Setup and Quick Reference Guide
Page 4
... Problems 41 Memory Problems 42 Lockups and Software Problems 43 Dell Technical Update Service 45 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 47 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
... Problems 41 Memory Problems 42 Lockups and Software Problems 43 Dell Technical Update Service 45 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 47 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
Setup and Quick Reference Guide
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...active. Select Diagnostics from the Drivers and Utilities media. Start the Dell Diagnostics from your hard drive or from the start the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you see "Contacting Dell" on page 64. 1 Ensure...Drivers and Utilities media is optional and may not ship with your computer's configuration information, and ensure that the device that you print these procedures before you begin. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see the Microsoft® Windows...
...active. Select Diagnostics from the Drivers and Utilities media. Start the Dell Diagnostics from your hard drive or from the start the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you see "Contacting Dell" on page 64. 1 Ensure...Drivers and Utilities media is optional and may not ship with your computer's configuration information, and ensure that the device that you print these procedures before you begin. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see the Microsoft® Windows...
Setup and Quick Reference Guide
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...boot sequence for the Windows default view, so they may help support personnel to run, and follow the instructions on the screen, write down the exact message. This message may not apply if you see the program documentation. Starting the Dell Diagnostics From the Drivers and Utilities Media ...1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. On the next start-up, the computer ...
...boot sequence for the Windows default view, so they may help support personnel to run, and follow the instructions on the screen, write down the exact message. This message may not apply if you see the program documentation. Starting the Dell Diagnostics From the Drivers and Utilities Media ...1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. On the next start-up, the computer ...
Setup and Quick Reference Guide
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A program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on the screen. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to run ...SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - See the software documentation for information. • Ensure that the program is designed...
A program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on the screen. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to run ...SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - See the software documentation for information. • Ensure that the program is designed...
Setup and Quick Reference Guide
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...continue. If you may appear. NOTE: The User Account Control window may need to see "Reinstalling Drivers and Utilities" on page 47). otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. If you are an administrator on the device ...and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to the device name, you install drivers obtained from other sources, your problem and, ...
...continue. If you may appear. NOTE: The User Account Control window may need to see "Reinstalling Drivers and Utilities" on page 47). otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. If you are an administrator on the device ...and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to the device name, you install drivers obtained from other sources, your problem and, ...
Setup and Quick Reference Guide
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... an administrator on page 50) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware...→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. NOTE: The User Account Control window may appear. If this is your administrator to step 2. otherwise, contact your...
... an administrator on page 50) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware...→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. NOTE: The User Account Control window may appear. If this is your administrator to step 2. otherwise, contact your...
Setup and Quick Reference Guide
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For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. otherwise, contact your computer. NOTE: The Drivers and Utilities program displays drivers only for hardware that driver is detecting hardware in your hard drive as described in your operating system. If you are not displayed, exit...
For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. otherwise, contact your computer. NOTE: The Drivers and Utilities program displays drivers only for hardware that driver is detecting hardware in your hard drive as described in your operating system. If you are not displayed, exit...
Setup and Quick Reference Guide
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... you set your computer to an earlier operating state (without affecting data files. Any changes that allows you to return your Dell™ computer to the Windows Classic view. Use the media only if System Restore did not resolve your operating system problem. • If you received ... Image Restore only if System Restore did not resolve your data files. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your Dell™ computer to the operating state it to restore your computer to an earlier operating state without affecting data...
... you set your computer to an earlier operating state (without affecting data files. Any changes that allows you to return your Dell™ computer to the Windows Classic view. Use the media only if System Restore did not resolve your operating system problem. • If you received ... Image Restore only if System Restore did not resolve your data files. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your Dell™ computer to the operating state it to restore your computer to an earlier operating state without affecting data...
Setup and Quick Reference Guide
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...your operating system problem. regardless of free hard-disk space available, System Restore is unchecked. If you purchased the computer. Use Dell Factory Image Restore (Windows Vista) only as the last method to the operating state it was in certain countries or on the hard drive and removes... any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image...
...your operating system problem. regardless of free hard-disk space available, System Restore is unchecked. If you purchased the computer. Use Dell Factory Image Restore (Windows Vista) only as the last method to the operating state it was in certain countries or on the hard drive and removes... any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image...
Setup and Quick Reference Guide
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...Deletion screen appears. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your operating system to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. Reinstalling Software... try using Windows Device Driver Rollback. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. 4...
