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... 70 Printing a Status Sheet 76 Canceling Printing, Scanning, or Copying 77 7 Maintenance Identifying the Product Parts 79 Consumable Replacement Messages 81 Replacing a Toner Cartridge 82 Replacing the Photoconductor 86 Cleaning the CX11N 91 Ordering Parts Online 97 8 Solving Problems Status and Error Messages 99 Printing Problems 102 Scanning Problems...Get Help 128 9 Notices System Requirements 129 Important Safety Instructions 130 Restrictions on Copying 134 FCC Compliance Statement 135 Declaration of Conformity 136 Epson America, Inc. Limited Warranty 137 Index 4 Contents
... 70 Printing a Status Sheet 76 Canceling Printing, Scanning, or Copying 77 7 Maintenance Identifying the Product Parts 79 Consumable Replacement Messages 81 Replacing a Toner Cartridge 82 Replacing the Photoconductor 86 Cleaning the CX11N 91 Ordering Parts Online 97 8 Solving Problems Status and Error Messages 99 Printing Problems 102 Scanning Problems...Get Help 128 9 Notices System Requirements 129 Important Safety Instructions 130 Restrictions on Copying 134 FCC Compliance Statement 135 Declaration of Conformity 136 Epson America, Inc. Limited Warranty 137 Index 4 Contents
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... Displays the amount of cyan toner left in the toner cartridge Displays the amount of magenta toner left in the toner cartridge Displays the amount of yellow toner left in the toner cartridge Displays the amount of black toner left in the toner cartridge Remaining service life of the photoconductor unit Total number of...
... Displays the amount of cyan toner left in the toner cartridge Displays the amount of magenta toner left in the toner cartridge Displays the amount of yellow toner left in the toner cartridge Displays the amount of black toner left in the toner cartridge Remaining service life of the photoconductor unit Total number of...
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.../DD/YY, HH/MM DD/MM/YY, MM/DD/YY, YY/MM/DD Description Adjusts the contrast of the LCD screen. Moves the selected toner cartridge into position so that appear on the LCD screen. The letters MM, DD, YY, HH, and MM indicate the Month, Date, Year, Hour, and Minute... it can be replaced. See page 83. Use the u and d buttons or the numeric keypad to their original factory settings. Item LCD Contrast Time Setting (CX11NF only) Date Format (CX11NF only) Settings 0 to reset when there is a problem with a print job and you cancel printing and reset the printer settings.
.../DD/YY, HH/MM DD/MM/YY, MM/DD/YY, YY/MM/DD Description Adjusts the contrast of the LCD screen. Moves the selected toner cartridge into position so that appear on the LCD screen. The letters MM, DD, YY, HH, and MM indicate the Month, Date, Year, Hour, and Minute... it can be replaced. See page 83. Use the u and d buttons or the numeric keypad to their original factory settings. Item LCD Contrast Time Setting (CX11NF only) Date Format (CX11NF only) Settings 0 to reset when there is a problem with a print job and you cancel printing and reset the printer settings.
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Identifying the Product Parts Auto Document Feeder (CX11NF only) Cover (CX11NF only) Cover C Cover B Option cover Power switch Paper stopper (CX11NF only) Output tray Extension tray Control panel Cover A MP tray Maintenance 79 Maintenance 7 This chapter describes the parts of the product, how to replace the toner cartridges and photoconductor, how to clean the CX11N, and how to order more toner.
Identifying the Product Parts Auto Document Feeder (CX11NF only) Cover (CX11NF only) Cover C Cover B Option cover Power switch Paper stopper (CX11NF only) Output tray Extension tray Control panel Cover A MP tray Maintenance 79 Maintenance 7 This chapter describes the parts of the product, how to replace the toner cartridges and photoconductor, how to clean the CX11N, and how to order more toner.
