Warranty Statement
Page 4
... receive, unpack, install the replacement printer, and prepare the defective printer for the next business day if determination that repair is being set up. If the unit is required, the On-Site Response service program will usually dispatch repair parts and a technician to your location. Epson does not cover damage caused by Epson will be invoiced at its parts, the items replaced become the property of the replacement printer. If service...
... receive, unpack, install the replacement printer, and prepare the defective printer for the next business day if determination that repair is being set up. If the unit is required, the On-Site Response service program will usually dispatch repair parts and a technician to your location. Epson does not cover damage caused by Epson will be invoiced at its parts, the items replaced become the property of the replacement printer. If service...
Users Guide
Page 5
... Type Settings - Loading Paper ...86 Loading Paper in the Automatic Document Feeder 111 Copying ...115 Copying Documents or Photos...115 Copying Options...117 Printing from a Computer ...122 Printing with the Standard Epson Printer Software - Printing Software 100 Selecting the Paper Settings for Optional Units - Windows 133 5 Windows 128 Double-sided Printing Options - Windows 122 Synchronizing Printer Settings for Each Source - Windows 127 Multi-Page Printing Options - Control Panel 101 Paper Type Settings - Administrator 104 Selecting the Default Printer Settings...
... Type Settings - Loading Paper ...86 Loading Paper in the Automatic Document Feeder 111 Copying ...115 Copying Documents or Photos...115 Copying Options...117 Printing from a Computer ...122 Printing with the Standard Epson Printer Software - Printing Software 100 Selecting the Paper Settings for Optional Units - Windows 133 5 Windows 128 Double-sided Printing Options - Windows 122 Synchronizing Printer Settings for Each Source - Windows 127 Multi-Page Printing Options - Control Panel 101 Paper Type Settings - Administrator 104 Selecting the Default Printer Settings...
Users Guide
Page 6
...Settings - Windows 143 Locked Setting Options...144 Entering a User ID and Password for Printing 146 Selecting Default Print Settings - Mac 150 Selecting Basic Print Settings - Mac 156 Double-sided Printing Options and Adjustments - Windows 166 6 Windows 136 Header/Footer Settings - Windows 138 Selecting Extended Settings - Mac 155 Selecting Print Layout Options - Mac...161 Printing Your Document or Photo - Mac 162 Checking Print Status - Windows 165 Selecting Print Settings - Custom Color Correction Options - Mac...163 Printing with the Epson Standard Printer Software...
...Settings - Windows 143 Locked Setting Options...144 Entering a User ID and Password for Printing 146 Selecting Default Print Settings - Mac 150 Selecting Basic Print Settings - Mac 156 Double-sided Printing Options and Adjustments - Windows 166 6 Windows 136 Header/Footer Settings - Windows 138 Selecting Extended Settings - Mac 155 Selecting Print Layout Options - Mac...161 Printing Your Document or Photo - Mac 162 Checking Print Status - Windows 165 Selecting Print Settings - Custom Color Correction Options - Mac...163 Printing with the Epson Standard Printer Software...
Users Guide
Page 8
... Control Panel 271 Sending a Fax Using the Keypad, Contact List, or History 271 Fax Sending Options ...274 8 Mac 238 Entering a User ID and Password for Scanning 239 Faxing...240 Connecting a Telephone or Answering Machine 240 Setting Up Fax Features ...246 Setting Up Basic Fax Features ...246 Using the Fax Setup Wizard 246 Selecting the Line Type...248 Setting the Number of Rings to Answer 249 Selecting Advanced Fax Settings 250 Basic Settings - Windows 226 Scanning Two Originals onto One Sheet (Stitching Images) - Windows 232 Scanning with Document Capture - Scan...
... Control Panel 271 Sending a Fax Using the Keypad, Contact List, or History 271 Fax Sending Options ...274 8 Mac 238 Entering a User ID and Password for Scanning 239 Faxing...240 Connecting a Telephone or Answering Machine 240 Setting Up Fax Features ...246 Setting Up Basic Fax Features ...246 Using the Fax Setup Wizard 246 Selecting the Line Type...248 Setting the Number of Rings to Answer 249 Selecting Advanced Fax Settings 250 Basic Settings - Windows 226 Scanning Two Originals onto One Sheet (Stitching Images) - Windows 232 Scanning with Document Capture - Scan...
