Network Guide
Page 34
... or network settings may be used because no network is installed." Cause What to do You have assigned an IP address to the printer by Automatic Private IP Addressing (APIPA). TCP/IP is installed on page 19. If you can print a status sheet, check the network ...manually, but its IP address is not installed on page 36. Set a correct IP address for the computer. 34 Troubleshooting Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. First, check to start EpsonNet Config. Cannot print even if you have added ...
... or network settings may be used because no network is installed." Cause What to do You have assigned an IP address to the printer by Automatic Private IP Addressing (APIPA). TCP/IP is installed on page 19. If you can print a status sheet, check the network ...manually, but its IP address is not installed on page 36. Set a correct IP address for the computer. 34 Troubleshooting Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. First, check to start EpsonNet Config. Cannot print even if you have added ...
Network Guide
Page 39
Problems, solving, 34 to 35 Protocols, 7 R Resetting network interface, 33 RJ-45 connector, Network connector, 9 Router, 30 S Setting the IP address, 29 Software, uninstalling, 36 to 37 Status lights, 9 Status sheet, printing, 19 Subnet mask, 18, 30 T TCP/IP, 29 definition, 10 setting up in Windows, 12 to 15 setting up on Macintosh, 15, 25 Troubleshooting, 34 to 35 U Uninstalling network software, 36 to 37 Universal Plug and Play, 31 W Windows adding network port, 23 to 24 installing printer driver, 20 to 21 network settings, 12 to 15 Index 39
Problems, solving, 34 to 35 Protocols, 7 R Resetting network interface, 33 RJ-45 connector, Network connector, 9 Router, 30 S Setting the IP address, 29 Software, uninstalling, 36 to 37 Status lights, 9 Status sheet, printing, 19 Subnet mask, 18, 30 T TCP/IP, 29 definition, 10 setting up in Windows, 12 to 15 setting up on Macintosh, 15, 25 Troubleshooting, 34 to 35 U Uninstalling network software, 36 to 37 Universal Plug and Play, 31 W Windows adding network port, 23 to 24 installing printer driver, 20 to 21 network settings, 12 to 15 Index 39
Start Here
Page 6
...your printer. Make sure you have your Epson Preferred Unit ID number. sales) or www.epson.ca (Canadian sales). To find the nearest reseller, call (562) 276-1305. Epson Preferred is subject to install the printer software if you can also double-click the Epson Stylus Pro 3880 ...Questions? You can purchase them from Epson. after about 3 seconds the printer will pull the paper into position. You can also purchase genuine Epson ink and paper online at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation...
...your printer. Make sure you have your Epson Preferred Unit ID number. sales) or www.epson.ca (Canadian sales). To find the nearest reseller, call (562) 276-1305. Epson Preferred is subject to install the printer software if you can also double-click the Epson Stylus Pro 3880 ...Questions? You can purchase them from Epson. after about 3 seconds the printer will pull the paper into position. You can also purchase genuine Epson ink and paper online at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation...
Warranty Statement
Page 2
This document applies to the Epson Preferred Family. Should you experience a problem with its performance, Epson® is designed to take advantage of the Epson Stylus® Pro 17-inchdesktop series printer. Please review the information contained in the demanding professional graphics environment. Once again, congratulations and welcome to the following printer model(s) (all configurations): Epson Stylus Pro 3880. To ensure your Serial...
This document applies to the Epson Preferred Family. Should you experience a problem with its performance, Epson® is designed to take advantage of the Epson Stylus® Pro 17-inchdesktop series printer. Please review the information contained in the demanding professional graphics environment. Once again, congratulations and welcome to the following printer model(s) (all configurations): Epson Stylus Pro 3880. To ensure your Serial...
Warranty Statement
Page 4
...Staff as the toll-free number. This phone number provides access to diagnose the problem. EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 17-inch Desktop printer For Epson Preferred Technical Support Follow these easy steps to access the Toll-Free Preferred line..., please call 562-276-1305 during normal business hours so we may resolve the problem. Operating Hours: Currently Monday ...
...Staff as the toll-free number. This phone number provides access to diagnose the problem. EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 17-inch Desktop printer For Epson Preferred Technical Support Follow these easy steps to access the Toll-Free Preferred line..., please call 562-276-1305 during normal business hours so we may resolve the problem. Operating Hours: Currently Monday ...