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Cover F Handle Cleaner cover Cover E Telephone interface connectors (CX11NF only) USB connector Network interface connector AC inlet Fuser Paper guides (MP tray) Photoconductor access lever Photoconductor Cleaning knob access lever Toner cartridge 80 Maintenance
Cover F Handle Cleaner cover Cover E Telephone interface connectors (CX11NF only) USB connector Network interface connector AC inlet Fuser Paper guides (MP tray) Photoconductor access lever Photoconductor Cleaning knob access lever Toner cartridge 80 Maintenance
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... its service life. You must replace the consumable product to maintain print quality and extend the life of the empty toner cartridge. 2 Even if this position, indicating the color of your product. Messages appear for other parts. Consumable Replacement Messages 81...All Warnings. LCD screen message Description Replace Toner uuuu1 The indicated toner cartridge is displayed in the EPSON Status Monitor 3 window, you can continue printing for a short time after a message appears, but Epson recommends early replacement to continue. If a consumable product reaches the ...
... its service life. You must replace the consumable product to maintain print quality and extend the life of the empty toner cartridge. 2 Even if this position, indicating the color of your product. Messages appear for other parts. Consumable Replacement Messages 81...All Warnings. LCD screen message Description Replace Toner uuuu1 The indicated toner cartridge is displayed in the EPSON Status Monitor 3 window, you can continue printing for a short time after a message appears, but Epson recommends early replacement to continue. If a consumable product reaches the ...
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... of copies and one hour before installing it to prevent damage from your printer not covered by Epson's warranty. ■ When handling toner cartridges, always place them according to clean it away from condensation. Other products may affect print quality.... page 83 Handling Precautions Always follow these precautions when replacing a toner cartridge: ■ Install a genuine Epson toner cartridge. Using a non-Epson toner cartridge may cause damage to be replaced. Replacing a Toner Cartridge When a toner cartridge is low, you can cause a fire or explosion if they may...
... of copies and one hour before installing it to prevent damage from your printer not covered by Epson's warranty. ■ When handling toner cartridges, always place them according to clean it away from condensation. Other products may affect print quality.... page 83 Handling Precautions Always follow these precautions when replacing a toner cartridge: ■ Install a genuine Epson toner cartridge. Using a non-Epson toner cartridge may cause damage to be replaced. Replacing a Toner Cartridge When a toner cartridge is low, you can cause a fire or explosion if they may...
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..., then open cover A. Removing and Replacing an Empty Toner Cartridge 1. Use the u or d button to select Printer Settings, then press the r button. 3. Make sure the CX11N is turned on, then press the Setup button. Changing a Low Toner Cartridge 1. Make sure the CX11N is turned on and the LCD... screen displays Setup Mode for the color of the low or empty toner cartridge in the next section to remove and replace the toner cartridge. Use the u or d button to select Change Toner C/M/Y/K for a few seconds, then changes to change, then press the r...
..., then open cover A. Removing and Replacing an Empty Toner Cartridge 1. Use the u or d button to select Printer Settings, then press the r button. 3. Make sure the CX11N is turned on, then press the Setup button. Changing a Low Toner Cartridge 1. Make sure the CX11N is turned on and the LCD... screen displays Setup Mode for the color of the low or empty toner cartridge in the next section to remove and replace the toner cartridge. Use the u or d button to select Change Toner C/M/Y/K for a few seconds, then changes to change, then press the r...
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Remove the new toner cartridge from your skin or clothes, wash it as shown below. If toner gets on the right to unlock the toner cartridge. 4. Pull out the toner cartridge. 5. Warning: Do not touch the toner. Push up the lock lever on your eyes. Keep the toner away from its package and gently shake it off with soap and water immediately. 84 Maintenance 3.
Remove the new toner cartridge from your skin or clothes, wash it as shown below. If toner gets on the right to unlock the toner cartridge. 4. Pull out the toner cartridge. 5. Warning: Do not touch the toner. Push up the lock lever on your eyes. Keep the toner away from its package and gently shake it off with soap and water immediately. 84 Maintenance 3.
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6. Push down the right lever to lock the toner cartridge. Hold the tag and gently pull the toner seal upward and remove it stops securely. 8. Push it all the way into its slot, pushing on both sides evenly, until it . 7. Replacing a Toner Cartridge 85 Insert the toner cartridge with the arrow mark facing you. Note: The toner cartridge is installed securely when the lock lever cannot be turned any further.
6. Push down the right lever to lock the toner cartridge. Hold the tag and gently pull the toner seal upward and remove it stops securely. 8. Push it all the way into its slot, pushing on both sides evenly, until it . 7. Replacing a Toner Cartridge 85 Insert the toner cartridge with the arrow mark facing you. Note: The toner cartridge is installed securely when the lock lever cannot be turned any further.
