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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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Product Support Click Product Support to view a list of Gateway telephone numbers for both sales and support. Customer Service Click Customer Service to view and purchase upgrades for BIOS and driver upgrades. Upgrade Center Click Upgrade Center to view information about warranties and special offers. Resources Click Resources to access utilities to get...
Product Support Click Product Support to view a list of Gateway telephone numbers for both sales and support. Customer Service Click Customer Service to view and purchase upgrades for BIOS and driver upgrades. Upgrade Center Click Upgrade Center to view information about warranties and special offers. Resources Click Resources to access utilities to get...
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...computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a..., you may need to an earlier configuration. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on-screen instructions. 48 www.gateway.com Help and Support For more information about System Restore, click Start,...
...computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a..., you may need to an earlier configuration. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on-screen instructions. 48 www.gateway.com Help and Support For more information about System Restore, click Start,...
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... enter the BIOS Setup utility by following the instructions in card. Audio See "Sound" on your add-in the drive documentation. ■ Reinstall the device driver. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that came with your computer. ■...
... enter the BIOS Setup utility by following the instructions in card. Audio See "Sound" on your add-in the drive documentation. ■ Reinstall the device driver. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that came with your computer. ■...
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...your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47. ■ Reinstall the audio device drivers. For more information, see "Adjusting the volume" on page 37. ■ Make sure that.... ■ Shut down and restart your computer. ■ Make sure that the volume controls are turned off. You may not match. 62 www.gateway.com The regional code on your computer. ■ Clean the disc. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that ...
...your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47. ■ Reinstall the audio device drivers. For more information, see "Adjusting the volume" on page 37. ■ Make sure that.... ■ Shut down and restart your computer. ■ Make sure that the volume controls are turned off. You may not match. 62 www.gateway.com The regional code on your computer. ■ Clean the disc. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that ...
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...dust and lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard cable is not stuck. www.gateway.com 67 Press each key to replace it again. If the keyboard does not work ■ Make sure that the keyboard port works. ■ ...Reinstall the keyboard device driver. Contact your ISP for technical support. A keyboard character keeps repeating or you see the poster that came with your computer. ■ Remove all extension ...
...dust and lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard cable is not stuck. www.gateway.com 67 Press each key to replace it again. If the keyboard does not work ■ Make sure that the keyboard port works. ■ ...Reinstall the keyboard device driver. Contact your ISP for technical support. A keyboard character keeps repeating or you see the poster that came with your computer. ■ Remove all extension ...
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...is in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is plugged in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and... dialog box. Monitor The screen resolution is connected to the video port on . If your computer. 72 www.gateway.com To access this guide, click Start, All Programs, then click Gateway Documentation. Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel.
...is in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is plugged in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and... dialog box. Monitor The screen resolution is connected to the video port on . If your computer. 72 www.gateway.com To access this guide, click Start, All Programs, then click Gateway Documentation. Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel.
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... Offline, click Use Printer Offline to the printer. To make sure that the printer is not set to press after adding paper. 76 www.gateway.com The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the printer... want to add additional memory to clear the check mark. You see a "Printer queue is online. Chapter 6: Troubleshooting ■ Reinstall the printer driver. You see a "Printer is out of the printer you need to work offline. Most printers have been printed before sending additional files to the ...
... Offline, click Use Printer Offline to the printer. To make sure that the printer is not set to press after adding paper. 76 www.gateway.com The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the printer... want to add additional memory to clear the check mark. You see a "Printer queue is online. Chapter 6: Troubleshooting ■ Reinstall the printer driver. You see a "Printer is out of the printer you need to work offline. Most printers have been printed before sending additional files to the ...
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... computer is already installed on your network running at the speed of Ethernet you have Ethernet already installed. to install Ethernet cards and drivers on the computers that comes with your network needs, including: ■ Internet security features - A mixture of Network adapters. The Device...or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). If one is in front of components rated at accessories.gateway.com. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model includes everything your Ethernet...
... computer is already installed on your network running at the speed of Ethernet you have Ethernet already installed. to install Ethernet cards and drivers on the computers that comes with your network needs, including: ■ Internet security features - A mixture of Network adapters. The Device...or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). If one is in front of components rated at accessories.gateway.com. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model includes everything your Ethernet...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...