Warranty Statement
Page 5
... will provide telephone diagnostics to determine whether your Epson Stylus Pro desktop series printer prove defective during Epson's regular support hours (currently 6:00 am to 6:00 pm Pacific Time, Monday through Friday). What Epson Will Do To Correct Problems: Should your unit needs repair. If service... become the property of like kind and quality. Epson also warrants that the Epson Stylus Pro desktop series printer covered by this booklet. At Epson's option, an exchange unit may be new or refurbished to the Epson standard of the original Product covered by this limited...
... will provide telephone diagnostics to determine whether your Epson Stylus Pro desktop series printer prove defective during Epson's regular support hours (currently 6:00 am to 6:00 pm Pacific Time, Monday through Friday). What Epson Will Do To Correct Problems: Should your unit needs repair. If service... become the property of like kind and quality. Epson also warrants that the Epson Stylus Pro desktop series printer covered by this booklet. At Epson's option, an exchange unit may be new or refurbished to the Epson standard of the original Product covered by this limited...
Warranty Statement
Page 9
...abuse, improper installation, neglect, failure to maintain, disasters such as fire, flood, lightning, improper electrical currents, software problems, or interaction with non-Epson products. 6) Any damage from service performed by this Agreement will be held responsible for costs incurred. If a claimed... A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Any action for the Epson products covered by other than an Epson Authorized Servicer. 7) Service when the printer is used , refurbished or reconditioned products. 10) Any color change or fading of prints, or reimbursement of original purchase....
...abuse, improper installation, neglect, failure to maintain, disasters such as fire, flood, lightning, improper electrical currents, software problems, or interaction with non-Epson products. 6) Any damage from service performed by this Agreement will be held responsible for costs incurred. If a claimed... A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Any action for the Epson products covered by other than an Epson Authorized Servicer. 7) Service when the printer is used , refurbished or reconditioned products. 10) Any color change or fading of prints, or reimbursement of original purchase....
User's Guide
Page 2
...Epson and Epson Stylus are registered trademarks, Epson UltraChromeK3 is a registered trademark, and Epson Exceed Your Vision is not responsible for any use of any options or any damages or problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson... reserved. This information is a trademark, and Epson Preferred and Epson Store are for any consumable products other printers. No part of this information as applied to strictly comply with these Epson printers. UltraSmooth is a registered trademark, PhotoEnhance is subject...
...Epson and Epson Stylus are registered trademarks, Epson UltraChromeK3 is a registered trademark, and Epson Exceed Your Vision is not responsible for any use of any options or any damages or problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson... reserved. This information is a trademark, and Epson Preferred and Epson Store are for any consumable products other printers. No part of this information as applied to strictly comply with these Epson printers. UltraSmooth is a registered trademark, PhotoEnhance is subject...
User's Guide
Page 7
... Maintenance Cartridge 114 Cleaning the Printer 117 Transporting or Storing the Printer 118 Preparing the Printer for Shipment 118 Setting Up the Printer After Transportation 118 Uninstalling and Reinstalling the Printer Driver 119 Macintosh 119 Windows 119 Updating Your Printer Firmware 120 Downloading the Firmware 120 Updating the Firmware 120 6 Solving Problems Diagnosing Problems 123 Checking Error Messages...
... Maintenance Cartridge 114 Cleaning the Printer 117 Transporting or Storing the Printer 118 Preparing the Printer for Shipment 118 Setting Up the Printer After Transportation 118 Uninstalling and Reinstalling the Printer Driver 119 Macintosh 119 Windows 119 Updating Your Printer Firmware 120 Downloading the Firmware 120 Updating the Firmware 120 6 Solving Problems Diagnosing Problems 123 Checking Error Messages...
User's Guide
Page 8
8 | Contents Solving Paper Problems 138 Paper Skews When Printing on Large Format Media 139 Paper Feed or Paper Jam Problems 139 A Specifications Printing 143 Environmental 144 Electrical 144 Dimensions and Weight 144 Printer Interfaces 145 Safety Approvals 145 Media 145 Printable Area 146 Ink Cartridges 146 Index -8
8 | Contents Solving Paper Problems 138 Paper Skews When Printing on Large Format Media 139 Paper Feed or Paper Jam Problems 139 A Specifications Printing 143 Environmental 144 Electrical 144 Dimensions and Weight 144 Printer Interfaces 145 Safety Approvals 145 Media 145 Printable Area 146 Ink Cartridges 146 Index -8
User's Guide
Page 9
...printer to a network, you also need to see the following: • The Start Here sheet explains how to set up your printer... setting up and using your printer. 9 The on-screen version of your printer, loading paper, using Adobe®...followed carefully to set up and configure the printer for software installation instructions. • The on...printer. Notes contain important information about your printer correctly. Cautions must be observed to avoid damage to your printer...book: WARNINGS must be read using the Epson® printer drivers, and replacing ink cartridges. For additional...
