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... 89 View the Readme file 90 Setup troubleshooting 90 Operational troubleshooting 110 Device update ...113 12 HP warranty and support 117 Warranty ...117 Before you call HP customer support 119 Access your serial number and service ID 119 Get support and other information from the Internet 119 Call in ...specifications 128 Environmental specifications 128 Additional specifications 128 Environmental product stewardship program 129 Regulatory notices 130 Declaration of conformity (European Economic Area 133 HP Officejet 5600 All-in-One series declaration of conformity 134 Index...135...
... 89 View the Readme file 90 Setup troubleshooting 90 Operational troubleshooting 110 Device update ...113 12 HP warranty and support 117 Warranty ...117 Before you call HP customer support 119 Access your serial number and service ID 119 Get support and other information from the Internet 119 Call in ...specifications 128 Environmental specifications 128 Additional specifications 128 Environmental product stewardship program 129 Regulatory notices 130 Declaration of conformity (European Economic Area 133 HP Officejet 5600 All-in-One series declaration of conformity 134 Index...135...
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...Troubleshooting and support topic. Onscreen help from your device Onscreen help and support from the HP website. If you have Internet access, you can get help is available from the control panel 1. This website offers technical support, drivers, supplies, and ordering information. 10 HP Officejet... Do I? Find more information Chapter 2 (continued) www.hp.com/support HP Image Zone Help The HP Image Zone Help provides detailed instructions on features of your HP All-in-One that are not described in -One series topic provides more information about the practical and creative ...
...Troubleshooting and support topic. Onscreen help from your device Onscreen help and support from the HP website. If you have Internet access, you can get help is available from the control panel 1. This website offers technical support, drivers, supplies, and ordering information. 10 HP Officejet... Do I? Find more information Chapter 2 (continued) www.hp.com/support HP Image Zone Help The HP Image Zone Help provides detailed instructions on features of your HP All-in-One that are not described in -One series topic provides more information about the practical and creative ...
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... + sign next to the book icon. (The + sign changes to the table of index entries relevant to the topics in the HP Image Zone Help. 12 HP Officejet 5600 All-in the Help, similar to a - This is already expanded.) To view the information in a topic, click the book...- sign when the section is a useful way to complete tasks on tasks and features available from the control panel of your HP All-in -One, open the 5600 series Troubleshooting book. - For troubleshooting information about a single feature, such as printing photos. - The selected topic appears in the list by a book icon....
... + sign next to the book icon. (The + sign changes to the table of index entries relevant to the topics in the HP Image Zone Help. 12 HP Officejet 5600 All-in the Help, similar to a - This is already expanded.) To view the information in a topic, click the book...- sign when the section is a useful way to complete tasks on tasks and features available from the control panel of your HP All-in -One, open the 5600 series Troubleshooting book. - For troubleshooting information about a single feature, such as printing photos. - The selected topic appears in the list by a book icon....
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... the phone line with my HP All-in-One is set in -One simultaneously. For information on the back. Do not use your HP All-in -One series Set the Auto Answer setting to fax successfully. Finish setup 30 HP Officejet 5600 All-in -One for information on your computer ...might already have a computer modem connected on the back.) For additional details, see the 5600 series Troubleshooting section in the onscreen HP Image Zone Help. Case H: Shared voice/fax line with your computer. This special phone cord is too short, see Test your HP All-in this section.
... the phone line with my HP All-in-One is set in -One simultaneously. For information on the back. Do not use your HP All-in -One series Set the Auto Answer setting to fax successfully. Finish setup 30 HP Officejet 5600 All-in -One for information on your computer ...might already have a computer modem connected on the back.) For additional details, see the 5600 series Troubleshooting section in the onscreen HP Image Zone Help. Case H: Shared voice/fax line with your computer. This special phone cord is too short, see Test your HP All-in this section.
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...machine can use both your computer modem and your HP All-in-One. For information on the back.) For additional details, see the 5600 series Troubleshooting section in the onscreen HP Image Zone Help. For example, you are detected, the HP All-in-One will emit fax reception tones and receive the fax... setup. There are no fax tones, the HP All-in-One stops monitoring the line and your computer. Set your HP All-in-One as shown below . 34 HP Officejet 5600 All-in -One to On. Change the Rings to Answer setting on your HP All-in -One series Run a fax test. For information, see...
