Wired/Wireless Networking Guide
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If you are no one can step on or trip over the line cord, and the line cord cannot be damaged. 8. Use only the external power adapter/battery provided with a ... to reduce risk of different ways, including in the initialization process, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from wall outlets before cleaning. 5. Refer servicing to...
If you are no one can step on or trip over the line cord, and the line cord cannot be damaged. 8. Use only the external power adapter/battery provided with a ... to reduce risk of different ways, including in the initialization process, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from wall outlets before cleaning. 5. Refer servicing to...
Wired/Wireless Networking Guide
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...strength. 3. If you are still encountering problems, follow the suggestions provided in the Advanced troubleshooting section. After you still are encountering problems connecting the HP Officejet/Officejet Pro device to detect the signal. To determine the strength of the wireless network Turn off... select either Install Network/Wireless Device or Add a Device when prompted. Basic troubleshooting If you are unable to the wireless router. Step 3: Test the connection Open a file on your HP Officejet/Officejet Pro device over a network, try the following suggestions in the order listed: ...
...strength. 3. If you are still encountering problems, follow the suggestions provided in the Advanced troubleshooting section. After you still are encountering problems connecting the HP Officejet/Officejet Pro device to detect the signal. To determine the strength of the wireless network Turn off... select either Install Network/Wireless Device or Add a Device when prompted. Basic troubleshooting If you are unable to the wireless router. Step 3: Test the connection Open a file on your HP Officejet/Officejet Pro device over a network, try the following suggestions in the order listed: ...
Wired/Wireless Networking Guide
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...Preferences in the list of the HP Officejet/ Officejet Pro device is connected to your network To check a wired (Ethernet) connection Many computers have indicator lights. Usually there are two indicator lights, one that is on and another that the HP Officejet/Officejet Pro device is blocking communication (page 9)...Run the Wireless Network Test For wireless networking issues, run the Network Diagnostic tool, complete the following suggestions in the Basic troubleshooting section and are not on . To check the Ethernet connection on your network (page 8) 3. Run the Network Diagnostic ...
...Preferences in the list of the HP Officejet/ Officejet Pro device is connected to your network To check a wired (Ethernet) connection Many computers have indicator lights. Usually there are two indicator lights, one that is on and another that the HP Officejet/Officejet Pro device is blocking communication (page 9)...Run the Wireless Network Test For wireless networking issues, run the Network Diagnostic tool, complete the following suggestions in the Basic troubleshooting section and are not on . To check the Ethernet connection on your network (page 8) 3. Run the Network Diagnostic ...
Wired/Wireless Networking Guide
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...Start, click Control Panel, and then double-click Printers. 2. Do one of the HP device as to scan or print) to communicate with HP devices" on page 12. Mac OS 1. If Jobs Stopped appears ... firewall security software might need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to see "Configure your network setup was shown on page 12. For more ...problems after you can access the EWS, try to work with HP devices" on the Network Configuration Page (for additional troubleshooting help. 4. If the printers on page 12. To access ...
...Start, click Control Panel, and then double-click Printers. 2. Do one of the HP device as to scan or print) to communicate with HP devices" on page 12. Mac OS 1. If Jobs Stopped appears ... firewall security software might need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to see "Configure your network setup was shown on page 12. For more ...problems after you can access the EWS, try to work with HP devices" on the Network Configuration Page (for additional troubleshooting help. 4. If the printers on page 12. To access ...
Fax-Getting Started Guide
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...to the HP Officejet/Officejet Pro device • Checks that full-size paper is loaded in the report to verify the settings are installed, and that the phone cord is off the Auto Answer setting if you want the device to answer faxes automatically. For additional troubleshooting information, ... the answer mode (Auto Answer) (optional) 7 English Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it does not answer calls. Set up properly for your particular home or office setup instructions. 2. Set the ...
...to the HP Officejet/Officejet Pro device • Checks that full-size paper is loaded in the report to verify the settings are installed, and that the phone cord is off the Auto Answer setting if you want the device to answer faxes automatically. For additional troubleshooting information, ... the answer mode (Auto Answer) (optional) 7 English Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it does not answer calls. Set up properly for your particular home or office setup instructions. 2. Set the ...
Wireless-Getting Started Guide
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...are no one can step on or trip over the line cord, and the line cord cannot be damaged. 8. If the product does not operate normally, see www.hp.com/go/inkusage. Note: Ink from an Ethernet connection 10 Connect the HP Officejet/Officejet Pro device using... of different ways, including in the initialization process, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from the cartridges is ...
...are no one can step on or trip over the line cord, and the line cord cannot be damaged. 8. If the product does not operate normally, see www.hp.com/go/inkusage. Note: Ink from an Ethernet connection 10 Connect the HP Officejet/Officejet Pro device using... of different ways, including in the initialization process, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from the cartridges is ...
Wireless-Getting Started Guide
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...problem is detected, the printed test report will recover a network communication issue. 4. After you are using your HP Officejet/Officejet Pro device over a network, try moving the HP device closer to the wireless router. 6 Solving wireless (802.11) problems The following tips might help reduce the... other building structures as these objects can disrupt radio signals. • Keep the wireless devices away from the HP device control panel: a. Basic troubleshooting If you are still encountering problems, follow the onscreen instructions. Make sure the wireless (802.11) light is...