...printer to a network, you also need to see the following: • The Start Here sheet explains how to set up your printer... setting up and using your printer. 9 The on-screen version of your printer, loading paper, using Adobe®...followed carefully to set up and configure the printer for software installation instructions. • The on...printer. Notes contain important information about your printer correctly. Cautions must be observed to avoid damage to your printer...book: WARNINGS must be read using the Epson® printer drivers, and replacing ink cartridges. For additional...
User's Guide
Page 12
...Get Help Epson provides technical support and information on the installation, configuration, and operation of heavy stock or posterboard. • Place the printer on large sheets of professional printing products through Friday. Days and hours of purchase. Dial (888) 377-6611, 6 AM to common problems. You can... be lifted by two people. • When setting up the printer, make sure you print on a flat, stable surface that came with your Unit ID number, call ...
...Get Help Epson provides technical support and information on the installation, configuration, and operation of heavy stock or posterboard. • Place the printer on large sheets of professional printing products through Friday. Days and hours of purchase. Dial (888) 377-6611, 6 AM to common problems. You can... be lifted by two people. • When setting up the printer, make sure you print on a flat, stable surface that came with your Unit ID number, call ...
User's Guide
Page 94
...Progress button. Because the RAW format requires fewer resources, printing is not recommended unless you experience conflicts with Epson Drivers for Windows Optimizing Print Speed You can avoid certain problems, such as a cache. Select from the following options: • High Speed Copies speeds up printing... Speed and Progress utility to disable display of the progress meter during printing, you send a print job. • Disable EPSON Status Monitor 3 disables the printer software utilities. 94 | Printing with other software. • Show Mouse Over Help lets you turn off the tool tips ...
...Progress button. Because the RAW format requires fewer resources, printing is not recommended unless you experience conflicts with Epson Drivers for Windows Optimizing Print Speed You can avoid certain problems, such as a cache. Select from the following options: • High Speed Copies speeds up printing... Speed and Progress utility to disable display of the progress meter during printing, you send a print job. • Disable EPSON Status Monitor 3 disables the printer software utilities. 94 | Printing with other software. • Show Mouse Over Help lets you turn off the tool tips ...
User's Guide
Page 96
96 | Printing with Epson Drivers for Windows Setting Monitoring Preferences You can simply double-click the ... options you want to have the Status Monitor 3 icon appear in the pop-up menu. 4. Select Allow monitoring of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to open the... If you can choose when and how you want to be notified of shared printers if your printer is enabled, you want to let other users who share the printer. 1. Click the Utility tab, then click the Monitoring Preferences button. Then select...
96 | Printing with Epson Drivers for Windows Setting Monitoring Preferences You can simply double-click the ... options you want to have the Status Monitor 3 icon appear in the pop-up menu. 4. Select Allow monitoring of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to open the... If you can choose when and how you want to be notified of shared printers if your printer is enabled, you want to let other users who share the printer. 1. Click the Utility tab, then click the Monitoring Preferences button. Then select...
User's Guide
Page 117
... 2. If the front manual tray is dirty, clean it several times a year. 1. Don't use alcohol or thinners to clean the printer. Plastic ribs If the problem still occurs, clean the area using a soft, lint-free cloth wiping in . unsuitable oils can damage the mechanism. Keep the ink cartridge...clean the plastic ribs using a soft, lint-free, dampened cloth. Cleaning the Printer To keep your system. Open the top cover and then use a soft, lint-free cloth to touch the gears inside . 3. Contact Epson if you should clean it with a soft, clean cloth dampened with mild ...
... 2. If the front manual tray is dirty, clean it several times a year. 1. Don't use alcohol or thinners to clean the printer. Plastic ribs If the problem still occurs, clean the area using a soft, lint-free cloth wiping in . unsuitable oils can damage the mechanism. Keep the ink cartridge...clean the plastic ribs using a soft, lint-free, dampened cloth. Cleaning the Printer To keep your system. Open the top cover and then use a soft, lint-free cloth to touch the gears inside . 3. Contact Epson if you should clean it with a soft, clean cloth dampened with mild ...