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... of the drum and belt. Check for toner messages on the LCD screen. Repeat steps 2 to 9 to be replaced, you see another toner cartridge needs to replace the other cartridges. Replacing the Photoconductor Handling Precautions Always follow these precautions when replacing the photoconductor: ■ The photoconductor weighs 6.16 lb (2.8 kg). 9. Be sure...
... of the drum and belt. Check for toner messages on the LCD screen. Repeat steps 2 to 9 to be replaced, you see another toner cartridge needs to replace the other cartridges. Replacing the Photoconductor Handling Precautions Always follow these precautions when replacing the photoconductor: ■ The photoconductor weighs 6.16 lb (2.8 kg). 9. Be sure...
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Ordering Parts Online The CX11N lets you know when you need new toner cartridges or a new photoconductor. Ordering Parts Online 97 To order toner cartridges or a photoconductor online, click the Order Online button in the EPSON Status Monitor 3 window or in the printer driver Basic Settings window. This opens your internet browser to Epson's web site. You see the Order Online window: Then click the Order Now/Find Dealer button.
Ordering Parts Online The CX11N lets you know when you need new toner cartridges or a new photoconductor. Ordering Parts Online 97 To order toner cartridges or a photoconductor online, click the Order Online button in the EPSON Status Monitor 3 window or in the printer driver Basic Settings window. This opens your internet browser to Epson's web site. You see the Order Online window: Then click the Order Now/Find Dealer button.
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...) High Capacity Toner Cartridge (Magenta) High Capacity Toner Cartridge (Cyan) High Capacity Toner Cartridge (Black) Standard Capacity Toner Cartridge (Yellow) Standard Capacity Toner Cartridge (Magenta) Standard Capacity Toner Cartridge (Cyan) Photoconductor Product code 0187 0188 0189 0190 0191 0192 0193 1104 Toner Recycle Program Save with the Epson Toner Recycle Program! Go to www.epson.com/recycle for...
...) High Capacity Toner Cartridge (Magenta) High Capacity Toner Cartridge (Cyan) High Capacity Toner Cartridge (Black) Standard Capacity Toner Cartridge (Yellow) Standard Capacity Toner Cartridge (Magenta) Standard Capacity Toner Cartridge (Cyan) Photoconductor Product code 0187 0188 0189 0190 0191 0192 0193 1104 Toner Recycle Program Save with the Epson Toner Recycle Program! Go to www.epson.com/recycle for...
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... Calibrating Printer Cancel All Print Job Cancel Print Job Can't Print Check Transparency Action The indicated toner cartridge is near the end of an error message, multiple errors have a replacement toner cartridge ready. See page 97 to order a toner cartridge. Make sure you how to respond to the left of its LCD screen.
... Calibrating Printer Cancel All Print Job Cancel Print Job Can't Print Check Transparency Action The indicated toner cartridge is near the end of an error message, multiple errors have a replacement toner cartridge ready. See page 97 to order a toner cartridge. Make sure you how to respond to the left of its LCD screen.
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... Clear Warning from Reset. The ADF cover is not supported by the product. If the error occurs again, contact Epson as described on again. The indicated toner cartridges are trying to copy. See page 82 for instructions. Reload the printed paper into the MP tray and press the... Start or x Color Start button, then held down the x B&W Start or x Color Start button for instructions. Check that is open error (CX11NF only) Cover X Open Document Error Fax error Form Feed Install C/M/Y/K TnrCart Insufficient memory Action The paper size setting is not closed completely. If it ...
... Clear Warning from Reset. The ADF cover is not supported by the product. If the error occurs again, contact Epson as described on again. The indicated toner cartridges are trying to copy. See page 82 for instructions. Reload the printed paper into the MP tray and press the... Start or x Color Start button, then held down the x B&W Start or x Color Start button for instructions. Check that is open error (CX11NF only) Cover X Open Document Error Fax error Form Feed Install C/M/Y/K TnrCart Insufficient memory Action The paper size setting is not closed completely. If it ...
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... several minutes, then turn it on again. Optional RAM error Turn off the CX11NF, install the ADF, and turn it on again. Replace the cartridge with the ADF installed. If the error occurs again, contact Epson as described on the CX11NF with a new one. Close the ADF cover. Scanner error An internal scanner error...
