Setup and Quick Reference Guide
Page 4
...35 System Messages 40 Troubleshooting Software and Hardware Problems 41 Dell Diagnostics 42 Troubleshooting Tips 44 Power Problems 44 Memory Problems 45 Lockups and Software Problems 46 Dell Technical Update Service 48 Dell Support Utility 48 5 Reinstalling Software 51 Drivers 51 Identifying... Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 6 Finding Information 61 7 Getting Help 63 Obtaining Assistance 63 Technical Support and Customer Service . . . . . ...
...35 System Messages 40 Troubleshooting Software and Hardware Problems 41 Dell Diagnostics 42 Troubleshooting Tips 44 Power Problems 44 Memory Problems 45 Lockups and Software Problems 46 Dell Technical Update Service 48 Dell Support Utility 48 5 Reinstalling Software 51 Drivers 51 Identifying... Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 6 Finding Information 61 7 Getting Help 63 Obtaining Assistance 63 Technical Support and Customer Service . . . . . ...
Setup and Quick Reference Guide
Page 46
... you begin any of memory supported by pressing a key on your keyboard or moving your mouse, press and hold the power button for at support.dell.com). • Ensure that the memory you are following the memory installation guidelines (see your Service Manual at least 8...TU R N T H E C O M P U T E R O F F - Lockups and Software Problems CAUTION: Before you are unable to get a response by your computer, see "Memory" on page 25. • Run the Dell Diagnostics (see "Dell Diagnostics" on a floppy disk, CD, or DVD. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules...
... you begin any of memory supported by pressing a key on your keyboard or moving your mouse, press and hold the power button for at support.dell.com). • Ensure that the memory you are following the memory installation guidelines (see your Service Manual at least 8...TU R N T H E C O M P U T E R O F F - Lockups and Software Problems CAUTION: Before you are unable to get a response by your computer, see "Memory" on page 25. • Run the Dell Diagnostics (see "Dell Diagnostics" on a floppy disk, CD, or DVD. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules...
Setup and Quick Reference Guide
Page 47
...- • Ensure that the program is compatible with the operating system installed on your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A program is installed and configured properly. ... for at least 8 to 10 seconds (until the computer turns off), and then restart your computer meets the minimum hardware requirements needed to get a response by pressing a key on your computer. • Ensure that the device drivers do not conflict with this version of Windows. ...
...- • Ensure that the program is compatible with the operating system installed on your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A program is installed and configured properly. ... for at least 8 to 10 seconds (until the computer turns off), and then restart your computer meets the minimum hardware requirements needed to get a response by pressing a key on your computer. • Ensure that the device drivers do not conflict with this version of Windows. ...
Setup and Quick Reference Guide
Page 63
... the "Diagnostics Checklist" on page 64. When prompted by Dell's automated telephone system, enter your computer. Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from a telephone near or at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. If...
... the "Diagnostics Checklist" on page 64. When prompted by Dell's automated telephone system, enter your computer. Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from a telephone near or at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. If...
Setup and Quick Reference Guide
Page 66
...assume the risk of loss during shipment to call for your computer). 66 Getting Help You may also be asked for the return. 2 Include a copy of your region, see "Contacting Dell" on page 69. Include a copy of the invoice and a letter ...Dell's automated-support telephone system direct your region or to speak to obtain a Return Material Authorization Number, and write it clearly and prominently on page 69). 3 Include any accessories that are also responsible for your call more efficiently. Returning Items for Warranty Repair or Credit Prepare all items being returned (power...
...assume the risk of loss during shipment to call for your computer). 66 Getting Help You may also be asked for the return. 2 Include a copy of your region, see "Contacting Dell" on page 69. Include a copy of the invoice and a letter ...Dell's automated-support telephone system direct your region or to speak to obtain a Return Material Authorization Number, and write it clearly and prominently on page 69). 3 Include any accessories that are also responsible for your call more efficiently. Returning Items for Warranty Repair or Credit Prepare all items being returned (power...
Service Manual
Page 53
... If you are unable to non-XP operating system environments. 1. Press simultaneously to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for an earlier Windows operating system Run the Program Compatibility Wizard - A program... crashes repeatedly NOTE: Most software includes installation instructions in an environment similar to get a response by pressing a key on your keyboard...
... If you are unable to non-XP operating system environments. 1. Press simultaneously to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for an earlier Windows operating system Run the Program Compatibility Wizard - A program... crashes repeatedly NOTE: Most software includes installation instructions in an environment similar to get a response by pressing a key on your keyboard...