Reference Guide - (Windows/Macintosh OS X)
Page 13
...misprinted • Photos are printing labels, verify that is available only if the printer software has been installed. Press the handle to remove a paper jam: 5. See the onscreen user's guide for solutions to HP Deskjet 3900 Series, and then click User's Guide. • Macintosh: On the ...desktop, double-click the HP Deskjet 3900 Series User's Guide icon. 11 Note: If you are not printing correctly • Borderless printing problems • Document prints slowly • Error messages The user's guide is inside of the printer by pulling it out from the back ...
...misprinted • Photos are printing labels, verify that is available only if the printer software has been installed. Press the handle to remove a paper jam: 5. See the onscreen user's guide for solutions to HP Deskjet 3900 Series, and then click User's Guide. • Macintosh: On the ...desktop, double-click the HP Deskjet 3900 Series User's Guide icon. 11 Note: If you are not printing correctly • Borderless printing problems • Document prints slowly • Error messages The user's guide is inside of the printer by pulling it out from the back ...
User's Guide - (Macintosh OS X)
Page 4
... cartridges 37 Maintain print cartridges 39 HP Printer Utility 39 10 Troubleshooting 41 Printer does not print 41 Paper jam ...42 Paper problems 43 Printer is stalled 44 Print cartridge problems 44 Photos do not print correctly ...Problems with borderless documents 48 Error messages 51 Power light is flashing 52 Document prints slowly 52 If you continue to have problems 53 11 Supplies...54 Paper ...54 USB cables ...54 12 Specifications ...55 Printer specifications 55 13 Environmental information 56 Environmental statement 56 Print cartridge recovery 57 Index...59 2 HP Deskjet...
... cartridges 37 Maintain print cartridges 39 HP Printer Utility 39 10 Troubleshooting 41 Printer does not print 41 Paper jam ...42 Paper problems 43 Printer is stalled 44 Print cartridge problems 44 Photos do not print correctly ...Problems with borderless documents 48 Error messages 51 Power light is flashing 52 Document prints slowly 52 If you continue to have problems 53 11 Supplies...54 Paper ...54 USB cables ...54 12 Specifications ...55 Printer specifications 55 13 Environmental information 56 Environmental statement 56 Print cartridge recovery 57 Index...59 2 HP Deskjet...
User's Guide - (Macintosh OS X)
Page 44
... are printing labels, verify that a label did not become detached from the back of the printer, and then replace the rear access door securely. 42 HP Deskjet 3900 series To resolve a print job that best describes the problem: - Printer is stalled in the print queue. Out-of the print queue for either Mac OS X 10...
... are printing labels, verify that a label did not become detached from the back of the printer, and then replace the rear access door securely. 42 HP Deskjet 3900 series To resolve a print job that best describes the problem: - Printer is stalled in the print queue. Out-of the print queue for either Mac OS X 10...
User's Guide - (Macintosh OS X)
Page 46
...back and forth. 2. For example, photo paper might be loaded improperly The printer might print on the print cartridge label. 44 HP Deskjet 3900 series Make sure the print cartridges are loaded in the printer. Check for the document that prevent the print cartridges from the back of ... the printer cover. 6. Print cartridge problems Incorrect print cartridge The printer can only print when the correct print cartridges are listed in the right side of the cradle and the black print cartridge is installed in the left side of the cradle. 4. Make sure the tri-color print...
...back and forth. 2. For example, photo paper might be loaded improperly The printer might print on the print cartridge label. 44 HP Deskjet 3900 series Make sure the print cartridges are loaded in the printer. Check for the document that prevent the print cartridges from the back of ... the printer cover. 6. Print cartridge problems Incorrect print cartridge The printer can only print when the correct print cartridges are listed in the right side of the cradle and the black print cartridge is installed in the left side of the cradle. 4. Make sure the tri-color print...
User's Guide - (Macintosh OS X)
Page 50
...; Open the Page Setup dialog box and verify the following settings: - Image is printed at an angle 48 HP Deskjet 3900 series Parts of the document are missing or printed in the printer. 2. Envelope is printed at an angle 1. Document does not reflect the new print settings The...an angle 1. Confirm that the paper size specified in the Page Setup dialog box matches the size of paper. 3. Reprint the envelope. Problems with borderless documents Borderless printing guidelines When printing borderless photos or brochures, follow these guidelines: ● Verify that the paper guide fits ...