Users Guide
Page 11
... Ink Installation ...370 Software Installation Problems ...370 Solving Network Problems ...371 Product Cannot Connect to a Wireless Router or Access Point 372 Network Software Cannot Find Product on a Network 373 Wireless Network Connection is Unstable on a Mac 374 USB 3.0 Connection is Unstable When Using a USB 2.0 Cable 375 Wired Network Connection Becomes Unstable 375 Product Does Not Appear in Mac Printer Window 376 Cannot Print Over a Network...376 Cannot Scan Over a Network ...378 Solving Copying Problems ...379 Product Cannot Copy ...379 Product Makes Noise, But Nothing Copies...
... Ink Installation ...370 Software Installation Problems ...370 Solving Network Problems ...371 Product Cannot Connect to a Wireless Router or Access Point 372 Network Software Cannot Find Product on a Network 373 Wireless Network Connection is Unstable on a Mac 374 USB 3.0 Connection is Unstable When Using a USB 2.0 Cable 375 Wired Network Connection Becomes Unstable 375 Product Does Not Appear in Mac Printer Window 376 Cannot Print Over a Network...376 Cannot Scan Over a Network ...378 Solving Copying Problems ...379 Product Cannot Copy ...379 Product Makes Noise, But Nothing Copies...
Users Guide
Page 25
.... 1. Displays additional information or instructions, such as loading paper or placing a document. Parent topic: Control Panel Buttons and Lights Selecting the Date and Time Before using a user name and password. If you do not know the login information. Noise is reduced during printing, but the print speed may be locked by an administrator. Displays the help screen with optional fax board installed). Displays the Paper Setting screen. The indicated setting has changed. Access to the product's functions are restricted to authorized users and a user is enabled...
.... 1. Displays additional information or instructions, such as loading paper or placing a document. Parent topic: Control Panel Buttons and Lights Selecting the Date and Time Before using a user name and password. If you do not know the login information. Noise is reduced during printing, but the print speed may be locked by an administrator. Displays the help screen with optional fax board installed). Displays the Paper Setting screen. The indicated setting has changed. Access to the product's functions are restricted to authorized users and a user is enabled...
Users Guide
Page 64
... downloading and installing your router or access point, and remove any obstacles between them. No wireless network names (SSID) found . Entered security key/password does not match the one set up using the WPS push button method, make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly. • If you are connecting to your product software again. 64 Confirm that...
... downloading and installing your router or access point, and remove any obstacles between them. No wireless network names (SSID) found . Entered security key/password does not match the one set up using the WPS push button method, make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly. • If you are connecting to your product software again. 64 Confirm that...
Users Guide
Page 74
.... To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your computer before installing the printer software. Windows Installing the PostScript (PS3) Printer Software - Note: Make sure your product is turned on a Windows computer. Installing the Epson Universal Print Driver - Depending on your model, not all printer languages may be installed on and connected to install the software. 74 After downloading the installer file, double-click the downloaded file to...
.... To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your computer before installing the printer software. Windows Installing the PostScript (PS3) Printer Software - Note: Make sure your product is turned on a Windows computer. Installing the Epson Universal Print Driver - Depending on your model, not all printer languages may be installed on and connected to install the software. 74 After downloading the installer file, double-click the downloaded file to...
Users Guide
Page 255
... faxes are deleted from the printer. Options On Off Delete Print Data After Split Overlap When Split Description Select to a shared folder on a network or an email address. Email Notifications Sends an email notification after a set period of large received faxes to fit on the paper size in printer's inbox Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Device Converts received faxes to PDFs and saves them on multiple sheets, if necessary. Sets up a password for...
... faxes are deleted from the printer. Options On Off Delete Print Data After Split Overlap When Split Description Select to a shared folder on a network or an email address. Email Notifications Sends an email notification after a set period of large received faxes to fit on the paper size in printer's inbox Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Device Converts received faxes to PDFs and saves them on multiple sheets, if necessary. Sets up a password for...
Users Guide
Page 303
... print multiple copies of copies. Provides good quality for multi-page documents. Prints the date the photo was taken on the photo in unordered groups. Select the staple location. Select the printing order for most prints. Parent topic: Printing TIFF and PDF Files 303 Group (Same Pages) Select to use. * Displayed when the optional finisher unit is installed. Print settings Finishing Available options Description Collate (Page Order) Select to eject offset printouts for special prints. Quality Print Order Date File...
