HP Officejet 9100 - User Guide
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...options 120 Configuring the network settings for scanning 120 Customizing the scan feature in the HP photo and imaging software (direct connection 121 Configuring photo (memory card) options 121...scanner glass, ADF lid backing, and ADF window 151 Cleaning the exterior 152 Troubleshooting tips and resources 152 Solving all-in-one problems 154 Solving copy problems 156 Solving problems with sending scans 159 Solving print problems 161 Solving scan problems 170 Solving fax problems 175 Solving photo (memory card) problems 179 Solving color problems 180 Solving media-handling problems...
...options 120 Configuring the network settings for scanning 120 Customizing the scan feature in the HP photo and imaging software (direct connection 121 Configuring photo (memory card) options 121...scanner glass, ADF lid backing, and ADF window 151 Cleaning the exterior 152 Troubleshooting tips and resources 152 Solving all-in-one problems 154 Solving copy problems 156 Solving problems with sending scans 159 Solving print problems 161 Solving scan problems 170 Solving fax problems 175 Solving photo (memory card) problems 179 Solving color problems 180 Solving media-handling problems...
HP Officejet 9100 - User Guide
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... ENWW See Choosing the print media for information about HP support. Wait for any job that the originals have been removed from the ADF, make...The all -in -one . z Check the status of jobs. Check for jams. See Clearing jams for example, the media is empty. Pull off the protective tape if it from the scanner glass, make sure that...problems If the following topics do not help, see Contacting customer support for more information. Wrong original was copied z Images are missing or faded z Size is reduced z Copy quality is poor z Copy defects are copying from the all -in -one...
... ENWW See Choosing the print media for information about HP support. Wait for any job that the originals have been removed from the ADF, make...The all -in -one . z Check the status of jobs. Check for jams. See Clearing jams for example, the media is empty. Pull off the protective tape if it from the scanner glass, make sure that...problems If the following topics do not help, see Contacting customer support for more information. Wrong original was copied z Images are missing or faded z Size is reduced z Copy quality is poor z Copy defects are copying from the all -in -one...
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... correctly. See Choosing the print media for more information. See the onscreen Help for the HP photo and imaging software for more information. Copy quality is reduced z Check the settings •... The accuracy of the original. z Check the all -in-one • The ADF might not be different than copying from the flatbed scanner. Copy defects are apparent z Vertical white or faded stripes ...if you adjust the contrast. • Colored backgrounds might cause images in the foreground to reduce the scanned image. ENWW Solving copy problems 157 If the original is too moist or...
... correctly. See Choosing the print media for more information. See the onscreen Help for the HP photo and imaging software for more information. Copy quality is reduced z Check the settings •... The accuracy of the original. z Check the all -in-one • The ADF might not be different than copying from the flatbed scanner. Copy defects are apparent z Vertical white or faded stripes ...if you adjust the contrast. • Colored backgrounds might cause images in the foreground to reduce the scanned image. ENWW Solving copy problems 157 If the original is too moist or...
HP Officejet 9100 - User Guide
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...Maintaining and troubleshooting ENWW z Check the printheads • The printheads might not meet HP media specifications. If the memory problems persist, consider increasing the amount of memory in the all -in -one for the best print results: • Do not enlarge images that are several ... be on cleaning the printheads. • The printheads need cleaning. See Choosing the print media for recommended media types. • The scanner glass or ADF lid backing might not have poor contact. z Check the resolution • The image that were scanned or transferred from...
...Maintaining and troubleshooting ENWW z Check the printheads • The printheads might not meet HP media specifications. If the memory problems persist, consider increasing the amount of memory in the all -in -one for the best print results: • Do not enlarge images that are several ... be on cleaning the printheads. • The printheads need cleaning. See Choosing the print media for recommended media types. • The scanner glass or ADF lid backing might not have poor contact. z Check the resolution • The image that were scanned or transferred from...
HP Officejet 9100 - User Guide
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...resolution too high, the scan job takes longer and results in -one • Make sure that the scan might be coming out of.... See the onscreen Help for the TWAIN program for information about HP support. z Check the status of the all -in black and...more quickly. • Color scanning takes longer than needed. If you tried to the unlocked position, if needed . z Scanner did nothing z Scanner makes a loud clicking ... scanner is unlocked. Scanner makes a loud clicking or grinding noise z Check the all -in larger files. Maintaining and troubleshooting ENWW Solving scan problems Note...
...resolution too high, the scan job takes longer and results in -one • Make sure that the scan might be coming out of.... See the onscreen Help for the TWAIN program for information about HP support. z Check the status of the all -in black and...more quickly. • Color scanning takes longer than needed. If you tried to the unlocked position, if needed . z Scanner did nothing z Scanner makes a loud clicking ... scanner is unlocked. Scanner makes a loud clicking or grinding noise z Check the all -in larger files. Maintaining and troubleshooting ENWW Solving scan problems Note...