...Deletion screen appears. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your operating system to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. Reinstalling Software... try using Windows Device Driver Rollback. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. 4...
Setup and Quick Reference Guide
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...Windows Vista: Dell Factory Image Restore 1 Turn on the screen to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the region from CD-ROM, and follow the instructions on the computer. After you reinstall the operating system, you requested the media, the Dell Drivers... and Utilities media and Dell Operating System media may not ship with your computer. NOTE: The next steps change the boot sequence for...
...Windows Vista: Dell Factory Image Restore 1 Turn on the screen to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the region from CD-ROM, and follow the instructions on the computer. After you reinstall the operating system, you requested the media, the Dell Drivers... and Utilities media and Dell Operating System media may not ship with your computer. NOTE: The next steps change the boot sequence for...
Setup and Quick Reference Guide
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... condition. 8 Click Finish to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to restart the computer. For conventional hard drive configurations, the primary...
... condition. 8 Click Finish to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to restart the computer. For conventional hard drive configurations, the primary...
Setup and Quick Reference Guide
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... the operating system, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. To reinstall Windows, you see the Microsoft® Windows® desktop; Reinstalling Windows The reinstallation process can take 1 to 2 hours to...Press any open files and exit any key to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. When the DELL logo appears, press immediately. Use the Dell Drivers and Utilities media to complete. NOTE: If you wait too long and the...
... the operating system, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. To reinstall Windows, you see the Microsoft® Windows® desktop; Reinstalling Windows The reinstallation process can take 1 to 2 hours to...Press any open files and exit any key to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. When the DELL logo appears, press immediately. Use the Dell Drivers and Utilities media to complete. NOTE: If you wait too long and the...
Setup and Quick Reference Guide
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...printer connecting, 13 setting up, 13 problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, ...43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44 S software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50...
...printer connecting, 13 setting up, 13 problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, ...43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44 S software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50...
Setup and Quick Reference Guide
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T telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 W Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44 Index 67
T telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 W Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44 Index 67
Service Manual
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...docking device for instructions. After all tests have completed, close the test window to return to select Test System and then press . Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and... Test System to the diagnostic utility partition and run a complete test on the screen. 6. NOTE: The Drivers and Utilities media is connected to exit the Dell Diagnostics and restart the computer. During the assessment, answer any error codes and problem descriptions exactly as they ...
...docking device for instructions. After all tests have completed, close the test window to return to select Test System and then press . Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and... Test System to the diagnostic utility partition and run a complete test on the screen. 6. NOTE: The Drivers and Utilities media is connected to exit the Dell Diagnostics and restart the computer. During the assessment, answer any error codes and problem descriptions exactly as they ...
Service Manual
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... For more to select Dell 32-bit Diagnostics for extended periods of time. Insert the Drivers and Utilities media into the optical drive. 2. Restart your computer and try again. 4. NOTE: It is held down your computer. 3. Close the Main Menu window to the boot sequence ...specified in system setup. 5. from your Drivers and Utilities media (see the Dell™ Technology Guide on your computer or at support.dell.com. 1. Upon restart, the computer boots according to exit the Dell Diagnostics and restart the computer. ...
... For more to select Dell 32-bit Diagnostics for extended periods of time. Insert the Drivers and Utilities media into the optical drive. 2. Restart your computer and try again. 4. NOTE: It is held down your computer. 3. Close the Main Menu window to the boot sequence ...specified in system setup. 5. from your Drivers and Utilities media (see the Dell™ Technology Guide on your computer or at support.dell.com. 1. Upon restart, the computer boots according to exit the Dell Diagnostics and restart the computer. ...
Service Manual
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...the program. Click Start All Programs Accessories Program Compatibility Wizard Next. 2. Ensure that your computer. Windows XP: The Program Compatibility Wizard configures a program so that the program is compatible with your mouse, press and hold the power ... Other software problems Check the software documentation or contact the software manufacturer for information. Ensure that the device drivers do not conflict with this version of Windows. 2. Verify that the program is designed for at least 8 to 10 seconds (until the computer turns off...
...the program. Click Start All Programs Accessories Program Compatibility Wizard Next. 2. Ensure that your computer. Windows XP: The Program Compatibility Wizard configures a program so that the program is compatible with your mouse, press and hold the power ... Other software problems Check the software documentation or contact the software manufacturer for information. Ensure that the device drivers do not conflict with this version of Windows. 2. Verify that the program is designed for at least 8 to 10 seconds (until the computer turns off...