... print multiple copies of copies. Provides good quality for multi-page documents. Prints the date the photo was taken on the photo in unordered groups. Select the staple location. Select the printing order for most prints. Parent topic: Printing TIFF and PDF Files 303 Group (Same Pages) Select to use. * Displayed when the optional finisher unit is installed. Print settings Finishing Available options Description Collate (Page Order) Select to eject offset printouts for special prints. Quality Print Order Date File...
Users Guide
Page 359
.... (Models equipped memory device to drop the first digit of their service life. your product on again. Reinsert the indicated paper cassette. You can print from printing. Contact Epson for support. Use # instead of Text & Image A4 documents may cause the product to the product. HDD error. Copying more details. 359 XX are nearing the end of a fax number.) Failed to replace the following ink Replace the indicated ink cartridge(s). with optional fax board installed) Make...
.... (Models equipped memory device to drop the first digit of their service life. your product on again. Reinsert the indicated paper cassette. You can print from printing. Contact Epson for support. Use # instead of Text & Image A4 documents may cause the product to the product. HDD error. Copying more details. 359 XX are nearing the end of a fax number.) Failed to replace the following ink Replace the indicated ink cartridge(s). with optional fax board installed) Make...
Users Guide
Page 360
... turned on the shared folder. Temporarily disable the computer's firewall and security software. Contact your network administrator and your DNS server administrator. 360 the destination has enough space. If you cannot save the scanned images to a USBXXX setting for a USB connection or EpsonNet Print Port for each port. Access the Web Config utility and update the cloud service root certificate. In Windows, make sure the port is already in use cloud services, update the root certificate from the Epson Web Config...
... turned on the shared folder. Temporarily disable the computer's firewall and security software. Contact your network administrator and your DNS server administrator. 360 the destination has enough space. If you cannot save the scanned images to a USBXXX setting for a USB connection or EpsonNet Print Port for each port. Access the Web Config utility and update the cloud service root certificate. In Windows, make sure the port is already in use cloud services, update the root certificate from the Epson Web Config...
Users Guide
Page 361
...contacts list on the contacts list. Set the user's permissions to Get Help (U.S. Unable to communicate with optional fax board) job does not complete successfully, you need help, contact Epson for Software Updates Accessing the Web Config Utility Selecting the Line Type Removing and Installing Ink Cartridges Related topics Loading Paper Wi-Fi or Wired Networking Job Status Error Codes If a printing, scanning, copying, or faxing (models equipped with a network folder that the password has not expired. Please check the Email Server Settings. Also, make sure that is enabled...
...contacts list on the contacts list. Set the user's permissions to Get Help (U.S. Unable to communicate with optional fax board) job does not complete successfully, you need help, contact Epson for Software Updates Accessing the Web Config Utility Selecting the Line Type Removing and Installing Ink Cartridges Related topics Loading Paper Wi-Fi or Wired Networking Job Status Error Codes If a printing, scanning, copying, or faxing (models equipped with a network folder that the password has not expired. Please check the Email Server Settings. Also, make sure that is enabled...
Users Guide
Page 366
... or Answering Machine Viewing a Fax on the LCD Screen (Using the Fax Box) Selecting the Line Type Selecting Advanced Fax Settings Setting User Feature Restrictions (Access Control) Entering a User ID and Password for faxing (models equipped with optional fax board). Select Settings > Maintenance > Print Head Nozzle Check. 366 From the Home screen, select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings. The storage area is full. A read/write error has occurred in the forwarding destination folder for Printing Related topics Sending Faxes Wi-Fi...
... or Answering Machine Viewing a Fax on the LCD Screen (Using the Fax Box) Selecting the Line Type Selecting Advanced Fax Settings Setting User Feature Restrictions (Access Control) Entering a User ID and Password for faxing (models equipped with optional fax board). Select Settings > Maintenance > Print Head Nozzle Check. 366 From the Home screen, select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings. The storage area is full. A read/write error has occurred in the forwarding destination folder for Printing Related topics Sending Faxes Wi-Fi...
Users Guide
Page 371
... fax and network data and settings. • In Windows, make sure your product is selected as the default printer and the correct port is set up properly on the network. Contact your system administrator. • If you are printing over a network, make sure your product is shown in the printer properties. • If you see any error message or your software does not install correctly in Mac Printer Window Cannot Print Over a Network Cannot Scan Over a Network...
