Basics Guide
Page 4
... card to the computer 14 3 Creative projects Customize your photos...15 Specialty printing projects...17 4 Troubleshooting and support Printing and hardware issues 18 Insert or replace the print cartridge 20 Find more information...21 HP support...21 Regulatory model identification number SDGOA-0702 22 HP Warranty ...23 Printer specifications...24 4 HP Photosmart A620 series Basics Guide
... card to the computer 14 3 Creative projects Customize your photos...15 Specialty printing projects...17 4 Troubleshooting and support Printing and hardware issues 18 Insert or replace the print cartridge 20 Find more information...21 HP support...21 Regulatory model identification number SDGOA-0702 22 HP Warranty ...23 Printer specifications...24 4 HP Photosmart A620 series Basics Guide
Basics Guide
Page 18
... cable may cause errors. Do not attempt to extend it snaps back into paper-loading position. 18 HP Photosmart A620 series Basics Guide English 4 Troubleshooting and support Before contacting HP support, read this section for the HP Photosmart A620 series printer. • Printing and hardware issues • Insert or replace the print cartridge • Find more fully...
... cable may cause errors. Do not attempt to extend it snaps back into paper-loading position. 18 HP Photosmart A620 series Basics Guide English 4 Troubleshooting and support Before contacting HP support, read this section for the HP Photosmart A620 series printer. • Printing and hardware issues • Insert or replace the print cartridge • Find more fully...
Basics Guide
Page 21
...troubleshooting information. The HP Inkjet Supplies Recycling Program is available to all HP customers. For more information Your new HP Photosmart A620 series printer comes with the HP Photosmart. 2. Find more information, go in first. Visit the HP online support Web site at a slight upward angle into place. 6. HP... so the copper-colored contacts go to qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for more information 21 The printer starts print cartridge alignment...
...troubleshooting information. The HP Inkjet Supplies Recycling Program is available to all HP customers. For more information Your new HP Photosmart A620 series printer comes with the HP Photosmart. 2. Find more information, go in first. Visit the HP online support Web site at a slight upward angle into place. 6. HP... so the copper-colored contacts go to qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for more information 21 The printer starts print cartridge alignment...
User Guide
Page 9
... and support information. Onscreen Help: The onscreen Help describes how to use the printer with the following documentation: Setup instructions: The setup instructions explain how to use the printer without a computer and contains troubleshooting information. If you have installed the HP Photosmart software on your computer, you can view the electronic Help on your computer...
... and support information. Onscreen Help: The onscreen Help describes how to use the printer with the following documentation: Setup instructions: The setup instructions explain how to use the printer without a computer and contains troubleshooting information. If you have installed the HP Photosmart software on your computer, you can view the electronic Help on your computer...
User Guide
Page 17
...Reset Help Tips: Touch Yes to reset the help in troubleshooting problems. • Print sample page: Touch to a computer and the printer software must be asked if you touch Yes another cleaning cycle is completed. The printer must be connected to print a sample page useful for ...printer passkey. If you turn this if colors in the Bluetooth menu to their default values. • Photosmart Share (Instant Share): Touch to share photos on the computer. • Test & Sample Pages • Print test page: Touch to obtain help with the printer. Follow the instructions on troubleshooting...
...Reset Help Tips: Touch Yes to reset the help in troubleshooting problems. • Print sample page: Touch to a computer and the printer software must be asked if you touch Yes another cleaning cycle is completed. The printer must be connected to print a sample page useful for ...printer passkey. If you turn this if colors in the Bluetooth menu to their default values. • Photosmart Share (Instant Share): Touch to share photos on the computer. • Test & Sample Pages • Print test page: Touch to obtain help with the printer. Follow the instructions on troubleshooting...
User Guide
Page 60
... to the online support services at www.hp.com/support. Quit all software applications. 4. TIP: HP recommends using the most recent version of the printer software. 7 Troubleshooting Before contacting HP support, read the HP Photosmart CD • A "There was an error writing to Dot4" message appeared • Missing HP Photosmart Software The printer software did not install successfully Cause: There...
... to the online support services at www.hp.com/support. Quit all software applications. 4. TIP: HP recommends using the most recent version of the printer software. 7 Troubleshooting Before contacting HP support, read the HP Photosmart CD • A "There was an error writing to Dot4" message appeared • Missing HP Photosmart Software The printer software did not install successfully Cause: There...
User Guide
Page 61
... surface of the CD, clean it . 3. Double-click the HP Photosmart CD to 800 x 600 or higher. 5. Click Cancel in the System Requirements dialog box. 2.... the Desktop and select Properties. 3. If the installation does not continue, click Cancel, then reinstall the printer software. Double-click setup.exe. 4. Solution: • A red circle on the System Requirements dialog box... for the component. Click Continue to the CD-ROM drive. 2. Follow the onscreen instructions. 60 Troubleshooting A Monitor Settings message appears. 6. Chapter 7 One or more system components did not meet minimum ...
... surface of the CD, clean it . 3. Double-click the HP Photosmart CD to 800 x 600 or higher. 5. Click Cancel in the System Requirements dialog box. 2.... the Desktop and select Properties. 3. If the installation does not continue, click Cancel, then reinstall the printer software. Double-click setup.exe. 4. Solution: • A red circle on the System Requirements dialog box... for the component. Click Continue to the CD-ROM drive. 2. Follow the onscreen instructions. 60 Troubleshooting A Monitor Settings message appears. 6. Chapter 7 One or more system components did not meet minimum ...
User Guide
Page 65
... to the computer and to the USB port on the back of the printer. For more information, see "HP Digital Imaging Monitor icon" on the computer. 64 Troubleshooting Chapter 7 The New Hardware Wizard did not appear when the printer and computer were connected with a USB cable Cause: You may not be... port on page 57. Solution: 1. Disconnect all USB devices (including the hub) from the menu when you , connect the USB cable to Programs >HP > HP Photosmart A620 series > Uninstall Devices. Try printing again. If the problem persists, repeat steps 1-5 using the proper version of the...
... to the computer and to the USB port on the back of the printer. For more information, see "HP Digital Imaging Monitor icon" on the computer. 64 Troubleshooting Chapter 7 The New Hardware Wizard did not appear when the printer and computer were connected with a USB cable Cause: You may not be... port on page 57. Solution: 1. Disconnect all USB devices (including the hub) from the menu when you , connect the USB cable to Programs >HP > HP Photosmart A620 series > Uninstall Devices. Try printing again. If the problem persists, repeat steps 1-5 using the proper version of the...
User Guide
Page 78
...updates, support alerts, and HP newsgrams that came with the printer. Standard phone company charges apply. HP online support is available in the printed documentation. It is provided at www.hp.com/support. HP support and warranty 77 If the HP Photosmart has a hardware failure,...Fast access to qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for online support 1. Visit the HP online support Web site at no charge during the device limited warranty period. This section...
...updates, support alerts, and HP newsgrams that came with the printer. Standard phone company charges apply. HP online support is available in the printed documentation. It is provided at www.hp.com/support. HP support and warranty 77 If the HP Photosmart has a hardware failure,...Fast access to qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for online support 1. Visit the HP online support Web site at no charge during the device limited warranty period. This section...