... tool... Press and hold for customer convenience. The approximation is provided by HP for three seconds the Cancel button to display the Cartridge Details button. Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do so. 32 Configure and manage The ... of the number of pages that are being process, the operating statys of the device, the status of pages you receive a low-ink warning message, consider having a replacement cartridge available to printed page and is not a promise or guarantee of jobs that can be printed...
... tool... Press and hold for customer convenience. The approximation is provided by HP for three seconds the Cancel button to display the Cartridge Details button. Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do so. 32 Configure and manage The ... of the number of pages that are being process, the operating statys of the device, the status of pages you receive a low-ink warning message, consider having a replacement cartridge available to printed page and is not a promise or guarantee of jobs that can be printed...
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... page Settings page Contents Shows status information about the device, its ink supplies and usage, and a log of future yield. NOTE: To... Web server pages The embedded Web server contains pages that you are listed on the network or wireless (some models only) status report. The device might vary depending upon the images printed, print ... address or hostname that have an IP address. The approximation might change dramatically from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must have been configured for customer convenience. The approximation...
... page Settings page Contents Shows status information about the device, its ink supplies and usage, and a log of future yield. NOTE: To... Web server pages The embedded Web server contains pages that you are listed on the network or wireless (some models only) status report. The device might vary depending upon the images printed, print ... address or hostname that have an IP address. The approximation might change dramatically from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must have been configured for customer convenience. The approximation...
User Guide
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...HP Toolbox tabs The HP Toolbox contains the following tabs. This page contains information about the device and ink cartridges. • Align Printheads: Guides you to print the self-test diagnostic page of the device. For more information, see To clean the printheads. • Calibrate color:...you can call to print the print-quality diagnostic report of the installed ink cartridges. • MyPrintMileage • Printhead health • Hardware Info • Print Diagnostic Page: Allows you to calibrate the colors that you to order supplies for the device online. • Dial...
...HP Toolbox tabs The HP Toolbox contains the following tabs. This page contains information about the device and ink cartridges. • Align Printheads: Guides you to print the self-test diagnostic page of the device. For more information, see To clean the printheads. • Calibrate color:...you can call to print the print-quality diagnostic report of the installed ink cartridges. • MyPrintMileage • Printhead health • Hardware Info • Print Diagnostic Page: Allows you to calibrate the colors that you to order supplies for the device online. • Dial...
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...linefeed. • Control Panel Language: Allows you to change network settings. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information... about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: ...
...linefeed. • Control Panel Language: Allows you to change network settings. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information... about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: ...
User Guide
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... manage and to help troubleshoot problems; The HP Device Manager window appears. 3. Chapter 4 Use the HP Device Manager To open the HP Photosmart Studio software on the selected device. to verify installation of optional accessories, such as Tray 2. Ink level warnings and indicators provide estimates for planning...to do so. When you can gain access to avoid possible printing delays. You do not need to call HP, it is opened, you receive a low-ink warning message, consider having a replacement cartridge available to the Dock menu shortcuts by selecting and holding the mouse...
... manage and to help troubleshoot problems; The HP Device Manager window appears. 3. Chapter 4 Use the HP Device Manager To open the HP Photosmart Studio software on the selected device. to verify installation of optional accessories, such as Tray 2. Ink level warnings and indicators provide estimates for planning...to do so. When you can gain access to avoid possible printing delays. You do not need to call HP, it is opened, you receive a low-ink warning message, consider having a replacement cartridge available to the Dock menu shortcuts by selecting and holding the mouse...
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... print quality must be replaced, as the device will also be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and then... does not need to replace cartridges until it is. You do so. 3. Printer Information: Shows device information (such as the duplexer), and the number of the ink cartridges. Understand the network configuration or wireless (some models only) configuration page will not function until prompted to a network...
... print quality must be replaced, as the device will also be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and then... does not need to replace cartridges until it is. You do so. 3. Printer Information: Shows device information (such as the duplexer), and the number of the ink cartridges. Understand the network configuration or wireless (some models only) configuration page will not function until prompted to a network...
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... . However, many countries have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, ...-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is used in the printing process in a number of different ways,...
... . However, many countries have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, ...-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is used in the printing process in a number of different ways,...
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... to replace cartridges until prompted to ensure proper contact. 5. For information about using these tools, see HP inkjet supplies recycling program. Remove the ink cartridge that requires replacement by grasping it between your device, see Understand the self-test diagnostic page). Close the...from the device for planning purposes only. You can check the estimated ink levels from its color-coded slot, and insert the cartridge into the slot. Remove the new ink cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. You do ...
... to replace cartridges until prompted to ensure proper contact. 5. For information about using these tools, see HP inkjet supplies recycling program. Remove the ink cartridge that requires replacement by grasping it between your device, see Understand the self-test diagnostic page). Close the...from the device for planning purposes only. You can check the estimated ink levels from its color-coded slot, and insert the cartridge into the slot. Remove the new ink cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. You do ...
User Guide
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...of the following means to check the printhead health. For more information, see Open the HP Toolbox. Maintain the printheads If printed characters are incomplete, or printouts are streaked, the ink nozzles might need to clean the printheads. Check the health of printouts deteriorates, follow the ...: 1. For more information, see To clean the printheads. 4. Click the Information tab, and then click Ink Supplies in the left pane. • HP Toolbox (Windows): Open the HP Toolbox. This will help you might be clogged, and you decide whether to diagnose issues affecting the print ...
...of the following means to check the printhead health. For more information, see Open the HP Toolbox. Maintain the printheads If printed characters are incomplete, or printouts are streaked, the ink nozzles might need to clean the printheads. Check the health of printouts deteriorates, follow the ...: 1. For more information, see To clean the printheads. 4. Click the Information tab, and then click Ink Supplies in the left pane. • HP Toolbox (Windows): Open the HP Toolbox. This will help you might be clogged, and you decide whether to diagnose issues affecting the print ...
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Chapter 5 quality of your printouts. You can also view the ink level information and the printhead health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, ... the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel. 60...
Chapter 5 quality of your printouts. You can also view the ink level information and the printhead health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, ... the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel. 60...
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1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. For more information, see To align the printheads. ...list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the drop-down list in the ...
1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. For more information, see To align the printheads. ...list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the drop-down list in the ...
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CAUTION: Do not use water. 7. The nozzles are on the printhead latch). Also, ink can cause permanent nozzle damage. Maintain the printheads 63 Insert the printhead into its color-coded slot (the label on the printhead must match the label on a different face of the printhead. Clean the ...6. Wipe the electrical contacts on the nozzles. Ink will be visible on the printhead, but do not touch the nozzles. Press down to ensure that the latch is properly engaged. Make sure the nozzles are facing up and are small copper-color squares, grouped on a sheet of the printhead....
CAUTION: Do not use water. 7. The nozzles are on the printhead latch). Also, ink can cause permanent nozzle damage. Maintain the printheads 63 Insert the printhead into its color-coded slot (the label on the printhead must match the label on a different face of the printhead. Clean the ...6. Wipe the electrical contacts on the nozzles. Ink will be visible on the printhead, but do not touch the nozzles. Press down to ensure that the latch is properly engaged. Make sure the nozzles are facing up and are small copper-color squares, grouped on a sheet of the printhead....