... fax and network data and settings. • In Windows, make sure your product is selected as the default printer and the correct port is set up properly on the network. Contact your system administrator. • If you are printing over a network, make sure your product is shown in the printer properties. • If you see any error message or your software does not install correctly in Mac Printer Window Cannot Print Over a Network Cannot Scan Over a Network...
Users Guide
Page 385
... USB port on your computer or a different cable. • Make sure the printer status is not offline or pending. • Make sure you are using a USB connection, disconnect the USB cable from the computer, rightclick on the printer icon displayed on the computer, and select Remove Device. If you may not print if a large number of the hub. • If the printer cannot print using the Epson printer driver for your operating system. If the test page prints, check to...
... USB port on your computer or a different cable. • Make sure the printer status is not offline or pending. • Make sure you are using a USB connection, disconnect the USB cable from the computer, rightclick on the printer icon displayed on the computer, and select Remove Device. If you may not print if a large number of the hub. • If the printer cannot print using the Epson printer driver for your operating system. If the test page prints, check to...
Users Guide
Page 387
... using Windows 7, close the Devices and Printers window before you print. • Make sure Quiet Mode is turned off. • Clear space on for 30 minutes, then try these solutions: • Make sure your system meets the requirements for your operating system. Note for Latin America: If you loaded. • Turn on any programs you may affect your internet service provider for instructions. • Enable the Print Speed Priority setting (Settings > General Settings > Printer Settings > Print Speed...
... using Windows 7, close the Devices and Printers window before you print. • Make sure Quiet Mode is turned off. • Clear space on for 30 minutes, then try these solutions: • Make sure your system meets the requirements for your operating system. Note for Latin America: If you loaded. • Turn on any programs you may affect your internet service provider for instructions. • Enable the Print Speed Priority setting (Settings > General Settings > Printer Settings > Print Speed...
Users Guide
Page 397
... Compatible Epson Papers (U.S. Windows Managing Color - Try changing the Scene Correction setting to any color correction method other than PhotoEnhance. • Enable the Print grayscale using black ink only setting in the Extended Settings of the printer software. • If using the PostScript printer driver, try adjusting the Color Mode setting on the Advanced tab of the printer software, then click Advanced. Scanning Software Does Not Operate Correctly 397 Mac Selecting Additional Print Options - If changing that allows you to change the data format, make...
... Compatible Epson Papers (U.S. Windows Managing Color - Try changing the Scene Correction setting to any color correction method other than PhotoEnhance. • Enable the Print grayscale using black ink only setting in the Extended Settings of the printer software. • If using the PostScript printer driver, try adjusting the Color Mode setting on the Advanced tab of the printer software, then click Advanced. Scanning Software Does Not Operate Correctly 397 Mac Selecting Additional Print Options - If changing that allows you to change the data format, make...
Users Guide
Page 404
..., enable the Direct Send setting (Fax > Fax Settings > Fax Send Settings). • Try lowering your product's fax speed setting. • Try lowering the recipient's fax speed setting from the contact list menu. • Make sure the error correction mode (ECM) setting is turned on if you are trying to send or receive a color fax. • If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of the phone number when dialing. • If you connected your administrator...
..., enable the Direct Send setting (Fax > Fax Settings > Fax Send Settings). • Try lowering your product's fax speed setting. • Try lowering the recipient's fax speed setting from the contact list menu. • Make sure the error correction mode (ECM) setting is turned on if you are trying to send or receive a color fax. • If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of the phone number when dialing. • If you connected your administrator...
Administrator Guide
Page 10
... Available for Users Configuring User Feature Restrictions You can create up to 10 user accounts and restrict access to log into the printing or scanning software, and allows the software to each one. 1. For instructions on setting up software restrictions, see a window like this: 2. Select the Enables Access Control checkbox. 10 This requires users to control panel features separately for each user. You see the help utility in the printing or scanning software. Access Web Config and...
... Available for Users Configuring User Feature Restrictions You can create up to 10 user accounts and restrict access to log into the printing or scanning software, and allows the software to each one. 1. For instructions on setting up software restrictions, see a window like this: 2. Select the Enables Access Control checkbox. 10 This requires users to control panel features separately for each user. You see the help utility in the printing or scanning software. Access Web Config and...