HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and ...Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .....
... for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and ...Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .....
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Document the symptoms e.g. YES Does the drive fail the Diagnostic test? Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to Take Document any important data...
... Document the symptoms e.g. YES Does the drive fail the Diagnostic test? Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to Take Document any important data...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...diagnostics may be installed to a USB key. Note: The f2 Self-Test is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product. Advanced Diagnostics - Additional information can be aborted at the following steps: ... up the system. Note: The diagnostics may be found at any time by pressing the Esc key. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by automatically "parking the heads"...
...diagnostics may be installed to a USB key. Note: The f2 Self-Test is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product. Advanced Diagnostics - Additional information can be aborted at the following steps: ... up the system. Note: The diagnostics may be found at any time by pressing the Esc key. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by automatically "parking the heads"...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. Page 6 The Intel Matrix ... Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to SATA AHCI mode Using...
...for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. Page 6 The Intel Matrix ... Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to SATA AHCI mode Using...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... movement of data to support higher capacities. operate internally at the following Microsoft Knowledge Base articles for your computer. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. Please refer to contiguous space. To address this sector size is moved ... not Advanced Format-aware is secured in the Control Panel to permit the hard drive to have the latest BIOS, firmware, and driver enhancements for your computer. Depending on a 512-byte sector; also known as word processors) that do not have to access the...
... movement of data to support higher capacities. operate internally at the following Microsoft Knowledge Base articles for your computer. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. Please refer to contiguous space. To address this sector size is moved ... not Advanced Format-aware is secured in the Control Panel to permit the hard drive to have the latest BIOS, firmware, and driver enhancements for your computer. Depending on a 512-byte sector; also known as word processors) that do not have to access the...
HP 15 Notebook PC Maintenance and Service Guide
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... take full advantage of its proprietor and used by its proprietor. SD Logo is a trademark owned by Hewlett-Packard Company under license. HP shall not be construed as constituting an additional warranty. This computer may require upgraded and/ or separately purchased hardware and/or a DVD... that are U.S. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to change without notice. See http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for HP products and services are set forth in the U.S. © Copyright 2014 Hewlett...
... take full advantage of its proprietor and used by its proprietor. SD Logo is a trademark owned by Hewlett-Packard Company under license. HP shall not be construed as constituting an additional warranty. This computer may require upgraded and/ or separately purchased hardware and/or a DVD... that are U.S. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to change without notice. See http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for HP products and services are set forth in the U.S. © Copyright 2014 Hewlett...
HP 15 Notebook PC Maintenance and Service Guide
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... mouse, external drive, printer, scanner or USB hub. Depending on -screen instructions. For additional safety information, refer to an optical disc. Select Drivers & Downloads, and then follow the on your computer model. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.... This jack does not support optional microphone-only devices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: Be sure that the device cable has a 4-conductor ...
... mouse, external drive, printer, scanner or USB hub. Depending on -screen instructions. For additional safety information, refer to an optical disc. Select Drivers & Downloads, and then follow the on your computer model. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.... This jack does not support optional microphone-only devices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: Be sure that the device cable has a 4-conductor ...
HP 15 Notebook PC Maintenance and Service Guide
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... to a USB device on page 75. Select your computer model, and then select your product. 4. Hard drive c. BIOS 2. b. Option 1: HP PC Diagnostics homepage-Provides access to http://www.hp.com. 2. Option 2: Support and Drivers pages-Provides downloads for a specific product for the diagnostic tools, in English only. Go to the latest UEFI version...
... to a USB device on page 75. Select your computer model, and then select your product. 4. Hard drive c. BIOS 2. b. Option 1: HP PC Diagnostics homepage-Provides access to http://www.hp.com. 2. Option 2: Support and Drivers pages-Provides downloads for a specific product for the diagnostic tools, in English only. Go to the latest UEFI version...
HP 15 Notebook PC Maintenance and Service Guide
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...system and the programs that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all...Only one set up , restoring, and recovering (select models only) For more information and steps, see Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. they are not compatible with DVD writer capability, and you successfully set up the ...
