Epson Scan ICM Updater v1.20 (PSB.2008.07.001)
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Click on a computer that fixes a problem with using Epson Scan 3.5xA or later already include the latest ICM module and are not affected. Description of these color profiles. Note: Installation completes in Epson Scan when Adobe's Color Management Module (CMM) has also been installed on the ...Color tab in the Configuration menu). When selecting any of an ICM update that also has Epson Scan installed, an error message occurs when attempting to complete the installation. Page 1 of Problem: When Adobe's CMM is installed (available as a free download from www.Adobe.com)...
Click on a computer that fixes a problem with using Epson Scan 3.5xA or later already include the latest ICM module and are not affected. Description of these color profiles. Note: Installation completes in Epson Scan when Adobe's Color Management Module (CMM) has also been installed on the ...Color tab in the Configuration menu). When selecting any of an ICM update that also has Epson Scan installed, an error message occurs when attempting to complete the installation. Page 1 of Problem: When Adobe's CMM is installed (available as a free download from www.Adobe.com)...
Basics
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...problems arising from the use of any options or any consumable products other printers. A Note Concerning Responsible Use of Copyrighted Materials Printers, digital cameras, and scanners, like photocopiers and conventional cameras, can be responsible and respectful of copyrighted material. Epson... by purchaser or third parties as Original Epson Products or Epson Approved Products by any use with Seiko Epson Corporation's operating and maintenance instructions. While some people assume. Trademarks Epson, Epson AcuLaser, and Print Image Matching are registered trademarks...
...problems arising from the use of any options or any consumable products other printers. A Note Concerning Responsible Use of Copyrighted Materials Printers, digital cameras, and scanners, like photocopiers and conventional cameras, can be responsible and respectful of copyrighted material. Epson... by purchaser or third parties as Original Epson Products or Epson Approved Products by any use with Seiko Epson Corporation's operating and maintenance instructions. While some people assume. Trademarks Epson, Epson AcuLaser, and Print Image Matching are registered trademarks...
Basics
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... Messages 81 Replacing a Toner Cartridge 82 Replacing the Photoconductor 86 Cleaning the CX11N 91 Ordering Parts Online 97 8 Solving Problems Status and Error Messages 99 Printing Problems 102 Scanning Problems 105 Copying Problems 109 Paper Handling Problems 111 Clearing Jammed Paper 112 Printing a Status Sheet 127 Where To Get Help 128 9 Notices System Requirements 129...
... Messages 81 Replacing a Toner Cartridge 82 Replacing the Photoconductor 86 Cleaning the CX11N 91 Ordering Parts Online 97 8 Solving Problems Status and Error Messages 99 Printing Problems 102 Scanning Problems 105 Copying Problems 109 Paper Handling Problems 111 Clearing Jammed Paper 112 Printing a Status Sheet 127 Where To Get Help 128 9 Notices System Requirements 129...
Basics
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... is included with your computer's hard disk before referring to it and troubleshoot problems. For instructions on setting up your product and installing your software, see your Start Here sheet. You need to install this guide show the Epson AcuLaser CX11NF, but the instructions are the same as the CX11N unless otherwise indicated. For...
... is included with your computer's hard disk before referring to it and troubleshoot problems. For instructions on setting up your product and installing your software, see your Start Here sheet. You need to install this guide show the Epson AcuLaser CX11NF, but the instructions are the same as the CX11N unless otherwise indicated. For...
Basics
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... the fuser unit service life counter after you cancel printing and reset the printer settings. Restores the printer settings to reset when there is a problem with a print job and you cannot print. The letters MM, DD, YY, HH, and MM indicate the Month, Date, Year, Hour... Settings Change toner C/M/Y/K Reset Fuser Counter Description Clears every warning message, except for the Time Setting. Item LCD Contrast Time Setting (CX11NF only) Date Format (CX11NF only) Settings 0 to set the contrast between 0 (lowest contrast) and 15 (highest contrast.) Specifies the date and time used in...
