Printer Guide
Page 6
... Color Management and Paper Configuration Options . . . . . 55 Choosing Expansion Settings 57 Creating a Custom Preset and Printing 58 Choosing Advanced Black and White Photo Settings 59 Managing Print Jobs 61 Checking Ink and Maintenance Status 62 4 Printing with Epson.... 77 5 Maintaining and Transporting the Printer Checking Printer Status and Part Life 82 Printing Status Information 82 Viewing Status Information 83 Checking and Cleaning the Print Head 84 Running a Power Cleaning Cycle 86 Aligning the Print Head 87 Replacing Ink Cartridges 88 Performing Additional Maintenance Tasks...
... Color Management and Paper Configuration Options . . . . . 55 Choosing Expansion Settings 57 Creating a Custom Preset and Printing 58 Choosing Advanced Black and White Photo Settings 59 Managing Print Jobs 61 Checking Ink and Maintenance Status 62 4 Printing with Epson.... 77 5 Maintaining and Transporting the Printer Checking Printer Status and Part Life 82 Printing Status Information 82 Viewing Status Information 83 Checking and Cleaning the Print Head 84 Running a Power Cleaning Cycle 86 Aligning the Print Head 87 Replacing Ink Cartridges 88 Performing Additional Maintenance Tasks...
Printer Guide
Page 81
...; Replacing the maintenance cartridge • Cleaning the printer • Transporting or storing the printer • Uninstalling and reinstalling printer software • Updating the printer firmware In addition to the features described in this chapter, you can also use the printer's menu system to keep working at its best. 81 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires...
...; Replacing the maintenance cartridge • Cleaning the printer • Transporting or storing the printer • Uninstalling and reinstalling printer software • Updating the printer firmware In addition to the features described in this chapter, you can also use the printer's menu system to keep working at its best. 81 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires...
Printer Guide
Page 86
...head again the following morning with regular cleaning cycles. Press the Enter button to select POWER CLEANING, then press r. 6. The cartridges need to replace a low cartridge to run a nozzle check between cycles. After cleaning, you still see no improvement, contact Epson for assistance. 5-86 Make sure the printer... on or flashing. 3. Print a nozzle check to make sure the print head needs cleaning, as a last resort. If the pattern is clean. 86 | Maintaining and Transporting the Printer Caution: Don't run a power cleaning cycle while thick media is not sufficient...
...head again the following morning with regular cleaning cycles. Press the Enter button to select POWER CLEANING, then press r. 6. The cartridges need to replace a low cartridge to run a nozzle check between cycles. After cleaning, you still see no improvement, contact Epson for assistance. 5-86 Make sure the printer... on or flashing. 3. Print a nozzle check to make sure the print head needs cleaning, as a last resort. If the pattern is clean. 86 | Maintaining and Transporting the Printer Caution: Don't run a power cleaning cycle while thick media is not sufficient...
Printer Guide
Page 88
... Cyan 6 Magenta 5-88 It takes several minutes to check ink levels is complete, the printer starts aligning the print head. Press d or u to be replaced, and then continue the job without any loss of print quality. GLOSSY/LUSTER, P Q INK JET PAPER (Epson Presentation Paper Matte), or ENHANCED MATTE PAPER (Ultra Premium Presentation Paper Matte).
... Cyan 6 Magenta 5-88 It takes several minutes to check ink levels is complete, the printer starts aligning the print head. Press d or u to be replaced, and then continue the job without any loss of print quality. GLOSSY/LUSTER, P Q INK JET PAPER (Epson Presentation Paper Matte), or ENHANCED MATTE PAPER (Ultra Premium Presentation Paper Matte).
Printer Guide
Page 97
... check its indicator on the LCD. Maintenance cartridge indicator (showing a new cartridge) Replacement cartridges are available from the system during print head cleaning. Maintaining and Transporting the Printer | 97 Replacing the Maintenance Cartridge The maintenance cartridge stores ink that gets flushed from Epson (product code T582000). When the cartridge is almost full, the message MAINTENACE...