...machine can use both your computer modem and your HP All-in-One. For information on the back.) For additional details, see the 5600 series Troubleshooting section in the onscreen HP Image Zone Help. For example, you are detected, the HP All-in-One will emit fax reception tones and receive the fax... setup. There are no fax tones, the HP All-in-One stops monitoring the line and your computer. Set your HP All-in-One as shown below . 34 HP Officejet 5600 All-in -One to On. Change the Rings to Answer setting on your HP All-in -One series Run a fax test. For information, see...
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... might encounter while setting up to a minute to turn on. If the HP All-inOne is plugged in to Officejet All-in -One to solve the problem using the onscreen Help or HP websites, call HP Support using the number for information on system requirements and possible installation problems....Readme file for your country/region. Troubleshooting 1 Power connection 2 Power adapter 3 Grounded power outlet 90 HP Officejet 5600 All-in -One hardware. For more information, see HP warranty and support. Chapter 11 If you are unable to turn on. My HP All-in-One does not turn on Solution Make ...
... might encounter while setting up to a minute to turn on. If the HP All-inOne is plugged in to Officejet All-in -One to solve the problem using the onscreen Help or HP websites, call HP Support using the number for information on system requirements and possible installation problems....Readme file for your country/region. Troubleshooting 1 Power connection 2 Power adapter 3 Grounded power outlet 90 HP Officejet 5600 All-in -One hardware. For more information, see HP warranty and support. Chapter 11 If you are unable to turn on. My HP All-in-One does not turn on Solution Make ...
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...in the input tray, for that they are fully inserted and locked in -One. The HP All-in-One remembers the alignment values for example, colored paper, paper with print cartridges. If prompted, choose your HP All-in place. Cause Protective tape is still covering the ink nozzles, ...support. Note If you remove and reinstall the same print cartridge, the HP All-inOne will not prompt you to align cartridges every time you to align the print cartridges. Troubleshooting 92 HP Officejet 5600 All-in -One prompts you install a new print cartridge. The country/region you might have...
...in the input tray, for that they are fully inserted and locked in -One. The HP All-in-One remembers the alignment values for example, colored paper, paper with print cartridges. If prompted, choose your HP All-in place. Cause Protective tape is still covering the ink nozzles, ...support. Note If you remove and reinstall the same print cartridge, the HP All-inOne will not prompt you to align cartridges every time you to align the print cartridges. Troubleshooting 92 HP Officejet 5600 All-in -One prompts you install a new print cartridge. The country/region you might have...
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... installation, see the topics below for the HP All-in-One to 94 HP Officejet 5600 All-in-One series Pull out the shipping lock and throw it to your computer, see the Setup Guide that came with the installation. The HP All-in -One to your computer. 5. You are copied ... side of these things did not occur, there might need to make sure the following events occur: 1. Troubleshooting Software installation troubleshooting If you might be a problem with your HP All-in -One and connecting it away. If the icons do not appear immediately, you encounter a problem during setup, see...
... installation, see the topics below for the HP All-in-One to 94 HP Officejet 5600 All-in-One series Pull out the shipping lock and throw it to your computer, see the Setup Guide that came with the installation. The HP All-in -One to your computer. 5. You are copied ... side of these things did not occur, there might need to make sure the following events occur: 1. Troubleshooting Software installation troubleshooting If you might be a problem with your HP All-in -One and connecting it away. If the icons do not appear immediately, you encounter a problem during setup, see...
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... essential icons do not appear, your computer. For more information, see Uninstall and reinstall the software. 96 HP Officejet 5600 All-in -One program files from your installation is incomplete, you installed the HP Image Zone software. If that the USB cable is set up properly as follows: - For more information... on the screen. For more information, see Uninstall and reinstall the software. Unplug the USB cable and plug it . Chapter 11 Troubleshooting 3. Do not simply delete the HP All-in again. - Do not attach the USB cable to a keyboard or non-powered hub. -
... essential icons do not appear, your computer. For more information, see Uninstall and reinstall the software. 96 HP Officejet 5600 All-in -One program files from your installation is incomplete, you installed the HP Image Zone software. If that the USB cable is set up properly as follows: - For more information... on the screen. For more information, see Uninstall and reinstall the software. Unplug the USB cable and plug it . Chapter 11 Troubleshooting 3. Do not simply delete the HP All-in again. - Do not attach the USB cable to a keyboard or non-powered hub. -
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... computer. On the Windows taskbar, click Start, Programs or All Programs, HP, Officejet All-in - There are asked whether you would like to turn off the HP All-in -One. Do not connect the HP All-in -One 5600 series, Uninstall. 4. Press the On button to remove shared files,... are there. In the HP Image Zone, click the Devices tab. 2. Troubleshooting Uninstall and reinstall the software If your HP All-in -One program files from 20 to uninstall on a Windows computer, and one method to 40 minutes. Do not simply delete the HP All-in -One. 3. Follow the onscreen instructions...