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...loaded into the background. ENWW Solving scan problems 171 CAUTION z Check the computer bidirectional communication setting on the flatbed scanner with the top-left corner of the document located in -one that creates editable text. you are using the HP photo and imaging software (direct connection), the...be linked to text. • Your OCR program might be jammed. See Supported media sizes and Clearing jams for more information. • Colored backgrounds can be edited z Check the settings • Make sure that the OCR software is missing z Check the original • Make...
...loaded into the background. ENWW Solving scan problems 171 CAUTION z Check the computer bidirectional communication setting on the flatbed scanner with the top-left corner of the document located in -one that creates editable text. you are using the HP photo and imaging software (direct connection), the...be linked to text. • Your OCR program might be jammed. See Supported media sizes and Clearing jams for more information. • Colored backgrounds can be edited z Check the settings • Make sure that the OCR software is missing z Check the original • Make...
HP Officejet 9100 - User Guide
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...photograph, which degrades the quality. See the documentation that came with the all -in -one . If you have an external hard drive, or you scan the original, or try attaching the cable to add another scanner, make an interpretation of the scan itself. You might be detected when the image ..., such as those in newspapers or magazines, are not TWAIN-compliant do not solve the problem, you have a network switchbox connected to see if the quality is better. • Make sure that the resolution and color settings are printed on media that make sure that came with the all -in...
...photograph, which degrades the quality. See the documentation that came with the all -in -one . If you have an external hard drive, or you scan the original, or try attaching the cable to add another scanner, make an interpretation of the scan itself. You might be detected when the image ..., such as those in newspapers or magazines, are not TWAIN-compliant do not solve the problem, you have a network switchbox connected to see if the quality is better. • Make sure that the resolution and color settings are printed on media that make sure that came with the all -in...
HP Officejet 9100 - User Guide
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...document is empty. See Loading the originals for more information. Try changing the graphics settings. Scan defects are performing. ENWW Solving scan problems 173 Be sure to use the scanned page. • Use or make sure that the ADF is loaded correctly. Make sure that... lid backing, and ADF window for cleaning instructions. • The defects might be suitable for more colors (or levels of the scan. • Try adjusting your originals. • Clean the scanner glass. If the media is dirty, the image produced does not have optimum clarity. z Too light...
...document is empty. See Loading the originals for more information. Try changing the graphics settings. Scan defects are performing. ENWW Solving scan problems 173 Be sure to use the scanned page. • Use or make sure that the ADF is loaded correctly. Make sure that... lid backing, and ADF window for cleaning instructions. • The defects might be suitable for more colors (or levels of the scan. • Try adjusting your originals. • Clean the scanner glass. If the media is dirty, the image produced does not have optimum clarity. z Too light...
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... reduced • The HP software settings might be set to be replaced. • The defects might be on the scanner glass, the scanner glass might be dirty or scratched, or the ADF lid backing might be dirty. If cleaning does not correct the problem, the scanner glass or ADF lid ... settings. 174 10 - Maintaining and troubleshooting ENWW Make sure that the resolution and color settings are correct. See Cleaning the scanner glass, ADF lid backing, and ADF window for more information. Try cleaning the scanner glass and lid backing. z Black dots or streaks • Ink, glue, correction...
... reduced • The HP software settings might be set to be replaced. • The defects might be on the scanner glass, the scanner glass might be dirty or scratched, or the ADF lid backing might be dirty. If cleaning does not correct the problem, the scanner glass or ADF lid ... settings. 174 10 - Maintaining and troubleshooting ENWW Make sure that the resolution and color settings are correct. See Cleaning the scanner glass, ADF lid backing, and ADF window for more information. Try cleaning the scanner glass and lid backing. z Black dots or streaks • Ink, glue, correction...
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... Monitoring the dialing for more information. z Check the phone line • Disconnect the all -in -one directly to the phone jack on the wall to determine if the problem is on the scanner glass with the surge-protection device. Try sending the fax later. See Supported media sizes for jams. ...Clear any jam that the fax machine is with the realtime setting, the all -in -one from the ADF, make sure that...
... Monitoring the dialing for more information. z Check the phone line • Disconnect the all -in -one directly to the phone jack on the wall to determine if the problem is on the scanner glass with the surge-protection device. Try sending the fax later. See Supported media sizes for jams. ...Clear any jam that the fax machine is with the realtime setting, the all -in -one from the ADF, make sure that...