... check its indicator on the LCD. Maintenance cartridge indicator (showing a new cartridge) Replacement cartridges are available from the system during print head cleaning. Maintaining and Transporting the Printer | 97 Replacing the Maintenance Cartridge The maintenance cartridge stores ink that gets flushed from Epson (product code T582000). When the cartridge is almost full, the message MAINTENACE...
Printer Guide
Page 114
Replace ink cartridges if necessary, as SuperPhoto - 2880dpi. ◗ If you're using a third-party RIP and non-Epson media, see page 56 for Macintosh or page 73... Your print has horizontal or vertical banding. See page 84 for instructions. ◗ Align the print head from the printer's control panel, as described on page 87. ◗ Turn off High Speed in your Advanced settings.... ◗ Make sure the Media Type setting in the printer software is loaded face-up. ◗ Choose a higher resolution, such as described on ink. See page 87...
Replace ink cartridges if necessary, as SuperPhoto - 2880dpi. ◗ If you're using a third-party RIP and non-Epson media, see page 56 for Macintosh or page 73... Your print has horizontal or vertical banding. See page 84 for instructions. ◗ Align the print head from the printer's control panel, as described on page 87. ◗ Turn off High Speed in your Advanced settings.... ◗ Make sure the Media Type setting in the printer software is loaded face-up. ◗ Choose a higher resolution, such as described on ink. See page 87...
Printer Guide
Page 115
...◗ The platen gap setting is not correct for the paper you're printing on. Replace ink cartridges if necessary, as described on ink. See page 84 for instructions. ◗ Align the print head from the printer's control panel, as described on page 87. ◗ Make sure the Media Type setting... in your printer software (see if you 're printing on very thin paper. Check these settings: ◗...
...◗ The platen gap setting is not correct for the paper you're printing on. Replace ink cartridges if necessary, as described on ink. See page 84 for instructions. ◗ Align the print head from the printer's control panel, as described on page 87. ◗ Make sure the Media Type setting... in your printer software (see if you 're printing on very thin paper. Check these settings: ◗...
Printer Guide
Page 130
... 69 F Faint prints, 115 Firmware, updating, 103 to 105 Flip Horizontal setting Macintosh, 54 problems, 119 Windows, 72 H Head Alignment menu, 87 to 88 Height of printer, 126 Help, Epson, 12 High Speed Copies setting, Windows, 78 High Speed setting Macintosh, 54 Windows, 72 Highlight Point Shift setting, 61, 76 ...72 Ink lightfastness, 128 maintenance cartridge, 82 to 83 monitoring level, 62 to 63, 76 Ink cartridges checking status, 82 to 83, 88 ordering, 89 replacing, 88 to 93 safety instructions, 14 specifications, 128 Ink light, 108 to 111 J Jams, paper, 121 to 124 Job history, 83 L Layout ...
... 69 F Faint prints, 115 Firmware, updating, 103 to 105 Flip Horizontal setting Macintosh, 54 problems, 119 Windows, 72 H Head Alignment menu, 87 to 88 Height of printer, 126 Help, Epson, 12 High Speed Copies setting, Windows, 78 High Speed setting Macintosh, 54 Windows, 72 Highlight Point Shift setting, 61, 76 ...72 Ink lightfastness, 128 maintenance cartridge, 82 to 83 monitoring level, 62 to 63, 76 Ink cartridges checking status, 82 to 83, 88 ordering, 89 replacing, 88 to 93 safety instructions, 14 specifications, 128 Ink light, 108 to 111 J Jams, paper, 121 to 124 Job history, 83 L Layout ...
Product Brochure
Page 6
.... Visit www.wilhelm-research.com for priming the printer. All other factors. Epson Stylus Pro 3800 Print Engine Specifications Printing Method Advanced MicroPiezo AMC print head technology 8-channel, drop-on-demand, ink jet print head 9-color (C, Lc, M, Lm, Y, Lk, LLk + PK or MK) Auto head alignment and cleaning technology Pigment-based Epson UltraChrome K3™ Ink technology Auto-sharing Black...