...; Open the Page Setup dialog box and verify the following settings: - Image is printed at an angle 48 HP Deskjet 3900 series Parts of the document are missing or printed in the printer. 2. Envelope is printed at an angle 1. Document does not reflect the new print settings The...an angle 1. Confirm that the paper size specified in the Page Setup dialog box matches the size of paper. 3. Reprint the envelope. Problems with borderless documents Borderless printing guidelines When printing borderless photos or brochures, follow these guidelines: ● Verify that the paper guide fits ...
User's Guide - (Macintosh OS X)
Page 54
... The computer resources are open . ● The printer is in the printer. 52 HP Deskjet 3900 series If an error message appears Read the error message that explains the problem and its optimum speed. Printer is in ink-backup mode The printer might print more slowly when Best or Maximum dpi is... Document prints slowly Multiple software programs are insufficient for the printer to print. ● If the Power light is off, the printer is off. ● If the Power light is selected as a paper jam or a problem with the printer, such as the print quality. Best or maximum dpi print...
... The computer resources are open . ● The printer is in the printer. 52 HP Deskjet 3900 series If an error message appears Read the error message that explains the problem and its optimum speed. Printer is in ink-backup mode The printer might print more slowly when Best or Maximum dpi is... Document prints slowly Multiple software programs are insufficient for the printer to print. ● If the Power light is off, the printer is off. ● If the Power light is selected as a paper jam or a problem with the printer, such as the print quality. Best or maximum dpi print...
User's Guide - (Macintosh OS X)
Page 62
... 49 for small photo paper with a tear off tab 50 image is printed at an angle 48 printer prints on multiple sheets at once 43 problems with borderless documents 48 U USB connecting to the printer 10 utilities 39 R Real Life technologies 14 removing ink from skin and clothing 37 S special features ...47 document prints slowly 52 error messages 51 paper jam 42 paper problems 43 photo has an unwanted border 49 photos do not print correctly 46 power light is flashing 52 print cartridge problems 44 print quality is poor 46 printer is not printing 41 printer is stalled 44 60 HP Deskjet 3900 series
... 49 for small photo paper with a tear off tab 50 image is printed at an angle 48 printer prints on multiple sheets at once 43 problems with borderless documents 48 U USB connecting to the printer 10 utilities 39 R Real Life technologies 14 removing ink from skin and clothing 37 S special features ...47 document prints slowly 52 error messages 51 paper jam 42 paper problems 43 photo has an unwanted border 49 photos do not print correctly 46 power light is flashing 52 print cartridge problems 44 print quality is poor 46 printer is not printing 41 printer is stalled 44 60 HP Deskjet 3900 series
User's Guide - (Windows)
Page 4
... cartridges 44 Maintain print cartridges 46 Printer Toolbox...46 10 Troubleshooting 48 Printer does not print 48 Paper jam...49 Paper problems...50 Printer is stalled...51 Print cartridge problems 51 Photos do not print correctly ...Problems with borderless documents 55 Error messages...58 Power light is flashing 60 Document prints slowly 61 If you continue to have problems 61 11 Supplies...62 Paper...62 USB cables...62 12 Specifications...63 Printer specifications 63 13 Environmental information 64 Environmental statement 64 Print cartridge recovery 65 Index...67 2 HP Deskjet...
... cartridges 44 Maintain print cartridges 46 Printer Toolbox...46 10 Troubleshooting 48 Printer does not print 48 Paper jam...49 Paper problems...50 Printer is stalled...51 Print cartridge problems 51 Photos do not print correctly ...Problems with borderless documents 55 Error messages...58 Power light is flashing 60 Document prints slowly 61 If you continue to have problems 61 11 Supplies...62 Paper...62 USB cables...62 12 Specifications...63 Printer specifications 63 13 Environmental information 64 Environmental statement 64 Print cartridge recovery 65 Index...67 2 HP Deskjet...
User's Guide - (Windows)
Page 50
... light is flashing ● Document prints slowly ● If you continue to have problems Printer does not print Verify the following Verify the following conditions if the printer is not printing: ● The printer is connected to the hub. 48 HP Deskjet 3900 series Two methods are the correct print cartridges for more information. 10 Troubleshooting...
... light is flashing ● Document prints slowly ● If you continue to have problems Printer does not print Verify the following Verify the following conditions if the printer is not printing: ● The printer is connected to the hub. 48 HP Deskjet 3900 series Two methods are the correct print cartridges for more information. 10 Troubleshooting...