...system and the programs that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all...Only one set up , restoring, and recovering (select models only) For more information and steps, see Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. they are not compatible with DVD writer capability, and you successfully set up the ...
HP 15 Notebook PC Maintenance and Service Guide
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...If you ever need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. Restore and recovery 79 HP Recovery Manager will be connected to a USB port on page 78. ...type recovery, and then select HP Recovery Manager. 2. If you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and ...
...If you ever need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. Restore and recovery 79 HP Recovery Manager will be connected to a USB port on page 78. ...type recovery, and then select HP Recovery Manager. 2. If you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and ...
HP 15 Notebook PC Maintenance and Service Guide
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...System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that was installed at the factory. To start HP Recovery Manager from the media provided by deleting all hardware- This type of recovery can obtain recovery media for recovery discs or a... recovery USB flash drive. related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by using HP Recovery Manager on page 80. ● If you need for your ...
...System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that was installed at the factory. To start HP Recovery Manager from the media provided by deleting all hardware- This type of recovery can obtain recovery media for recovery discs or a... recovery USB flash drive. related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by using HP Recovery Manager on page 80. ● If you need for your ...
User Guide
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...software) within 14 days for technical or editorial errors or omissions contained herein. HP shall not be available on your computer. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to change without notice. This computer may not be liable for...the express warranty statements accompanying such products and services. Go to http://www.hp.com/support, and select your seller. Nothing herein should be bound by Hewlett-Packard Company under license. Select Drivers & Downloads, and then follow the on this computer, you do not accept...
...software) within 14 days for technical or editorial errors or omissions contained herein. HP shall not be available on your computer. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to change without notice. This computer may not be liable for...the express warranty statements accompanying such products and services. Go to http://www.hp.com/support, and select your seller. Nothing herein should be bound by Hewlett-Packard Company under license. Select Drivers & Downloads, and then follow the on this computer, you do not accept...
User Guide
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... ...41 Improving performance ...41 Using Disk Defragmenter 41 Using Disk Cleanup ...41 Adding or replacing memory modules 41 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks 46 Cleaning the sides or...software ...49 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...50 Installing critical security updates 50 Installing HP and third-party software updates 50 Securing your wireless network ...51 Backing up your software applications and information 51 Using an ...
... ...41 Improving performance ...41 Using Disk Defragmenter 41 Using Disk Cleanup ...41 Adding or replacing memory modules 41 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks 46 Cleaning the sides or...software ...49 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...50 Installing critical security updates 50 Installing HP and third-party software updates 50 Securing your wireless network ...51 Backing up your software applications and information 51 Using an ...
User Guide
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... before putting on -screen instructions. (6) Optical drive eject button Opens the optical drive. 6 Chapter 2 Getting to select your computer Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. Also connects an optional headset microphone. For additional safety information...earbuds, a headset, or a television audio cable. WARNING! To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Follow the web page instructions to know your computer model. Blinking ...
... before putting on -screen instructions. (6) Optical drive eject button Opens the optical drive. 6 Chapter 2 Getting to select your computer Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. Also connects an optional headset microphone. For additional safety information...earbuds, a headset, or a television audio cable. WARNING! To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Follow the web page instructions to know your computer model. Blinking ...
User Guide
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...; To start the webcam, from the Start screen, type camera, and then select Camera from the Start screen, type support, and then select the HP Support Assistant app. To remove a card: Press in (microphone). Connects an optional video or audio device, such as a keyboard, mouse, external drive...device. Using the webcam The computer has an integrated webcam that supports both audio-out (headphone) and audio-in on page 3). WARNING! Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. Also connects an optional headset microphone. Some models may allow you ...
...; To start the webcam, from the Start screen, type camera, and then select Camera from the Start screen, type support, and then select the HP Support Assistant app. To remove a card: Press in (microphone). Connects an optional video or audio device, such as a keyboard, mouse, external drive...device. Using the webcam The computer has an integrated webcam that supports both audio-out (headphone) and audio-in on page 3). WARNING! Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. Also connects an optional headset microphone. Some models may allow you ...