... the fuser unit service life counter after you cancel printing and reset the printer settings. Restores the printer settings to reset when there is a problem with a print job and you cannot print. The letters MM, DD, YY, HH, and MM indicate the Month, Date, Year, Hour... Settings Change toner C/M/Y/K Reset Fuser Counter Description Clears every warning message, except for the Time Setting. Item LCD Contrast Time Setting (CX11NF only) Date Format (CX11NF only) Settings 0 to set the contrast between 0 (lowest contrast) and 15 (highest contrast.) Specifies the date and time used in...
Basics
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.... Make sure you may be jammed in the MP tray (E). This chapter tells you how to respond to these and troubleshoot other problems you are using the appropriate printer driver. Make sure you have occurred. This message appears when the y Cancel button has been pressed...transparencies. The CX11N is displayed, do not open any covers or turn off the CX11N. Solving Problems 99 Solving Problems 8 Your CX11N displays status and error messages on the LCD screen indicates a problem; If you of an error message, multiple errors have a replacement toner cartridge ready. To clear...
.... Make sure you may be jammed in the MP tray (E). This chapter tells you how to respond to these and troubleshoot other problems you are using the appropriate printer driver. Make sure you have occurred. This message appears when the y Cancel button has been pressed...transparencies. The CX11N is displayed, do not open any covers or turn off the CX11N. Solving Problems 99 Solving Problems 8 Your CX11N displays status and error messages on the LCD screen indicates a problem; If you of an error message, multiple errors have a replacement toner cartridge ready. To clear...
Basics
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... is installed correctly, and turn it still doesn't work, you place multiple documents on the CX11NF without the fax module installed. See page 82 for instructions. Then try scanning again. If it.... Install the Cyan, Magenta, Yellow, or Black cartridges, as described on page 128. 100 Solving Problems Reload the printed paper into the MP tray and press the x B&W Start or x Color Start ...button to perform the current task. If the error occurs again, contact Epson as described on page 128. The loaded paper type does not match the paper type setting in...
... is installed correctly, and turn it still doesn't work, you place multiple documents on the CX11NF without the fax module installed. See page 82 for instructions. Then try scanning again. If it.... Install the Cyan, Magenta, Yellow, or Black cartridges, as described on page 128. 100 Solving Problems Reload the printed paper into the MP tray and press the x B&W Start or x Color Start ...button to perform the current task. If the error occurs again, contact Epson as described on page 128. The loaded paper type does not match the paper type setting in...
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... Information Now the LCD seems button on page 128. 102 Solving Problems See page 129 for connecting instructions. • Your application software is on but nothing prints • Your computer may not be damaged. Contact Epson as described on page 128. The Print light is not set... specified in the Consumables Info Settings toner cartridges or window is working properly. • If the CX11N still doesn't work, contact Epson as described on the Consumables Info Settings window. Make sure the switch is turned on and plug another electrical device into the outlet ...
... Information Now the LCD seems button on page 128. 102 Solving Problems See page 129 for connecting instructions. • Your application software is on but nothing prints • Your computer may not be damaged. Contact Epson as described on page 128. The Print light is not set... specified in the Consumables Info Settings toner cartridges or window is working properly. • If the CX11N still doesn't work, contact Epson as described on the Consumables Info Settings window. Make sure the switch is turned on and plug another electrical device into the outlet ...
Basics
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... only one character per page to clean the internal components. • Clean the print head as described on page 128. Printing Problems 103 Print Quality Problems Problem Solution The printout background seems dark or speckled • You may not be using the correct type of paper for the CX11N.... Load new paper. For best results, use Epson paper. Load new paper. See page 12 for the CX11N. The non-printed side Toner ...
... only one character per page to clean the internal components. • Clean the print head as described on page 128. Printing Problems 103 Print Quality Problems Problem Solution The printout background seems dark or speckled • You may not be using the correct type of paper for the CX11N.... Load new paper. For best results, use Epson paper. Load new paper. See page 12 for the CX11N. The non-printed side Toner ...
Basics
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..., your input device and application must support ColorSync, and you must use a System Profile for color printing. Miscellaneous Printing Problems Problem You cannot print in color The printout color differs when printed from different printers The color in your printout looks different from...corrects the contrast and brightness of the original image, so it is not appropriate for your application documentation for printing vivid images. 104 Solving Problems Check your monitor. • You may not be in use CMYK (cyan, magenta, yellow, and black). Although it may have ...