.... Visit www.wilhelm-research.com for priming the printer. All other factors. Epson Stylus Pro 3800 Print Engine Specifications Printing Method Advanced MicroPiezo AMC print head technology 8-channel, drop-on-demand, ink jet print head 9-color (C, Lc, M, Lm, Y, Lk, LLk + PK or MK) Auto head alignment and cleaning technology Pigment-based Epson UltraChrome K3™ Ink technology Auto-sharing Black...
Product Information Guide
Page 9
... button) if you want to the printer Stop printing and press the + Cancel button for the printer. See "Checking and Cleaning the Print Head" on page 14. 12/06 Epson Stylus Pro 3800 - 9 or the data has an incorrect command. See "Replacing Ink Cartridges" on page 12. LOAD... incorrectly (perhaps in the printer's menu system. Close the front tray. COMMAND ERROR CHECK DRIVER SETTINGS Damaged data was sent to replace the ink cartridge or is Load a sheet of cartridge is closed during operation. Epson Stylus Pro 3800 Error Messages Message Explanation Response...
... button) if you want to the printer Stop printing and press the + Cancel button for the printer. See "Checking and Cleaning the Print Head" on page 14. 12/06 Epson Stylus Pro 3800 - 9 or the data has an incorrect command. See "Replacing Ink Cartridges" on page 12. LOAD... incorrectly (perhaps in the printer's menu system. Close the front tray. COMMAND ERROR CHECK DRIVER SETTINGS Damaged data was sent to replace the ink cartridge or is Load a sheet of cartridge is closed during operation. Epson Stylus Pro 3800 Error Messages Message Explanation Response...
Product Information Guide
Page 10
...printer cannot feed the paper correctly. PAPER JAM REMOVE PAPER Paper is not installed. Remove the paper from the rear slot. Epson Stylus Pro 3800 12/06 Although you use it is almost expended. MAINTENANCE CARTRIDGE FULL REPLACE THE CARTRIDGE The maintenance cartridge is either transparent or black, like the platen color. See "Replacing...ACCEPT (by pressing the l button) warranty. Note the code and contact Epson. Press the d Paper feed button, then remove the printout. Select OFF for the Automatic Head Alignment. Press the + Cancel button, and then load the paper that...
...printer cannot feed the paper correctly. PAPER JAM REMOVE PAPER Paper is not installed. Remove the paper from the rear slot. Epson Stylus Pro 3800 12/06 Although you use it is almost expended. MAINTENANCE CARTRIDGE FULL REPLACE THE CARTRIDGE The maintenance cartridge is either transparent or black, like the platen color. See "Replacing...ACCEPT (by pressing the l button) warranty. Note the code and contact Epson. Press the d Paper feed button, then remove the printout. Select OFF for the Automatic Head Alignment. Press the + Cancel button, and then load the paper that...
Product Information Guide
Page 13
... cleaning cycle from the printer's control panel. Make sure the printer is ready and the red B ink light is not on page 12. 2. Press d to run a nozzle check before aligning the print head (see no improvement, contact Epson for instructions. 12/06 Epson Stylus Pro 3800 - 13 Press the ...If you want to start the power cleaning. 7. The cartridges need to replace a low cartridge to run a power cleaning cycle while thick media is still missing segments after a few power cleaning cycles, turn off the printer and let it 's a good idea to select POWER CLEANING, then press ...
... cleaning cycle from the printer's control panel. Make sure the printer is ready and the red B ink light is not on page 12. 2. Press d to run a nozzle check before aligning the print head (see no improvement, contact Epson for instructions. 12/06 Epson Stylus Pro 3800 - 13 Press the ...If you want to start the power cleaning. 7. The cartridges need to replace a low cartridge to run a power cleaning cycle while thick media is still missing segments after a few power cleaning cycles, turn off the printer and let it 's a good idea to select POWER CLEANING, then press ...