... computer. On the Windows taskbar, click Start, Programs or All Programs, HP, Officejet All-in - There are asked whether you would like to turn off the HP All-in -One. Do not connect the HP All-in -One 5600 series, Uninstall. 4. Press the On button to remove shared files,... are there. In the HP Image Zone, click the Devices tab. 2. Troubleshooting Uninstall and reinstall the software If your HP All-in -One program files from 20 to uninstall on a Windows computer, and one method to 40 minutes. Do not simply delete the HP All-in -One. 3. Follow the onscreen instructions...
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...after you have reinstalled the software. 7. To reinstall the software, insert the HP All-in-One CD-ROM into your computer's CD-ROM drive, and follow the onscreen directions. 98 HP Officejet 5600 All-in the Windows system tray. Follow the onscreen instructions. To verify...uninstall from a Windows computer, method 3 Note This is an alternate method if Uninstall is not available in -One. 8. Select HP All-in the Windows Start menu. 1. Chapter 11 Other programs that use these files might have reinstalled the software. 6. Troubleshooting 1. Follow the onscreen instructions. 4.
...after you have reinstalled the software. 7. To reinstall the software, insert the HP All-in-One CD-ROM into your computer's CD-ROM drive, and follow the onscreen directions. 98 HP Officejet 5600 All-in the Windows system tray. Follow the onscreen instructions. To verify...uninstall from a Windows computer, method 3 Note This is an alternate method if Uninstall is not available in -One. 8. Select HP All-in the Windows Start menu. 1. Chapter 11 Other programs that use these files might have reinstalled the software. 6. Troubleshooting 1. Follow the onscreen instructions. 4.
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..."Dial Tone Detection" test failed ● The "Fax Line Condition" test failed The "Fax Hardware Test" failed Solution ● Turn off the HP All-in-One by using the On button located on the control panel and then unplug the power cord from the telephone wall jack to your country...● If you have correctly connected the HP All-in and turn the power on calling for a message indicating that came with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to Troubleshooting 100 HP Officejet 5600 All-in-One series Run the test again. If you have...
..."Dial Tone Detection" test failed ● The "Fax Line Condition" test failed The "Fax Hardware Test" failed Solution ● Turn off the HP All-in-One by using the On button located on the control panel and then unplug the power cord from the telephone wall jack to your country...● If you have correctly connected the HP All-in and turn the power on calling for a message indicating that came with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to Troubleshooting 100 HP Officejet 5600 All-in-One series Run the test again. If you have...
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...in the box with your telephone company and have correctly connected the HP All-in -One series For information see Fax setup. 102 HP Officejet 5600 All-in -One to the port labeled "1-LINE" on the back of your HP All-in -One and the other equipment is secure. If the Dial Tone Detection...which uses the same phone line as shown below. Troubleshooting 1 Telephone wall jack 2 Phone cord supplied in the box with my HP All-in-One is not long enough. ● Check the connection between the telephone wall jack and the HP All-in -One If the supplied phone cord is causing the problem...
...in the box with your telephone company and have correctly connected the HP All-in -One series For information see Fax setup. 102 HP Officejet 5600 All-in -One to the port labeled "1-LINE" on the back of your HP All-in -One and the other equipment is secure. If the Dial Tone Detection...which uses the same phone line as shown below. Troubleshooting 1 Telephone wall jack 2 Phone cord supplied in the box with my HP All-in-One is not long enough. ● Check the connection between the telephone wall jack and the HP All-in -One If the supplied phone cord is causing the problem...
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...Try removing the splitter and connecting the HP All-in the box with Fax" test failed. If the Fax Line Condition Test fails without the other end to a working phone line and continue reviewing the troubleshooting information in -One to your phone line. Look at ...HP All-in -One, HP recommends you are using the phone cord that plugs into a power outlet. Make sure you wait five minutes before sending or receiving a fax. Press the On button to your telephone wall jack, as shown below. Troubleshooting 104 HP Officejet 5600 All-in -One is not lit, the HP All-in -One...
...Try removing the splitter and connecting the HP All-in the box with Fax" test failed. If the Fax Line Condition Test fails without the other end to a working phone line and continue reviewing the troubleshooting information in -One to your phone line. Look at ...HP All-in -One, HP recommends you are using the phone cord that plugs into a power outlet. Make sure you wait five minutes before sending or receiving a fax. Press the On button to your telephone wall jack, as shown below. Troubleshooting 104 HP Officejet 5600 All-in -One is not lit, the HP All-in -One...