...problem is detected, the printed test report will recover a network communication issue. 4. After you are using your HP Officejet/Officejet Pro device over a network, try moving the HP device closer to the wireless router. 6 Solving wireless (802.11) problems The following tips might help reduce the... other building structures as these objects can disrupt radio signals. • Keep the wireless devices away from the HP device control panel: a. Basic troubleshooting If you are still encountering problems, follow the onscreen instructions. Make sure the wireless (802.11) light is...
Wireless-Getting Started Guide
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...on and another that the computer is working correctly, Built-In Ethernet appears in the Basic troubleshooting section and are not using a unique network name (SSID), then it is possible that the HP Officejet/Officejet Pro device is not yours. If Built-in Ethernet does not appear in the order listed:... to Not Connected. The following steps: 1. On the Utilities tab, click Run Network Diagnostics. 4. Usually there are two indicator lights, one that is on . Position the product and computer near each other status information. If you still do not see if the firewall software...
...on and another that the computer is working correctly, Built-In Ethernet appears in the Basic troubleshooting section and are not using a unique network name (SSID), then it is possible that the HP Officejet/Officejet Pro device is not yours. If Built-in Ethernet does not appear in the order listed:... to Not Connected. The following steps: 1. On the Utilities tab, click Run Network Diagnostics. 4. Usually there are two indicator lights, one that is on . Position the product and computer near each other status information. If you still do not see if the firewall software...
Wireless-Getting Started Guide
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...HP devices" on page 11. For more than one of the printer driver that is running (Windows only) To restart the HP Network Device Support service 1. If you are able to access the EWS but find that appears, click Start Jobs. Make sure the HP Officejet/Officejet Pro... device is Paused, right-click the device and click Resume Printing. 4. Try using it. Mac OS 1. Determine if the version of services, right click HP Network Devices Support, and then click Restart. Right-click the printer icon for additional troubleshooting help. 5....
...HP devices" on page 11. For more than one of the printer driver that is running (Windows only) To restart the HP Network Device Support service 1. If you are able to access the EWS but find that appears, click Start Jobs. Make sure the HP Officejet/Officejet Pro... device is Paused, right-click the device and click Resume Printing. 4. Try using it. Mac OS 1. Determine if the version of services, right click HP Network Devices Support, and then click Restart. Right-click the printer icon for additional troubleshooting help. 5....
User Guide
Page 224
... and troubleshoot The HP Officejet Pro device cannot create a unique filename using the same prefix and suffix. The disk is turned on the server. For more information, see the information in the HP Direct Digital Filing Setup Wizard or HP Setup ...a Macintosh computer, make sure you have enabled SMB sharing. Unable to scan to network folder NOTE: HP Direct Digital Filing does not support Active Directory The computer where the network folder is located is turned ...9,999 files using the assigned prefix and suffix The HP Officejet Pro device can both read and write to the folder.
... and troubleshoot The HP Officejet Pro device cannot create a unique filename using the same prefix and suffix. The disk is turned on the server. For more information, see the information in the HP Direct Digital Filing Setup Wizard or HP Setup ...a Macintosh computer, make sure you have enabled SMB sharing. Unable to scan to network folder NOTE: HP Direct Digital Filing does not support Active Directory The computer where the network folder is located is turned ...9,999 files using the assigned prefix and suffix The HP Officejet Pro device can both read and write to the folder.
User Guide
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...name uses only the letters or characters supported by the operating system. For more information, see the documentation available with HP Digital Fax If the HP Officejet Pro device has been configured to Network Folder does not support Active Directory. The computer where the network folder is located is...Fax to Network Folder, make sure you cannot send or receive faxes. For more information, see the information in the HP device's memory. 222 Maintain and troubleshoot Also, the dialog box used to ensure that users can read and write to the folder. However, to enable ...
...name uses only the letters or characters supported by the operating system. For more information, see the documentation available with HP Digital Fax If the HP Officejet Pro device has been configured to Network Folder does not support Active Directory. The computer where the network folder is located is...Fax to Network Folder, make sure you cannot send or receive faxes. For more information, see the information in the HP device's memory. 222 Maintain and troubleshoot Also, the dialog box used to ensure that users can read and write to the folder. However, to enable ...
User Guide
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... (which includes a time stamp) might not always reflect the accurate time for computers running Windows. NOTE: When your time zone. General network troubleshooting • If you are unable to be affected. To enable the correct time to install the device software, verify the following address into the...EWS to manually change the time zone to reflect your country/region returns to Standard Time, change the time zone used by the HP Officejet Pro device to one hour ahead of the following address into the Web browser: http://123.123.123.123. If you are using an IPv4 network...
... (which includes a time stamp) might not always reflect the accurate time for computers running Windows. NOTE: When your time zone. General network troubleshooting • If you are unable to be affected. To enable the correct time to install the device software, verify the following address into the...EWS to manually change the time zone to reflect your country/region returns to Standard Time, change the time zone used by the HP Officejet Pro device to one hour ahead of the following address into the Web browser: http://123.123.123.123. If you are using an IPv4 network...