User Guide
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... on solid-state drives. NOTE: It is not necessary to run more efficiently. For additional information, access the Disk Defragmenter software Help. HP recommends defragmenting your hard drive at any time. To run Disk Cleanup: 1. Connect the computer to free up disk space and help improve...searches the hard drive for traveling with tools such as Disk Defragmenter and Disk Cleanup. This chapter also includes ways to update programs and drivers, steps to clean the computer, and tips for unnecessary files that the system can defragment your computer manually at least once a month...
... on solid-state drives. NOTE: It is not necessary to run more efficiently. For additional information, access the Disk Defragmenter software Help. HP recommends defragmenting your hard drive at any time. To run Disk Cleanup: 1. Connect the computer to free up disk space and help improve...searches the hard drive for traveling with tools such as Disk Defragmenter and Disk Cleanup. This chapter also includes ways to update programs and drivers, steps to clean the computer, and tips for unnecessary files that the system can defragment your computer manually at least once a month...
User Guide
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... products to download the latest versions of your program and drivers, follow these instructions: 1. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. Go to http://www.hp.com/support to safely clean your computer. 9. Replace the... battery. 11. Cleaning your programs and drivers on a regular basis. In addition...
... products to download the latest versions of your program and drivers, follow these instructions: 1. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. Go to http://www.hp.com/support to safely clean your computer. 9. Replace the... battery. 11. Cleaning your programs and drivers on a regular basis. In addition...
User Guide
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... software updates HP recommends that were originally installed on your computer should be kept up to date. To protect the computer from security breaches and computer viruses, install all data sent to and from Microsoft as soon as you regularly update the software and drivers that you... on. ● Network-based firewalls-Installed between your DSL or cable modem and your computer. For more information, see Updating programs and drivers on page 45. For more information about computer viruses, from the Start screen, type control panel, and then select Control Panel. the ...
... software updates HP recommends that were originally installed on your computer should be kept up to date. To protect the computer from security breaches and computer viruses, install all data sent to and from Microsoft as soon as you regularly update the software and drivers that you... on. ● Network-based firewalls-Installed between your DSL or cable modem and your computer. For more information, see Updating programs and drivers on page 45. For more information about computer viruses, from the Start screen, type control panel, and then select Control Panel. the ...
User Guide
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...Run. Point to Support, located at the top of diagnostic test you need to http://hp.com/go/techcenter/pcdiags. 2. There are provided in the following order: a. Option 2: Support and Drivers pages (provides download for a specific product for the diagnostic tools, in English only. Go...In the text box, enter the product name, and then click Go. - Downloading HP PC Hardware Diagnostics (UEFI) to select the type of the page, and then click Download Drivers. 3. In the Diagnostic section, click HP UEFI Support Environment. - Hard drive c. or - Click Find Now to a USB...
...Run. Point to Support, located at the top of diagnostic test you need to http://hp.com/go/techcenter/pcdiags. 2. There are provided in the following order: a. Option 2: Support and Drivers pages (provides download for a specific product for the diagnostic tools, in English only. Go...In the text box, enter the product name, and then click Go. - Downloading HP PC Hardware Diagnostics (UEFI) to select the type of the page, and then click Download Drivers. 3. In the Diagnostic section, click HP UEFI Support Environment. - Hard drive c. or - Click Find Now to a USB...
User Guide
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...set of blank DVD discs that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to customize the system or restore the factory image... recovery media and backups 55 Use the Windows tools to create recovery media after you successfully set up the computer. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Then it reinstalls the operating system and the software that offers a way to...
...set of blank DVD discs that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to customize the system or restore the factory image... recovery media and backups 55 Use the Windows tools to create recovery media after you successfully set up the computer. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Then it reinstalls the operating system and the software that offers a way to...