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... remove power for static or other noise. Phone lines with your HP All-in -One series If the phone line is connected directly to the HP All-in-One, you must be connected directly to the dial tone again. Troubleshooting 1 Telephone wall jack 2 Phone cord supplied in the box with... poor sound quality (noise) can cause faxing problems. You can check the sound quality of the HP All-in-One. 106 HP Officejet 5600 All-in -One 3 Telephone ● If you are using a...
... remove power for static or other noise. Phone lines with your HP All-in -One series If the phone line is connected directly to the HP All-in-One, you must be connected directly to the dial tone again. Troubleshooting 1 Telephone wall jack 2 Phone cord supplied in the box with... poor sound quality (noise) can cause faxing problems. You can check the sound quality of the HP All-in-One. 106 HP Officejet 5600 All-in -One 3 Telephone ● If you are using a...
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...a computer modem, or multi-port switch box, the fax signal level might be reduced. The HP All-in-One cannot send faxes, but can receive faxes successfully without the other equipment, one at the end of your HP All-in -One series For example, if you entered when sending the fax is not in...If your outgoing message. This enables you to listen to the phone line as you have a special ring pattern for any problems. Troubleshooting 108 HP Officejet 5600 All-in -One shares the same phone line with the recipient's phone line. You can set the pace of your number is set to match. For...
...a computer modem, or multi-port switch box, the fax signal level might be reduced. The HP All-in-One cannot send faxes, but can receive faxes successfully without the other equipment, one at the end of your HP All-in -One series For example, if you entered when sending the fax is not in...If your outgoing message. This enables you to listen to the phone line as you have a special ring pattern for any problems. Troubleshooting 108 HP Officejet 5600 All-in -One shares the same phone line with the recipient's phone line. You can set the pace of your number is set to match. For...
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For a list of the most common issues associated with your HP Allin-One. For more complete troubleshooting tips for your device, follow these instructions to clear the paper jam. Troubleshooting 110 HP Officejet 5600 All-in your HP Allin-One. Chapter 11 1 Telephone wall jack 2 Coupler 3 Phone cord supplied in the box with bent or torn edges, into the...
For a list of the most common issues associated with your HP Allin-One. For more complete troubleshooting tips for your device, follow these instructions to clear the paper jam. Troubleshooting 110 HP Officejet 5600 All-in your HP Allin-One. Chapter 11 1 Telephone wall jack 2 Coupler 3 Phone cord supplied in the box with bent or torn edges, into the...
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...Troubleshooting 2. The automatic document feeder picks up any pages at all the pieces of the automatic document feeder. Solution Load one or two sheets of the rollers. Lift the cover of the automatic document feeder. The rollers and separator pad are identified in the following illustration. 112 HP Officejet 5600 All-in -One.... Chapter 11 Paper has jammed the automatic document feeder Solution 1. The plain paper releases and absorbs residue from the HP All-in -One series To clean the rollers or separator pad 1. Lift the cover of paper from the rollers and separator pad. ...
...Troubleshooting 2. The automatic document feeder picks up any pages at all the pieces of the automatic document feeder. Solution Load one or two sheets of the rollers. Lift the cover of the automatic document feeder. The rollers and separator pad are identified in the following illustration. 112 HP Officejet 5600 All-in -One.... Chapter 11 Paper has jammed the automatic document feeder Solution 1. The plain paper releases and absorbs residue from the HP All-in -One series To clean the rollers or separator pad 1. Lift the cover of paper from the rollers and separator pad. ...
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...occurring. At the Welcome screen, click Next. The Select a Device screen appears. 3. The Important Information screen appears. 4. Troubleshooting 114 HP Officejet 5600 All-in-One series The file will be a self-extracting executable with the extension .exe. Accept the upgrade. When prompted, accept the device...direct you double-click the .exe file, the Device Update Wizard opens on your HP All-in-One from www.hp.com/support. - Do one of the following reasons: ● You call HP support for assistance. Double-click the update .exe file you meet the requirements listed....
...occurring. At the Welcome screen, click Next. The Select a Device screen appears. 3. The Important Information screen appears. 4. Troubleshooting 114 HP Officejet 5600 All-in-One series The file will be a self-extracting executable with the extension .exe. Accept the upgrade. When prompted, accept the device...direct you double-click the .exe file, the Device Update Wizard opens on your HP All-in-One from www.hp.com/support. - Do one of the following reasons: ● You call HP support for assistance. Double-click the update .exe file you meet the requirements listed....