Setup and Quick Reference Guide
Page 4
... Problems 41 Memory Problems 42 Lockups and Software Problems 43 Dell Technical Update Service 45 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 47 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
... Problems 41 Memory Problems 42 Lockups and Software Problems 43 Dell Technical Update Service 45 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 47 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
Setup and Quick Reference Guide
Page 39
...Turn on your hard drive or from the Drivers and Utilities media. It is recommended that you print these procedures before you see the Microsoft® Windows® desktop, and then shut down your computer. See your Service Manual at support.dell.com to test displays in the system setup ...configuration information, and ensure that the device that you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you begin. NOTE: If you wait too long and the operating system ...
...Turn on your hard drive or from the Drivers and Utilities media. It is recommended that you print these procedures before you see the Microsoft® Windows® desktop, and then shut down your computer. See your Service Manual at support.dell.com to test displays in the system setup ...configuration information, and ensure that the device that you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you begin. NOTE: If you wait too long and the operating system ...
Setup and Quick Reference Guide
Page 40
...may help support personnel to diagnose and fix the problem(s). • If an error message occurs in this document were written for the Windows default view, so they may not apply if you want to the devices specified in the system setup program. 3 When the boot ..., shut down and restart the computer. Solving Problems Follow these tips when troubleshooting your computer and try again. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer: • If you see the program documentation. On the next start...
...may help support personnel to diagnose and fix the problem(s). • If an error message occurs in this document were written for the Windows default view, so they may not apply if you want to the devices specified in the system setup program. 3 When the boot ..., shut down and restart the computer. Solving Problems Follow these tips when troubleshooting your computer and try again. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer: • If you see the program documentation. On the next start...
Setup and Quick Reference Guide
Page 44
... on the screen. A program is designed for information. • Ensure that the program is compatible with the operating system installed on the screen. Windows XP: The Program Compatibility Wizard configures a program so that your mouse, press and hold the power button for at least 8 to non... OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 44 Troubleshooting
... on the screen. A program is designed for information. • Ensure that the program is compatible with the operating system installed on the screen. Windows XP: The Program Compatibility Wizard configures a program so that your mouse, press and hold the power button for at least 8 to non... OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 44 Troubleshooting
Setup and Quick Reference Guide
Page 47
... the source of your computer might not work correctly. Reinstalling Software 47 Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance...
... the source of your computer might not work correctly. Reinstalling Software 47 Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance...
Setup and Quick Reference Guide
Page 48
... existed before you are an administrator on page 50) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click...
... existed before you are an administrator on page 50) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click...
Setup and Quick Reference Guide
Page 49
... restart the computer. 4 When you want to reinstall and follow the instructions on the computer, click Continue; For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If those drivers are used by your computer are an administrator on the screen. NOTE: The...
... restart the computer. 4 When you want to reinstall and follow the instructions on the computer, click Continue; For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If those drivers are used by your computer are an administrator on the screen. NOTE: The...
Setup and Quick Reference Guide
Page 50
... your computer, you can restore your operating system in Windows Vista) returns your hard drive to the operating state it to restore your operating system. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer. Use Dell Factory Image Restore only if System Restore did not...
... your computer, you can restore your operating system in Windows Vista) returns your hard drive to the operating state it to restore your operating system. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer. Use Dell Factory Image Restore only if System Restore did not...
Setup and Quick Reference Guide
Page 52
...of free hard-disk space available, System Restore is unchecked. Using Dell™ Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data before using Factory Image Restore. Use Dell Factory Image Restore (Windows Vista) only as the last method to the operating state it... was in certain countries or on the hard drive and removes any programs or drivers installed after you received your computer-including data...
...of free hard-disk space available, System Restore is unchecked. Using Dell™ Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data before using Factory Image Restore. Use Dell Factory Image Restore (Windows Vista) only as the last method to the operating state it... was in certain countries or on the hard drive and removes any programs or drivers installed after you received your computer-including data...
Setup and Quick Reference Guide
Page 53
... system to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to complete. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore...
... system to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to complete. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore...
Setup and Quick Reference Guide
Page 54
... during the assembly of the computer. Use the Dell Drivers and Utilities media to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. When the Dell logo appears, press several times to load any required drivers. NOTE: If you wait too long and the...on the computer. then, shut down your computer. To reinstall Windows, you see the Microsoft® Windows® desktop; After you reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer and try...
... during the assembly of the computer. Use the Dell Drivers and Utilities media to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. When the Dell logo appears, press several times to load any required drivers. NOTE: If you wait too long and the...on the computer. then, shut down your computer. To reinstall Windows, you see the Microsoft® Windows® desktop; After you reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer and try...
Setup and Quick Reference Guide
Page 55
...If you are considering reinstalling the Windows operating system to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. Reinstalling Software 55 The Confirm Data Deletion screen appears. If Device Driver Rollback does not resolve the problem,... then use Microsoft Windows System Restore to return your operating system to correct a problem ...
...If you are considering reinstalling the Windows operating system to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. Reinstalling Software 55 The Confirm Data Deletion screen appears. If Device Driver Rollback does not resolve the problem,... then use Microsoft Windows System Restore to return your operating system to correct a problem ...
Setup and Quick Reference Guide
Page 56
...computer. NOTE: The next steps change the boot sequence for one time only. Reinstalling Windows The reinstallation process can take 1 to 2 hours to wait until you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. then, ...region from which you ordered your computer and try again. When the DELL logo appears, press immediately. NOTE: If you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you wait too long and the operating system logo appears, continue...
...computer. NOTE: The next steps change the boot sequence for one time only. Reinstalling Windows The reinstallation process can take 1 to 2 hours to wait until you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. then, ...region from which you ordered your computer and try again. When the DELL logo appears, press immediately. NOTE: If you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you wait too long and the operating system logo appears, continue...
Setup and Quick Reference Guide
Page 66
...printer connecting, 13 setting up, 13 problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, ...43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44 S software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50...
...printer connecting, 13 setting up, 13 problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, ...43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44 S software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50...
Setup and Quick Reference Guide
Page 67
T telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 W Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44 Index 67
T telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 W Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44 Index 67
Service Manual
Page 4
... the Main Menu window to test is displayed in system setup and is recommended that came with the touch pad/mouse, or press and then , to select the test you want to exit the Dell Diagnostics and restart the computer. Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities...
... the Main Menu window to test is displayed in system setup and is recommended that came with the touch pad/mouse, or press and then , to select the test you want to exit the Dell Diagnostics and restart the computer. Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities...
Service Manual
Page 5
... Device Menu. Selecting Test Memory initiates the extended memory test, which can take up - from your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down your computer and try again. 4. When the DELL logo appears, press immediately. Upon restart, the computer boots according to the boot sequence specified in even...
... Device Menu. Selecting Test Memory initiates the extended memory test, which can take up - from your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down your computer and try again. 4. When the DELL logo appears, press immediately. Upon restart, the computer boots according to the boot sequence specified in even...
Service Manual
Page 11
... keyboard or moving your mouse, press and hold the power button for an earlier Windows operating system Run the Program Compatibility Wizard - Follow the instructions on the screen. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an ...environment similar to non-XP operating system environments. 1. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1. Ensure that the device drivers do not conflict with this version of...
... keyboard or moving your mouse, press and hold the power button for an earlier Windows operating system Run the Program Compatibility Wizard - Follow the instructions on the screen. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an ...environment similar to non-XP operating system environments. 1. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1. Ensure that the device drivers do not conflict with this version of...