... several minutes, then turn it on again. Optional RAM error Turn off the CX11NF, install the ADF, and turn it on again. Replace the cartridge with the ADF installed. If the error occurs again, contact Epson as described on the CX11NF with a new one. Close the ADF cover. Scanner error An internal scanner error...
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... page 129 for connecting instructions. • Your application software is working properly. • If the CX11N still doesn't work, contact Epson as described on the Consumables Info Settings window. Contact Epson as described on and plug another electrical device into the outlet to check whether the outlet is not set up correctly... Information Now the LCD seems button on page 128. 102 Solving Problems Information about the The time interval specified in the Consumables Info Settings toner cartridges or window is selected in the information. Make sure both ends.
... page 129 for connecting instructions. • Your application software is working properly. • If the CX11N still doesn't work, contact Epson as described on the Consumables Info Settings window. Contact Epson as described on and plug another electrical device into the outlet to check whether the outlet is not set up correctly... Information Now the LCD seems button on page 128. 102 Solving Problems Information about the The time interval specified in the Consumables Info Settings toner cartridges or window is selected in the information. Make sure both ends.
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Try adjusting the Contrast. If your original is too light, the CX11N might be in the toner cartridge. ADF Copying Problems (CX11NF Only) Problem A blank copy is output Solution • Make sure the ADF and the ADF cover are output Solution • The sealing tape may still ... closed firmly. • Make sure the paper is loaded correctly. 110 Solving Problems Remove the toner cartridge, pull out the sealing tape, and reinstall the toner cartridge as described on page 82. • If the toner cartridge is low on the quality and size of the copy depends on toner, the copies will...
Try adjusting the Contrast. If your original is too light, the CX11N might be in the toner cartridge. ADF Copying Problems (CX11NF Only) Problem A blank copy is output Solution • Make sure the ADF and the ADF cover are output Solution • The sealing tape may still ... closed firmly. • Make sure the paper is loaded correctly. 110 Solving Problems Remove the toner cartridge, pull out the sealing tape, and reinstall the toner cartridge as described on page 82. • If the toner cartridge is low on the quality and size of the copy depends on toner, the copies will...
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...documentation, get FAQs and troubleshooting advice, or e-mail Epson with your product for support, please have the following information ready: ■ Product name (Epson AcuLaser CX11N or CX11NF) ■ Product serial number (located on the back...Epson Technical Support Epson provides these technical support services: Internet Support Visit Epson's support website at www.epsonstore.com (U.S. Toll or long distance charges may apply. Speak to a Support Representative Before you can purchase genuine Epson toner cartridges and paper from an Epson authorized reseller. sales) or www.epson...
...documentation, get FAQs and troubleshooting advice, or e-mail Epson with your product for support, please have the following information ready: ■ Product name (Epson AcuLaser CX11N or CX11NF) ■ Product serial number (located on the back...Epson Technical Support Epson provides these technical support services: Internet Support Visit Epson's support website at www.epsonstore.com (U.S. Toll or long distance charges may apply. Speak to a Support Representative Before you can purchase genuine Epson toner cartridges and paper from an Epson authorized reseller. sales) or www.epson...
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... contain mercury. Health & Safety Code § 25249.5 et seq.) The lamp(s) in this product contain chemicals, including lead, known to the State of used toner cartridges and/or the fuser in fire, as they can cause a fire or explosion if they come into contact with a spark, do not use a broom and... not touch the toner and avoid all toner contact with Proposition 65 in the documentation, be careful not to modify or take apart the toner cartridge. Do not put in a well-ventilated area. ■ Do not place the CX11N on an unstable surface. ■ Do not put the CX11N where the...
... contain mercury. Health & Safety Code § 25249.5 et seq.) The lamp(s) in this product contain chemicals, including lead, known to the State of used toner cartridges and/or the fuser in fire, as they can cause a fire or explosion if they come into contact with a spark, do not use a broom and... not touch the toner and avoid all toner contact with Proposition 65 in the documentation, be careful not to modify or take apart the toner cartridge. Do not put in a well-ventilated area. ■ Do not place the CX11N on an unstable surface. ■ Do not put the CX11N where the...