..., your input device and application must support ColorSync, and you must use a System Profile for color printing. Miscellaneous Printing Problems Problem You cannot print in color The printout color differs when printed from different printers The color in your printout looks different from...corrects the contrast and brightness of the original image, so it is not appropriate for your application documentation for printing vivid images. 104 Solving Problems Check your monitor. • You may not be in use CMYK (cyan, magenta, yellow, and black). Although it may have ...
Basics
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... • The product may not work properly when connected to the computer through one supplied by Epson. Quit Classic mode. Scanning Problems Operation Problems If you have problems scanning check your: ■ Interface connections ■ Computer setup and software installation ■ Software...is clear. Also, make sure the Disable device events check box is disabled. Scanning Problems 105 Pressing the Start • Make sure EPSON Scan, EPSON Creativity Suite, and Presto! Problem Solution The product does not • Wait until the Print light stays on your ...
... • The product may not work properly when connected to the computer through one supplied by Epson. Quit Classic mode. Scanning Problems Operation Problems If you have problems scanning check your: ■ Interface connections ■ Computer setup and software installation ■ Software...is clear. Also, make sure the Disable device events check box is disabled. Scanning Problems 105 Pressing the Start • Make sure EPSON Scan, EPSON Creativity Suite, and Presto! Problem Solution The product does not • Wait until the Print light stays on your ...
Basics
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... the Scanners and Cameras icon in the Control properly Panel. Scan Quality Problems Problem Solution Your original is not scanned or only a few dots appear as an Unknown devices hardware type. If so, uninstall EPSON Scan, then reinstall it does not, see your software and computer documentation... for your RAM. Black vertical lines Make sure the transportation lock on the left side of the document table. Problems Using the Scanning Software Problem Solution You cannot start EPSON Scan • Make sure the CX11N is turned on. • Turn off the CX11N and your computer,...
... the Scanners and Cameras icon in the Control properly Panel. Scan Quality Problems Problem Solution Your original is not scanned or only a few dots appear as an Unknown devices hardware type. If so, uninstall EPSON Scan, then reinstall it does not, see your software and computer documentation... for your RAM. Black vertical lines Make sure the transportation lock on the left side of the document table. Problems Using the Scanning Software Problem Solution You cannot start EPSON Scan • Make sure the CX11N is turned on. • Turn off the CX11N and your computer,...
Basics
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... Home or Professional Mode. • In Professional Mode, set the Screen Ruling of the scanning and the scanned image halftone screens. Problem Solution The image is • Make sure the document is very thick or warped at the edges, cover the edges with paper... Change the Destination setting in the Professional Mode. • Change the Resolution setting for your original is flat against the document table. Scanning Problems 107 distorted or blurred • Do not move the document while scanning. • Change the Display Gamma setting for your document. •...
... Home or Professional Mode. • In Professional Mode, set the Screen Ruling of the scanning and the scanned image halftone screens. Problem Solution The image is • Make sure the document is very thick or warped at the edges, cover the edges with paper... Change the Destination setting in the Professional Mode. • Change the Resolution setting for your original is flat against the document table. Scanning Problems 107 distorted or blurred • Do not move the document while scanning. • Change the Display Gamma setting for your document. •...
Basics
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..., and software. Check your software or contact the manufacturer of your product for information on color matching and calibration. 108 Solving Problems The image is larger or • The image size and resolution settings of your monitor. • Exact color matching is ...very difficult. Exact color matching is very difficult. Then adjust the Threshold setting. Color Matching Problems Problem Colors on the document recognition during table. Problem Solution Poor character • Make sure the document is perfectly aligned on your monitor screen are different from...
..., and software. Check your software or contact the manufacturer of your product for information on color matching and calibration. 108 Solving Problems The image is larger or • The image size and resolution settings of your monitor. • Exact color matching is ...very difficult. Exact color matching is very difficult. Then adjust the Threshold setting. Color Matching Problems Problem Colors on the document recognition during table. Problem Solution Poor character • Make sure the document is perfectly aligned on your monitor screen are different from...