User's Guide
Page 123
... operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The Epson Stylus Pro 3880 includes a number of the suggested solutions in this chapter solve your computer and run a nozzle check from the control panel. Chapter 6: Solving Problems 123 If you experience a problem with your printer, try to help you 're using the Epson printer driver...
... operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The Epson Stylus Pro 3880 includes a number of the suggested solutions in this chapter solve your computer and run a nozzle check from the control panel. Chapter 6: Solving Problems 123 If you experience a problem with your printer, try to help you 're using the Epson printer driver...
User's Guide
Page 124
... table lists the messages in alphabetical order and includes instructions for correcting the problem. 6-124 124 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD panel to indicate the status of the printer: Power light Ink light Paper light LCD Back / l button Ink cover open / u button...
... table lists the messages in alphabetical order and includes instructions for correcting the problem. 6-124 124 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD panel to indicate the status of the printer: Power light Ink light Paper light LCD Back / l button Ink cover open / u button...
User's Guide
Page 125
... Stop printing and press the + Cancel/Reset button for Macintosh. Then make sure that the installed printer driver is off. Remove whatever has been placed on top of the printer (ink cover). Solving Problems | 125 Message Explanation Response BORDERLESS ERROR PRESS THE DOWN BUTTON. See "Checking and Cleaning the Print Head" on page...
... Stop printing and press the + Cancel/Reset button for Macintosh. Then make sure that the installed printer driver is off. Remove whatever has been placed on top of the printer (ink cover). Solving Problems | 125 Message Explanation Response BORDERLESS ERROR PRESS THE DOWN BUTTON. See "Checking and Cleaning the Print Head" on page...
User's Guide
Page 126
...is closed during operation. Then remove the ink cartridge and install it correctly. REPLACE THE CARTRIDGE INK CARTRIDGE ERROR REPLACE CARTRIDGE There is a problem with this message appears after reinstalling the ink cartridge, replace it . Remove the ink cartridge and reinstall it correctly. from the front ... Remove the ink cartridge and install one of paper in the front slot, and then press the d Paper feed button. designed for your printer. Load a sheet of the ink cartridges. PRESS THE DOWN BUTTON FRONT FEED SLOT OPEN Paper is installed. If necessary, remove is loaded....
...is closed during operation. Then remove the ink cartridge and install it correctly. REPLACE THE CARTRIDGE INK CARTRIDGE ERROR REPLACE CARTRIDGE There is a problem with this message appears after reinstalling the ink cartridge, replace it . Remove the ink cartridge and reinstall it correctly. from the front ... Remove the ink cartridge and install one of paper in the front slot, and then press the d Paper feed button. designed for your printer. Load a sheet of the ink cartridges. PRESS THE DOWN BUTTON FRONT FEED SLOT OPEN Paper is installed. If necessary, remove is loaded....
User's Guide
Page 127
Solving Problems | 127 Message Explanation Response INK CARTRIDGE NON-GENUINE CARTRIDGE! See "Replacing Ink Cartridges" on page 105. INK CARTRIDGE PLEASE USE GENUINE EPSON INK CARTRIDGES A non-genuine ink cartridge is full. MAINTENANCE CART. See is installed. CLOSE THE INK COVER INK.... The wrong type of cartridge is installed or is expended. INK CARTRIDGE REPLACE INK CARTRIDGE The ink cartridge is installed in the printer. Install a new ink cartridge. QUALITY OF NON-GENUINE INK MAY VARY. d INK CARTRIDGE THIS MAY NOT PERFORM AT OPTIMUM. Close...
Solving Problems | 127 Message Explanation Response INK CARTRIDGE NON-GENUINE CARTRIDGE! See "Replacing Ink Cartridges" on page 105. INK CARTRIDGE PLEASE USE GENUINE EPSON INK CARTRIDGES A non-genuine ink cartridge is full. MAINTENANCE CART. See is installed. CLOSE THE INK COVER INK.... The wrong type of cartridge is installed or is expended. INK CARTRIDGE REPLACE INK CARTRIDGE The ink cartridge is installed in the printer. Install a new ink cartridge. QUALITY OF NON-GENUINE INK MAY VARY. d INK CARTRIDGE THIS MAY NOT PERFORM AT OPTIMUM. Close...