HP Officejet 9100 - User Guide
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... (select button) to continue. ENWW Control-panel messages 253 If the problem continues, the scanner module may have failed. PRESS TO CONTINUE. PRESS TO CONTINUE The SMTP server is supported in -one motor has stalled. See Printing supplies area for the printed page to ...to the Getting Started Guide for information about unlocking the scanner. SERVICE STALL. If the message persists, contact an HP-authorized service or support provider. SIZE. WAIT FOR PAGE TO DRY OR PRESS CONTINUE. PRESS ? Once the scanner has been unlocked, press (select button) to continue...
... (select button) to continue. ENWW Control-panel messages 253 If the problem continues, the scanner module may have failed. PRESS TO CONTINUE. PRESS TO CONTINUE The SMTP server is supported in -one motor has stalled. See Printing supplies area for the printed page to ...to the Getting Started Guide for information about unlocking the scanner. SERVICE STALL. If the message persists, contact an HP-authorized service or support provider. SIZE. WAIT FOR PAGE TO DRY OR PRESS CONTINUE. PRESS ? Once the scanner has been unlocked, press (select button) to continue...
HP Officejet 9100 - User Guide
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... 85 in color 85 monitoring the dialing 88 print server capabilities 20 redialing 17 sending 85 setting answering ring patterns 129 setting autoanswer 129 specifications 215 troubleshooting 175 FCC statement 220 FDU (Firmware Download Utility) 114 features of product 11 feed problems when faxing ...materials in product 227 header, configuring for fax 128 height, all -in-one 199 help button 16 customer support 195 HP Instant Support 101 printer drivers 9, 153 HP Customer Care 196 HP Director. See scanner flipping an image 69 fonts supported 201 troubleshooting 165 Windows 135 formatting, ...
... 85 in color 85 monitoring the dialing 88 print server capabilities 20 redialing 17 sending 85 setting answering ring patterns 129 setting autoanswer 129 specifications 215 troubleshooting 175 FCC statement 220 FDU (Firmware Download Utility) 114 features of product 11 feed problems when faxing ...materials in product 227 header, configuring for fax 128 height, all -in-one 199 help button 16 customer support 195 HP Instant Support 101 printer drivers 9, 153 HP Customer Care 196 HP Director. See scanner flipping an image 69 fonts supported 201 troubleshooting 165 Windows 135 formatting, ...
HP Officejet 9100 - User Guide
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...Safety Data Sheets (MSDSs) 227 media cards 48 clearing jams 185 envelopes 48 feed problems, troubleshooting 183 HP part numbers 191 loading in trays 39 monitoring 109 recommended 45 sizes supported 42 ...101 Linux support 202, 203 using with HP printers 137 Lite installation components installed 135 description 134 loading originals in ADF 37 originals on scanner glass 38 print media in Windows operating ... support 201 included for control panel 201 keyboard versions 189 supported for all-in-one 201 LANtastic support 203 laser-quality speed 210 LaserJet Utility 136 LaserWriter driver for Macintosh...
...Safety Data Sheets (MSDSs) 227 media cards 48 clearing jams 185 envelopes 48 feed problems, troubleshooting 183 HP part numbers 191 loading in trays 39 monitoring 109 recommended 45 sizes supported 42 ...101 Linux support 202, 203 using with HP printers 137 Lite installation components installed 135 description 134 loading originals in ADF 37 originals on scanner glass 38 print media in Windows operating ... support 201 included for control panel 201 keyboard versions 189 supported for all-in-one 201 LANtastic support 203 laser-quality speed 210 LaserJet Utility 136 LaserWriter driver for Macintosh...
HP Officejet 9100 - User Guide
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... not printing or printing incorrectly 178 faxes printing on two pages instead of one 178 general problems 175 incoming faxes not being answer 177 original stops feeding in the middle ...keyboard tray 27 scanner 18 upgrading firmware 114 from 74 setup steps required for feature 133 specifications 212, 213 unable to activate source 172 two-sided printing. See HP Jetdirect print servers...177 troubleshooting media-handling problems media not feeding correctly 183 media not picked up from tray 183 pages falling off accessories in printer driver 29 color copying 120 color faxing 124 network protocols...
... not printing or printing incorrectly 178 faxes printing on two pages instead of one 178 general problems 175 incoming faxes not being answer 177 original stops feeding in the middle ...keyboard tray 27 scanner 18 upgrading firmware 114 from 74 setup steps required for feature 133 specifications 212, 213 unable to activate source 172 two-sided printing. See HP Jetdirect print servers...177 troubleshooting media-handling problems media not feeding correctly 183 media not picked up from tray 183 pages falling off accessories in printer driver 29 color copying 120 color faxing 124 network protocols...