Product Information Guide
Page 15
...Epson Stylus Pro 3800 - 15 When the cartridge is completely full, the printer stops working and REPLACE THE CARTRIDGE appears on your eyes, flush them thoroughly with soap and water. When the cartridge is almost full, the message MAINTENANCE CARTRIDGE IS NEARLY FULL appears on the LCD, the printer is the correct color... Replacing the Maintenance Cartridge The maintenance cartridge stores ink that gets flushed from the system during print head cleaning. If you cannot insert the ink cartridge easily or if you see page 12). Hold the ink cartridge with water. Epson Stylus Pro 3800 ...
...Epson Stylus Pro 3800 - 15 When the cartridge is completely full, the printer stops working and REPLACE THE CARTRIDGE appears on your eyes, flush them thoroughly with soap and water. When the cartridge is almost full, the message MAINTENANCE CARTRIDGE IS NEARLY FULL appears on the LCD, the printer is the correct color... Replacing the Maintenance Cartridge The maintenance cartridge stores ink that gets flushed from the system during print head cleaning. If you cannot insert the ink cartridge easily or if you see page 12). Hold the ink cartridge with water. Epson Stylus Pro 3800 ...
Service Manual
Page 3
... throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment. WARNING 1. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; Great caution should always be exercised in performing procedures preceded by DANGER Headings. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR...
... throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment. WARNING 1. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; Great caution should always be exercised in performing procedures preceded by DANGER Headings. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR...
Service Manual
Page 68
...cartridge cannot be recognized by the printer. Remove the maintenance cartridge and reinstall it after waiting for the print head. The printer cannot read/write data from/to the CSIC of steps. Replace the maintenance cartridge with a ...PRINTER GUIDE FOR INSTRUCTIONS NO MAINTENANCE CART. Install a maintenance cartridge. Paper feeding was physically interrupted. Turn the printer Off and reboot it correctly. The maintenance cartridge cover sensor cannot detect that the following tables explains the error messages and remedies. Message on page 128. EPSON Stylus Pro 3800...
...cartridge cannot be recognized by the printer. Remove the maintenance cartridge and reinstall it after waiting for the print head. The printer cannot read/write data from/to the CSIC of steps. Replace the maintenance cartridge with a ...PRINTER GUIDE FOR INSTRUCTIONS NO MAINTENANCE CART. Install a maintenance cartridge. Paper feeding was physically interrupted. Turn the printer Off and reboot it correctly. The maintenance cartridge cover sensor cannot detect that the following tables explains the error messages and remedies. Message on page 128. EPSON Stylus Pro 3800...
Service Manual
Page 77
...junction of the ink cartridge and the ink cartridge holder, cartridge holder due to the PF motor. Reconnect the FFC correctly. Replace the print head. Replace the main board (BOARD ASSY., MAIN). on page 112. See 4.3.4.1 BOARD ASSY., MAIN on page 176. on page ...abnormal load is properly attached. Replace the pressure pump (PURESSURE, PUMP, ASSY). Check that the pressure tube is broken. See 4.3.10.3 MOTOR, RELEASE, ASSY. on page 167. error The temperature of the head driver has reached the upper limit. EPSON Stylus Pro 3800/3800C/3850 Revision A Error ...
...junction of the ink cartridge and the ink cartridge holder, cartridge holder due to the PF motor. Reconnect the FFC correctly. Replace the print head. Replace the main board (BOARD ASSY., MAIN). on page 112. See 4.3.4.1 BOARD ASSY., MAIN on page 176. on page ...abnormal load is properly attached. Replace the pressure pump (PURESSURE, PUMP, ASSY). Check that the pressure tube is broken. See 4.3.10.3 MOTOR, RELEASE, ASSY. on page 167. error The temperature of the head driver has reached the upper limit. EPSON Stylus Pro 3800/3800C/3850 Revision A Error ...
Service Manual
Page 80
...is broken. Reinstall the firmware. The FlashROM is broken. Replace the main board (BOARD ASSY., MAIN). The AC power was shut off Revision A Description Remedy The head FFC is something wrong with the firmware. printer) for Service Call Error 80 See 4.3.4.2 BOARD ASSY., POWER.... See 4.3.4.1 BOARD ASSY., MAIN on the power supply board failure, or main board failure. Replace the main board (BOARD ASSY., MAIN). The head thermistor is broken. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 1A37 Thermistor sensor error 1A38 1A40 2000 2002 2003 Transistor ambient ...