Basics
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...the Document Source setting in EPSON Scan. • If the Auto Document Feeder is loaded in the Auto Document Feeder. Copying Problems 109 The available paper types for copying are not available for copying. ADF Scanning Problems (CX11NF Only) Problem You cannot scan using ...the correct type of paper for copying. See page 7 for printing. Copying Problems Operation Problems Problem Solution The CX11N does not • Make sure paper is open...
...the Document Source setting in EPSON Scan. • If the Auto Document Feeder is loaded in the Auto Document Feeder. Copying Problems 109 The available paper types for copying are not available for copying. ADF Scanning Problems (CX11NF Only) Problem You cannot scan using ...the correct type of paper for copying. See page 7 for printing. Copying Problems Operation Problems Problem Solution The CX11N does not • Make sure paper is open...
Basics
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Load new paper of the original. If your original is loaded correctly. 110 Solving Problems ADF Copying Problems (CX11NF Only) Problem A blank copy is output Solution • Make sure the ADF and the ADF cover are output Solution • The sealing tape may be too damp ... be faded. Replace the toner cartridge with a new one. • The accuracy of the glass. • The paper may still be in the toner cartridge. Problem Copies are blank, or images are missing or faded Completely blank pages are closed firmly. • Make sure the paper is too light, the CX11N...
Load new paper of the original. If your original is loaded correctly. 110 Solving Problems ADF Copying Problems (CX11NF Only) Problem A blank copy is output Solution • Make sure the ADF and the ADF cover are output Solution • The sealing tape may be too damp ... be faded. Replace the toner cartridge with a new one. • The accuracy of the glass. • The paper may still be in the toner cartridge. Problem Copies are blank, or images are missing or faded Completely blank pages are closed firmly. • Make sure the paper is too light, the CX11N...
Basics
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... each paper source, see page 7. • Curled paper is selected in the Tray Menu on installing it may be incorrect. Problem Paper does not feed properly Problems Using Options Paper does not feed from the optional paper cassette, it , see page 112. Straighten the paper or load new ...cassette Solution • The paper guides may not be set in the MP Tray or cassettes. Paper Handling Problems 111 Make sure that the correct paper size is loaded. Paper Handling Problems If paper jams, see page 9. See page 127 for installation instructions. • Make sure you have...
... each paper source, see page 7. • Curled paper is selected in the Tray Menu on installing it may be incorrect. Problem Paper does not feed properly Problems Using Options Paper does not feed from the optional paper cassette, it , see page 112. Straighten the paper or load new ...cassette Solution • The paper guides may not be set in the MP Tray or cassettes. Paper Handling Problems 111 Make sure that the correct paper size is loaded. Paper Handling Problems If paper jams, see page 9. See page 127 for installation instructions. • Make sure you have...
Basics
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... have been using the CX11N, the fuser and the surrounding areas may be difficult to remove and may cause injury. 112 Solving Problems The LCD panel and EPSON Status Monitor 3 display error messages that indicate the cover area affecting the paper jam. Warning: Be careful not to touch the ...fuser, which is jammed in an area not mentioned in this section, contact Epson as described on . See the corresponding sections here for Clearing Jammed Paper Follow these precautions when clearing jammed paper: ■ Do not remove ...
... have been using the CX11N, the fuser and the surrounding areas may be difficult to remove and may cause injury. 112 Solving Problems The LCD panel and EPSON Status Monitor 3 display error messages that indicate the cover area affecting the paper jam. Warning: Be careful not to touch the ...fuser, which is jammed in an area not mentioned in this section, contact Epson as described on . See the corresponding sections here for Clearing Jammed Paper Follow these precautions when clearing jammed paper: ■ Do not remove ...
Basics
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Lift up the two green levers on the fuser to unlock the guide. 114 Solving Problems Open cover C. 3. 2.
Lift up the two green levers on the fuser to unlock the guide. 114 Solving Problems Open cover C. 3. 2.
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Be careful not to tear the jammed paper. 3. Gently pull out any paper with both hands. Close cover E. 116 Solving Problems Open cover E on the back of the CX11N. 2. Removing Jams From Cover E 1.
Be careful not to tear the jammed paper. 3. Gently pull out any paper with both hands. Close cover E. 116 Solving Problems Open cover E on the back of the CX11N. 2. Removing Jams From Cover E 1.