User's Guide - (Windows)
Page 51
... of -paper message - If you are printing labels, verify that best describes the problem: - Click the Printer menu, and then click Resume Printing. 7. If the printer still does not print 1. Out-of the HP Deskjet printer. 3. Paper jam Follow each of the printer, and then replace the rear access door securely. After restarting, if there are still...
... of -paper message - If you are printing labels, verify that best describes the problem: - Click the Printer menu, and then click Resume Printing. 7. If the printer still does not print 1. Out-of the HP Deskjet printer. 3. Paper jam Follow each of the printer, and then replace the rear access door securely. After restarting, if there are still...
User's Guide - (Windows)
Page 52
... For information about clearing a paper jam, see the paper jam page. Chapter 10 6. Paper problems Printer does not feed paper Try one or more of the following : 50 HP Deskjet 3900 series Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, check the following solutions: ● Reduce the number...
... For information about clearing a paper jam, see the paper jam page. Chapter 10 6. Paper problems Printer does not feed paper Try one or more of the following : 50 HP Deskjet 3900 series Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, check the following solutions: ● Reduce the number...
User's Guide - (Windows)
Page 54
... Estimated Ink Levels tab. If the Power light is not flashing, then the problem is flashing, visit HP Technical Support at www.hp.com/support. 52 HP Deskjet 3900 series Raise the printer cover and remove the print cartridge that can print with the printer also shows the print cartridge selection numbers. 4. Manually clean the print cartridge...
... Estimated Ink Levels tab. If the Power light is not flashing, then the problem is flashing, visit HP Technical Support at www.hp.com/support. 52 HP Deskjet 3900 series Raise the printer cover and remove the print cartridge that can print with the printer also shows the print cartridge selection numbers. 4. Manually clean the print cartridge...
User's Guide - (Windows)
Page 60
Incorrect print cartridge message The printer can only print when the correct print cartridges are printing a document. 58 HP Deskjet 3900 series An error message appears while the Power light is flashing. Follow these instructions to... communicate with the print cartridge, the print cartridge might be faulty. "Two-way communication cannot be established" or "Printer not responding" The printer might not be able to resolve the problem. Print cartridge problem...
Incorrect print cartridge message The printer can only print when the correct print cartridges are printing a document. 58 HP Deskjet 3900 series An error message appears while the Power light is flashing. Follow these instructions to... communicate with the print cartridge, the print cartridge might be faulty. "Two-way communication cannot be established" or "Printer not responding" The printer might not be able to resolve the problem. Print cartridge problem...
User's Guide - (Windows)
Page 62
...; Print a test page. ● Perform other functions as a paper jam or a problem with the printer, such as needed. 60 HP Deskjet 3900 series If no error message appears Check the status of paper. ● A problem exists with a print cartridge. Use the printer tools to perform the following information. Chapter 10 Power light is flashing 1 Power light...
...; Print a test page. ● Perform other functions as a paper jam or a problem with the printer, such as needed. 60 HP Deskjet 3900 series If no error message appears Check the status of paper. ● A problem exists with a print cartridge. Use the printer tools to perform the following information. Chapter 10 Power light is flashing 1 Power light...
User's Guide - (Windows)
Page 70
...53 print cartridge problem message 52 printing in ink backup mode message 53 print cartridges aligning 42 cleaning automatically 43 cleaning manually 44 installing 40 maintaining 46 ordering information 43 replacing 8 selection numbers 40 used with the printer 8 print ...problems 50 photo has an unwanted border 57 photos do not print correctly 53 power light is flashing 60 print cartridge problems 51 print quality is poor 54 printer is not printing 48 printer is stalled 51 printer prints on multiple sheets at once 50 problems with borderless documents 55 two-sided printing 36 68 HP Deskjet...
...53 print cartridge problem message 52 printing in ink backup mode message 53 print cartridges aligning 42 cleaning automatically 43 cleaning manually 44 installing 40 maintaining 46 ordering information 43 replacing 8 selection numbers 40 used with the printer 8 print ...problems 50 photo has an unwanted border 57 photos do not print correctly 53 power light is flashing 60 print cartridge problems 51 print quality is poor 54 printer is not printing 48 printer is stalled 51 printer prints on multiple sheets at once 50 problems with borderless documents 55 two-sided printing 36 68 HP Deskjet...