...is broken. Reinstall the firmware. The FlashROM is broken. Replace the main board (BOARD ASSY., MAIN). The AC power was shut off Revision A Description Remedy The head FFC is something wrong with the firmware. printer) for Service Call Error 80 See 4.3.4.2 BOARD ASSY., POWER.... See 4.3.4.1 BOARD ASSY., MAIN on the power supply board failure, or main board failure. Replace the main board (BOARD ASSY., MAIN). The head thermistor is broken. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 1A37 Thermistor sensor error 1A38 1A40 2000 2002 2003 Transistor ambient ...
Service Manual
Page 82
...EPSON Stylus Pro 3800/3800C/3850 Revision A 3.6 Remedies for Print Quality Troubles 82 Run a power cleaning cycle using the operation panel or the printer driver. (If the symptom does not change after running the cleaning cycle four times, proceed to a failure of the ink cartridge, ink holder, tube, damper, and print head. (Replace... the INK SYSTEM, ASSY.) The head FFC is ...
...EPSON Stylus Pro 3800/3800C/3850 Revision A 3.6 Remedies for Print Quality Troubles 82 Run a power cleaning cycle using the operation panel or the printer driver. (If the symptom does not change after running the cleaning cycle four times, proceed to a failure of the ink cartridge, ink holder, tube, damper, and print head. (Replace... the INK SYSTEM, ASSY.) The head FFC is ...
Service Manual
Page 83
EPSON Stylus Pro 3800/3800C/3850 Symptom Ink smear (backside) Description Paper is contaminated by ink smear in the paper feed path. There is something wrong with the loaded ... waste ink pads for scratch and foreign substances, and fix any abnormality. The printer will print on page 126. Carry out the PF adjustment. See 4.3.6.2 ENCODER, PF, ASSY. Vertical banding (partly) The print head has not been adjusted properly. Replace the PF encoder (BOARD ASSY., ENCODER, PF). Check the CR timing belt for...
EPSON Stylus Pro 3800/3800C/3850 Symptom Ink smear (backside) Description Paper is contaminated by ink smear in the paper feed path. There is something wrong with the loaded ... waste ink pads for scratch and foreign substances, and fix any abnormality. The printer will print on page 126. Carry out the PF adjustment. See 4.3.6.2 ENCODER, PF, ASSY. Vertical banding (partly) The print head has not been adjusted properly. Replace the PF encoder (BOARD ASSY., ENCODER, PF). Check the CR timing belt for...
Service Manual
Page 84
...84 See Chapter 5 "ADJUSTMENT". Revision A Image is correctly installed. Carry out the Print Head Slant Adjustment (CR). Carry out the Auto Bi-D and the Auto Uni-D adjustments. Check the CR timing belt, and replace it if worn. See Chapter 5 "ADJUSTMENT". See Chapter 5 "ADJUSTMENT". The carriage ...not been carried out properly. Carry out the PG Position Adjustment. See Chapter 5 "ADJUSTMENT". Carry out the PF Adjustment. EPSON Stylus Pro 3800/3800C/3850 Symptom Vertical banding (overall) Description Bi-D and Uni-D adjustments have not been carried out properly.
...84 See Chapter 5 "ADJUSTMENT". Revision A Image is correctly installed. Carry out the Print Head Slant Adjustment (CR). Carry out the Auto Bi-D and the Auto Uni-D adjustments. Check the CR timing belt, and replace it if worn. See Chapter 5 "ADJUSTMENT". See Chapter 5 "ADJUSTMENT". The carriage ...not been carried out properly. Carry out the PG Position Adjustment. See Chapter 5 "ADJUSTMENT". Carry out the PF Adjustment. EPSON Stylus Pro 3800/3800C/3850 Symptom Vertical banding (overall) Description Bi-D and Uni-D adjustments have not been carried out properly.